Repair and Calibration
Products returned for repair or recalibration must obtain an
RMA (Return Material Authorization) from our service
department. An example is shown below:
1. Obtain a RMA (Return Merchandise Authorization) for
Repair or Recalibration from our Website at:
https://www.netechcorp.us/RmaRequests
Contact the Customer Service Department
2. Provide the, instrument's model number, serial
number, shipping, and billing information. Include the
purchase order number or credit card information for
the cost of the repair and/or recalibration when
applicable.
3. Securely package your instrument within a
sturdy case, surrounded by at least two inches of
suitable shock absorbing material.
4. Include a copy of the purchase order, or
reference your purchase order on your packing slip.
5.
Include the completed RMA Form provided.
6.
Ship the instrument to the following address:
DIGIFLOW 2000 USER MANUAL REV 0
or
Phone: 631-531-0100.
Fax: 631-531-0101
Toll Free: 800-547-6557
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