Test Your Wi-Fi Network Connection - Arris SURFboard SBG10 User Manual

Note: For more information on setting up your Wi-Fi network connections, refer to the
user documentation for your specific client device.

Test your Wi-Fi network connection

Perform the following connectivity test to check that Wi-Fi connections were established for
the SBG10 and the other Wi-Fi devices on your Wi-Fi home network:
1. Check if your Wi-Fi devices successfully connected to your Wi-Fi network, then disconnect
the Ethernet cable (if connected) from your computer and the SBG10.
2. Check that the 2.4 GHz or 5 GHz Wireless LED on the SBG10 front panel is lit SOLID green.
3. Open a web browser on your computer, such as Internet Explorer, Google Chrome,
Firefox, or Safari.
4. Type a valid URL (such as www.surfboard.com) in the address bar and then press Enter.
If the website failed to open, please contact your service provider or call ARRIS Technical
Support at 1-877-466-8646 for assistance.
PN 365-095-32809 x.1
Copyright 2018, ARRIS Enterprises, LLC. All rights
Chapter 6: Setting up a Wi-Fi network connection
SURFboard SBG10 Wi-Fi Cable Modem User Guide
reserved. 40