Overland Storage NEO 8000 Installation Manual
  1. Manuals
  2. Brands
  3. Overland Storage Manuals
  4. Storage
  5. NEO 8000
  6. Installation manual

Overland Storage NEO 8000 Installation Manual

Hide thumbs Also See for NEO 8000:
Table of Contents

Advertisement

Quick Links

Download this manual
NEO 8000
TM
Scalability Upgrade
Installation Guide
Part Number 104370-102
Release Date 07/2005

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the NEO 8000 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Overland Storage NEO 8000

Summary of Contents for Overland Storage NEO 8000

  • Page 1 NEO 8000 Scalability Upgrade Installation Guide Part Number 104370-102 Release Date 07/2005...
  • Page 2 Overland Storage. Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Preface

    Overview This installation guide provides instructions and information required for installing an Overland Storage Horizontal Robotics Assembly (HRA) in a NEO 8000™ library system comprised of two library units. It assumes you are familiar with basic functions of your computer and networking.

  • Page 4: Conventions

    Overland Storage Technical Support For more assistance, search for help at: http://support.overlandstorage.com/ Our Overland Storage Technical Support staff is also available to assist you by phone at: 1.877.654.3429 (Toll-free and active only in US and Canada) 1.858.571.5555 x5 (Worldwide) On normal business days 6 AM through 5 PM (California time) excluding Overland holidays.

  • Page 5: Table Of Contents

    Table of Contents Preface Overview ............................iii Manual Organization ........................iii Conventions ..........................iv Overland Storage Technical Support ..................iv Chapter 1 - Introduction Installation Process Overview ....................1-1 Required Tools ........................1-2 Suggested Items ......................... 1-2 HRA Parts Locations ........................1-2 Electrostatic Discharge Information ..................
  • Page 6 ABLE OF ONTENTS Configure the Library System ....................6-1 Reinstall Library Components ....................6-3 Appendix A - Troubleshooting Robotics Hangs ......................... A-1 Lost Contact with Slave Unit ....................A-1 Library Unit Fails to Get Cartridge from HRA ................. A-1 Slave Unit Not Recognized ...................... A-2 Index 104370-102 07/2005...
  • Page 7 Figure 2-2: Power Strip Circuit Breakers ................... 2-2 Figure 2-3: Power Supply Power ON/OFF Switch ON Position..........2-2 Figure 2-4: NEO 8000 Front Panel ..................... 2-2 Figure 2-5: Verify Minimum Firmware Level................2-3 Figure 2-6: Library Panel Cover Removal Example..............2-5 Figure 2-7: Example Removing Door Hinge Pin..............
  • Page 8 IST OF IGURES Figure 6-3: Starting the Cartridge Cycle Test ................6-3 Appendix A - Troubleshooting viii 104370-102 07/2005...

  • Page 9: Chapter 1: Introduction

    Installation Process Overview Described below are the major steps required to install the HRA in your NEO 8000 system. Unless otherwise noted, all hardware is included in the HRA kit.

  • Page 10: Required Tools

    NTRODUCTION Required Tools These tools are required for the proper removal and replacement of the HRA. • #1 and #2 Phillips Screwdrivers • #2 Stubby Phillips Screwdriver • 6" or 10" Spirit Level (15cm or 25cm) • 36" Level with Straight Edge (90cm) •...

  • Page 11: Electrostatic Discharge Information

    NTRODUCTION Electrostatic Discharge Information A discharge of static electricity can damage static-sensitive devices. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions. • Transport products in static-safe containers such as conductive tubes, bags, or boxes. •...
  • Page 12 NTRODUCTION 1–4 104370-102 07/2005...

  • Page 13: Chapter 2: Pre-Installation Processes

    Chapter 2: Pre-Installation Processes The HRA is intended to be physically mounted between two NEO 8000 libraries. An HRA kit may include the following: • Site Survey • Factory-assembled HRA • Mounting Bracket assembly components • Replacement Mail Slot PWA with an additional connector for the HRA sensor •...

  • Page 14: Figure 2-2: Power Strip Circuit Breakers

    Figure 2-3: Power Supply Power ON/OFF Switch ON Position c. At the front of the library, press anywhere on the GUI touch screen or press the Power ON/OFF button to apply power to the library. ON/OFF Switch GUI Screen Figure 2-4: NEO 8000 Front Panel 2–2 104370-102 07/2005...

  • Page 15: Obtaining The Current Firmware File

    2.01 to 4.05.) Obtaining the Current Firmware File The latest release of the firmware can be obtained from the Overland Storage ftp site. 1. Point your browser to: ftp://ftp.overlandstorage.com/outgoing/nextgen. 2. Download the latest firmware file neo8000_nnn.bin (were “nnn” represents the latest version number).

  • Page 16: Remove Media Drawers

    Store the drawers in a safe place until ready to reinsert them. Power Down the Libraries WARNING: Working with a powered NEO 8000 library may cause physical harm and severe damage to unit’s circuitry. Always power down a library before removing any panels.

  • Page 17: Remove Library Doors

    NSTALLATION ROCESSES Figure 2-6: Library Panel Cover Removal Example 2. Remove the screws that secure the left panel and carefully remove it (see Figure 2-6). 3. Repeat Steps 1–2 for the Slave unit. Remove Library Doors Remove both the front and rear doors on both units. 1.

  • Page 18: Remove Components For Rear Access

    NSTALLATION ROCESSES CAUTION: Be sure to note the number of nylon washers between each particular set of hinge blocks and retain them. Failure to reinstall the proper number of washers between their respective hinge blocks may cause the door to not operate properly. 2.

  • Page 19: Chapter 3: Prepare The Libraries

    Chapter 3: Prepare the Libraries This section prepares the two libraries for the installation of the HRA by installing the additional wiring and mounting brackets. Verify Cable Channel Status On earlier production units, the plastic cable channel at the right-rear of the Master unit was one piece.

  • Page 20: Figure 3-2: Mounting Bracket Assembly For Hra (D-Clamps Attached)

    REPARE THE IBRARIES 1. Use four M4x8mm screws from the Mounting Bracket kit to attach the upright bracket to the base assembly (see Figure 3-2). Upright Bracket M4x8mm Screws Base Assembly D-clamps Figure 3-2: Mounting Bracket Assembly for HRA (D-clamps Attached) 2.

  • Page 21: Verify The Mail Slot Pwa

    REPARE THE IBRARIES 5. Use five M4x10mm screws to attach the assembly to the bulkhead. M4x10mm Screws Figure 3-4: Location of Mounting Bracket Screw Holes 6. Run the Mounting Bracket assembly sensor cable to the Magazine Latch assembly. Route it in the small cable channel or behind the vertical angle support securing it in the cable clip.

  • Page 22: Figure 3-5: Magazine Latch Assembly Location

    REPARE THE IBRARIES Figure 3-5: Magazine Latch Assembly Location IMPORTANT: Follow electrostatic discharge (ESD) protocols when handling the card. 1. On the Master unit, examine the Mail Slot PWA (see Figure 3-6) on the Magazine Latch assembly to determine if it needs to be replaced. •...

  • Page 23: Figure 3-6: Old And New Mail Slot Pwa

    REPARE THE IBRARIES Old PWA (must be replaced) New PWA Figure 3-6: Old and New Mail Slot PWA 2. The Magazine Latch assembly is mounted in a long slot. Mark the exact position so the assembly can be reinstalled accurately. 3.

  • Page 24: Install The Master Signal Cable

    REPARE THE IBRARIES 7. Connect all six cables, including J5 from the Mounting Bracket assembly, to the appropriate connections on the new PWA. 8. Reinstall the Magazine Latch assembly with the two retained screws, using the reference mark to align the assembly before tightening the screws. 9.

  • Page 25: Install The Master Power Wiring Harness

    REPARE THE IBRARIES 4. Connect the HRA Master Signal Cable to J8 (see Figure 3-9). Master Signal Cable Figure 3-9: Master Signal Cable Connection 5. Push the fan/card cage back in place and refasten it with the retained screws. CAUTION: Be sure to use the 10mm for the fan assembly.

  • Page 26: Figure 3-10: Location Of Robotics Power Supply Bay Power Cords

    REPARE THE IBRARIES 2. At the Master unit, unplug the 2 short power cords from the Robotics Power Supply bay (middle left; see Figure 3-10). Figure 3-10: Location of Robotics Power Supply Bay Power Cords 3. Remove the four M4x6mm FH screws on the Robotics Power Supply bay (see Figure 3-11).

  • Page 27: Install The Slave Signal Cable

    REPARE THE IBRARIES 5. Connect the Master Power Wiring Harness to any one of the available connectors (CN9–CN15; see Figure 3-12). Use Any Available Connector Figure 3-12: Power Supply Bay Assembly Connectors 6. Push the power supply bay back in place, refasten it with the retained screws, and reattach the power cords.

  • Page 28: Figure 3-13: Slave Signal Cable Connection

    REPARE THE IBRARIES 3. Pull the fan/card cage out far enough to access the connectors located on the back of the cage (see Figure 3-13). 4. Connect the HRA Slave Signal Cable to J7. Slave Signal Cable Figure 3-13: Slave Signal Cable Connection 5.

  • Page 29: Install The Slave Power Wiring Harness

    REPARE THE IBRARIES Center-Right Access HRA Cable & Wiring Harness Figure 3-14: Rear of Slave Unit Showing Wiring Exiting Access d. Position the cable so that the Master and Slave libraries can be placed next to each other without damaging or trapping the cable. e.
  • Page 30 REPARE THE IBRARIES 5. Connect the Slave Power Wiring Harness to any one of the available connectors (CN9–CN15; see Figure 3-12). 6. Push the power supply bay back in place, refasten it with the retained screws, and reattach the power cords. 7.

  • Page 31: Chapter 4: Connect The Libraries

    Chapter 4: Connect the Libraries Once all the wiring is installed and positioned, you are ready to bolt the Master and Slave units together. Install the Connector Bolts Install the hex bolts on the Master unit. Use the third hole from the front and the third hole from the back on the two braces located at the first and third braces (see Figure 4-1).

  • Page 32: Position And Level The Master Unit

    ONNECT THE IBRARIES NOTE: Be sure at least 0.5" (1.27cm) of the tip of the bolt extends beyond the nuts so it can be positioned through the hole on the Slave unit. c. Push the bolt back through the brace so only the coupling nuts are outside the edge of the library (see Figure 4-2).

  • Page 33: Position And Level The Slave Unit

    ONNECT THE IBRARIES 5. Repeat Step 3 for one of the rear leveler feet. 6. Using a wrench, turn each foot 1/6th increment, one after the other, until you have turned each foot one full turn. NOTE: Be sure the library has been raised high enough so none of the casters touch the floor. 7.

  • Page 34: Confirm Mounting Bracket Assembly Alignment

    ONNECT THE IBRARIES 3. Repeat Steps 3–11 “Position and Level the Master Unit” on page 4-2 to level the Slave unit. Be sure to maintain the 24.3" (61.72cm) spacing between the Mounting Bracket assemblies. Confirm Mounting Bracket Assembly Alignment Confirm Mounting Bracket assemblies are level and parallel with each other. 1.

  • Page 35: Complete The Slave Wiring Routing

    ONNECT THE IBRARIES Complete the Slave Wiring Routing Position and route the signal cable and power wiring harness from the Slave unit to the Master unit. 1. Route the Slave Signal Cable through the D-clamps on the back sheet metal of the Master unit to the left side.
  • Page 36 ONNECT THE IBRARIES 4–6 104370-102 07/2005...

  • Page 37: Chapter 5: Install The Hra

    Chapter 5: Install the HRA You are now ready to install the HRA into the connected library system. Attach the HRA Attach the HRA to the Mounting Bracket assemblies. 1. Feed the HRA through the libraries above the Mounting Bracket assemblies. CAUTION: Be careful not to damage the sensors mounted on the brackets.

  • Page 38: Figure 5-3: Screw Locations To Attach The Hra To The Brackets

    NSTALL THE 3. Loosely secure the HRA with one M4x10mm PH screw to each Mounting Bracket assembly. M4x10mm Screws Figure 5-3: Screw Locations to Attach the HRA to the Brackets 4. Using the drive belt, operate the shuttle by hand the full length of the HRA to ensure that there are no obstructions that interfere with its travel.

  • Page 39: Install The Via Router Card

    NSTALL THE Slave Power Master Power Connection (J1) Connection (J2) Slave Signal Connection (J3) Master Signal Connection (J4) Figure 5-4: HRA PWA Connectors 7. Use extra clamps to secure any excess wiring or cables against the back sheet metal. Install the VIA Router Card Install the VIA 8-port Router card in the Master unit to allow control of the Slave units.

  • Page 40: Figure 5-5: Inserting The Via Router Card Into The Master Library

    NSTALL THE Figure 5-5: Inserting the VIA Router Card into the Master Library 2. Connect one of the RJ-45 patch cables (P/N 973174-105) from the ethernet port on the Master Library Controller to Port 1 (see Figure 5-6) on the VIA card. Port 2 Port 1 Figure 5-6: VIA 8-port Router Card...

  • Page 41: Prepare The Library System For Use

    NSTALL THE Prepare the Library System for Use Replace and reattach all removed or loosened library functional components. WARNING: Exercise care when reinserting the media drawers into the library units. Fully-loaded drawers weigh approximately 58 pounds (26.3 kg). 1. Reinstall any removed brackets, drives, and drive covers using the retained screws. 2.
  • Page 42 NSTALL THE 5–6 104370-102 07/2005...

  • Page 43: Chapter 6: Configure The System

    You are now ready to power on the library system and check the functionality of the HRA. WARNING: Exercise caution when working around a powered NEO 8000 library system when panels and access covers are removed. Contact with internal components may cause physical harm and severe damage to unit’s circuitry.

  • Page 44: Figure 6-2: Configure Master Unit

    ONFIGURE THE YSTEM 3. On the Master unit, select: Menu > Edit Options Library > > > Module Configuration > Master (see Figure 6-2). Figure 6-2: Configure Master Unit During the Master unit reboot, the HRA will initialize by moving to the end of the channel and back.

  • Page 45: Reinstall Library Components

    ONFIGURE THE YSTEM Figure 6-3: Starting the Cartridge Cycle Test NOTE: The GUI refers to the HRA as “Pass-Thru” on the diagnostic status screen. 6. Allow the Cartridge Cycle test to run for 30 minutes or 20-25 HRA iterations. Reinstall Library Components Complete the installation by reinstalling previously removed panels and doors.
  • Page 46 ONFIGURE THE YSTEM 6–4 104370-102 07/2005...

  • Page 47: Appendix A: Troubleshooting

    Appendix A: Troubleshooting This appendix provides some solutions to possible problems that might be encountered using a NEO 8000 library system with an HRA installed. If necessary, contact Overland Storage Technical Support (see the “Preface”). Robotics Hangs While moving cartridges between library units, the library robotics hang.

  • Page 48: Slave Unit Not Recognized

    ROUBLESHOOTING Slave Unit Not Recognized During POST, the Master unit fails to recognize the Slave unit. Possible Cause Suggested Resolution The HRA power cables are Move the HRA power cables to the Robotics Power Supply in connected to the Drives 1-6 Power the middle of the units.

  • Page 49: Index

    D-clamp location..........3-2 sensor cable..........3-3 drawer enabling requirement......6-2 nylon door washers .......... 2-6 electrostatic discharge information....1-3 Overland Storage Technical Support ....iv final Slave wiring routing ........ 4-5 firmware minimum level ........... 2-1 updates ............2-3 positioning the Slave next to the Master..4-3 POST ..............
  • Page 50 NDEX Site Survey ............2-1 Slave Power Wiring Harness technical support..........iv connection ..........3-12 tools..............1-2 installation ..........3-11 troubleshooting ..........A-1 routing ............. 3-12 typographic conventions ........iv Slave Signal Cable connection ..........3-10 installation ..........3-9 routing ............. 3-10 VIA router card installation ......

This manual is also suitable for:

104370-102

Table of Contents