VTech VH6221 Abridged User Manual page 34

Appendix
Frequently asked questions
I have manually
or accidentally
deregistered
my headset
from the
headset base.
I cannot
answer or end,
and mute or
end mute a
call directly
from my
headset when
connected to
PC.
You must register a new headset or the accidentally
deregistered headset to the headset base for it to operate.
To register anew headset to the headset base:
1. Make sure the battery is properly installed in the
headset. The
blue to indicate the headset is not registered.
2. Place the headset in the headset base and allow it
to charge for at least one hour before beginning
registration.
3. Remove the headset from the headset base.
4. Press and hold the PAIR button for about four seconds
until the PHONE light on the headset base turns on,
and then release the button.
5. Return the headset to the headset base for registration.
The LED light alternates quickly in red and blue.
It takes about 60 seconds to complete the registration
process. Once the headset is registered, The
turns red when the battery is low and being charged, or
turns purple when the battery is well charged, or turns
blue when the battery is fully charged.
If the registration fails, you hear the voice prompt "Not
registered" when you press the
headset, and the
alternates slowly in red and blue.
Make sure PC mode is selected on the headset base and
the PC light is on.
Make sure you have properly installed the software
application.
Make sure the audio setting is properly configured in
your Windows system.
If you have installed Skype or Skype for Business for
use with your headset, make sure the audio settings are
configured correctly in the programs.
LED light flashes slowly in red and
ON/OFF button light on the headset
27
LED light
ON/OFF button on the