SMA SUNNY HOME MANAGER Installation Manual page 53

SMA Solar Technology AG
Problem
The Plant Setup Assistant lists
your own and third-party
devices.
The Plant Setup Assistant cannot
find a Sunny Home Manager
with the serial number and
registration ID entered.
Installation Manual
Cause and corrective measures
Insufficient radio range of the inverter with Bluetooth
communication interface.
Corrective measures:
• Use SMA Bluetooth Repeater or SMA radio-controlled
socket. This allows you to extend the radio range of your
Bluetooth network.
Insufficient radio range of the inverter with
SMA Bluetooth Piggy-Back Plus.
Corrective measures:
• Use "ANTEXTKIT25-10" antenna extension add-on kit.
Sunny Home Manager is too far from your plant or the Bluetooth
connection is interrupted. The cause of the disturbance could be
walls or ceilings that absorb the waves used for wireless
transmission.
Corrective measures:
• Mount Sunny Home Manager nearer to a device in your
plant. If this is not possible, use SMA Bluetooth Repeater,
SMA Bluetooth Repeater Outdoor or SMA radio-controlled
socket with Bluetooth. This closes the dead zone.
A different Bluetooth plant within radio range of the
Sunny Home Manager is using the same NetID as your Bluetooth
plant.
Corrective measures:
• Determine a free NetID for your plant using Sunny Explorer
(see Sunny Explorer Help).
• Configure the determined NetID in all devices.
You may have entered the serial number and/or the registration
ID incorrectly.
Corrective measures:
• Make sure that the entries are correct.
It is possible that the registration procedure was previously
initiated but not completed.
Corrective measures:
• Completely reset the Sunny Home Manager
(see Section 9.6).
9 Troubleshooting
HoMan-IA-en-13 53