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If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
Performance
problems
often result from little things
you can find and fix yourself without tools of any kind.
It your refrigerator
will not operate:
l
Is the electric cord plugged
in?
l
Is a fuse blown OT a circuit breaker tripped?
l
Is the Run Swatch on RUN3
If there Is a ratillng
or jlngllng
nolse, or other
untamlllar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
is running?
If the light doesn't work:
l
Check
fuses and circuit breakers.
Make sure it's
plugged
in.
If a bulb Is burned out:
l
See instructions for changing
light bulbs on page
5. Use appliance
bulbs only.
If the motor seems to
N~I
too much:
l
Is the condenser,
behind the refrigerator,
free from
dust and lint?
l
On hot days, or if the room is warm, the motor natu-
rally runs longer.
l
If the door has been opened
a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
l
Is frost build-up
more than % inch (6 mm)?
Remember:
Motor running time depends
on dif-
ferent things. number of door openings,
amount
of
food stored, temperature
of the room, settrng of the
control and damper
posrtion
2. If you need assistance*. . .
Call Whlrlpool
COOL-LINE@ service
assls-
tance telephone
number. Dial free trom:
Contlnental
U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawall
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants,
The
Consultant can instruct you in how to obtain satlsfac-
ton/ operation
from your appliance
or, if service
is
necessary.
recommend
a qualified
service
com-
pany in your area.
0
FSP
IS o registered
trademark
of Whlrtpool
CorIYXotlon
for quollty ports Look for H-IS symbol
of quollty whenever
you need o replacement
FSP
poti for your Whirlpool appliance
FSP
replacement
ports will fit rrght and work right.
8
because
they ore mode to the some exoctlng
specifications
used to build every new
WhIrlpool opplronce
3. If you need service*...
Whirlpool
has a na-
tionwide
network
of
franchised
TECH-CARE n
Service
Companies.
TECH-CARE
service
technicians
are trained
to fulfill
the
product
warranty
and
provide
after-warranty
service,
anywhere
in the United
States.
To
locate
TECH-CARE service in your area. call our COOL-LINE
service assistance
telephone
number (see Step 2) or
look in your telephone
directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
h REPAIR
OR
MAJOR-
REPAIRING
6 PARTS
WHIRLPOOLAPPLIANCES
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH~CARESERVICE
FRANCHISEDTECH-CARESERVICE
SERVICE
COMPANIES
SERVICE
COMPANIES
XVZSERVICECO
XVZSERVICECO
123 Maple
999.9999
123 Maple.
999.9999
OR
WASHING
MACHINES.
DRVERS
6 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE
C0MPA.VIE.S
XYZSERVICECO
123 Maple . . . .
. . . 999.9999
4. If you have a problem * . . .
Call our COOL-LINE service assistance
telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
Whirlpool Corporation
Administrative
Center
2000
US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please
provide:
model
number.
serial number,
date
of purchase,
and a
complete
description
of the problem,
This informa-
tion is needed
in order to better
respond
to
your
request for assistance.
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