SMA SUNNY HOME MANAGER Installation Manual page 48

9 Troubleshooting
LED status
Flashing green and
orange intermittently
Flashing green
Glowing orange
48 HoMan-IA-en-13
Cause and corrective measures
The Sunny Home Manager is connected to the Sunny Portal, but is not yet
registered in Sunny Portal.
Corrective measures:
• Register the Sunny Home Manager in Sunny Portal
(see Section 8.3).
The Sunny Home Manager is connected to the devices of the PV plant and
the Sunny Portal. There is an "Error" type event present in at least 1 device
or at least 1 device is not connected to the Sunny Home Manager.
Corrective measures:
• Call up the error in the plant log book of the Sunny Portal
(see user manual "Sunny Home Manager in the Sunny Portal").
• Look up the meaning of the error in the manual of the affected
device.
The Sunny Home Manager has not been connected to Sunny Portal for at
least ten minutes.
There are no new events in the cache of the Sunny Home Manager.
Corrective measures:
• If the status persists, check the connection status with the
Sunny Home Manager Assistant (see Section 9.4 "Using the Sunny
Home Manager Assistant", page 56).
SMA Solar Technology AG
Installation Manual