Table of Contents
Advertisement
If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
Performance
problems
often
result from llttle things
you can find and fix yourself
without
tools of any kind.
If your refrlgerator
will not operate:
l
Is the electric
cord
plugged
In3
l
Is a fuse blown
or a circuit
breaker
tripped'
l
IS the Temperati.re
Control
turned
ON'
If your Ice maker
will not operate:
l
Has the freezer
had enough
time to get cold7
With
a new refrlgeratm,
this might
take
overnight
l
IS
the slgnal
arrr
ON
In the down
posItion?
c IS the water
valve
turned
on, and
IS
water
getting
to the Ice maker'
It there
Is a rattling
or jingling
noise,
or other
unfamiliar
sounds:
l
IS something
on +op or behind
the refrigerator
mak-
#ng noise when
t?e refrigerator
IS running?
l
New
features
orI your new
refrigerator
make
new
sounds
You mav
be hearing
air flowing
from
the
'ans,
timer
clicks
for the defrosting
cycle,
defrost
'water draining
lrlto the defrost
pan.
If there is water
in the defrost
pan:
l
In hot, muggy
weather,
this IS normal
The pan can
ever) be half full Make
sure the refrigerator
IS
level
so the pan doesn't
overflow
If the light doesn't
work:
l
Check
fuses ar,3
circuit
breakers
Make
sure It's
plugged
in
If a bulb is burned
out:
l
See instructions
for changing
light bulbs
on page
7 Use appliance
bulbs
only
If the motor seems to run too much:
l
's the condenser,
behind
the base
grille,
free
of
just and
lint3
l
3n
hot days,
or If the
room
IS
warm,
the
motor
?aturaily
runs lor>ger
l
If the door
has oeen
opened
a lot, or if a large
amount
of food
has been
put In, the motor
will run
lgnger
to cool
down
the interior
Remember:
Motor
running
time
depends
on dlf-
ferent
things
number
of door
openings,
amount
of
food
stored.
temperature
of the room,
setting
of the
controls
And.
your
new
refrigerator
may
be
larger
than
'{our old one so It has more
space
to be cooled.
It
aiso
nas a regular
freezer
instead
of a frozen
food
compartment
All this means
better
refrigeration
and
may require
more running
time than your old one.
0
FSP IC I registered
trademark
of WhIrlpool
Corpowt~orr
%r quality
parts
took
for thus symbol
of quality
whenever
you
need
0 replacement
FSP
port
for your
Whirlpool
oppllance
FSP
replacement
parts
will ht right
and
work
right
R
beco'dse
they
ore made
to the same
exoctlng
specltlcutions
used
lo build
every
new
WhIrlpool
appliance
2. If you need assistance"'. . .
Call
Whlrlpool
COOL-LINE
E service
assls-
tance
telephone
number.
Dlal free from:
Contlnental
U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . (800) 253-1121
and
talk
with
one
of our trained
Consultants.
The
Consultant
can Instruct you in how to obtain
satisfac-
tory operation
from
your
appliance
or, if service
IS
necessary.
recommend
a qualified
service
com-
pany
in your area.
3. lf you need service"...
Whirlpool
has a na-
tlonwide
network
of
franchised
TECH-CARE
R
Service
Companies.
1
TECH-CARE
service
technicians
are trained
to
fulfill
the
product
warranty
and
provide
after-warranty
service,
anywhere
in the United
States
To
locate
TECH-CARE
service
in your area,
call our COOL-LINE
service
assistance
telephone
number
[see Step 2) or
look in yourtelephone
directory
Yellow
Pages
under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
(L REPAIR
MAJOR-REPAIRING
& PARTS
WHIRLPOOLAPPLIANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISED TECH CARE SERVICE
FRANCHISED TECH-CARE
SERVICE
SERi'l('f:
('O,MI'.I.VlE.S
S6Rl'lCb.
('OM?'A
VIES
XYZSERVICE CO
XYL SERVICE CO
123 Maple
999~9999
123 Maple
999.9999
OR
WASHING
MACHINES,
DRYERS
8 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISED TECH~CARE SERVICE
SERIIC'E
CO.MI'4.YlF:~
XYZSERVICE CO
123 Maple
999~9999
4. If you have a problem ". . .
Call
our COOL-LINE
service
assistance
telephone
number
(see Step 2) and talk with one of our Consul-
tants, or if you prefer.
write to,
Mr. Guy Turner, Vice
President
WhIrlpool
Corporation
Administrative
Center
2000 US-33 North
Benton
Harbor,
MI 49022
-If you
must call
or write,
please
provide:
model
number,
serial
number,
date
of purchase,
and
a
complete
description
of the problem.
This informa-
tlon
is needed
in order
to better
respond
to your
request
for assistance.
15
Advertisement
Table of Contents
