Akuvox R20A Admin Manual
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Akuvox R20A Admin Manual

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Summary of Contents for Akuvox R20A

  • Page 1 R20A Door Phone Admin Guide...
  • Page 2 About This Manual Thank you for choosing Akuvox’s R20A door phone. This manual is intended for end users, who need to properly configure the door phone. This manual is applicable to 20.0.1.2xx version, and it provides an overview of the most essential functions and features of the product.

  • Page 3: Table Of Contents

    Content 1. Product Overview....................................... 1 1.1. Product Description....................................1 1.2. Connector Introduction....................................2 1.3. LED Status Information....................................3 2. Daily Use..........................................4 2.1. Making a Call.......................................4 2.2. Receiving a Call......................................4 2.3. Unlock...........................................5 2.3.1. Unlock by RF Card................................... 5 2.3.2. Unlock by DTMF Codes.................................. 5 3.
  • Page 4 3.3. Phone Configuration....................................7 3.3.1. Language......................................7 3.3.2. Network Setting....................................8 3.3.3. Sound......................................... 9 3.4. Intercom Call......................................10 3.4.1. Direct IP Call....................................10 3.4.2. SIP Call......................................10 3.4.3. .Auto Answer....................................13 3.4.4. Web Call......................................14 3.4.5. No Answer Call....................................14 3.5. Security........................................15 3.5.1.
  • Page 5 3.6.3. Unlock via RF Card(Optional)..............................18 3.6.4. Unlock via HTTP command................................19 3.6.5. Unlock via Exit Button..................................20 3.7. Reboot........................................20 3.8. Reset.......................................... 21 4. Advanced Features......................................22 4.1. Phone Configuration....................................22 4.1.1. LED........................................22 4.1.2. IR LED......................................23 4.2. Intercom........................................24 4.2.1. Call Time Related................................... 24 4.2.2.
  • Page 6 4.2.8. User Agent.......................................28 4.3. Access Control......................................29 4.3.1. Web Relay....................................... 29 4.4. Security........................................30 4.4.1. Anti-alarm......................................30 4.4.2. Motion.......................................30 4.4.3. Action........................................31 4.5. Upgrade........................................34 4.5.1. Web Upgrade....................................34 4.5.2. Backup config file................................... 34 4.6. Log..........................................35 4.6.1. Call Log......................................35 4.6.2. Door Log......................................35 4.6.3.

  • Page 7: Product Overview

    1.1. Product Description Akuvox R20A is a SIP-compliant, hands-free one button video outdoor phone. It can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with visitors via audio and video calls, and unlock the door if they need.

  • Page 8: Connector Introduction

    R20A Admin Guide 1.2. Connector Introduction Ethernet(POE): Ethernet (POE) connector which can provide both power and network connection. 12V/GND: External power supply terminal if POE connector is not available. Figure 1.2-1 Connector Interface RS485-A/B: RS485 terminal. DOORA/B: Trigger signal input terminal.

  • Page 9: Led Status Information

    R20A Admin Guide 1.3. LED Status Information LED Status Description Blue Always on Normal status Flashing Calling Flashing Network is unavailable Green Always on Talking on a call Flashing Receiving a call Pink Flashing Upgrading...

  • Page 10: Daily Use

    LED turns green, it means the call has been answered. 2.2. Receiving a Call Users can use IP phone or indoor monitor to call R20A and R20A will answer it automatically by default. If auto answer is disabled, pressing call button to answer the incoming call.

  • Page 11: Unlock

    2.3. Unlock 2.3.1. Unlock by RF Card Place the predefined user cards in RFID card reader to unlock. Under normal conditions, R20A will announce “The door is now opened”. Both 13.56MHz and 125KHz RFID cards are supported on R20A. 2.3.2. Unlock by DTMF Codes Users can press the predefined DTMF code from an answer unit to remotely unlock the door during the call.

  • Page 12: Basic Features

    3.1. Access the website setting 3.1.1. IP Announcement While R20A starts up normally, hold the call button for several seconds after the Status LED turns blue, voice system will enter IP announcement mode. In IP announcement mode, the IP address will be announced periodically and “IP 0.0.0.0”...

  • Page 13: Password Modification

    R20A Admin Guide User Name: admin Password: admin Note: The recommended browser is Google Chrome. 3.2. Password Modification 3.2.1. Modify the web password Go to Security - Basic to modify password for webpage. To modify password for “admin” or “user” account.

  • Page 14: Network Setting

    3.3.2. Network Setting Go to Network - Basic, dynamically or statically to obtain address. 3.3.2.1. DHCP R20A uses DHCP by default, it will get IP address, Subnet Mask, Figure 3.3.2.1 DHCP mode Default Gateway and DNS server address from DHCP server automatically.

  • Page 15: Sound

    R20A Admin Guide 3.3.3. Sound Go to Phone - Voice to configure volume and upload tone file. Mic Volume: To configure microphone volume. Speaker Volume: To configure speaker volume. Open Door Warning: Disable it, and users will not hear the prompt voice when the door is opened.

  • Page 16: Intercom Call

    R20A Admin Guide 3.4. Intercom Call 3.4.1. Direct IP Call Figure 3.4.1-1 Direct IP call Go to Phone - Call Feature to enable the direct IP call for door phones first. Then, go to Intercom - Basic to configure the IP address of the destination(E.g.
  • Page 17 3.4.2.1. SIP Account Status: To display register result. Account: To switch the account to be configured. R20A supports 2 SIP accounts. Account Active: To enable the account, it is disabled by default. Display Label: To configure label displayed on the phone’s LCD Figure 3.4.2.1 SIP account...
  • Page 18 R20A Admin Guide 3.4.2.2. SIP Server 1&2 Server IP 1: To enter SIP server’s IP address or URL. Server IP 2: To display and configure secondary SIP server settings. This is for redundancy, if registering to primary SIP server Figure 3.4.2.2 SIP server 1&2 fails, the phone will go to secondary SIP server for registering.

  • Page 19: Auto Answer

    R20A Admin Guide  UDP: UDP is an unreliable but very efficient transport layer protocol.  TCP: Reliable but less-efficient transport layer protocol. Figure 3.4.2.4 Transport type  TLS: Secured and reliable transport layer protocol.  DNS-SRV: DNS record for specifying the location of services.

  • Page 20: Web Call

    3.4.5. No Answer Call Go to Intercom - Basic to configure. No Answer Call: If enabled, R20A will call to No Answer Call1 and No Answer Call2 in sequence automatically when push button call Figure 3.4.5- No Answer Call...

  • Page 21: Security

    In addition, user also can check the real-time picture via URL: http://IP_address:8080/picture.jpg. 3.5.2. RTSP Figure 3.5.1 Live view R20A supports RTSP stream, go to Intercom - RTSP to enable or disable RTSP server. The URL for RTSP stream is: rtsp://IP_address/live/ch00_0. Figure 3.5.2 RTSP...

  • Page 22: Onvif

    R20A Admin Guide 3.5.3. Onvif R20A supports ONVIF protocol, which means R20A’s camera can be searched by other devices, like NVR, which supports ONVIF protocol as well. Figure 3.5.3 ONVIF Go to Intercom - ONVIF to configure ONVIF Mode and its username and password.

  • Page 23: Unlock Via Dtmf Code

    Admin Guide for normally open contact while NC stands for normally closed contact. Relay ID: R20A supports two relays, user can configure them respectively. Relay Type: Default state means NC and COM are normally closed, while Invert state means NC and COM are normally opened.

  • Page 24: Unlock Via Rf Card(Optional)

    Figure 3.6.3-1 Import/Export Card Data system. Import/Export Card Data R20A supports import or export the card data file, which is convenient for administrator to deal with a large number of cards. The maximum card data file is 200K which is around 500 cards.

  • Page 25: Unlock Via Http Command

    R20A Admin Guide  Switch card status to “Card Issuing” and click “Apply;”  Place card on the card reader area and click “Obtain;”  Name card, choose which door users want to open and the valid day and time;...

  • Page 26: Unlock Via Exit Button

    3.6.5. Unlock via Exit Button Go to Intercom - Input to configure input settings. R20A supports two input triggers “Input A/B(DOOR A/B).” Input Service: To enable or disable input trigger service. Trigger Option: To choose open circuit trigger or closed circuit trigger.

  • Page 27: Reset

    R20A Admin Guide 3.8. Reset Go to Upgrade - Basic, user can reset the phone to factory Figure 3.8 Reset in website settings.

  • Page 28: Advanced Features

    R20A Admin Guide 4. Advanced Features 4.1. Phone Configuration 4.1.1. LED Go to Intercom - LED Setting to configure the LED status. To setup the LED lighting mode. State: There is five states: Normal, Offline, Calling, Talking and Receiving. Color Off: The default status is OFF.

  • Page 29: Ir Led

    4.1.2. IR LED Go to Intercom - Advanced to configure. Photoresistor: The setting is for night vision, when the surrounding of R20A is very dark, infrared LED will turn on and R20A will turn to night mode. Figure 4.1.2 IR LED Photoresistor value relates to light intensity and larger value means that light intensity is smaller.

  • Page 30: Intercom

    R20A Admin Guide 4.2. Intercom 4.2.1. Call Time Related Go to Intercom - Basic to configure. Max Call Time: To configure the max call time. Dial In Time: To configure the max incoming dial time, available Figure 4.2.1 Call time related when auto answer is disabled.

  • Page 31: Codec

    Min Local SIP Port: To configure maximum local SIP port for designated SIP account. Caller ID Header: To choose Caller ID Header format. Anonymous Call: If enabled, R20A will block its information when Figure 4.2.3 SIP call related calling out.
  • Page 32 R20A Admin Guide Audio Codec: R20A supports four audio codecs: PCMA, PCMU, G729, G722. Different audio codecs require different bandwidth, users can enable/disable them according to different network environment. Note: Bandwidth consumption and sample rates are as below: Codec Bandwidth...

  • Page 33: Session Timer

    R20A Admin Guide Multicast codec ： Go to Phone - Call Feature to configure multicast related codec. 4.2.5. Session Timer Go to Account - Advanced to configure. If enabled, the on going call will be disconnected automatically once Figure 4.2.5 Session timer the session expired unless it’s been refreshed by UAC or UAS.

  • Page 34: User Agent

    SIP message. if user agent is set to specific value, users can see the information from PCAP. If user agent is blank, by Figure 4.2.8 User Agent default, users can see the company name “Akuvox”, model number and firmware version from PCAP.

  • Page 35: Access Control

    R20A Admin Guide 4.3. Access Control 4.3.1. Web Relay R20A supports extra web relay. Figure 4.3.1-1 Web relay Go to Phone - WebRelay to configure. Type: Connect web relay and choose the type. IP Address: Enter web relay IP address.

  • Page 36: Security

    Go to Intercom - Advanced to configure. Tamper Alarm: R20A integrates internal gravity sensor for the own Figure 4.4.1 Anti-alarm security, and after enabling tamper alarm, if the gravity of R20A changes dramatically, the phone will alarm. Gravity sensor threshold stands for sensitivity of sensor.

  • Page 37: Action

    Motion Detect Time Setting: To make Motion Detect Time for a whole week. 4.4.3. Action R20A supports to send notifications, snapshots via email and ftp transfer method, or calls via sip call method, when trigger specific actions. 4.4.3.1. Action Parameters Go to Intercom - Action to set action receiver.
  • Page 38 FTP Password: To configure password of FTP server. FTP Test: To test whether FTP notification is available. SIP Notification SIP Call Number: To configure sip call number. SIP Call Name: To configure display name of R20A. Three specific actions which will be triggered on R20A:...
  • Page 39 R20A Admin Guide 4.4.3.2. Pushbutton Action Go to Intercom - Basic to configure. Action to execute: To choose suitable way to receive message or Figure 4.4.3.2 Pushbutton Action snapshot when dialing out. HTTP URL: If you choose HTTP mode, enter the URL format: http://http server IP address/any information.

  • Page 40: Upgrade

    R20A Admin Guide Http URL: To configure URL, if HTTP action is chosen. Action Delay: To configure after how long to execute to send out notifications and trigger relay. Open relay: To configure which relay to trigger. Figure 4.4.3.4 Input interface triggered action 4.5.

  • Page 41: Log

    R20A Admin Guide 4.6. Log 4.6.1. Call Log Go to Phone - Call Log, users can see a list of call which have Figure 4.6.1 Call log dialed, received or missed. And users can delete calls from list. 4.6.2. Door Log Go to Phone - Door Log, users can see a list of door log which records card information and date.

  • Page 42: System Log

    R20A Admin Guide 4.6.3. System Log Go to Upgrade - Advanced to configure system log level and Figure 4.6.3 System log export system log file. System log level: From level 0 to 7.The higher level means the more specific system log is saved to a temporary file. It’s level 3 by default.
  • Page 43 R20A Admin Guide Abbreviations DNS-SRV: Service record in the Domain Name System ACS: Auto Configuration Server Auto: Automatically FTP: File Transfer Protocol AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground ACD: Automatic Call Distribution HTTP: Hypertext Transfer Protocol Autop: Automatical Provisioning...
  • Page 44 R20A Admin Guide PCAP: Packet Capture SIP: Session Initiation Protocol PNP: Plug and Play SNMP: Simple Network Management Protocol RFID: Radio Frequency Identification STUN: Session Traversal Utilities for NAT RTP: Real-time Transport Protocol SNMP: Simple Mail Transfer Protocol RTSP: Real Time Streaming Protocol...
  • Page 45 Contact us For more information about the product, please visit us at www.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: techsupport@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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