Akuvox R20A Admin Manual
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Version: 1.0 | Date: Jan.2021
Version: 1.0 | Date: Jan.2021

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Summary of Contents for Akuvox R20A

  • Page 1 Version: 1.0 | Date: Jan.2021 Version: 1.0 | Date: Jan.2021...
  • Page 2 This manual applies to 220.30.2.104, 110.30.1.216 , 226.30.2.10 , 221.30.1.106 version, and it provides all the configurations for the functions and features of Akuvox door phone. Please visit Akuvox forum or consult technical support for any new information or latest firmwares.
  • Page 3 Introduction of Icons and Symbols Warning:  Always abide by this information in order to prevent the persons from injury. Caution:  Always abide by this information in order to prevent the damages to the device. Note:  Informative information and advice from the efficient use of the device.
  • Page 4 Related Documentation You are advised to refer to the related documents for more technical information via the link below: http://wiki.akuvox.com...
  • Page 5: Table Of Contents

    Table of Contents 1. Product Overview....................7 2. Change Log......................7 3. Model Specification....................9 4. Introduction to Configuration Menu..............10 5. Access the Device....................12 5.1. Obtain Device IP Address.................12 5.2. Access the Device Setting on the Web Interface......... 13 6. Language and Time Setting................14 6.1.
  • Page 6 10.3.6. Multicast..................36 10.3.7. Configure Maximum Call Duration..........38 10.3.8. Maximum Dial Duration..............38 10.4. Audio& Video Codec Configuration for SIP Calls.......39 10.5. Configure DTMF Data Transmission............41 11. Access White List Configuration..............43 11.1. Managing Contact Group...............43 11.2. Managing Contacts................44 12. Relay Setting.......................45 12.1.
  • Page 7 17. Logs........................70 17.1. Call Logs....................70 17.2. Door Logs....................71 18. Debug........................73 18.1. Event Log....................73 18.2. System Log....................74 18.3. PCAP......................75 19. Firmware Upgrade....................76 20. Backup......................... 77 21. Auto-provisioning via Configuration File............78 21.1. Provisioning Principle................78 21.2.
  • Page 8: Product Overview

    Akuvox R20A/R20B/R26C/R26P/E11R/E21A/E21V is a SIP-compliant, hands-free and video(optional) door phone. It can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with visitors via audio and video calls, and unlock the door if they need. The door phone enables you to easily monitor an entrance door or gate and gives you the peace of mind knowing that your facility is more secure.
  • Page 9 Single Tenant Door Phone The change log will be updated here along with the changes in the new software version. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 10: Model Specification

    128MB 128MB 128MB Card √ √ √ √ Reader IP65 IP65 IP65 IP65 IP65 IP65 Rating IK10 Rating Wall √ √ √ √ √ √ √ Mountin Flush √ √ √ √ √ √ √ Mountin AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 11: Introduction To Configuration Menu

     Security: this section is for Password modification. Mode selection :  1. Discovery mode: It is a plug and play configuration mode. Akuvox devices will configure themselves automatically when users power on the devices and connect them to network. It is super time-saving mode...
  • Page 12 3. Akuvox PC Manager: Distribute all configuration items in batch on a LAN. 4. IP scanner: it is used to search Akuvox device IP addresses on a LAN. 5. FacePro: Manage face data in batch for the door phone on a LAN.
  • Page 13: Access The Device

    Single Tenant Door Phone 5.Access the Device R20A/R20B/R26C/R26P/E11R/E21V/E21A series system setting can be accessed on the device web interface. 5.1. Obtain Device IP Address Check the Device IP address by holding the push button for 5s. Or searching the device IP by the IP scanner in the same LAN network. Just click Scan tab in IP scanner to check the device IP.
  • Page 14: Access The Device Setting On The Web Interface

    “admin” and please be case-sensitive to the user names and passwords entered.  You can also obtain the device IP address using the Akuvox IP scanner to log in the device web interface. Please refer to the URL below for the IP scanner application: http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[]...
  • Page 15: Language And Time Setting

    And when your time zone is selected, the device will automatically notify the NPT server of its time zone in order that the NTP server can synchronize the time zone set-up to your device. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 16  Primary/Secondary Server: the time zone server,normally it will automatically obtain the time when connecting to the network. The secondary server will take effect when the primary server is invalid.  Update Interval: to configure interval between two consecutive NTP requests. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 17: Led Setting

    “0” minimum to “1000” maximum respectively.  Start Time: set the start time for the infrared LED to be turned on.  End Time: set the end time for the infrared LED to be turned off. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 18: Led Display Status

    Always on Normal status Flashing Calling Flashing Network is unavailable Green Always Talking on a call Flashing Receiving a call Pink Flashing Upgrading Parameters Set-up:  State: there is five states: Normal, Offline, Calling, Talking and AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 19: Set Up Led Display From Http Url

     The LED of upgrading mode can not be adjusted. 7.1.3.Set up LED Display from HTTP URL Akuvox door phones support to use HTTP URL to remote control the LED display status. You can enter the HTTP URL in the browser to manage the LED color and frequency.
  • Page 20 8-0 (Sart time- End time) it means LED light will stay on during the time span from 8:00 am to 12:00 pm during one day (24 hours). AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 21: Led Settings On Keypad

    Start Time (H): Enter the time span for the LED lighting to be valid. Eg. If  the time span is from 18-22 it means LED light will stay on during the time span from 6:00 pm to 22:00 pm during a day. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 22: Volume And Tone Configuration

    Single Tenant Door Phone 8.Volume and Tone Configuration Volume and tone configuration in Akuvox door phone refers to the microphone volume, speaker volume, temper alarm volume, ringback tone and open door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience.
  • Page 23: Open Door Tone Configuration

    Open Door Failed tone. 8.1.3.Upload Tone Files 8.1.3.1. Upload Ringback Tone You can customize the ringback tone if you need. Please follow the prompt about the file size and format. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 24: Network Setting

    DTMF. Inside tone is used to open door via triggered input interface. Please follow the prompt about the file size and format. 9.Network Setting 9.1. Network Status To check the network status on the web Status > Network Information interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 25: Device Network Configuration

    You can check for the door phone’s network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP connection for the device on the device web Network > Basic interface. Parameter Set-up: AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 26: Device Deployment In Network

    So you can do it on web Network > Advanced > Connect Setting interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 27: Device Local Rtp Configuration

    9.4. Device Local RTP configuration For the device network data transmission purpose, device needs to be set up with a range of RTP port (Real-time Transport Protocol) for establishing an exclusive range of data transmission in the network. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 28: Nat Setting

     UDP Alive Msg Interval: set the message sending time interval from 5-60 seconds, the default is 30 seconds.  RPort: enable the Rport when the SIP server is in WAN (Wide Area Network). AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 29: Intercom Call Configuration

    Single Tenant Door Phone 10. Intercom Call Configuration AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 30: Ip Call & Ip Call Configuration

    You can make SIP call ( Session Initiation Protocol ) in the same way as you do for making the IP calls on the device. However, SIP call parameters related to its account, server, and transport type need to be configured first before you can make calls on the device. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 31: Sip Account Registration

    Single Tenant Door Phone 10.2.1. SIP Account Registration Akuvox door phones support two SIP accounts that can all be registered according to your applications. You can for example, switch between them if any one of the account failed and become invalid. The SIP account can be configured on the device and on the device interface.
  • Page 32: Sip Server Configuration

     Port: set up SIP server port for data transmission.  Registration Period: set up SIP account registration time pan. SIP re-registration will start automatically if the account registration fails during the registration time span. The default registration period is “1800”, ranging from 30-65535s. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 33: Configure Outbound Proxy Server

    TCP(Transmission Control Protocol),TLS (Transport Layer Security) and DNS-SRV. In the meantime, you can also identify the server from which the data come from. To do this configuration on web Account > Basic > Transport Type interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 34: Configure Calling Feature

    Phone > Call Feature interface to block SIP calls you do not intend to answer. In the meantime, you can also define the code to be sent to the SIP server when you want to reject the call. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 35: Push Button Call

    Push buttons which are used to initiate calls. Each push button can be bound to 6 sip numbers or IP addresses maximum, that means users can make 6 numbers at the one time by pressing push button. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 36: Robin Call

    2/3/4/5 push buttons, R20A/R26C/R26P/E11R/E21A/E21V has only one push button. 10.3.3. Robin Call Robin call is used to initiate multiple numbers which set up in Push Button one by one. If the previous callee do not answer within the robin call timeout, the call will be transferred to next one.
  • Page 37: Auto Answer

     Auto Answer Mode: Set up the video or audio mode you preferred for answering the call automatically. 10.3.6. Multicast Multicast uses one-to-many mode to communicate in a range. Door phone can be a listener and receive the audio from the listened part. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 38 IP address need to be same as the listened part and the multicast port can not be same for each IP address. Multicast IP address is from 224.0.0.0 to 239.255.255.255.  Label: Enter the label for each listening address. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 39: Configure Maximum Call Duration

    In contrary, Maximum dial out time refers to the maximum time duration before the door phone hang up itself automatically when the call from the door phone is not answered by the intercom device being called. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 40: Audio& Video Codec Configuration For Sip Calls

    Calls 10.4.1.1. Audio Codec Configuration Akuvox door phone supports four types of Codec (PCMU, PCMA, G729, G722) for encoding and decoding the the audio data during the call session. Each type of Codec varies in terms of the sound quality. You can select the specific AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 41 8 kbit/s 8kHZ G722 64 kbit/s 16kHZ 10.4.1.2. Video Codec Configuration Akuvox door phone support H264 codec that provides a better video quality at much lower bit rate with different video quality and payload. To set up AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 42: Configure Dtmf Data Transmission

    DTMF on web Account > Advanced > DTMF in order to establish a DTMF-based data transmission between the door phone and other intercom device for the third party integration. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 43 You are required to set it up only when the third party device to be matched with adopts “Info” mode  DTMF Payload: set the payload according the the specific data transmission payload agreed on between the sender and receiver during the data transmission. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 44: Access White List Configuration

    Single Tenant Door Phone 11. Access White List Configuration Akuvox door phone supports to store up to 500 contacts that can give an access permission to the indoor monitor or another devices. Access White list includes group setting and contact setting and management. To setup it on web Access Whitelist >...
  • Page 45: Managing Contacts

     Account: select which SIP account will used to to call out. If using IP direct call, it is not available.  Priority of Call: up to 3 numbers in one group and setup the call sequence for these numbers. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 46: Relay Setting

     Multiple DTMF: set the DTMF code according to the DMTP Option setting. For example, you are required to set the 3-digits DTMF code if DTMF Mode is set as 3-digits.  Relay Status: relay status is low by default which means normally AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 47: Select Chime Bell Relay

     Apply Setting to: there are three options can be chosen “None” “Relay A” “Relay B”. which one is chosen, it will be triggered after press call button. 12.3.Web Relay Setting In additional to the relay that is connected to the door phone, you can also AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 48 HTTP and you can define the passwords using “http get” in Action.  Web Relay Action: enter the specific web relay action command provided by the web manufacturer for different actions by the web relay. Without AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 49 And please refer to the example below: http://admin:admin@192.168.1.2/state.xml?relayState=2. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 50: Door Access Schedule Management

    To do this configuration on web Intercom > Schedules interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 51  Day of Week: select the corresponding day of the week. This field will only be displayed when the Week and Normal types are selected.  Date Range: set the corresponding date. This field will only be displayed when the Normal type is selected. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 52: Door Unlock Configuration

    Single Tenant Door Phone 14. Door Unlock Configuration Akuvox door phone offer you many types of door access. You can configure them on the device and web interface. More over, you can import or exporting the configured files to maximize your RF card configuration efficiency.
  • Page 53: Configure Access Card For Door Unlock

     Card Status: select “Car Issuing” in the field before adding the RFID card and change the status back to “Normal” after the card is added.  IC key DoorNum: select the relay switch available for the RIFD card door access. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 54: Import And Export Card Data Of Access Control

    Akuvox door phones support card data of access control to shared among Akuvox door phones through import and export while you can also export the card data out of the door phone and then import to a third party device on web Intercom >...
  • Page 55: Configure Open Relay Via Http For Door Unlock

     Password: enter the password for the HTTP command. For example : “12345”. Please refer to the following example: http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=admin&Passw ord=12345&DoorNum=1 Note:  DoorNum in the HTTP command above refers to the relay number #1 to be triggered for the door access. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 56: Configure Exit Button For Door Unlock

    5 seconds., then the corresponding actions will be carried out 5 seconds after your press the button.  Open Relay: set up relays to be triggered by the input.  Door Status: display the status of input signal. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 57: Security

    When the picture changes, if someone walks by, the lens is moved, the number obtained by the calculation and comparison result will exceed the threshold and indicate that the system can the corresponding processing is made automatically. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 58: Configure Motion Detection

    Sec interval is a complete cycle of the motion detection before it starts another cycle of the same time interval. To be more specific, the first trigger point can be calculated as the “ Time interval minus three” AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 59: Security Notification Setting

     SMTP Server Address:enter the SMTP server address of the sender.  SMTP User Name: enter the SMTP user name, which is usually the same with sender’s email address.  SMTP Password:configure the password of SMTP service, which is same with sender’s email address. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 60: Ftp Notification Setting

    In addtion to FTP and Email notification, the door phone can also make a SIP call when some feature action is triggered. To configure a SIP call notification on web Intercom > Action > SIP Call Notification interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 61: Http Url Notification Configuration

     SIP Call Name: To configure display name of door phone. 15.3.4. HTTP URL Notification Configuration Akuvox door phones support to sending the HTTP notification to the third party when some features are triggered. HTTP notification can be set up specific chapters, please check chapter 15.4.
  • Page 62: Security Action Configuration

    Email, FTP notification or a SIP call. To do this configuration on web Intercom > Basic interface. Parameter Set-up:  Action to execute: To choose which action to be executed after triggering. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 63: Configure Motion Action

    SRTP(Secure Real-time Transport Protocol) is a protocol defined on the basis of Real-time Transport Protocol. The data of the transmission protocol provides encryption, message authentication, integrity assurance and replay protection. To configure this feature on web Account > Advanced > AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 64: User Agent

    PCAP. If user agent is blank, by default, users can see the company name “Akuvox”, model number and firmware version from PCAP. Parameter Set-up:  User Agent: support to enter another specific value, Akuvox is by default. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 65: Monitor And Image

    16. Monitor and Image 16.1.RTSP Stream Monitoring Akuvox door phones support RTSP stream that allows intercom devices such as indoor monitor or the monitoring unit from the third party to monitor or obtaining the the real time audio/ video (RTSP stream) from the door phone using the correct URL.
  • Page 66: Rtsp Stream Setting

    After enabling RTSP feature, the video RTSP is enabled by default and can not be modified.  RTSP Video2 Enabled:Akuvox door phones support 2 RTSP streams, you can enable the second one.  RTSP Audio Codec:choose a suitable audio codec for RTSP audio.
  • Page 67 “25fps” is the video frame rate by default for the second video stream channel.  Video2 Bitrate: select video bit-rate among the six options for the second video stream channel. While the second video stream channel is “512 kpbs” by default. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 68: Mjpeg Image Capturing

    Single Tenant Door Phone 16.2.MJPEG Image Capturing Akuvox door phones allow you to capture the Mjpeg format monitoring image if needed. You can enable the Mjpeg function on Intercom > RTSP > RTSP Basic and set the image quality on the web Intercom > RTSP > MJPEG Video Parameters interface.
  • Page 69: Onvif

    16.3.ONVIF Real-time video from the door phone camera can be searched and obtained by the Akuvox indoor monitor or by the third party devices such as NVR (Network Video Recorder) you can configure the ONVIF function on the web Intercom > ONVIF interface so that other device will be able to see the video from the door phone.
  • Page 70: Live Stream

    To check the real time video using URL, you can Enter the correct URL (http://IP_address:8080/video.cgi) on the web browser if you want to obtain the real-time video directly instead of going to the web interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 71: Logs

     Index: the order of the call logs.  Date: the date for the call log.  Time:the time for the call log.  Name/Number: the name and number for the contact. Note:  Only R20 V2 version supports Hangup feature. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 72: Door Logs

    If it is an unknown key or card, it will display Unknown.  Code:If opening the door via PIN code, the corresponding PIN code will be displayed. If opening the door via RF cards, the corresponding card AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 73 HTTP command, Http will be displayed.  Date:The date for opening the door.  Time:the time for opening the door.  Status:the door opening result Success or Failed. Note:  Only R20 V2 version supports Import/Export feature. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 74: Debug

     Remote System Server: enter the remote server address to receive the the device log. And the remote server address will be provided by Akuvox technical support.  Remote System Port: the port of remote server.
  • Page 75: System Log

    Parameter Set-up:  LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is “3”. the higher the level is, the more complete the log is.
  • Page 76: Pcap

    18.3.PCAP PCAP in Akuvox door phone is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose. You can set up the PCAP on the device web Upgrade > Advanced > PCAP interface properly before using it.
  • Page 77: Firmware Upgrade

    Single Tenant Door Phone 19. Firmware Upgrade Firmwares of different versions for Akuvox door phone can be upgraded on the device web Upgrade > Basic interface. Parameter Set-up:  Upgrade: Choose .rom firmware from your PC, then click Submit to update.
  • Page 78: Backup

    PC on the device web Upgrade > Advanced > Others interface if needed. Parameter Set-up:  Export Config File: to export current config file.  Export/Import: to export current config file (Encrypted) or import new config file. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 79: Auto-Provisioning Via Configuration File

    Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmwares, which will then be used to to update the firmware and the corresponding parameters on the door phone.
  • Page 80: Configuration Files For Auto-Provisioning

    MAC number will be matched automatically with the device MAC number before being downloaded for the provisioning on the specific device. To get the Autop configuration file template on Upgrade > Advanced > Automatic Autop interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 81: Autop Schedule

    MAC-based configuration files. 21.3.AutoP Schedule Akuvox provides you with different Autop methods that enable the door phone to perform provisioning for itself in a specific time according to your schedule.
  • Page 82: Pnp Configuration

     User Name: set up a user name if the server needs an user name to be accessed to otherwise leave it blank.  Password: set up a password if the server needs a password to be accessed to otherwise leave it blank. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 83  HTTP: http://192.168.0.19/ (use the default port 80)  http://192.168.0.19:8080/ (use other ports, such as 8080)  HTTPS: https://192.168.0.19/ (use the default port 443) Tip:  Akuvox do not provide user specified server.  Please prepare TFTP/FTP/HTTP/HTTPS server by yourself. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 84: Integration With Third Party Device

    Single Tenant Door Phone 22. Integration with Third Party Device 22.1.Integration via Wiegand If you want to integrate Akuvox door phone with the third party devices via Wiegand, you can configure the Wiegand on the web interface. Parameter set-up:  Wiegand Type: set the wiegand data transmission format among three options: Wiegand 26, Wiegand 34, Wiegand 58.
  • Page 85: Integration Via Http Api

    22.2.Integration via HTTP API HTTP API is designed to achieve an network-based integration between the third party device with the Akuvox intercom device. You can configure the HTTP API function on the web Intercom > HTTP API interface for the integration.
  • Page 86 Mode No authentication is required for HTTP API as None it is only used for demo testing. This mode is used by Akuvox developer only. Normal If this mode is selected, you are only required WhiteList to fill in the IP address of the third party device for the authentication.
  • Page 87 Single Tenant Door Phone Password encryption method, only supports Digest MD5. MD5( Message-Digest Algorithm) In Authorization field of Http request header: WWW-Authenticate:Digest realm="HTTPAPI",qop="auth,auth-int",nonce=" xx", opaque="xx". This mode is used by Akuvox developer only. Token AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 88: Password Modification

    Session Time Out Value time is reached, the website will automatically log out. Parameters Set-up:  Session Time Out Value: The range from 60 to 14400 sec. If there is no operation over the time, you need to log in the website again. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 89: System Reboot&Reset

    If you want to restart the device system, you can operate it on the device Upgrade > Basic web interface as well. 24.2.Reset If you want to reset the device system to the factory setting, you can it on the web Upgrade > Basic interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 90: Abbreviations

    FTP: File Transfer Protocol GND: Ground HTTP: Hypertext Transfer Protocol HTTPS: Hypertext Transfer Protocol Secure Socket Layer IP: Internet Protocol ID: Identification IR: Infrared LCD: Liquid Crystal Display LED: Light Emitting Diode MAX: Maximum POE: Power Over Ethernet AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 91 SDMC: SIP Devices Management Center TR069: Technical Report069 TCP: Transmission Control Protocol TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol UDP: User Datagram Protocol URL: Uniform Resource Locator VLAN: Virtual Local Area Network WG: Wiegand AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 92: Faq

    “3888” and “OK” to enter the system setting screen. Go to info screen to check the IP address. ✔Common method: Using Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec.
  • Page 93 A6: Sorry, they are not supported. They need to be implemented via hardware modifications. Q7: How to confirm whether my device is hardware version 1 or hardware version 2? A7: 1.Label  Hardware version 1  Hardware version 2 AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 94 220.X.X.X is hardware version 2.  Hardware version The firmware is different between hardware version1 and hardware version 2. Go to Web-Status -Firmware Version. If the hardware version is 220.x, then the device is hardware version 2. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 95: Contact Us

    Single Tenant Door Phone 27. Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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