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Hub User Manual
Updated September 19, 2019
Hub is a central device within the Ajax security system, coordinating the
operation of the connected devices and interacting with the user and a
security company.
How to install the Ajax StarterKit, if you've never done this before. A
masterclass from the undisputed cruiserweight champion Oleksandr Usyk.
.
Hub needs Internet access for connection to the cloud server Ajax Cloud –
for setting up, control from any point of the world, transmission of event
notifications and update of the software. The Ajax Cloud server is located
on the capacities of Amazon Web Services. Personal data and detailed
system operation logs are stored under multilevel protection, and
information exchange with the Hub is carried out via an encrypted channel
on a 24-hour basis.
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Summary of Contents for AJAX Ajax-hub
- Page 1 How to install the Ajax StarterKit, if you’ve never done this before. A masterclass from the undisputed cruiserweight champion Oleksandr Usyk. Hub needs Internet access for connection to the cloud server Ajax Cloud –...
- Page 2 GSM network of a mobile operator. If possible, please use both Internet connection channels. This will ensure more reliable communication between the Hub and the Ajax Cloud and prevent from failures in the operation of one of the communication service providers.
- Page 3 8. On/Off button Hub Operation Indication by Logo Light When you click the power button, the Ajax logo lights up green for a second. Right after that, the logo changes its color to red, indicating that the hub is loading. When loading is complete, the color of the logo depends on the connection with Ajax Cloud.
- Page 4 Communication with the Ajax Cloud Highlight colour notifies of the communication with the Ajax Cloud Indication Event Lights white Both communication channels are connected (Ethernet and GSM) Lights bright green One communication channel is connected Lights red The Hub is not connected to the Internet or there is no communication with the server Connection Hub to the Network 1.
- Page 5 2. Connect power supply cables and Ethernet cables to the respective sockets. 1 — Power Socket 2 — Ethernet socket 3 — SIM-card slot 3. Press and hold the “on” button for 2 seconds until the logo lights up. The Hub needs approximately 2 minutes to identify the available communication channels.
- Page 6 Ajax Account The Ajax security system is set up via the app to which the account of the administrator is connected. The account with the information about the added Hubs is placed on the cloud server Ajax Cloud in encrypted form.
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Page 7: Hub Installation
Adding a Hub to the Ajax Security System You must give the app access to all the system functions (in particular, to display notifications)! This is a sine qua non-condition of controlling the Ajax security system from a smartphone/tablet. 1. Enter into your account. - Page 8 If the Hub is securely attached, when tearing off the body from the surface, the tamper will be actuated, and you will receive the respective notice. Rooms in the Ajax Security System app...
- Page 9 Rooms combine the connected devices. The app can create up to 50 rooms, with each device located only in one room. Without creating a room, you will not be able to add devices to the Ajax Security System app! Creating and Setting Up a Room...
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Page 10: Connecting Devices To The Hub
The room is created in the mobile app using the menu Add Room. Assign a name to the room, if wished, attach (or make) a photo – you will easier find the required room in the list. By pressing on the gear wheel go to the room set-up menu. To delete a room, move all the devices stored in it to other rooms via the device setup menu. - Page 11 During the first registration of the Hub in the mobile app, you will be prompted to add devices to guard the room. However, you may refuse and return to this step later. The device may be only added if the system is disarmed! 1.
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Page 12: Setting Up The Hub
Up to 10 cameras or NVRs that support RTSP protocol can be connected to the Ajax Hub. How to configure and connect an IP camera to the Ajax security system Setting Up the Hub Settings of the Hub and the devices connected thereto are located in the... - Page 14 Adjustable parameters: Users — who have access to your security system, what rights are granted to them, how the Hub notifies of events. Ethernet — set-up of a wired Ethernet connection. GSM — switching on/off cellular communication, set-up of the connection ...
- Page 15 Geofence — a reminder of arming/disarming the security system from the intrusion detection mode, if a specific zone is crossed. User location is determined based on the data of the GPS antenna and iBeacon beacons (only for Apple equipment). Groups —...
- Page 16 Time to the generation of a message of the lost communication between the server and the Hub is calculated as follows (with the default parameters): (3 pings + 1 corrective) x 30 seconds inquiry interval + 300 seconds time filter = 7 minutes You can change the settings for auto-update of the hub (enabled by default).
- Page 18 The Hub notifies the user of events using three methods: mobile push notifications, SMS and phone calls. Notifications are set up in the menu Users: Event types For what it is used Types of notifi Arming / Disarming Notices are received after arming/disarming...
- Page 19 Push-notification opening of the detector body Push notification – is sent by the server Ajax Cloud to the Ajax Security system app, if the Internet connection is available. SMS message – is sent to the telephone number indicated by the user ...
- Page 20 The list of organizations connecting the Ajax system to the central monitoring station is provided in the menu Security Companies of the Hub settings. Contact representatives of the company providing services in your city and negotiate the connection. Connection to the central monitoring station (CMS) is made via the Contact...
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Page 21: Safety Requirements
Maintenance of the Ajax System Check the operational capability of the Ajax security system on a regular basis. Clean the body of the Hub from dust, spider web and other contaminations as they appear. Use soft dry napkin suitable for equipment maintenance. - Page 22 Certification (LAN) DP3 in conformity with the requirements of EN and EN 50136 Warranty Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre-installed accumulator.
- Page 23 If the device does not work correctly, you should first contact the support service—in half of the cases, technical issues can be solved remotely! The full text of the warranty User Agreement Technical support: support@ajax.systems...
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