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VTech VH6212 User Manual
VTech VH6212 User Manual

VTech VH6212 User Manual

Dect 6.0 cordless headset and charger with dongle
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VH6212
Go to
businessphones.vtech.com
DECT 6.0
to register your product for
enhanced warranty support
Cordless Headset
and the latest VTech product
and Charger with
news.
Dongle
User's manual

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Summary of Contents for VTech VH6212

  • Page 1 VH6212 Go to businessphones.vtech.com DECT 6.0 to register your product for enhanced warranty support Cordless Headset and the latest VTech product and Charger with news. Dongle User’s manual...
  • Page 2 Compatible with Hearing Aid T-Coil TIA-1083...
  • Page 3 The VH6212 includes a cordless headset, charger, and a Dongle. The Dongle functions as a headset base so that this product allows you to have handsfree phone conversations. You can connect your VH6212: (pages 8-10). Use the Dongle of your headset to connect the headset and your PC.
  • Page 4 Cordless headset with Battery with battery User's manual earbud attached compartment cover attached Headset charger Headset charger Four earbuds power adapter Four over-the-ear hooks Over the head band Behind-the-neck band Dongle...
  • Page 5: Table Of Contents

    Getting started Appendix Headset overview ....1 Registering Headset to Headset lights .......1 Dongle ........21 Headset alert tones ....3 Register your Headset to Headset charger overview ..4 the Dongle ......21 Dongle overview ......5 Deregistering headset ...22 Dongle lights ......5 Deregister all headsets Battery installation ....6 from your Dongle ....22 Headset charger installation...
  • Page 6 Press to make, answer or end a call. LED light status • Steady red when the headset battery is low and the headset is charging in the headset base. • Flashes every 10 seconds to indicate the battery is low when the headset is not in the headset base.
  • Page 7 Slide the volume switch to the right or left to adjust the headset ringer volume while in idle mode (page 19), or the listening volume while on a call (page 20). Remove to replace the battery. The microphone incorporates noise canceling technology for clearer calls.
  • Page 8 • One short beep every The microphone is muted. 30 seconds • Two beeps Error alert tone. • The speaking volume has reached its highest or lowest setting. • Any key is pressed while the headset is out of range. •...
  • Page 9 Place the headset here for charging.
  • Page 10 Press and hold for about 4 seconds to enter the registration mode. Flashes slow while in the registration mode. LED light status • Blue Steady blue when the Dongle is plugged into your PC. • Flashes very quickly every four seconds when there is an incoming call from the •...
  • Page 11 The battery is permanently attached to the battery compartment cover. Do not try to separate them from each other. After installing the battery pack, charge it for at least 15 minutes. You may be able to make and receive short calls. For optimal performance, charge the headset battery for at least three hours before use.
  • Page 12 After installing the battery, charge the headset by placing it in the magnetic charging mount, as shown below. The LED light turns on when the headset is charging. Plug the small end of the headset charger power adapter at the back of the headset charger.
  • Page 13: Computer

    After connecting the Dongle of your headset to a computer, you can then use the headset for VoIP (Voice over IP) calls through your computer. You can use the voice command feature to make or answer calls. Make sure you install the on your computer.
  • Page 14 After you have installed the check to make sure the audio setting is properly configured in your Windows system. If you have installed Skype and/or Skype for Business and want to use them with your headset, make sure the audio settings are configured correctly in the programs as well.
  • Page 15 Launch the Skype program. Click on , then iii. Click on Make sure is selected under the speakers and microphone settings. Launch the Microsoft Lync program. Click on , then iii. Make sure is selected under the Audio device setting. Periodically check for software updates.
  • Page 16 There are four earbuds and four earhooks provided. One earbud and one earhook have been attached to the headset. You can choose a suitable size of earbud, earhook and an appropriate way to position your headset. Hold both sides of the earbud. Twist and pull the earbud until it separates from the earpiece.
  • Page 17 Attach an earhook, and then a suitable earbud to the headset until they fit into place.
  • Page 18 • Hook the headset on your ear. Adjust the angle of the headset until the microphone is pointing towards your mouth. Firmly grip the headset with one hand whenever adjusting the headset microphone up or down.
  • Page 19 Refer to Steps 1 and 2 in to remove the earbud and earhook. Attach the headset to the headband. With the headset at a vertical angle (microphone pointing down), insert the earpiece into the headband. Rotate the headset in a horizontal direction until it clicks into place.
  • Page 20 Hold the headset with one hand and the headband with your other hand. Rotate the headset downwards to a verticalposition and then pull out the headset until it separates from the head band.
  • Page 21 By default, the ear pad on the neck band is positioned to be worn on the right ear. Refer to Steps 1 and 2 in to remove the earbud and earhook. Attach the headset to the headband. With the headset at a vertical angle (microphone pointing down), insert the earpiece into the neckband.
  • Page 22 Place the neck band around your neck and over your ears. Adjust and rotate the angle of the headsetuntil the microphone is pointing towards your mouth.
  • Page 23: Before Use

    Make sure to have connected your registered Dongle of your headset to your computer, and have already installed the on your computer before you can use your headset. Visit download and install the software. Power on the headset before use. •...
  • Page 24: Voice Command

    The voice command feature enables you to make or answer calls using certain voice commands via on your computer. For detailed instructions of the voice command feature, refer to the The headset does not have external ringers. When you receive calls, the headset earpiece rings.
  • Page 25: Mute

    • While on a call, slide the volume switch at the top of the headset towards to adjust the listening volume. • When the listening volume reaches the minimum or maximum setting, you hear two beeps. The mute function turns off the headset microphone. You can hear the caller, but the caller cannot hear you.
  • Page 26: Dongle

    The VH6212 headset comes pre-registered to the Dongle. If, for some reason, the headset is not registered to the Dongle, follow the instructions below to register your headset to the Dongle. Make sure the battery is properly installed in the headset (see page 6).
  • Page 27 • You cannot deregister the headset(s) if any system headset is in use. • To deregister all headsets from a VTech DECT cordless telephone base, see the user’s manual of your cordless telephone system.
  • Page 28 • Make sure the audio settings in your VoIP calling software are set to use your "VTech DECT Headset". • Charge the battery in the cordless headset for at least three hours. For optimum daily performance, return the cordless headset to its base when not in use.
  • Page 29 • Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless headset. Try installing your headset charger as far away as possible from these types of electronic devices. • You may need to purchase a new battery. Refer to the section on page 6 of this user’s manual.
  • Page 30 • Reset the headset charger. Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless headset and headset charger to reset. • Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless headset.
  • Page 31 • If you have pressed on the headset when it is ringing, it mutes the ring tone of the headset. The ring tone resumes on the next call. • Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless headset. Try installing your headset charger as far away as possible from these types of electronic devices.
  • Page 32 • Do not install the headset near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your headset is located near a modem, move your headset and modem further apart from each other. •...
  • Page 33 If the unit does not seem to be responding normally, try putting the cordless headset in its base. If it does not respond, do the following (in the order listed): • Disconnect the power to the headset charger. • Remove the cordless headset battery. •...
  • Page 34 • Your cordless headset contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. •...
  • Page 35 When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: There may be a slight chance of electric shock from lightning. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the headset is replaced in its cradle.
  • Page 36 CAUTION • Use only the power adapter provided with this product. To obtain a replacement, visit our website at or call . In Canada, dial • Use only the supplied rechargeable battery or replacement battery (model BT191665). To order, visit our website at or call .
  • Page 37 The RBRC® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle lithium-ion rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. You may call 1-800-8-BATTERY®...
  • Page 38: Important Safety Information

    In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Lorsque vous utilisez votre appareil, vous devriez toujours suivre certaines mesures de précaution de base afin de réduire les risques d’incendie, d’électrocution et de blessures corporelles, dont ceux qui suivent : à...
  • Page 39 . N’incinérez pas et ne percez pas les piles — elles contiennent des produits chimiques caustiques. ê Les broches ne sont pas conçues pour se maintenir en place si la fiche est branchée dans une prise de courant au plafond, sous la table ou sous une armoire.
  • Page 40 Certains casques d’écoute sans fil fonctionnent sur des fréquences pouvant causer des interférences aux téléviseurs et magnétoscopes. Pour réduire ou prévenir de tels parasites, ne pas déposer le socle du casque d’écoute à proximité d’un téléviseur ou magnétoscope, ni directement sur celui-ci. Si votre téléviseur affiche des interférences, éloignez le casque d’écoute sans fil de celui-ci afin de réduire les parasites.
  • Page 41 • N’ouvrez pas et n’endommagez les piles. L’électrolyte qui s’en dégagerait est corrosif et peut causer des blessures aux yeux ou à la peau. L’électrolyte est toxique si avalé. • N’incinérez pas les piles. Vérifiez auprès des autorités locales pour les instructions de mise aux rebus locales.
  • Page 42 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 43 This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
  • Page 44 2. Register the headset back to the headset base. See page 46 for headset registration instructions. If you have registered the cordless headset to a compatible VTech DECT cordless telephone, please refer to the respective user's manual for the activation and deactivation of CEC battery charging testing mode.
  • Page 45: Limited Warranty

    VTech of this VTech product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions.
  • Page 46 VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.
  • Page 47 In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment,...
  • Page 48 RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Headset charger voltage Output 1: 6VDC @400mA (AC adapter output) Output 2: 6VDC @300mA Headset operating voltage 3.2VDC - 4.2VDC Battery 3.7V 140mAH...