If you have questions about how this app is being used within your organization, contact your
company's IT administrator.
Entering Microsoft Teams Help Center
Microsoft Teams help center provides more information about Microsoft Teams, such as what is Microsoft
Teams, how to get started with Microsoft Teams, the features of Microsoft Teams, and so on.
Procedure
Navigate to
> Settings > Help.
Sending Feedback
If you encounter problems while using the Teams phone, please feel free to send feedback to let us know.
Procedure
1. Navigate to
> Settings > Report an issue.
2. Select a desired report type in the Type field.
3. Enter the alias (your email address).
4. Select a desired type of issue and then enter the issue title.
5. Tap SEND.
Maintaining Teams Phones
When the phone cannot be operated properly, you can investigate or troubleshoot issues along with any
other tasks your administrator may ask you to perform.
•
Rebooting Your Phone
•
Viewing Phone Status
•
Resetting Your Phone
Rebooting Your Phone
Your system administrator may ask you to reboot your phone if it malfunctions or to assist in
troubleshooting.
Procedure
1. Navigate to
> Settings > Device Settings > Debug.
2. Tap Reboot phone.
It prompts if you are sure to reboot the phone.
3. Tap OK.
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