Akuvox R20 Series Admin Manual
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Akuvox R20 Series Admin Manual

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Summary of Contents for Akuvox R20 Series

  • Page 1 R20 Series Door Phone Admin Guide...
  • Page 2 About this manual Thank you for choosing Akuvox’s R20 series door phone. This manual is intended for end users, who need to properly configure the door phone. It provides all functions and configuration of R20 series, the information detailed in this user manual applicable to firmware version 20.0.1.102 rom or lower version.

  • Page 3: Table Of Contents

    Content 1. Product Overview....................................... 1 1.1. Product Description....................................1 1.2. At a Glance........................................2 1.3. Daily Use........................................3 1.3.1. Making a Call.....................................3 1.3.2. Receiving a Call....................................4 1.3.3. Unlock by RF Card................................... 4 1.4. Connector Introduction....................................5 2. Basic Setting........................................6 2.1.
  • Page 4 2.2.2. Static IP......................................7 2.3. Account......................................... 8 2.3.1. SIP Account....................................... 8 2.3.2. SIP Server......................................8 2.4. Call Setting........................................9 2.4.1. No Answer Call....................................9 2.4.2. Push Button....................................... 9 2.4.3. Push Button Action..................................10 2.4.4. Web Call......................................10 2.4.5. Call&Dial Time....................................10 2.4.6. Push to Hang up..................................... 11 2.5.
  • Page 5 2.6.2. Obtain and Add Card..................................13 2.6.3. Door Card Management................................14 2.7. Relay Setting......................................14 2.7.1. Relay........................................ 14 2.7.2. WebRelay......................................16 2.7.3. Open Relay via HTTP..................................16 2.8. Input..........................................17 3. Advance Setting........................................ 18 3.1. Intercom-Advanced....................................18 3.2. LED Setting........................................19 3.3. Live Stream........................................19 3.4.
  • Page 6 3.7.3. DTMF....................................... 23 3.7.4. Call........................................24 3.7.5. Session Timer....................................25 3.7.6. Encryption......................................25 3.8. Time/Lang........................................25 3.9. Call Feature....................................... 26 3.10. Voice......................................... 27 3.11. Log..........................................28 3.11.1. Call Log......................................28 3.11.2. Door Log......................................28 3.12. Upgrade........................................29 3.12.1. Upgrade-Basic....................................29 3.12.2. Upgrade-Advanced..................................29 3.13.

  • Page 7: Product Overview

    1.1. Product Description Akuvox R20 series is a SIP-compliant, hands-free one button video outdoor phone. It can be connected with your Akuvox IP Phone for remote unlock control and monitor. Users can operate the indoor phone to communicate with visitors via voice and video, and use RF card to unlock the door.

  • Page 8: At A Glance

    1.2. At a Glance Features Body material: Zinc alloy Camera: 3 Mega pixels, automatic lighting, 120° wide angle Physical & Power Button: 1 call button 12V DC connector or POE Water-proof & Dust-proof: IP65 SIP v1(RFC2543), SIP v2(RFC3261) Audio codecs: G.711a, G.711μ, G.722, G.729 Sip Endpoint Video codecs: H.264 Echo Cancellation...

  • Page 9: Daily Use

    Relays controlled individually by DTMF tones Camera permanently operational White balance: auto Door Entry Features Auto-night mode with LED illumination Office door phone with on-site or hosted IP-PBX Remote site entry over Internet Apartment/flat intercom with door access control 1.3. Daily Use 1.3.1.

  • Page 10: Receiving A Call

    1.3.2. Receiving a Call User can use IP phone or indoor monitor to call R20 series and R20 series will answer it automatically by default. If user disable auto answer, pressing button to answer incoming call. 1.3.3. Unlock by RF Card Place the predefined RF card on the card sensor area.

  • Page 11: Connector Introduction

    1.4. Connector Introduction Connector Ethernet(POE) connector which can provide both power Ethernet(POE) and network connection. 12V/GND External power supply terminal if POE is not available. RS485 terminal for automation system control(e.g. RS485A/B Elevator control). Trigger signal input terminal(e.g. Press indoor button to DOORA/B open relay).

  • Page 12: Basic Setting

    2.1.1. IP Announcement While R20 series starts up normally, hold the call button for several seconds after the Status LED turns blue, voice system will enter IP announcement mode. In announcement mode, the IP address will be announced periodically and “IP 0.0.0.0” would be announced if no IP address is gained.

  • Page 13: Network Setting

    2.2. Network Setting Go to Network->Basic, dynamically or statically to obtain address. 2.2.1. DHCP R20 series uses DHCP by default, it will get IP address, Subnet Mask, Default Gateway and DNS server address from DHCP server automatically. 2.2.2. Static IP If selected, you could manually set IP address, Subnet Mask, Default Gateway and DNS server.

  • Page 14: Account

    2.3. Account Go to Account->Basic to configure sip account and sip server. 2.3.1. SIP Account Status: To display register result. Display Label: To configure label displayed on the phone ’ s LCD screen. Display Name: To configure name sent to the other call party for displaying.

  • Page 15: Call Setting

    Go to Intercom->Basic, to configure basic call setting. 2.4.1. No Answer Call Enable it, if there is no answer from push button number over 60s (default value), R20 series will call predefined 'No Answer Call' number. 2.4.2. Push Button Push Button: To configure the destination number or IP you want to contact with.

  • Page 16: Push Button Action

    2.4.3. Push Button Action Action to execute: To choose suitable way to receive message or snapshot when pushing button. HTTP URL: If you tick HTTP URL, enter corresponding HTTP server IP address in the HTTP URL area. 2.4.4. Web Call To dial out or answer incoming call from website.

  • Page 17: Push To Hang Up

    2.4.6. Push to Hang up To enable or disable pushing button to hang up. 2.5. Action Go to Intercom->Action to set action receiver. 2.5.1. Email Notification Sender’s email address: To configure email address of sender. Receiver’s email address: To configure email address of receiver.

  • Page 18: Ftp Notification

    FTP User Name: To configure user name of FTP server. FTP Password: To configure password of FTP server. FTP Test: To test whether FTP notification is available. 2.5.3. SIP Notification SIP Call Number: To configure sip call number. SIP Call Name: To configure display name of R20 series.

  • Page 19: Card Setting

    2.6. Card Setting Go to Intercom->Card setting, to manage card access system. 2.6.1. Import/Export Card Data R20 series supports import or export the card data file, which is convenient for administrator to deal with a large number of cards. 2.6.2. Obtain and Add Card ①Switch card status to 'Card Issuing' and click 'Apply' ;...

  • Page 20: Door Card Management

    2.6.3. Door Card Management Valid card information will be shown in the list. Administrator could delete one card’s access permission or empty all the list. 2.7. Relay Setting Go to Intercom->Relay, to configure relay. 2.7.1. Relay There are three terminal of relay: NO, NC and COM. NO stands for normally open contact while NC stands for normally closed contact.
  • Page 21 Relay ID: R20 series supports two relays, user can configure them respectively. Relay Type: Default state means NC and COM are normally closed, while Invert state means NC and COM are normally opened. Relay Delay: To configure the duration of opened relay. Over the value, the relay would be closed again.

  • Page 22: Webrelay

    2.7.2. WebRelay R20 series supports extra web relay. Type: To choose web relay type(only supports 2N web relay currently). IP Address: To enter corresponding web relay IP address. UserName: To enter correct username of web relay. Password: To enter correct password of web relay.

  • Page 23: Input

    2.8. Input R20 series supports two input triggers Input A/B(DOOR A/B), and go to Intercom->Input to configure. Input Service: To enable or disable input trigger service. Trigger Option: To choose open circuit trigger or closed circuit trigger. Low means that connection between Door terminal and GND is closed, while High means the connection is opened.

  • Page 24: Advance Setting

    3.1. Intercom-Advanced Photoresistor: The setting is for night vision, when the surrounding of R20 series is very dark, infrared LED will turn on and R20 will turn to night mode. Photoresistor value relates to light intensity and larger value means that light intensity is smaller.

  • Page 25: Led Setting

    OFFLINE, CALLING, TALKING and RECEIVING. Go to Intercom->Led setting, to configure corresponding LED response. 3.3. Live Stream Go to Intercom->Live Stream, check the real-time video from R20 series. In addition, user also can check the real-time picture via URL: http://IP_address:8080/picture.jpg...

  • Page 26: Rtsp

    3.4. RTSP R20 series supports RTSP stream, go to Intercom->RTSP, to enable or disable RTSP server. The URL for RTSP stream is: rtsp://IP_address/live/ch00_0 3.5. Onvif R20 series supports ONVIF protocol, which means R20 series’s camera can be searched by other devices, like NVR, which supports ONVIF protocol as well.

  • Page 27: Motion

    3.6. Motion R20 series supports motion detection, go to Intercom->Motion to configure detection parameter. Motion Detection: To enable or disable Motion Detection Motion Delay: To configure minium time gap between two snapshot. Action to execute: To choose which action to execute after triggering.

  • Page 28: Account-Advanced

    Go to Account->Advanced to configure advanced settings for account. 3.7.1. Audio Codec Sip Account: To choose which account to configure. Audio Codec: R20 series support four audio codec: PCMA, PCMU, G729, G722. Different audio codec requires different bandwidth, user can enable/disable them according to different network environment.

  • Page 29: Video Codec

    3.7.2. Video Codec R20 series supports H264 standard, which provides better video quality at substantially lower bit rates than previous standards. Codec Resolution: R20 series supports four resolutions: QCIF, CIF, VGA, 4CIF and 720P. Codec Bitrate: To configure bit rates of video stream.

  • Page 30: Call

    Caller ID Header: To choose Caller ID Header format Auto Answer: If enabled, incoming call will be answered automatically. Anonymous Call: If enabled, R20 series will block its information when calling out. Anonymous Call Rejection: If enabled, calls who block their information will be screened out.

  • Page 31: Session Timer

    Prevent Hacking: If enabled, it will prevent sip message from hacking 3.7.5. Session Timer If enabled, the on going call will be disconnected automatically once the session expired unless it’s been refreshed by UAC or UAS. 3.7.6. Encryption If enabled, voice will be encrypted. 3.8.

  • Page 32: Call Feature

    3.9. Call Feature Go to Phone->Call Feature, to configure Phone-Call Feature. Return Code When Refuse: To configure return sip status code. Auto Answer Delay: To configure answer delay when receiving a call. Auto Answer Mode: To choose Video or Audio mode for auto answer.

  • Page 33: Voice

    3.10. Voice Go to Phone->Voice, to configure volume and upload tone file. Mic Volume:To configure Microphone volume. Speaker Volume:To configure Speaker volume. Ringback Volume:To configure Speaker volume. Open Door Warning: Disable it, you will not hear the prompt voice when the door is opened. IP Announcement:To setup the IP Announcement active time.

  • Page 34: Log

    3.11. Log 3.11.1. Call Log Go to Phone->Call Log, user can see a list of call log which have dialed, received or missed. And user can delete calls from list. 3.11.2. Door Log Go to Phone->Door Log, user can see a list of door log which records card information and data.

  • Page 35: Upgrade

    When device failure occur, user can export System Log send to Akuvox techsupport and we would try our best to address the issue for you. PCAP: To capture packet which is useful for us to address...

  • Page 36: Security-Basic

    Other: To export and import config file. 3.13. Security-Basic Go to Security->Basic, to modify password and session time. 3.13.1. Web Password Modify To modify password of 'admin' or 'user' account. 3.13.2. Session time out To configure session time out value. Over the value, user need to login again to continue configuring.

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