Akuvox R20A Admin Manual
  1. Manuals
  2. Brands
  3. Akuvox Manuals
  4. Intercom System
  5. R20A
  6. Admin manual

Akuvox R20A Admin Manual

Hide thumbs Also See for R20A:
Table of Contents

Advertisement

Quick Links

Version: 1.0 | Date: Jan.2021

Version: 2.0 | Date: Feb.2022

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the R20A and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Akuvox R20A

Summary of Contents for Akuvox R20A

  • Page 1 Version: 1.0 | Date: Jan.2021
 Version: 2.0 | Date: Feb.2022...
  • Page 2 This manual applies to 220.30.3.2, 20.30.4.147, 226.30.2.109, 111.30.2.13, 12.30.1.110, 221.30.1.106 and it provides all the configurations for the functions and features of Akuvox door phone. Please visit Akuvox forum or consult technical support for any new information or latest...
  • Page 3 Introduction of Icons and Symbols Warning: ● Always abide by this information in order to prevent the persons from injury. Caution: ● Always abide by this information in order to prevent the damages to the device. Note: ● Informative information and advice from the efficient use of the device.
  • Page 4 Related Documentation You are advised to refer to the related documents for more technical information via the link below: https://knowledge.akuvox.com...

  • Page 5: Table Of Contents

    Table of Contents 1. Product Overview ..................1 2. Change Log ....................2 3. Model Specification ..................3 4. Introduction to Configuration Menu ...............6 5. Access the Device ..................7 5.1.Obtain Device IP Address..............8 5.2.Access the Device Setting on the Web Interface........8 6. Language and Time Setting.................10 6.1.Language Setting................10 6.2.Time Setting..................10 7.
  • Page 6 10.7.1.DND..................33 10.7.2.Manager Dial Call..............33 10.7.3.Call Hang-up ................35 10.7.4.Web Call ..................35 10.7.5.Auto Answer ................35 10.7.6.Multicast ..................36 10.7.7.Configure Maximum Call Duration ..........37 10.7.8.Maximum Dial Duration ............38 10.7.9.Hang Up After Open Door ............39 11.Audio& Video Codec Configuration for SIP Calls........40 11.1.Audio Codec Configuration ...............40 11.2.Video Codec Configuration ...............42 11.3.Video Codec Configuration for IP Direct Calls ........42 11.4.Configure DTMF Data Transmission..........43...
  • Page 7 23.Integration with Third Party Device ............90 23.1.Integration via Wiegand ..............90 23.2.Integration via HTTP API ..............92 23.3.Lift Control Configuration ..............94 23.4.KeyKing Setting ................95 23.5.Akuvox EC32 Lift Controller..............95 23.6.ZKT Lift Controller................97 23.7.Chiyu Lift Controller ................97 24.Password Modification ................98 24.1.Modifying Device Web Interface Password ........98 24.2.Configure Web Interface Automatic Logout ........99...

  • Page 8: Product Overview

    Akuvox R20/R26/E11/E12/E21 series are SIP-compliant door phones. They can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with visitors via audio and video calls, and unlock the door if they need.

  • Page 9: Change Log

    Single Tenant Door Phone 2. Change Log The change log will be updated here along with the changes in the new software version.
 AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 10: Model Specification

    Single Tenant Door Phone 3. Model Specification AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 11 16MB 16MB √ √ √ √ √ √ C a r d Reader IP65 IP65 IP65 IP65 IP65 IP65 IP65 IP65 Rating IK10 Rating √ √ √ √ √ √ √ W a l l Mountin AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 12 Single Tenant Door Phone √ √ √ √ √ √ F l u s h Mountin 
 AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 13: Introduction To Configuration Menu

    Mode selection : ● 1. Discovery mode: it is a plug and play configuration mode. Akuvox devices will configure themselves automatically when users power on the devices and connect them to network. It is a super time-saving mode and it will AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 14: Access The Device

    3. Akuvox PC Manager: distribute all configuration items in batch on a LAN. 4. IP scanner: it is used to search Akuvox device IP addresses on a LAN. 5. FacePro: manage face data in batch for the door phone on a LAN.

  • Page 15: Obtain Device Ip Address

    Enter the device IP address on the web browser in order to log in to device web interface where you can configure and adjust parameters etc. The initial user name and password are all “admin” and please be case-sensitive to the user names and passwords entered. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 16 Note ● You can also obtain the device IP address using the Akuvox IP scanner to log in to the device web interface. Please refer to the URL below for the IP scanner application: https://knowledge.akuvox.com/docs/how-to-obtain-ip-address-via- ip-scanner-1?highlight=IP%20SCANNER ● Google Chrome browser is strongly recommended.

  • Page 17: Language And Time Setting

    NPT server of its time zone in order that the NTP server can synchronize the time zone set-up to your device. You can navigate to Phone > Time/Lang > NTP. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 18 ● Update Interval: to configure the interval between two consecutive NTP requests. ● System Time: indicate the current device time. You can also set up time manually, select the Manual checkbox, and input time data. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 19: Led Setting

    Minimum and maximum photoresistor value are from “0” minimum to “1000” maximum respectively. ● Start Time: set the start time for the infrared LED to be turned on. ● End Time: set the end time for the infrared LED to be turned off. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 20: Led Display Status

    Normal status Flashing Calling Flashing Network is unavailable Green Always on Talking on a call Flashing Receiving a call Pink Flashing Upgrading Parameters Set-up: ● State: there are five states: Normal, Offline, Calling, Talking and Receiving. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 21: Set Up Led Display From Http Url

    The LED of upgrading mode can not be adjusted. 7.3.Set up LED Display from HTTP URL Akuvox door phones support to use HTTP URL to remote control the LED display status. You can enter the HTTP URL in the browser to manage the LED color and frequency.

  • Page 22: Led Setting On Card Reader Area

    Time (H): enter the time span for the LED lighting to be valid, e.g. if the time span is set from 8-0 (Sart time- End time) it means LED light will stay on during the time span from 8:00 am to 12:00 pm during one day (24 hours). AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 23: Volume And Tone Configuration

    8. Volume and Tone Configuration Volume and tone configuration in Akuvox door phone refers to the microphone volume, speaker volume, temper alarm volume, ringback tone and open door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience.

  • Page 24: Ip Announcement

    IP announcement will expire. If you set it as “0” seconds, then you can press the call button any time after the reboot for the IP announcement. ● Loop Times: set the IP announcement loop times. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 25: Open Door Tone Configuration

    Open Door Failed Tone: enable the open door failure tone. 8.4.Upload Tone Files 8.4.1.Upload Ringback Tone You can customize the ringback tone if you need. Please follow the prompt about the file size and format. Navigate to Phone > Audio > interface. Tone Upload AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 26: Upload Open Door Tone

    You can customize the door open tone if you need. The outside tone is used to open door via card or DTMF. The inside tone is used to open door via triggered input interface. Please follow the prompt about the file size and format. Path: Phone > Audio > Tone Upload. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 27: Network Setting

    Trigger Manager Dial Warning: warning tone that will go off when pressing the push-button to make manager dial call. 9. Network Setting 9.1.Network Status To check the network status on the web Status > Network Information interface. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 28: Device Network Configuration

    DHCP mode is the default network connection. If the DHCP mode is turned on, then the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway and DNS server address automatically. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 29: Device Deployment In Network

    Server Mode: it is automatically set up according to the actual device connection with a specific server in the network such as SDMC or Cloud and None. None is the default factory setting indicating the device is not in any AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 30: Device Local Rtp Configuration

    Min RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range. ● Max RTP port: enter the Port value in order to establish the end point for the exclusive data transmission range. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 31: Nat Setting

    These variables can then be queried by managing applications. These variables accessible via SNMP are organized in hierarchies, which are described by Management Information Bases (MIBs). To do the configuration on the web Network > Advanced > SNMP interface. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 32: Vlan Setting

    VLAN. To do the configuration on the web Network > Advanced > VLAN interface. Parameter Set-up: ● Active: to enable or disable VLAN feature for designated port. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 33: Tr069 Setting

    Version: to select supported TR069 version (version 1.0 or 1.1). ● ACS/CPE: ACS is short for auto configuration servers as server side, and CPE is short for customer-premise equipment as client side devices. ● URL: to configure URL address for ACS or CPE. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 34: Device Web Http Setting

    Enabled is allowed, Disabled is not allowed, the default is Enabled. ● HTTP Port: set up the port for HTTP access method. 80 is the default port. ● HTTPS Port: set up the port for HTTPS access method. 443 is the default port. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 35: Intercom Call Configuration

    10.Intercom Call Configuration Intercom call in the device can be configured to allow you to perform a variety of customized intercom calls such as IP call and SIP call for different application scenarios. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 36: Ip Call & Ip Call Configuration

    10.3.SIP Account Registration Akuvox door phones support two SIP accounts that can all be registered according to your applications. You can, for example, switch between them if any one of the accounts failed and become invalid. The SIP account can be configured on the device and on the device interface.

  • Page 37: Sip Server Configuration

    10.4.SIP Server Configuration SIP servers can be set up for device in order to achieve call session through SIP servers between intercom devices. To do this configuration also on web Account > Basic > SIP Server interface. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 38: Configure Outbound Proxy Server

    An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server in order to establish call session via port-based data transmission. To set it up on the device web Account > Basic > Outbound Proxy Server Interface. Parameter Set-up: AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 39: Configure Data Transmission Type

    DNS-SRV: select “DNS-SRV” to obtain DNS record for specifying the location of servers. And SRV not only records the server address but also the server port. Moreover, SRV can also be used to configure the priority and the weight of the server address. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 40: Configure Calling Feature

    Manger dial call consist of Robin call and group call. Manager Dial is used to quickly initiate the pre-configured numbers by pressing the Management key on door phone. You can create up 10 numbers. To do the configuration on the web Intercom > Basic > Manager Dial interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 41 You can enter five sequence call number maximum in each line. After the manager dial is set up, you can set up relays to be triggered by the manager dial if needed. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 42: Call Hang-Up

    ( video mode or audio mode). To enable this feature on web Account > Advanced > Call interface, you can set up the related parameters on web Phone > Call Feature > Auto Answer. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 43: Multicast

    Mode: set up the video or audio mode you preferred for answering the call automatically. 10.7.6.Multicast Multicast uses one-to-many mode to communicate in a range. Door phone can be a listener and receive the audio from the listened part. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 44: Configure Maximum Call Duration

    Label: enter the label for each listening address. 10.7.7.Configure Maximum Call Duration Door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 45: Maximum Dial Duration

    Dial in Time: enter the dial in time duration for your door phone (ranging from 30-120 sec.) for example, if you set the dial in time duration is 60 seconds in your door phone, then the door phone will hang up the incoming AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 46: Hang Up After Open Door

    “DTMF Or HTTP”, and “DTMF, HTTP or Input”. ● Timeout: the time out value can be set up from 1 second to 15seconds. 5 seconds is default. The call will be automatically hang up within this value after the door is opened. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 47: Audio& Video Codec Configuration For Sip Calls

    SIP Calls 11.1.Audio Codec Configuration Akuvox door phone supports four types of Codec (PCMU, PCMA, G729, G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network...
  • Page 48 Please refers to the bandwidth consumption and sample rate for the four codecs types below: Codec Type Bandwidth Sample Rate Consumption PCMA 64 kbit/s 8kHZ PCMU 64 kbit/s 8kHZ G729 8 kbit/s 8kHZ G722 64 kbit/s 16kHZ AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 49: Video Codec Configuration

    11.2.Video Codec Configuration Akuvox door phone support H264 codec that provides a better video quality at a much lower bit rate. To set up video codec on web Account > Advanced interface. Parameter Set-up: ● Name: check to select the H264 video codec format for the door phone video stream.

  • Page 50: Configure Dtmf Data Transmission

    ● Type: select DTMF mode among five options: “Inband”, “RFC2833”, “Info+Inband” and “Info+RFC2833” based on the specific DTMF transmission type of the third party device to be matched with as the party for receiving signal data. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 51: Access White List Configuration

    12.Access White List Configuration Akuvox door phone supports to store up to 500 contacts that can give access permission to the indoor monitor or other devices. Access White list includes group setting and contact setting and management.
  • Page 52 Phone Number: enter the phone number of the contact, which is required. ● Account: select which SIP account will be used to call out. If using IP direct call, it is not available. ● Floor: enter the floor number if needed. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 53: Relay Setting

    13.Relay Setting 13.1.Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Intercom > Relay interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 54 DTMF Mode: select the number of DTMF digits for the door access control (Ranging from 1-4 digits ) For example, you can select 1 digit DTMF code or 2-digit DTMF code, etc., according to your need. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 55: Web Relay Setting

    Web relay needs to be set up on the web Phone > WebRelay interface where you are required to fill in such information as relay IP address, password, web relay action, etc before you can achieve the door access via web relay. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 56 ● Web Relay Key: it can be null or enter the configured DTMF code, when the door is unlock via DTMF code, the action command will be sent to the web relay automatically. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 57: Door Access Schedule Management

    Set the corresponding relay always open at a specific time. This feature is designed for some specific scenarios, for example, the time after school, or for morning work time. To do the configuration, navigate to Intercom Relay > Relay Schedule interface. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 58: Configure Door Access Schedule

    To do this configuration on web Intercom > Schedules interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 59 Day of Week: select the corresponding day of the week. This field will only be displayed when the Week and Normal types are selected. ● Date Range: set the corresponding date. This field will only be displayed AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 60: Import And Export Door Access Schedule

    You can import and export the user in batch. You can navigate to Intercom > User. Parameter Set-up: ● AES Key For Import: enter the AES code before importing the AES- encrypted .tgz file to the door phone. 15.Door Unlock Configuration AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 61: Ic/Id Card Control

    Akuvox door phone offer you many types of door access. You can configure them on the device and web interface. Moreover, you can import or export the configured files to maximize your RF card configuration efficiency. 15.1.IC/ID Card Control You can enable or disable the IC and ID card function if needed. You can navigate to Intercom >...

  • Page 62: Configuring Rf Card For Door Unlock

    You can manage the card number and corresponding parameters on web Intercom > Card Setting interface. 15.3.1.Configure RF Card on the Web Interface You can tap the RF card on the reader and click obtain to add RF card for the user. Path: Intercom > User. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 63: Import And Export Card Data Of Access Control

    Akuvox door phones support card data of access control to be shared among Akuvox door phones through import and export while you can also export the card data out of the door phone and then import to Akuvox door phones on web Intercom > Card Setting interface.

  • Page 64: Mifare/Defire Card Encryption

    Sector/Block: enter the sector and block that you want the card number to be written into the Mifare/Defire Card. For example, you can write the card number into sector 3 and block 3 in the card. ● Block Key: enter the block password for access. 15.5.1.NFC Card Setting AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 65: Configure Open Relay Via Http For Door Unlock

    Enabled: enable the HTTP command unlock function by clicking on Enable field. ● Session Check: enable it to protect data transmission security. ● UserName: enter the user name of the device web interface, for example, “Admin”. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 66: Configure Exit Button For Door Unlock

    Input to trigger the relay for the door access on web Intercom > Input interface. Parameter set-up: ● Enabled: enable the function if needed. ● Trigger Electrical Level: select the trigger electrical level options between AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 67: Security

    You can navigate to Security > Basic > Temper Alarm. Parameter Set-up: ● Tamper Alarm: enable the anti-theft alarm function. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 68: Client Certificate Setting

    Akuvox door phone. Then the door phone will verify this certificate according to client certificate list.

  • Page 69: Motion Detection

    Only Accept Trusted certificates:  if select  Enabled, as long as the authentication success, the phone will verify the server certificate based on the client certificate list. If select Disabled, the phone will not verify the server certificate no matter whether the certificate is valid or not. 16.3.Motion Detection AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 70: Configure Motion Detection

    7-10 seconds once the movement is detected.“10” Sec interval is a complete cycle of the motion detection before it starts another cycle of the same time interval. To be more specific, the first trigger point can be calculated as the “Time interval minus three”. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 71: Security Notification Setting

    Sender's email address: enter the sender’s email address from which the email notification will be sent out. ● Receiver's Email Address: enter the receiver’s email address. ● SMTP Server Address: enter the SMTP server address of the sender. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 72: Ftp Notification Setting

    FTP User Name: enter the FTP server user name. ● FTP Password: enter the FTP server password. ● FTP Test: run the test to see if FTP notification can be sent and received by the FTP server. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 73: Sip Call Notification Setting

    SIP Call Name: to configure display name of door phone. 16.4.4.HTTP URL Notification Configuration Akuvox door phone support sending the HTTP notification to the third party when some features are triggered. HTTP notification can be set up in specific chapters, please check chapter 15.4.

  • Page 74: Security Action Configuration

    When the Motion Detection feature is working, you can make it trigger an action. To do this configuration on web Intercom > Motion interface. Parameter Set-up: Action To Execute: to choose which action to be executed after triggering. ● AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 75: Configure Input Action

    FTP, Email, HTTP, TFTP. ● HTTP URL: enter the URL if you select the HTTP to carry out the action. 16.6.Voice Encryption SRTP (Secure Real-time Transport Protocol) is a protocol defined on the basis of AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 76: User Agent

    You can customize user agent field in the SIP message. If user agent is set to a specific value, users can see the information from PCAP. If user agent is blank, by default, users can see the company name “Akuvox”, model number and firmware version from PCAP. Path: Account > Advanced > User Agent.

  • Page 77: Monitor And Image

    17.Monitor and Image 17.1.RTSP Stream Monitoring Akuvox door phone support RTSP stream that allows intercom devices such as the indoor monitor or the monitoring unit from the third party to monitor or obtain the real time audio/ video (RTSP stream) from the door phone using the correct URL.

  • Page 78: Rtsp Stream Setting

    After enabling RTSP feature, the video RTSP is enabled by default and can not be modified. ● 2nd Video Enabled: Akuvox door phones support 2 RTSP streams, you can enable the second one. ● Audio Codec: choose a suitable audio codec for RTSP audio.

  • Page 79: Nack

    While the second video stream channel is “512 kpbs” by default. 17.1.3.NACK NACK (Negative Acknowledgement) is used to ensure the smooth and continued data transmission for the video call. To enable NACK, navigate to Phone > Call Feature > Others. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 80: Mjpeg Image Capturing

    17.2.MJPEG Image Capturing Akuvox door phone allow you to capture the Mjpeg format monitoring image if needed. You can enable the Mjpeg function on Intercom > RTSP > RTSP Basic and set the image quality on the web Intercom > RTSP > MJPEG Video Parameters interface.
  • Page 81 “4CIF”. ● Video Framerate: “30fps” is the video frame rate by default. ● Video Quality: the video bitrate, from 50 to 90. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 82: Onvif

    17.3.ONVIF Real-time video from the door phone camera can be searched and obtained by the Akuvox indoor monitor or by third party devices such as NVR (Network Video Recorder) you can configure the ONVIF function on the web Intercom >...

  • Page 83: Logs

    To check the real time video using URL, you can Enter the correct URL (http:// IP_address:8080/video.cgi) on the web browser if you want to obtain the real- time video directly instead of going to the web interface. 18.Logs AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 84: Call Logs

    Time: select the specific time span of the call logs you want to search, check or export. ● Name/Number: select the “Name” and “Number” options to search call log by the name or by the SIP or IP number. Note: ● Only R20-T30 version supports Hangup feature. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 85: Door Logs

    Save Door Log Enabled: select “Enable” or “Disable” to turn on or turn off the call log function. ● Status: select “All” to check all door logs; select “Success” to check successfully opened door logs; Select “Failed” to check door logs for AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 86: Debug

    ● Date: the date for opening the door. ● Time: the time for opening the door. ● Status: the door opening result Success or Failed. Note: ● Only R20-T30 version supports Import/Export feature. 19.Debug 19.1.System Log AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 87: Pcap

    Remote System Port: enter the port of the remote server. 19.2.PCAP PCAP in Akuvox door phone is used to capture the data package going in and out of the devices for debugging and troubleshooting purposes. You can set up the PCAP on the device web Upgrade > Advanced > PCAP interface properly before using it.
  • Page 88 1M maximum in capacity. If you set it as “Disable” the PCAP will stop data packet capturing when the data packet captured reached the maximum capturing capacity of 1MB. ● New PCAP: click start to capture bigger data package. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 89: Firmware Upgrade

    20.Firmware Upgrade Firmwares of different versions for Akuvox door phone can be upgraded on the device web Upgrade > Basic interface. Parameter Set-up: Upgrade: Choose .rom firmware from your PC, then click Submit to ● update. Note: ● Do not disconnect the device from internet and power supply when the firmware upgrade is in progress, otherwise, it might cause upgrade...

  • Page 90: Backup

    PC on the device web Upgrade > Advanced > Others interface if needed. Parameter Set-up: ● Export Config File: to export current config file. ● Export/Import: to export current config file (Encrypted) or import new config file. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 91: Auto-Provisioning Via Configuration File

    DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmwares, which will then be used to update the firmware and the corresponding parameters on the door phone.

  • Page 92: Configuration Files For Auto-Provisioning

    MAC-based configuration provisioning: MAC-based configuration files are used for the auto-provisioning on a specific device as distinguished by its unique MAC number. And the configuration files named with device MAC number will be matched automatically with the device MAC number before AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 93: Autop Schedule

    first access the general configuration files before accessing the MAC-based configuration files. 22.3.AutoP Schedule Akuvox provides you with different Autop methods that enable the door phone to perform provisioning for itself at a specific time according to your schedule. Path:Upgrade > Advanced > Automatic Autop interface.

  • Page 94: Pnp Configuration

    file. If an autop schedule is set up, the door phone will perform the auto provisioning at a specific time according to Autop schedule you set up. In addition, TFTP, FTP, HTTP, and HTTPS are the protocols that can be used for upgrading the device firmware and configuration. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 95 AES Key (MAC): set up AES code for the intercom to decipher the MAC- based auto provisioning configuration file. Note: ● AES is one type of encryption, it should be configured only when the config file is encrypted with AES, otherwise leave the field blank. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 96 HTTP: http://192.168.0.19/ (use the default port 80) http://192.168.0.19:8080/ (use other ports, such as 8080) ● HTTPS: https://192.168.0.19/ (use the default port 443) Note: ● Akuvox do not provide user specified server. ● Please prepare TFTP/FTP/HTTP/HTTPS server by yourself. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 97: Integration With Third Party Device

    23.Integration with Third Party Device 23.1.Integration via Wiegand If you want to integrate Akuvox door phone with third party devices via Wiegand, you can configure the Wiegand on the web interface. Path: Intercom > Wiegand. Parameter Set-up: ● Wiegand Display Mode: select Wiegand Card code format among 8H10D;...
  • Page 98 PIN code by four continuous bits as a set. Select “8 bits per digit” if you want to output the PIN code by eight continuous bits as a set. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 99: Integration Via Http Api

    23.2.Integration via HTTP API HTTP API is designed to achieve an network-based integration between the third party device with the Akuvox intercom device. You can configure the HTTP API function on the web Intercom > HTTP API interface for the integration.
  • Page 100 Mode No authentication is required for HTTP API as None it is only used for demo testing. This mode is used by Akuvox developers only. Normal If this mode is selected, you are only required WhiteList to fill in the IP address of the third party device for the authentication.

  • Page 101: Lift Control Configuration

    None If you select “None” then the RS485 integration will be disabled. Akuvox EC32 Select” Akuvox EC32” if you want to connect the device with Akuvox EC32 lift controller. KEKING Select “KEYKING” if you want to integrate with KEYKING lift controller.

  • Page 102: Keyking Setting

    23.5.Akuvox EC32 Lift Controller You are required to configure Akuvox EC32 before you can connect the door phone to the lift controller. You can navigate to Intercom > Lift Control > Akuvox EC32 & ZKT Advance Setting.
  • Page 103 Parameter Set-up: ● Server IP: enter the IP address of the Akuvox EC32 controller server. ● Port: enter the port of Akuvox EC32 controller server. ● Timeout (Sec): enter the lift controller timeout. For example, if you set the timeout as “30 seconds” have to press the lift button corresponding to the floor you are going to within 30 seconds, otherwise, the button will be locked...

  • Page 104: Zkt Lift Controller

    URL To Close All Floors: enter the Akuvox URL used for closing all floors. 23.6.ZKT Lift Controller You are required to configure ZKteco lift controller before you can connect the door phone to the lift controller. You can navigate to Lift Control > Akuvox EC32 & ZKT Advance Setting. Parameter Set-up: ●...

  • Page 105: Password Modification

    24.1.Modifying Device Web Interface Password To change the default web password on web Security > Basic interface. Select “admin" for the administrator account and “User" for the User Account. Click the Change Password tab to change the password. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 106: Configure Web Interface Automatic Logout

    Path: Security > Basic > Session Time Out. Parameters Set-up: ● Session Time Out Value: the range from 60 to 14400 sec. If there is no operation over time, you need to log in to the website again. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 107: System Reboot&Reset

    If you want to restart the device system, you can operate it on the device Upgrade > Basic web interface as well. 25.2.Reset If you want to reset the device system to the factory setting, navigate to the web Upgrade > Basic interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 108 AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 109: Abbreviations

    HTTPS: Hypertext Transfer Protocol Secure Socket Layer IP: Internet Protocol ID: Identification IR: Infrared LCD: Liquid Crystal Display LED: Light Emitting Diode MAX: Maximum POE: Power Over Ethernet PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 110 SDMC: SIP Devices Management Center TR069: Technical Report069 TCP: Transmission Control Protocol TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol UDP: User Datagram Protocol URL: Uniform Resource Locator VLAN: Virtual Local Area Network WG: Wiegand AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 111: Faq

    Using Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec. Q3: What is the supported temperature range for akuvox doorphone? A3: ...
  • Page 112 A7: Sorry, they are not supported. They need to be implemented via hardware modifications. Q8:  How to confirm whether my device is hardware version 1 or hardware version 2? A8: 1.Label  ● Hardware version 1 ● Hardware version 2  AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 113: Contact Us

    Go to Web-Status -Firmware Version. If the hardware version is 220.x, then the device is hardware version 2. 28.Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com...
  • Page 114 AKUVOX SMART INTERCOM www.akuvox.com...

This manual is also suitable for:

R20bR26cR26pE11rE12E21a ... Show all

Table of Contents