If You Need Service Or Assistance; I, Before Calling For Assistance - Whirlpool ET12PC Use And Care Manual

Moving...
Remove all food. Pack frozen food in dry ice. Un-
plug the refrigerator and clean it thoroughly.
Remove everything that comes out. Wrap all parts
well and tape them together so they don't shift and
rattle.
Screw in the leveling legs; tape the doors shut; tape
the electric cord to the cabinet. When you get to your
new home, put everything back, level it, and refer to
the "Before Using.. :' page.
If you need service or
assistance, we suggest
you follow these four steps:
I. Before calling for assistance.. .
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
if your refrigerator will not operate:
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Is the electric cord plugged in?
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Is a fuse blown or a circuit breaker tripped?
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Is the Temperature Control turned ON?
If there is a rattling or jingling noise, or other
unfamiliar sounds:
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Is something on top or behind the refrigerator mak-
ing noise when the refrigerator is running?
Whirlpool has a na-
tionwide network of
franchised TECH-CARE '
Service Companies.
TECH-CARE service
1
technicians are trained
to fulftll the product
warranty and provide
after-warranty service,
If there is water in the defrost pan:
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In hot, muggy weather. this is normal. The pan can
even be half full. Make sure the refrigerator is level
so the pan doesn't overflow.
If the light doesn't work:
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Check fuses and circuit breakers. Make sure it's
plugged in.
If a bulb is burned out:
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See instructions for changing light bulbs on page
5. Use appliance bulbs only.
if the motor seems to run too much:
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Is the condenser, behind the refrigerator, free of dust
and lint?
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On hot days, OT if the room is warm. the motor
naturally runs longer.
1 FRANCHISED SERVICE ) anywhere in the United
States. To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number [see Step 2) or
look in your telephone directory Yellow Pages under-
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR- SERVICE h REPAIR MAJOR- REPAIRING 6 PARTS
OR
WHIRLPOOLAPPLIANCES WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE FRANCHISEDTECH-CAAESERVICE
.SERVIC'E ('O.Mh?4.YIES SERI'IC'E C'OUP.4 .VIES
XYZSERVICECO XYZSERVICECO
123Maple ..,....... 999~9999 123 Maple........... 999.9999
OR
WASHING MACHINES. DRYERS
6 IRONERS- SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH CARESERVICE
4. If you
.SERVIC'E ~'O.MP.4.VIES
XYZSERVICECO
123 Maple 999.9999
have a problem ". . .
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If the door has been opened a lot, or If a large
Call our COOL-LINE service assistance telephone
amount of food has been put in, the motor will run
longer to cool down the interior.
number [see Step 2) and talk with one of our Consul-
tants. or if you prefer, write to:
Remember: Motor running time depends on dif-
Mr. Guy Turner, Vice President
ferent things: number of door openings, amount of
Whirlpool Corporation
food stored. temperature of the room, setting of the
Administrative Center
controls.
2000 US-33 North
Benton Harbor, Ml 49022
And. your new refrigerator may be larger than
your old one so it has more space to be cooled. It
also has a regular freezer instead of a frozen food
compartment. All this means better refrigeration and
may require more running time than your old one.
2. If you need assistance". . .
-If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion is needed in order to better respond to your
request for assistance.
Call Whirlpool COOL-LINE" service assis-
tance telephone number. Dlai free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 6 Hawaii . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac-
0
FSP IS o reglslered trademark of Whlripool
Corporation for quality parts Look for ttls symbol
of quality whenever you need o replacement
FSP
port for your Whirlpool oppllance FSP
replacement parts WIII ht right and work right
R
because they ore mode to the same exoctlng
speclflcatlons used to build every new
WhIrlpool oppllonce
tory operation from your appliance or, if service is
necessary, recommend a qualified service com-
pany in your area.
3. If you need service'...