Akuvox R20A Series Admin Manual
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Akuvox R20A Series Admin Manual

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Version: 1.0 | Date: Jan.2021
Version: 1.0 | Date: June.2021

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Summary of Contents for Akuvox R20A Series

  • Page 1 Version: 1.0 | Date: Jan.2021 Version: 1.0 | Date: June.2021...
  • Page 2 This manual applies to 220.30.2.104， 110.30.1.216， 226.30.2.10， 221.30.1.106, 12.30.1.103 version, and it provides all the configurations for the functions and features of Akuvox door phone. Please visit Akuvox forum or consult technical support for any new...
  • Page 3 Introduction of Icons and Symbols Warning:  Always abide by this information in order to prevent the persons from injury. Caution:  Always abide by this information in order to prevent the damages to the device. Note:  Informative information and advice from the efficient use of the device.
  • Page 4 Related Documentation You are advised to refer to the related documents for more technical information via the link below: http://wiki.akuvox.com...

  • Page 5: Table Of Contents

    Table of Contents 1. Product Overview....................1 2. Change Log......................2 3. Model Specification....................3 4. Introduction to Configuration Menu..............5 5. Access the Device....................7 5.1. Obtain Device IP Address................7 5.2. Access the Device Setting on the Web Interface........8 6. Language and Time Setting.................. 9 6.1.
  • Page 6 10.7.5. Auto Answer................. 32 10.7.6. Multicast..................33 10.7.7. Configure Maximum Call Duration..........34 10.7.8. Maximum Dial Duration..............34 11. Audio& Video Codec Configuration for SIP Calls......... 36 11.1. Audio Codec Configuration..............36 11.2. Video Codec Configuration..............37 11.3. Configure DTMF Data Transmission............38 12. Access White List Configuration..............39 12.1.
  • Page 7 17.2. MJPEG Image Capturing................66 17.3. ONVIF......................68 17.4. Live Stream....................69 18. Logs........................70 18.1. Call Logs....................70 18.2. Door Logs....................71 19. Debug........................73 19.1. Event Log....................73 19.2. System Log....................74 19.3. PCAP......................75 20. Firmware Upgrade....................77 21. Backup......................... 78 22.

  • Page 8: Product Overview

    Akuvox R20A/R20B/R26C/R26P/E11R/E21A/E21V/E12W is a SIP-compliant, hands-free and video(optional) door phone. It can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with visitors via audio and video calls, and unlock the door if they need. The door phone enables you to easily monitor an entrance door or gate and gives you the peace of mind knowing that your facility is more secure.

  • Page 9: Change Log

    Single Tenant Door Phone 2.Change Log The change log will be updated here along with the changes in the new software version. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 10: Model Specification

    128MB 128M 128MB 16MB 16MB 128MB 128MB 128MB 16MB Card √ √ √ √ √ Reader IP65 IP65 IP65 IP65 IP65 IP65 IP65 Rating IK10 Rating Wall √ √ √ √ √ √ √ √ Mountin AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 11 Single Tenant Door Phone Flush √ √ √ √ √ √ √ √ Mountin AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 12: Introduction To Configuration Menu

     Security: this section is for Password modification. Mode selection :  1. Discovery mode: It is a plug and play configuration mode. Akuvox devices will configure themselves automatically when users power on the devices and connect them to network. It is super time-saving mode AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 13 3. Akuvox PC Manager: Distribute all configuration items in batch on a LAN. 4. IP scanner: it is used to search Akuvox device IP addresses on a LAN. 5. FacePro: Manage face data in batch for the door phone on a LAN.

  • Page 14: Access The Device

    IP by the IP scanner in the same LAN network. Just click Scan tab in IP scanner to check the device IP. Note:  For R20B, just holding the first push button for 5s to get the IP address. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 15: Access The Device Setting On The Web Interface

    “admin” and please be case-sensitive to the user names and passwords entered.  You can also obtain the device IP address using the Akuvox IP scanner to log in the device web interface. Please refer to the URL below for the IP scanner application: http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[]...

  • Page 16: Language And Time Setting

    And when your time zone is selected, the device will automatically notify the NPT server of its time zone in order that the NTP server can synchronize the time zone set-up to your device. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 17  Update Interval: to configure interval between two consecutive NTP requests. You can also set up time manually, select the Manual checkbox, and input time data. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 18: Led Setting

    “0” minimum to “1000” maximum respectively.  Start Time: set the start time for the infrared LED to be turned on.  End Time: set the end time for the infrared LED to be turned off. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 19: Led Display Status

    Always on Normal status Flashing Calling Flashing Network is unavailable Green Always Talking on a call Flashing Receiving a call Pink Flashing Upgrading Parameters Set-up:  State: there is five states: Normal, Offline, Calling, Talking and Receiving. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 20: Set Up Led Display From Http Url

     E12W support three colors: Red, Blue and Purple. 7.3. Set up LED Display from HTTP URL Akuvox door phones support to use HTTP URL to remote control the LED display status. You can enter the HTTP URL in the browser to manage the LED color and frequency.
  • Page 21 8-0 (Sart time- End time) it means LED light will stay on during the time span from 8:00 am to 12:00 pm during one day (24 hours). AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 22: Led Settings On Keypad

    Start Time (H): Enter the time span for the LED lighting to be valid. Eg. If  the time span is from 18-22 it means LED light will stay on during the time span from 6:00 pm to 22:00 pm during a day. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 23: Volume And Tone Configuration

    Single Tenant Door Phone 8.Volume and Tone Configuration Volume and tone configuration in Akuvox door phone refers to the microphone volume, speaker volume, temper alarm volume, ringback tone and open door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience.

  • Page 24: Open Door Tone Configuration

     Open Door Failed Warning: click the field Enabled or Disabled depending on if you want to hear the prompt words that accompanies that Open Door Failed tone.  Open Door Inside Tone Enabled: select the checkbox to enable the open door inside tone. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 25: Upload Tone Files

    You can customize the door open tone if you need. Outside tone is used to open door via card or DTMF. Inside tone is used to open door via triggered input interface. Please follow the prompt about the file size and format. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 26 Single Tenant Door Phone AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 27: Network Setting

    9.2. Device Network Configuration You can check for the door phone’s network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP connection for the device on the device web Network > Basic interface. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 28: Device Deployment In Network

    DNS server is unavailable . 9.3. Device Deployment in Network Door phones should be deployed before they can be properly configured in the network environment in terms of their location, operation mode, address AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 29: Device Local Rtp Configuration

    9.4. Device Local RTP configuration For the device network data transmission purpose, device needs to be set up with a range of RTP port (Real-time Transport Protocol) for establishing an exclusive range of data transmission in the network. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 30: Nat Setting

    SIP server so that SIP server will recognize if the device is in online status.  UDP Alive Msg Interval: set the message sending time interval from 5-60 seconds, the default is 30 seconds. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 31: Wifi Setting

    You can set the Wi-Fi on device screen Network > Basic > WLAN. Click Scanning to search the available WIFI, choose one and enter the authentication information to connect if WIFI AP needs password. Parameters Set-up:  WLAN Enable: active the WIFI feature. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 32: Intercom Call Configuration

    You can make SIP call ( Session Initiation Protocol ) in the same way as you do for making the IP calls on the device. However, SIP call parameters related to its account, server, and transport type need to be configured first before you can make calls on the device. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 33: Sip Account Registration

    Single Tenant Door Phone 10.3.SIP Account Registration Akuvox door phones support two SIP accounts that can all be registered according to your applications. You can for example, switch between them if any one of the account failed and become invalid. The SIP account can be configured on the device and on the device interface.To perform the SIP...

  • Page 34: Sip Server Configuration

    An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server in order to establish call session via port-based data transmission. To set it up on the device web Account > AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 35: Configure Data Transmission Type

    Protocol),TLS (Transport Layer Security) and DNS-SRV. In the meantime, you can also identify the server from which the data come from. To do this configuration on web Account > Basic > Transport Type interface. Parameter Set-up: AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 36: Configure Calling Feature

    SIP server when you want to reject the call. Parameter Set-up:  Account: select “Account1”, “Account2” or “All account” for the DND application.  DND: enable or disable the DND function. DND function is disabled by default. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 37: Push Button Call

    Push buttons which are used to initiate calls. Each push button can be bound to 6 sip numbers or IP addresses maximum, that means users can make 6 numbers at the one time by pressing push button. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 38: Robin Call

     Robin Call Timeout: Call out time value for each number, range from 5 - 60s. 10.7.4. Web Call In addition to making IP/SIP call directly on the device, you can also make the call on the device web interface without approaching to device physically for testing purpose etc. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 39: Auto Answer

    1 second automatically.  Auto Answer Mode: Set up the video or audio mode you preferred for answering the call automatically. Note:  For E12W, the operation path is Intercom > Call Feature. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 40: Multicast

     Listening Address: Enter the multicast IP address you want to listen. The multicast IP address need to be same as the listened part and the multicast port can not be same for each IP address. Multicast IP address is from 224.0.0.0 to 239.255.255.255. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 41: Configure Maximum Call Duration

    Maximum dial in time refers to the maximum time duration before the door phone hang up the call if the call is not answered by the door phone. In contrary, Maximum dial out time refers to the maximum time AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 42 If using SIP account to make a call, please pay attention to the max dial time of SIP server. If the max dial time of SIP server is shorter than the max dial time of device, the shorter one is available. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 43: Audio& Video Codec Configuration For Sip Calls

    SIP Calls 11.1.Audio Codec Configuration Akuvox door phone supports four types of Codec (PCMU, PCMA, G729, G722) for encoding and decoding the the audio data during the call session. Each type of Codec varies in terms of the sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment.

  • Page 44: Video Codec Configuration

    64 kbit/s 16kHZ 11.2.Video Codec Configuration Akuvox door phone support H264 codec that provides a better video quality at much lower bit rate with different video quality and payload. To set up video codec on web Account > Advanced interface.

  • Page 45: Configure Dtmf Data Transmission

    You are required to set it up only when the third party device to be matched with adopts “Info” mode  DTMF Payload: set the payload according the the specific data transmission payload agreed on between the sender and receiver during the data transmission. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 46: Access White List Configuration

    Single Tenant Door Phone 12. Access White List Configuration Akuvox door phone supports to store up to 500 contacts that can give an access permission to the indoor monitor or another devices. Access White list includes group setting and contact setting and management. To setup it on web Access Whitelist >...

  • Page 47: Managing Contacts

     Account: select which SIP account will used to to call out. If using IP direct call, it is not available.  Priority of Call: up to 3 numbers in one group and setup the call sequence for these numbers. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 48: Relay Setting

     Multiple DTMF: set the DTMF code according to the DMTP Option setting. For example, you are required to set the 3-digits DTMF code if DTMF Mode is set as 3-digits.  Relay Status: relay status is low by default which means normally AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 49: Select Chime Bell Relay

     Apply Setting to: there are three options can be chosen “None” “Relay A” “Relay B”. which one is chosen, it will be triggered after press call button. 13.3.Web Relay Setting In additional to the relay that is connected to the door phone, you can also AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 50 HTTP and you can define the passwords using “http get” in Action.  Web Relay Action: enter the specific web relay action command provided by the web manufacturer for different actions by the web relay. Without AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 51 And please refer to the example below: http://admin:admin@192.168.1.2/state.xml?relayState=2. Note:  For E12W, the operation path is Access Control > Web Relay. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 52: Door Access Schedule Management

    To do this configuration on web Intercom > Schedules interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 53  Day of Week: select the corresponding day of the week. This field will only be displayed when the Week and Normal types are selected.  Date Range: set the corresponding date. This field will only be displayed when the Normal type is selected. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 54 Single Tenant Door Phone Note:  For E12W, the operation path is Setting > Schedule. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 55: Door Unlock Configuration

    Single Tenant Door Phone 15. Door Unlock Configuration Akuvox door phone offer you many types of door access. You can configure them on the device and web interface. More over, you can import or exporting the configured files to maximize your RF card configuration efficiency.

  • Page 56: Configure Access Card For Door Unlock

     Card Status: select “Car Issuing” in the field before adding the RFID card and change the status back to “Normal” after the card is added.  IC key DoorNum: select the relay switch available for the RIFD card door access. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 57: Import And Export Card Data Of Access Control

    Akuvox door phones support card data of access control to shared among Akuvox door phones through import and export while you can also export the card data out of the door phone and then import to a third party device on web Intercom >...

  • Page 58: Configure Open Relay Via Http For Door Unlock

     User Name: enter the user name of the device web interface, for example “Admin”.  Password: enter the password for the HTTP command. For example : “12345”. Please refer to the following example: http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=admin&Passw ord=12345&DoorNum=1 AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 59: Configure Exit Button For Door Unlock

    FTP, Email, HTTP, TFTP.  Http URL: enter the URL if you select the HTTP to carry out the action.  Action Delay: set up the delay time when the action is carried out. For AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 60 5 seconds after your press the button.  Open Relay: set up relays to be triggered by the input.  Door Status: display the status of input signal. Note:  For E12W, the operation path is Access Control > Input. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 61: Security

    When the picture changes, if someone walks by, the lens is moved, the number obtained by the calculation and comparison result will exceed the threshold and indicate that the system can the corresponding processing is made automatically. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 62: Configure Motion Detection

    Sec interval is a complete cycle of the motion detection before it starts another cycle of the same time interval. To be more specific, the first trigger point can be calculated as the “ Time interval minus three” AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 63: Security Notification Setting

     SMTP User Name: enter the SMTP user name, which is usually the same with sender’s email address.  SMTP Password:configure the password of SMTP service, which is same with sender’s email address.  Email Subject: enter the subject of the email. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 64: Ftp Notification Setting

     FTP Server: enter the address (URL) of the FTP server for the FTP notification.  FTP User Name: enter the FTP server user name.  FTP Password: enter the FTP server password. Note:  For E12W, the operation path is Setting > Action > FTP Notification AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 65: Sip Call Notification Setting

     For E12W, the operation path is Setting > Action > SIP Call Notification 16.3.4. HTTP URL Notification Configuration Akuvox door phones support to sending the HTTP notification to the third party when some features are triggered. HTTP notification can be set up specific chapters, please check chapter 15.4.

  • Page 66: Tftp Notification Setting

    IP address/any information. 16.3.5. TFTP Notification Setting Akuvox door phones support to send the capture via TFTP server when using Motion Detection. This feature need to work with SDMC server. Enter the SDMC server address then you can get the image in SDMC server.

  • Page 67: Configure Motion Action

     For E12W, the operation path is Surveillance > Motion 15.4.3. Configure Input Action When Input interface is working , it can also trigger an action. You can do this configuration on web Intercom > Input interface. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 68: Voice Encryption

    Encryption interface. Parameter Set-up:  Voice Encryption(SRTP): choose Disabled, Optional or Compulsory for SRTP. If it is Optional or Compulsory, the voice during the call is encrypted, and you can grab the RTP packet to view AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 69: User Agent

    PCAP. If user agent is blank, by default, users can see the company name “Akuvox”, model number and firmware version from PCAP. Parameter Set-up:  User Agent: support to enter another specific value, Akuvox is by default. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 70: Monitor And Image

    17. Monitor and Image 17.1.RTSP Stream Monitoring Akuvox door phones support RTSP stream that allows intercom devices such as indoor monitor or the monitoring unit from the third party to monitor or obtaining the the real time audio/ video (RTSP stream) from the door phone using the correct URL.

  • Page 71: Rtsp Stream Setting

    RTSP.  RTSP Video Enabled：the door phone can send the video information to the monitor. After enabling RTSP feature, the video RTSP is enabled by default and can not be modified. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 72 Single Tenant Door Phone  RTSP Video2 Enabled：Akuvox door phones support 2 RTSP streams, you can enable the second one.  RTSP Audio Codec：choose a suitable audio codec for RTSP audio.  RTSP Video Codec：choose a suitable video codec for RTSP video.

  • Page 73: Mjpeg Image Capturing

    Single Tenant Door Phone 17.2.MJPEG Image Capturing Akuvox door phones allow you to capture the Mjpeg format monitoring image if needed. You can enable the Mjpeg function on Intercom > RTSP > RTSP Basic and set the image quality on the web Intercom > RTSP > MJPEG Video Parameters interface.
  • Page 74 Single Tenant Door Phone Note:  For E12W, the operation path is Surveillance > RTSP > MJPEG Video Parameters AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 75: Onvif

    17.3.ONVIF Real-time video from the door phone camera can be searched and obtained by the Akuvox indoor monitor or by the third party devices such as NVR (Network Video Recorder) you can configure the ONVIF function on the web Intercom > ONVIF interface so that other device will be able to see the video from the door phone.

  • Page 76: Live Stream

    To check the real time video using URL, you can Enter the correct URL (http://IP_address:8080/video.cgi) on the web browser if you want to obtain the real-time video directly instead of going to the web interface. Note:  For E12W, the operation path is Surveillance > Live Stream AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 77: Logs

     Hangup: to hangup the call from web.  Index: the order of the call logs.  Date: the date for the call log.  Time:the time for the call log.  Name/Number: the name and number for the contact. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 78: Door Logs

    If you want to search and check and import/export on the various types of door access history, you can search and check the door logs on the device web Phone > Door Log interface. Parameter Set-up: AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 79  Time：the time for opening the door.  Status：the door opening result Success or Failed. Note:  Only R20 V2 version supports Import/Export feature.  For E12W, the operation path is Access Control > Door Log. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 80: Debug

     Remote System Server: enter the remote server address to receive the the device log. And the remote server address will be provided by Akuvox technical support.  Remote System Port: the port of remote server.

  • Page 81: System Log

    Parameter Set-up:  LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is “3”. the higher the level is, the more complete the log is.

  • Page 82: Pcap

     For E12W, the operation path is Upgrade > Diagnose > System Log. 19.3.PCAP PCAP in Akuvox door phone is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose. You can set up the PCAP on the device web Upgrade >...
  • Page 83 1M maximum in capacity. If you set it as “ Disable” the PCAP will stop data packet capturing when the data packet captured reached the maximum capturing capacity of 1MB. Note:  For E12W, the operation path is Upgrade > Diagnose > PCAP. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 84: Firmware Upgrade

    Single Tenant Door Phone 20. Firmware Upgrade Firmwares of different versions for Akuvox door phone can be upgraded on the device web Upgrade > Basic interface. Parameter Set-up:  Upgrade: Choose .rom firmware from your PC, then click Submit to update.

  • Page 85: Backup

    Parameter Set-up:  Export Config File: to export current config file.  Export/Import: to export current config file (Encrypted) or import new config file. Note:  For E12W, the operation path is Upgrade > Diagnose > Others. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 86: Auto-Provisioning Via Configuration File

    Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmwares, which will then be used to to update the firmware and the corresponding parameters on the door phone.

  • Page 87: Configuration Files For Auto-Provisioning

    MAC number will be matched automatically with the device MAC number before being downloaded for the provisioning on the specific device. To get the Autop configuration file template on Upgrade > Advanced > Automatic Autop interface. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 88: Autop Schedule

    MAC-based configuration files. 22.3.AutoP Schedule Akuvox provides you with different Autop methods that enable the door phone to perform provisioning for itself in a specific time according to your schedule.

  • Page 89: Pnp Configuration

     User Name: set up a user name if the server needs an user name to be accessed to otherwise leave it blank.  Password: set up a password if the server needs a password to be accessed to otherwise leave it blank. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 90  HTTP: http://192.168.0.19/ (use the default port 80)  http://192.168.0.19:8080/ (use other ports, such as 8080)  HTTPS: https://192.168.0.19/ (use the default port 443) Tip:  Akuvox do not provide user specified server.  Please prepare TFTP/FTP/HTTP/HTTPS server by yourself. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 91: Integration With Third Party Device

    Single Tenant Door Phone 23. Integration with Third Party Device 23.1.Integration via Wiegand If you want to integrate Akuvox door phone with the third party devices via Wiegand, you can configure the Wiegand on the web interface. Parameter set-up:  Wiegand Type: set the wiegand data transmission format among three options: Wiegand 26, Wiegand 34, Wiegand 58.

  • Page 92: Integration Via Http Api

    23.2.Integration via HTTP API HTTP API is designed to achieve an network-based integration between the third party device with the Akuvox intercom device. You can configure the HTTP API function on the web Intercom > HTTP API interface for the integration.
  • Page 93 Mode No authentication is required for HTTP API as None it is only used for demo testing. This mode is used by Akuvox developer only. Normal If this mode is selected, you are only required WhiteList to fill in the IP address of the third party device for the authentication.
  • Page 94 Single Tenant Door Phone This mode is used by Akuvox developer only. Token AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 95: Password Modification

    Session Time Out Value time is reached, the website will automatically log out. Parameters Set-up:  Session Time Out Value: The range from 60 to 14400 sec. If there is no operation over the time, you need to log in the website again. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 96: System Reboot&Reset

    If you want to restart the device system, you can operate it on the device Upgrade > Basic web interface as well. 25.2.Reset If you want to reset the device system to the factory setting, you can it on the web Upgrade > Basic interface. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 97: Abbreviations

    FTP: File Transfer Protocol GND: Ground HTTP: Hypertext Transfer Protocol HTTPS: Hypertext Transfer Protocol Secure Socket Layer IP: Internet Protocol ID: Identification IR: Infrared LCD: Liquid Crystal Display LED: Light Emitting Diode MAX: Maximum POE: Power Over Ethernet AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 98 SDMC: SIP Devices Management Center TR069: Technical Report069 TCP: Transmission Control Protocol TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol UDP: User Datagram Protocol URL: Uniform Resource Locator VLAN: Virtual Local Area Network WG: Wiegand AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 99: Faq

    “3888” and “OK” to enter the system setting screen. Go to info screen to check the IP address. ✔Common method: Using Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec.
  • Page 100 A6: Sorry, they are not supported. They need to be implemented via hardware modifications. Q7: How to confirm whether my device is hardware version 1 or hardware version 2? A7: 1.Label  Hardware version 1  Hardware version 2 AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 101 220.X.X.X is hardware version 2.  Hardware version The firmware is different between hardware version1 and hardware version 2. Go to Web-Status -Firmware Version. If the hardware version is 220.x, then the device is hardware version 2. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 102: Contact Us

    Single Tenant Door Phone 28. Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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