VTech VH6222 User Manual
VTech VH6222 User Manual

VTech VH6222 User Manual

Over-the-ear office wireless headset with dongle

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VH6222
Go to businessphones.vtech.com
to register your product for
enhanced warranty support and
Over-the-ear Office
the latest VTech product news.
Wireless Headset
with Dongle
BC
User's manual

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Summary of Contents for VTech VH6222

  • Page 1 VH6222 Go to businessphones.vtech.com to register your product for enhanced warranty support and Over-the-ear Office the latest VTech product news. Wireless Headset with Dongle User’s manual...
  • Page 2 Congratulations on your purchase of this VTech product. Before using this product, please read the Important safety information. This Abridged user’s manual provides you with the basic installation and use instructions. A limited set of features are described in abbreviated form.
  • Page 3 , using the VTech Control software application. ® Skype ® and Skype for Business ® are registered trademarks of Microsoft Corporation. The VTech Control supports Skype version 7.1-7.40. Later versions of Skype are not supported by VTech Control for remote headset call control.
  • Page 4 What’s in the box Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User's manual Dongle Wireless headset Headset charger Headset charger Earbuds power adapter...
  • Page 5: Table Of Contents

    Maintenance ....... 24 Connect to an IP phone... 8 Important safety information ..25 Plug the Dongle to Safety information ....25 a VTech/SNOM IP phone ..8 Especially about cordless Plug the Dongle to headsets ........26 a computer ........ 9...
  • Page 6: Getting Started Headset Overview

    Getting started Headset overview Ear hook 1 – 2 – ON/OFF button and LED light • Press to make, answer or end a call. • See Headset lights for lights behavior. 3 – Magnetic charging contacts + (Volume up) / - (Volume down) 4 –...
  • Page 7: Headset Lights

    Getting started Headset lights ON/OFF button and LED light Press to make, answer or end a call. Color LED light status Meaning Steady light on The battery is low and the headset is in the charger. Flash every 10 seconds The battery is low and the headset is not in the charger.
  • Page 8: Headset Alert Tones

    Getting started Headset alert Headset alert tones Alert tone behavior Meaning • One short beep every The microphone is muted. 30 seconds • Two beeps Error alert tone. • The speaking volume has reached its highest or lowest setting. • Any key is pressed while the headset is out of range.
  • Page 9: Headset Charger Overview

    Getting started Headset charger overview 1 – Magnetic charging mount • Place the headset here for charging. 2 – LED light • Steadily red while the headset charging in the charger.
  • Page 10: Dongle Overview

    Getting started Dongle overview 1 – LED light button • Press and hold for about 4 seconds to enter the registration mode. • For LED light patterns, see Dongle LED lights below. Dongle LED lights Color LED light status • Green Steady green when the Dongle is not in use.
  • Page 11: Power Up The Headset Charger

    Getting started Power up the headset charger 1. Plug the small end of the headset charger power adapter at the back of the headset charger. 2. Plug the large end into an electrical outlet not controlled by a wall switch. Charge the headset battery Hang the headset onto the magnetic charging mount.
  • Page 12: Connection Methods

    Connect to an IP phone • You can connect the headset to an IP phone by plugging the Dongle to the USB port on your VTech/SNOM IP phone. The headset acts as a supplementary device that can make and receive calls with the IP phone.
  • Page 13: Plug The Dongle To A Vtech/Snom Ip Phone

    You can use the headset to make or answer calls with the IP phone connected. 1. Plug the Dongle to the USB port on your VTech/SNOM IP phone. The Dongle LED light will turn steady green. 2. At the telephone base of your VTech/SNOM IP Phone, press turn on the headset mode.
  • Page 14: Plug The Dongle To A Computer

    1. Plug the Dongle to the USB port on your computer. The Dongle LED light will turn steady green. 2. Install the VTech Control. • Visit businessphones.vtech.com/support/downloads to download and install the software. You can also download the Installation and Operation Guide there for installation...
  • Page 15 Click Hardware and Sound and then click Manage audio devices under the Sound menu. iii. Click the Playback tab and make sure VTech Headset is set as the default speaker. iv. Click the Recording tab and make sure VTech Headset is set as the default microphone.
  • Page 16: Connect To A Computer

    Audio settings in Skype for Business 2016: i. Launch the Skype for Business program. ii. Click on Options, then Audio Device. iii. Make sure VTech Headset is selected under the Audio device setting. IMPORTANT INFORMATION • Periodically check for software updates. For more details, download the VTech Control - Installation and Operation Guide under the product page of VH6222 on businessphones.vtech.com/support/downloads for...
  • Page 17: Wear The Headset

    Getting started Wear the headset Attach the earbud and wear the headset 1. Insert the earbuds to check the best fitting. Remove them from your ear after checking. 2. Insert your desired earbud to the headset. • Make sure the protruding bump is pointing towards your mouth when placed on your ear.
  • Page 18: Operate

    Operate Headset power on/off To power on the headset: ON/OFF button for two seconds. • Press and hold LED light flashes blue three times, and you hear three beeps when it is being powered on. To power off the headset: •...
  • Page 19: Phone Mode - Operate With An Ip Phone

    Operate PHONE mode - Operate with an IP Phone Before use Make sure you have plugged your Dongle to the USB port on your VTech/SNOM IP Phone. Make and receive calls To make a call: 1. Press the ON/OFF button on the headset. You hear a dial tone in the headset earpiece.
  • Page 20: Pc Mode - Operate With A Computer

    VH6222. Unzip and install the VTech Control after download. Make and receive calls You can make and receive VoIP calls with your VTech Control through Skype and Skype for Business. Caller ID announce The Caller ID announce feature with your VTech Control lets you know...
  • Page 21: Sound Settings

    Operate Sound settings Headset ringer The headset do not have external ringers. When you receive calls, the headset earpiece rings. To change the volume of the earpiece ringer: • Slide the volume switch at the top of the headset towards VOL+ or VOL- when the headset is not in use.
  • Page 22: Change Audio Bandwidth

    Operate Sound settings Change audio bandwidth The default audio bandwidth is wideband. The wideband audio mode works only if the telephone/device to which your headset is connected supports wideband audio. When you switch the audio bandwidth from narrowband to wideband, the frequency response of a call will be widened and the HD audio quality will be enhanced, whilst the battery power consumption will also be increased, thereby resulting in reduced talk time.
  • Page 23: Temporary Ringer Silencing

    Operate Sound settings Temporary ringer silencing Press MUTE on the ringing headset to temporarily silence the ringer in the headset earpiece without disconnecting the call. The next incoming call rings normally at the preset volume. Volume control To adjust the listening volume during a call: •...
  • Page 24: Appendix

    Registering Headset to Dongle Register your Headset to the Dongle The VH6222 headset comes pre-registered to the Dongle. If, for some reason, the headset is not registered to the Dongle, follow the instructions below to register your headset to the Dongle.
  • Page 25: Frequently Asked Questions

    1 (800) 595–9511. In Canada, dial 1 (800) 267-7377. I cannot find Download the complete instructions on the complete selected topics under the product page of VH6222 at instructions on businessphones.vtech.com/support/downloads. the usages of For VTech Control software application: headset with computer.
  • Page 26 VoIP calling software. Make sure the audio settings in your VoIP calling software are set to use your "VTech Headset". My headset You need to deregister the headset from the Dongle, and isn’t working.
  • Page 27 Appendix Frequently asked questions I have manually The VH6222 headset comes pre-registered to the Dongle. If, for some reason, the headset is not registered or accidentally to the Dongle, follow the instructions below to register deregistered your headset to the Dongle.
  • Page 28 Appendix I cannot Make sure you have properly installed the answer or end, VTech Control software application. and mute or Make sure the audio setting is properly configured in end mute a your Windows system. call directly from my If you have installed Skype or Skype for Business for...
  • Page 29: Maintenance

    Appendix Maintenance Taking care of your headset • Your cordless headset contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. Avoid water •...
  • Page 30: Important Safety Information

    Appendix Important safety information When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product.
  • Page 31: Especially About Cordless Headsets

    CAUTIONS • Use only the power adapter provided with this product. To obtain a replacement, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377. • Dispose of used batteries according to the instructions.
  • Page 32: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Important safety information The RBRC® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle lithium-ion rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center.
  • Page 33: For C-Ul Compliance

    Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Lorsque vous utilisez votre appareil, vous devriez toujours suivre certaines mesures de précaution de base afin de réduire les risques d’incendie, d’électrocution et de blessures corporelles, dont ceux qui suivent : Information relative à...
  • Page 34 MISES EN GARDE • N’utilisez seulement l’adaptateur inclus avec ce produit. Pour obtenir une pièce de rechange, visitez notre site Web au businessphones.vtech.com ou composez le 1 (800) 595-9511. Au Canada, composez le 1 (800) 267-7377. • Jetez les piles épuisées en respectant les instructions.
  • Page 35 Appendix For C-UL compliance Le sceau de l’organisme de recyclage RBRC sur les piles au lithium- ion signifie que le fabricant de cet appareil participe volontairement au programme industriel visant à reprendre et recycler ce type de piles lorsqu’elles ne servent plus, au sein du territoire des États- Unis et du Canada.
  • Page 36 Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux dispositifs numériques sans fil): L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les dispositifs numériques sans fil et les stimulateurs cardiaques implantés dans l’organisme.
  • Page 37: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 38 Appendix FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g. police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up.
  • Page 39: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 40: California Energy Commission Battery Charging Testing Instructions

    When the CEC battery charging testing mode is activated, all headset functions, except battery charging, will be disabled. If you have registered the cordless headset to the VH6222 Dongle, below are the testing instructions. To activate the CEC battery charging testing mode: 1.
  • Page 41: Limited Warranty

    Limited warranty 1. What does this limited warranty cover? VTech of this VTech product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions.
  • Page 42 VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping...
  • Page 43 In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost...
  • Page 44: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Headset charger voltage 6VDC @400mA (AC adapter output) Headset operating voltage 3.2VDC - 4.2VDC Battery 3.7V 140mAH...
  • Page 45: Disclaimer And Limitation Of Liability

    VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs.
  • Page 46 And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2018 VTech Communications, Inc. All rights reserved. 09/18. VH6222_CIB_V3.0...

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