Akuvox R26 Series Admin Manual
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Akuvox R26 Series Admin Manual

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R26/R23 Series Door Phone Admin Guide

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Summary of Contents for Akuvox R26 Series

  • Page 1 R26C R23C R26/R23 Series Door Phone Admin Guide...
  • Page 2 About This Manual Thank you for choosing Akuvox’s R26/R23 series door phone. This manual is intended for end users, who need to properly configure the door phone. This manual is applicable to 26.0.3.xx version, and it provides all functions’ configurations of R26/R23.

  • Page 3: Table Of Contents

    Content 1. Product Overview.......................................1 1.1. Product Description....................................1 1.2. Connector Introduction....................................2 1.3. LED Status Information.....................................3 2. Daily Use..........................................4 2.1. Make a Call......................................... 4 2.2. Receive a Call......................................4 2.3. Unlock by RFID Card (Optional)................................4 3. Basic Features........................................5 3.1. Access the Website Setting..................................5 3.1.1.
  • Page 4 3.3. Phone Configuration....................................7 3.3.1. Time/Lang......................................7 3.3.2. Network......................................7 3.3.2.1. DHCP Mode................................... 7 3.3.2.2. Static IP Mode..................................8 3.3.2.3. Local RTP....................................8 3.3.2.4. SNMP...................................... 9 3.3.2.5. VLAN....................................... 9 3.3.2.6. TR069....................................10 3.3.3. Sound......................................11 3.4. Intercom Call......................................12 3.4.1. Direct IP Call....................................12 3.4.2.
  • Page 5 3.4.2.4. Transport Type..................................15 3.4.2.5. NAT......................................15 3.4.3. Auto Answer....................................16 3.4.4. Web Call......................................16 3.4.5. No Answer Call....................................17 3.4.6. Multicast......................................17 3.4.7. Push To Hang Up..................................17 3.5. Security........................................18 3.5.1. Live View......................................18 3.5.2. RTSP....................................... 18 3.5.3. ONVIF......................................20 3.6. Access Control......................................21 3.6.1.
  • Page 6 3.7. Reboot........................................25 3.8. Reset..........................................25 4. Advance Feature......................................25 4.1. Phone Configuration....................................25 4.1.1. LED........................................25 4.1.2. IR LED......................................27 4.1.3. RF Card Code Display Related..............................27 4.2. Intercom........................................28 4.2.1. Call Time Related..................................28 4.2.2. Return Code When Refuse................................28 4.2.3. SIP Call Related.................................... 29 4.2.4.
  • Page 7 4.2.9. User Agent......................................33 4.3. Access Control......................................33 4.3.1. Web Relay...................................... 33 4.4. Security........................................35 4.4.1. Anti-alarm......................................35 4.4.2. Motion......................................35 4.4.3. Action.......................................36 4.4.3.1. Action Parameters................................36 4.4.3.2. No Answer Action................................38 4.4.3.3. Push Button Action................................38 4.4.3.4. Input Interface Triggered Action............................39 4.4.3.5. Motion Triggered Action..............................39 4.4.3.6.
  • Page 8 4.5.3. Backup Config File..................................43 4.5.4. DHCP Option....................................44 4.6. Log..........................................44 4.6.1. Call log......................................44 4.6.2. Door Log......................................44 4.6.3. System Log.....................................45 4.6.4. PCAP.......................................45...

  • Page 9: Product Overview

    1.1. Product Description Akuvox R26/R23X is a SIP-compliant, hands-free one button video outdoor phone. It can be connected with users Akuvox indoor monitors for remote access controlling and monitoring. Users can operate the indoor phone to communicate with visitors via voice and video, and use RFID cards to unlock the door (R26C/R23C only).

  • Page 10: Connector Introduction

    R26/R23 Series Admin Guide 1.2. Connector Introduction Ethernet (POE): Ethernet (POE) connector, which can provide both power and network connection. 12V/GND: External power supply terminal if POE is not available. RS485A/B: RS485 terminal. DOORA/B: Trigger signal input terminal. RelayA/B (NO/NC/COM): Relay control terminal. Note: The general door phone interface diagram is only for Figure 1.2-1 R26/R23’s interface reference.

  • Page 11: Led Status Information

    R26/R23 Series Admin Guide 1.3. LED Status Information LED Status Description Blue Always on Normal status Flashing Calling Flashing Network is unavailable Green Always on Talking on a call Flashing Receiving a call Pink Flashing Upgrading...

  • Page 12: Daily Use

    R26/R23 Series Admin Guide 2. Daily Use 2.1. Make a Call Press the call button to dial out the predefined number or IP address. If LED turns green, it means the call has been answered. 2.2. Receive a Call Users can use phone or indoor monitor to call R26/R23X and R26/R23X will answer it automatically by default.

  • Page 13: Basic Features

    R26/R23 Series Admin Guide 3. Basic Features 3.1. Access the Website Setting 3.1.1. Obtain IP Address While R26/R23X power up normally, hold the call button for several seconds after the statue LED turns blue and it will enter IP announcement mode. In announcement mode, the IP address will be announced periodically and “IP 0.0.0.0”...

  • Page 14: Password Modification

    R26/R23 Series Admin Guide administrator user name and password are shown below: User Name: admin Password: admin 3.2. Password Modification Go to Security - Basic to modify password and session time. 3.2.1. Modify the Web Password To modify password of “admin” or “user” account. Figure 3.2.1 Modify the web password 3.2.2.

  • Page 15: Phone Configuration

    R26/R23 Series Admin Guide 3.3. Phone Configuration 3.3.1. Time/Lang Go to Phone - Time/Lang to configure it. Time Zone: To select local time zone for NTP server. Figure 3.3.1 Time Primary Server: To configure primary NTP server address. Secondary Server: To configure secondary NTP server address, it takes effect if primary NTP server is unreachable.

  • Page 16: Static Ip Mode

    R26/R23 Series Admin Guide R26/R23X uses DHCP by default, and it will obtain IP address, subnet mask, default gateway and DNS server address from DHCP server automatically. 3.3.2.2. Static IP Mode Go to Network - Basic to configure. If selected, users could manually set IP address, subnet mask, default gateway and DNS server.

  • Page 17: Snmp

    R26/R23 Series Admin Guide Starting RTP Port: Determine the minimum port that RTP stream can use. 3.3.2.4. SNMP Go to Network - Advanced to configure. To display and configure SNMP settings. Active: To enable or disable SNMP feature. Port: To configure SNMP server’s port. Figure 3.3.2.4 SNMP Trusted IP: To configure allowed SNMP server address, and it could be an IP address or any valid URL domain name.

  • Page 18: Tr069

    R26/R23 Series Admin Guide Active: To enable or disable VLAN feature for designated port. VID: To configure VLAN ID for designated port. Priority: To select VLAN priority for designated port. Note: Please consult users administrator for specific VLAN settings in your networking environment. 3.3.2.6.

  • Page 19: Sound

    R26/R23 Series Admin Guide Password: To configure Password for ACS or CPE. Periodic Inform: To enable periodically inform. Periodic Interval: To configure interval for periodic inform. Note: TR-069 (Technical Report 069) is a technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices.

  • Page 20: Intercom Call

    R26/R23 Series Admin Guide IP Announcement: To setup the IP announcement active time. Over the configured value, the phone will not announce the IP when users hold the button. RingBack Upload: To upload the ring back tone by users. Opendoor Tone Upload: To upload the opendoor tone by users. Figure 3.3.3-2 Sound 3.4.

  • Page 21: Sip Call

    R26/R23 Series Admin Guide After all, press the push button to make direct IP call If you would like to call multiple numbers at the same time, divide them by semicolon. Note: The push button number can also enter the SIP account. 3.4.2.

  • Page 22: Sip Server 1&2

    R26/R23 Series Admin Guide Display Name: To configure name sent to the other call party for displaying. Register Name: To enter extension number you want and the number is allocated by SIP server. User Name: To enter user name of the extension. Password: To enter password for the extension.

  • Page 23: Outbound Proxy Server

    R26/R23 Series Admin Guide 3.4.2.3. Outbound Proxy Server An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server. 3.4.2.4. Transport Type Figure 3.4.2.3 Outbound proxy server To display and configure transport type for SIP message. ...

  • Page 24: Auto Answer

    R26/R23 Series Admin Guide Note: By default, NAT is disabled. 3.4.3. Auto Answer Go to Account - Advanced to enable auto answer feature for SIP Figure 3.4.3-1 Auto answer call. Go to Phone - Call Feature to enable auto answer feature for direct Figure 3.4.3-2 Auto answer IP call without SIP proxy.

  • Page 25: No Answer Call

    R26/R23 Series Admin Guide 3.4.5. No Answer Call Figure 3.4.5-1 No Answer call Go to Intercom - Basic and enable the no answer call. Go to Intercom - Basic and set the no answer call number. 3.4.6. Multicast Figure 3.4.5-2 No answer call Go to Intercom - Multicast to configure.

  • Page 26: Security

    R26/R23 Series Admin Guide 3.5. Security 3.5.1. Live View Go to Intercom - Live Stream to check the real-time video from R26/R23X. In addition, users also can check the real-time picture via URL: http://IP_address:8080/picture.jpg Users also check real-time video URL: http://IP_address:8080/video.cgi PelcoController: The R26/R23X doorphone can support the pelco-d protocol and control the direction of camera cradle head.
  • Page 27 R26/R23 Series Admin Guide rtsp://IP_address/live/ch00_0. RTSP Stream: To enable RTSP video and select the video codec. R26/R23X supports H.264 video codec. H.264 Video Parameters: H.264 is a video stream compression standard. Different from H.263, it provides an approximately identical level of video stream quality but a half bit rate. This type of compression is sometimes called MPEG-4 part 10.

  • Page 28: Onvif

    R26/R23 Series Admin Guide compressed separately by JPEG. MJPEG compression can produce high quality video image and has a flexible configuration in video definition and compressed frames. To modify the resolution, framerate and bitrate of MJPEG. 3.5.3. ONVIF R26/R23X supports ONVIF protocol, which means R26/R23X’s camera can be searched by other devices, like NVR, which supports ONVIF protocol as well.

  • Page 29: Access Control

    R26/R23 Series Admin Guide 3.6. Access Control 3.6.1. Relay Go to Intercom - Relay to configure relay. There are three terminals of relay: NO, NC and COM. NO stands for normally open contact while NC stands for normally closed contact. Relay ID: R26/R23X supports two relays, users can configure them respectively.

  • Page 30: Card Setting (Optional)

    R26/R23 Series Admin Guide Multiple DTMF: To configure multiple digits DTMF code for remote unlock. Relay Status: Low means that COM is connecting to NC while High means that COM is connecting to NO. Note: Relay operate a switch and does not deliver power, so users should prepare power adapter for external devices which connects to relay.

  • Page 31: Open Relay Via Http

    R26/R23 Series Admin Guide Obtain and Add Card  Switch card status to “Card Issuing” and click “Apply”;  Place card on the card reader area and click “Obtain”;  Name card, choose which door you want to open and the valid day and time;...

  • Page 32: Unlock Via Exit Button

    R26/R23 Series Admin Guide UserName & Password: Users can setup the username and password for HTTP unlock. URL format: http://IP_address/fcgi/do?action=OpenDoor&UserName=&Pas sword=&DoorNum=1 Figure 3.6.3 Open relay via HTTP 3.6.4. Unlock via Exit Button Go to Intercom - Input to configure input settings. R26/R23X supports two input triggers Input A/B (DOOR A/B).

  • Page 33: Reboot

    R26/R23 Series Admin Guide Open Relay: To configure relay to open. Door Status: To show the status of input signal. 3.7. Reboot Go to Upgrade - Basic, users can reboot the phone. Figure 3.7 Reboot 3.8. Reset Go to Upgrade - Basic, users can reset to factory setting. Figure 3.8 Reset 4.
  • Page 34 R26/R23 Series Admin Guide To setup the LED lighting mode. State: There is five states: Normal, Offline, Calling, Talking and Receiving. Color Off: The default status is OFF. Color On: It can support three color: Red, Green, Blue. Blink Mode: To setup the different blink frequency. Figure 4.1.1-1 LED LED Control: Use HTTP URL to remote control the LED status.

  • Page 35: Ir Led

    R26/R23 Series Admin Guide 4.1.2. IR LED Go to Intercom - Advanced to configure. Photoresistor: The setting is for night vision, when the surrounding of R26/R23X is very dark, infrared LED will turn on and R26/R23X will turn to night mode. Photoresistor value relates to light intensity Figure 4.1.2 IR LED and larger value means that light intensity is smaller.

  • Page 36: Intercom

    R26/R23 Series Admin Guide 4.2. Intercom 4.2.1. Call Time Related Figure 4.2.1-1 Call time related Go to Intercom - Basic to configure. Max Call Time: To configure the max call time. Dial In Time: To configure the max incoming dial time, available Figure 4.2.1-2 Call time related when auto answer is disabled.

  • Page 37: Sip Call Related

    R26/R23 Series Admin Guide 4.2.3. SIP Call Related Go to Account-Advanced to configure the SIP call related. Max Local SIP Port: To configure maximum local SIP port for designated SIP account. Min Local SIP Port: To configure maximum local SIP port for designated SIP account.

  • Page 38: Codec

    R26/R23 Series Admin Guide 4.2.4. Codec Go to Account - Advanced to configure SIP call related codec. SIP Account: To choose which account to configure. Audio Codec: R26/R23X support four audio codec: PCMA, PCMU, G729, G722. Different audio codec requires different bandwidth, users can enable/disable them according to different network environment.

  • Page 39: Dtmf

    R26/R23 Series Admin Guide standards. Codec Resolution: R26/R23X supports four resolutions: QCIF, CIF, VGA, 4CIF and 720P. Codec Bitrate: To configure bit rates of video stream. Codec Payload: To configure RTP audio video profile. Go to Phone - Call Feature to configure multicast related codec. Figure 4.2.4-3 Codec 4.2.5.

  • Page 40: Session Timer

    R26/R23 Series Admin Guide 4.2.6. Session Timer Go to Account - Advanced to configure it. If enabled, the on going call will be disconnected automatically once Figure 4.2.6 Session timer the session expired unless it’s been refreshed by UAC or UAS. 4.2.7.

  • Page 41: User Agent

    R26/R23 Series Admin Guide Rport: Remote Port, if enabled, it will add remote port into outgoing SIP message for designated account. 4.2.9. User Agent Go to Account - Advanced to configure it. To customize user agent field in the SIP message. If users agent is set to specific value, users could see the information from network package.
  • Page 42 R26/R23 Series Admin Guide Go to Phone - WebRelay to configure. Type: Connect web relay and choose the type. IP Address: Enter web relay’s IP address. UserName: It is an authentication for connecting web relay. Password: It is an authentication for connecting web relay. Web Relay Action: Web relay action is used to trigger the web relay.

  • Page 43: Security

    R26/R23 Series Admin Guide 4.4. Security 4.4.1. Anti-alarm Go to Intercom - Advanced to configure. R26/R23X integrates internal gravity sensor for the own security, Figure 4.4.1 Anti-alarm and after enabling tamper alarm, if the gravity of R26/R23X changes dramatically, the phone will alarm. Gravity sensor threshold stands for sensitivity of sensor.

  • Page 44: Action

    R26/R23 Series Admin Guide Motion Detect Time Setting: To make motion detect time for a whole week. 4.4.3. Action Figure 4.4.2-2 Motion R26/R23X supports to send notifications, snapshots via email and ftp transfer method, or calls via SIP call method, when trigger specific actions.
  • Page 45 R26/R23 Series Admin Guide SMTP user name: To configure user name of SMTP service (usually it is same with sender’s email address). SMTP password: To configure password of SMTP service (usually it is same with the password of sender’s email). Email subject: To configure subject of email.

  • Page 46: No Answer Action

    R26/R23 Series Admin Guide 4.4.3.2. No Answer Action Go to Intercom - Basic to configure. Figure 4.4.3.2 No answer action No Answer Action: For sending the notification to specified email if the call is not answered. 4.4.3.3. Push Button Action Go to Intercom - Basic to configure.

  • Page 47: Input Interface Triggered Action

    R26/R23 Series Admin Guide 4.4.3.4. Input Interface Triggered Action Go to Intercom - Input to configure. Action to execute: To choose which action to execute after Figure 4.4.3.4 Input interface trigger action triggering. Http URL: To configure URL, If HTTP action is chosen. Action Delay: To configure after how long to execute to send out notifications and trigger relay.

  • Page 48: Action Url

    R26/R23 Series Admin Guide 4.4.3.6. Action URL Action URL can be triggered by some predefined incidents. Go to Phone - Action URL, pick Active to be “Enabled”, pick to demand triggered incident, each “HTTP” request to have to including the key and value, use “=” to separate，each value staring with “$.”...

  • Page 49: Autop Upgrade

    R26/R23 Series Admin Guide Upgrade: Choose .rom firmware from the PC, and then click Submit to start update. 4.5.2. Autop Upgrade Go to Upgrade - Advanced to configure automatically update Figure 4.5.2-1 Autop update server’s settings. PNP Option Plug and Play, once PNP is enabled, the phone will send SIP subscription message to PNP server automatically to get auto provisioning server’s address.
  • Page 50 R26/R23 Series Admin Guide configuration document from the server using TFTP / FTP / HTTP / HTTPS network protocol. To achieve the purpose of updating the device configuration, making the users to change the phone configuration more easily. This is a typical C/S architecture upgrade mode, mainly by the terminal device or PBX server to initiate an upgrade request.

  • Page 51: Backup Config File

    For example, mode ”Power on” means phone will go to do provisioning every time it powers on. Note: Please refer to the related feature guide from Akuvox forum. 4.5.3. Backup Config File Go to Upgrade - Advanced to backup the config file.

  • Page 52: Dhcp Option

    R26/R23 Series Admin Guide 4.5.4. DHCP Option To display and configure DHCP setting for AutoP. Option 66/43 is Figure 4.5.4 Backup config file enable by default. It can support HTTPS, HTTP, FTP, TFTP server. Customer Option: Enter the server URL. Click “Submit” to save. Note: To make DHCP autop URL works, the PNP should be disable.

  • Page 53: System Log

    R26/R23 Series Admin Guide 4.6.3. System Log Go to Upgrade - Advanced to configure system log level and export system log file. System log level: From level from 0 to 7.The higher level means Figure 4.6.3 System log the more specific system log is saved to a temporary file. By default, it’s level 3.
  • Page 54 R26/R23 Series Admin Guide Abbreviations ACS: Auto Configuration Server DNS-SRV: Service record in the Domain Name System Auto: Automatically FTP: File Transfer Protocol AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground HTTP: Hypertext Transfer Protocol ACD: Automatic Call Distribution Autop: Automatical Provisioning HTTPS: Hypertext Transfer Protocol Secure AES: Advanced Encryption Standard...
  • Page 55 R26/R23 Series Admin Guide PCAP: Packet Capture SIP: Session Initiation Protocol PNP: Plug and Play SNMP: Simple Network Management Protocol RFID: Radio Frequency Identification STUN: Session Traversal Utilities for NAT RTP: Real-time Transport Protocol SNMP: Simple Mail Transfer Protocol RTSP: Real Time Streaming Protocol SDMC: SIP Devices Management Center MPEG: Moving Picture Experts Group TR069: Technical Report069...
  • Page 56 R26/R23 Series Admin Guide Contact us For more information about the product, please visit us at www.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: techsupport@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.
  • Page 57 FCC Statement: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

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