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If you need service or
assistance, we suggest
you follow these four steps:
I. Before calling for assistance.. .
Performance
problems
often result from little things
You con find and fix Yourself without tools of any kind.
If your refrigerator
will not operate:
l
Is the electric cotd plugged
in?
l
Is Q fuse blown or a circuit breaker tripped?
l
Is the Temperature
Control turned ON?
If there is a rattling
or jingling
noise, or other
,
unfamlliar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
is running7
l
New features on Your new refrigerator
make new
sounds. You may be hearing
air flowing
from the
fans, timer clicks for the defrosting
cycle.
defrost
water draining
into the defrost pan.
If your ice maker will not operate:
l
Has the freezer hod enough time to get cold? With
a new refrtgerotor,
this might take overnight.
l
Is the signal arm ON...in the down position?
l
Is the water valve turned on? Is water getting
to the
ice maker7
If there is water in the defrost pan:
l
In hot, muggy weather. this is normal. The pan con
even be half full. Make sure the refrigerator
IS
level
so the pan doesn't overflow.
If the light doesn't work:
l
Check
fuses and circuit
breakers.
Make sure it's
plugged
in.
If a bulb Is burned out:
l
See instructions for changing
light bulbs on page
7. Use appliance
bulbs only.
If the motor seems to run too much:
l
Is the condenser,
behind
the base grille, free of
dust and lint?
l
On hot days, or if the room is worm, the motor
naturally runs longer.
l
If the door has been opened
a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
Remember:
Motor running time depends
on dif-
ferent things: number
of door openings,
amount
of
food stored. temperature
of the room, setting of the
controls.
And. your new refrigerator
may be larger than
your old one so it has more space
to be cooled.
It
also has o regular freezer instead
of Q frozen food
compartment.
All this means better refrigeration
and
may require more running time than your old one.
2. If you need assistance*. . .
Call Whirlpool
COOL-LINE@ service
assls-
tance telephone
number. Dial free from:
ContInental
U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . (800) 253-4121
and talk with one of our trained
Consultants.
The
Consultant can instruct you in how to obtain satisfac-
tory operation
from your appliance
or, if service
is
necessary
recommend
a qualified
service company
in vour area.
3. If you need service". . .
Whirlpool
has a na-
tionwide
network
of
franchised
TECH-CARE@ 1
Service
Companies.
_
TECH-CARE
servi
technicians
ore trained
to fulfill
the
product
7iEC#CARE
warranty
and
provide
after-warranty
service,
FRANCHISED
SERVICE
!
anywhere
in the United
States.
To
locate
TECH-CARE service in your area, call our COOL-LINE
service assistance
telephone
number (see Step 2) or
look in your telephone
directorv
Yellow Paaes under.
APPLIANCES-HOUSEHOLD-
MAJOR-
SERVICE
6 REPAIR
WHIRLPOOL APPLIANCES
FRANCHISED TECMARE
SERVICE
SERVICE
COMPANIES
XY2 SERVICE CO
123 Maple
999.9999
WASHING
MA
6 IRONER
CHINES.DRYERS
S-SERVICING
WHIRLPOOL AP PLIANCES
FRANCHISED TECH-CARE SERVICE
ELECTRICAL
A
OR
MAJOR-
REF
WHIRLPOOL APPL
FRANCHISED TI
SIRV,
XYZ SERVICE CO
123Maplc....
OR
SERVlCE
COMPANlES
XYZ SERVICE CO
123 Maple
999.9999
PPLIAN
CES-
'AIRING
h PARTS
,IANCES
:C%l-CARI
ICE COE
: SERVICE
HPANIES
999.9999
4. If you have a problem:':. . .
Call our COOL-LINE service asslstance
telephone
number (see Step 2) and talk with one of our Consul-
tants, or if ycu prefer, write to:
Mr. Stephen E. Upton, 5% Vice President
Whirlpool Corporation
Administrative
Center
2000 US-33
North
Benton Harbor, MI 49022
'If You must call or write, please
provide-
model
number.
serial number,
dote
of purchase,
and a
complete
description
of the problem.
This informa-
tion is needed
in order to better
respond
to your
request for assistance.
I
0
FSP
A
FSP 1s o
regIstered
trademark
of Whirlpool
I
Corporotlon
for quality
parts
took
for this symbol
of qualftv
whenever
you need
o replacement
part
b
for your
Whirlpool
appliance
FSP replacement
ports
will
flt
rfght and
work
rlghl.
because
they
ore
I
mode
to the some
exacting
speclflcot~ons
used
to
build
every
new
Whirlpool
appliance
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