Akuvox E11R Admin Manual
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Akuvox E11R Admin Manual

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Summary of Contents for Akuvox E11R

  • Page 1 E11R Door Phone Admin Guide...
  • Page 2 About This Manual Thank you for choosing Akuvox’s E11R door phone. This manual is intended for end users, who need to properly configure the door phone. This manual is applicable to 111.31.XXX.XXX version, and it provides an overview of the most essential functions and features of the product.

  • Page 3: Table Of Contents

    Content 1. Product Overview .................................... 1 1.1. Product Description .................................. 1 1.2. Connector Introduction ................................2 1.3. LED Status Information ................................3 2. Daily Use ......................................4 2.1. Making a Call ................................... 4 2.2. Receiving a Call ..................................4 2.3. Unlock ...................................... 5 2.3.1.
  • Page 4 3.3. Phone Configuration ................................7 3.3.1. Language ..................................7 3.3.2. Network Setting ................................8 3.3.3. Sound ..................................... 9 3.3.4. Chime bell ..................................10 3.4. Intercom Call ..................................10 3.4.1. Direct IP Call ................................. 10 3.4.2. SIP Call ..................................11 3.4.3. .Auto Answer ................................. 14 3.4.4.
  • Page 5 3.6.2. Unlock via DTMF code ..............................18 3.6.3. Unlock via RF Card(Optional) ............................18 3.6.4. Unlock via HTTP command ............................19 3.6.5. Unlock via Exit Button ..............................20 3.6.6. Wiegand ..................................21 3.7. Reboot ....................................21 3.8. Reset ...................................... 22 4.
  • Page 6 4.2.6. Encryption ..................................28 4.2.7. NAT ....................................28 4.2.8. User Agent ..................................29 4.3. Access Control ..................................30 4.3.1. Web Relay ..................................30 4.4. Security ....................................31 4.4.1. Anti-alarm ..................................31 4.4.2. Motion ................................... 31 4.4.3. Action .................................... 32 4.5. Upgrade ....................................35 4.5.1.

  • Page 7: Product Overview

    1.1. Product Description Akuvox E11R is a SIP-compliant, hands-free one button video outdoor phone. It can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with visitors via audio and video calls, and unlock the door if they need.

  • Page 8: Connector Introduction

    E11R Admin Guide 1.2. Connector Introduction Ethernet(POE): Ethernet (POE) connector which can provide both power and network connection. 12V/GND: External power supply terminal if POE connector is not available. Figure 1.2.1 Connector Introduction WG_D0/WG_D1: Wiegand terminal. DOORA/B: Trigger signal input terminal.

  • Page 9: Led Status Information

    E11R Admin Guide 1.3. LED Status Information LED Status Description Blue Always on Normal status Flashing Calling Flashing Network is unavailable Green Always on Talking on a call Flashing Receiving a call Pink Flashing Upgrading...

  • Page 10: Daily Use

    LED turns green, it means the call has been answered. 2.2. Receiving a Call Users can use IP phone or indoor monitor to call E11R and E11R will answer it automatically by default. If auto answer is disabled, pressing call button to answer the incoming call.

  • Page 11: Unlock

    2.3. Unlock 2.3.1. Unlock by RF Card Place the predefined user cards in RFID card reader to unlock. Under normal conditions, E11R will announce “The door is now opened”. Both 13.56MHz and 125KHz RFID cards are supported on E11R. 2.3.2. Unlock by DTMF Codes Users can press the predefined DTMF code from an answer unit to remotely unlock the door during the call.

  • Page 12: Basic Features

    3.1. Access the website setting 3.1.1. IP Announcement While E11R starts up normally, hold the call button for several seconds after the Status LED turns blue, voice system will enter IP announcement mode. In IP announcement mode, the IP address will be announced periodically and “IP 0.0.0.0”...

  • Page 13: Password Modification

    E11R Admin Guide User Name: admin Password: admin Note: The recommended browser is Google Chrome. 3.2. Password Modification 3.2.1. Modify the web password Go to Security - Basic to modify password for webpage. To modify password for “admin” or “user” account.

  • Page 14: Network Setting

    3.3.2. Network Setting Go to Network - Basic, dynamically or statically to obtain address. 3.3.2.1. DHCP E11R uses DHCP by default, it will get IP address, Subnet Mask, Figure 3.3.2.1 DHCP mode Default Gateway and DNS server address from DHCP server automatically.

  • Page 15: Sound

    E11R Admin Guide 3.3.3. Sound Go to Phone - Voice to configure volume and upload tone file. Mic Volume: To configure microphone volume. Speaker Volume: To configure speaker volume. Open Door Warning: Disable it, and users will not hear the prompt voice when the door is opened.

  • Page 16: Chime Bell

    E11R Admin Guide 3.3.4. Chime bell The chime bell is used to amplify the ringtone volume and help users not miss the call. Go to Web-Intercom-Basic-Chime Bell to configure it. Figure 3.3.4-Chime bell Choose Relay A or Relay B then when the relay is triggered, the bell will ring with the call established for better sound amplification.

  • Page 17: Sip Call

    3.4.2.1. SIP Account Status: To display register result. Account: To switch the account to be configured. E11R supports 2 SIP accounts. Account Active: To enable the account, it is disabled by default. Figure 3.4.2.1 SIP account Display Label: To configure label displayed on the phone’s LCD screen.
  • Page 18 E11R Admin Guide displaying. Register Name: To enter extension number which users want and the number is allocated by SIP server. User Name: To enter user name of the extension. Password: To enter password for the extension. SIP Server 1&2 Server IP 1: To enter SIP server’s IP address or URL.
  • Page 19 E11R Admin Guide messages and route them to the designated SIP server. 3.4.2.3. Transport Type To display and configure transport type for SIP message. There are 4 transport types in total. l UDP: UDP is an unreliable but very efficient transport layer protocol.

  • Page 20: Auto Answer

    E11R Admin Guide 3.4.3. Auto Answer Figure 3.4.3-1 Auto answer for sip calls Go to Account - Advanced to enable auto answer feature for SIP Figure 3.4.3-2 Auto answer for direct IP calls calls. Go to Phone - Call Feature to enable auto answer feature for direct IP calls.

  • Page 21: No Answer Call

    Admin Guide 3.4.5. No Answer Call Go to Intercom - Basic to configure. No Answer Call: If enabled, E11R will call to No Answer Call1 and No Answer Call2 in sequence automatically when push button call Figure 3.4.5- No Answer Call is not answered over timeout(30s by default).

  • Page 22: Rtsp

    E11R Admin Guide 3.5.2. RTSP E11R supports RTSP stream, go to Intercom - RTSP to enable or disable RTSP server. The URL for RTSP stream is: rtsp://IP_address/live/ch00_0. Figure 3.5.2 RTSP 3.5.3. Onvif E11R supports ONVIF protocol, which means E11R’s camera can be searched by other devices, like NVR, which supports ONVIF Figure 3.5.3 ONVIF...

  • Page 23: Access Control

    There are three terminals of relay: NO, NC and COM. NO stands for normally open contact while NC stands for normally closed contact. Relay ID: E11R supports two relays, user can configure them respectively. Relay Type: Default state means NC and COM are normally closed, while Invert state means NC and COM are normally opened.

  • Page 24: Unlock Via Dtmf Code

    DTMF&Multiple DTMF: To configure DTMF code for remote unlocking. 3.6.3. Unlock via RF Card(Optional) Go to Intercom - Card setting setting to manage card access Figure 3.6.3-1 Import/Export Card Data system. Import/Export Card Data E11R supports import or export the card data file, which is...

  • Page 25: Unlock Via Http Command

    E11R Admin Guide convenient for administrator to deal with a large number of cards. The maximum card data file is 200K which is around 500 cards. Note: Please consult administrator for the .xml format RFID cards template file. Obtain and Add Card l Switch card status to “Card Issuing”...

  • Page 26: Unlock Via Exit Button

    3.6.5. Unlock via Exit Button Go to Intercom - Input to configure input settings. E11R supports two input triggers “Input A/B(DOOR A/B).” Input Service: To enable or disable input trigger service. Trigger Option: To choose open circuit trigger or closed circuit trigger.

  • Page 27: Wiegand

    E11R will receive the data from wiegand port. We generally connect the wiegand input device, such as the wiegand card reader. Or E11R can be used as output, it is generally used to connect the third-party access control, and E11R sends the data as wiegand signal, and then transfer to the access control module.

  • Page 28: Reset

    E11R Admin Guide 3.8. Reset Go to Upgrade - Basic, user can reset the phone to factory Figure 3.8 Reset in website settings.

  • Page 29: Advanced Features

    E11R Admin Guide 4. Advanced Features 4.1. Phone Configuration 4.1.1. LED Go to Intercom - LED Setting to configure the LED status. To setup the LED lighting mode. State: There is five states: Normal, Offline, Calling, Talking and Receiving. Color Off: The default status is OFF.

  • Page 30: Ir Led

    4.1.2. IR LED Go to Intercom - Advanced to configure. Photoresistor: The setting is for night vision, when the surrounding of E11R is very dark, infrared LED will turn on and E11R will turn to night mode. Figure 4.1.2 IR LED Photoresistor value relates to light intensity and larger value means that light intensity is smaller.

  • Page 31: Intercom

    E11R Admin Guide 4.2. Intercom 4.2.1. Call Time Related Go to Intercom - Basic to configure. Max Call Time: To configure the max call time. Dial In Time: To configure the max incoming dial time, available Figure 4.2.1 Call time related when auto answer is disabled.

  • Page 32: Codec

    Min Local SIP Port: To configure maximum local SIP port for designated SIP account. Caller ID Header: To choose Caller ID Header format. Anonymous Call: If enabled, E11R will block its information when Figure 4.2.3 SIP call related calling out.
  • Page 33 E11R Admin Guide Audio Codec: E11R supports four audio codecs: PCMA, PCMU, G729, G722. Different audio codecs require different bandwidth, users can enable/disable them according to different network environment. Note: Bandwidth consumption and sample rates are as below: Codec Bandwidth...

  • Page 34: Session Timer

    E11R Admin Guide Multicast codec ： Go to Phone - Call Feature to configure multicast related codec. 4.2.5. Session Timer Go to Account - Advanced to configure. If enabled, the on going call will be disconnected automatically once Figure 4.2.5 Session timer the session expired unless it’s been refreshed by UAC or UAS.

  • Page 35: User Agent

    SIP message. if user agent is set to specific value, users can see the information from PCAP. If user agent is blank, by Figure 4.2.8 User Agent default, users can see the company name “Akuvox”, model number and firmware version from PCAP.

  • Page 36: Access Control

    E11R Admin Guide 4.3. Access Control 4.3.1. Web Relay E11R supports extra web relay. Figure 4.3.1-1 Web relay Go to Phone - WebRelay to configure. Type: Connect web relay and choose the type. IP Address: Enter web relay IP address.

  • Page 37: Security

    Go to Intercom - Advanced to configure. Tamper Alarm: E11R integrates internal gravity sensor for the own Figure 4.4.1 Anti-alarm security, and after enabling tamper alarm, if the gravity of E11R changes dramatically, the phone will alarm. Gravity sensor threshold stands for sensitivity of sensor.

  • Page 38: Action

    Motion Detect Time Setting: To make Motion Detect Time for a whole week. 4.4.3. Action E11R supports to send notifications, snapshots via email and ftp transfer method, or calls via sip call method, when trigger specific actions. 4.4.3.1. Action Parameters Go to Intercom - Action to set action receiver.
  • Page 39 FTP Password: To configure password of FTP server. FTP Test: To test whether FTP notification is available. SIP Notification SIP Call Number: To configure sip call number. SIP Call Name: To configure display name of E11R. Three specific actions which will be triggered on E11R:...
  • Page 40 E11R Admin Guide 4.4.3.2. Pushbutton Action Go to Intercom - Basic to configure. Action to execute: To choose suitable way to receive message or Figure 4.4.3.2 Pushbutton Action snapshot when dialing out. HTTP URL: If you choose HTTP mode, enter the URL format: http://http server IP address/any information.

  • Page 41: Upgrade

    E11R Admin Guide Http URL: To configure URL, if HTTP action is chosen. Action Delay: To configure after how long to execute to send out notifications and trigger relay. Open relay: To configure which relay to trigger. Figure 4.4.3.4 Input interface triggered action 4.5.

  • Page 42: Log

    E11R Admin Guide 4.6. Log 4.6.1. Call Log Go to Phone - Call Log, users can see a list of call which have Figure 4.6.1 Call log dialed, received or missed. And users can delete calls from list. 4.6.2. Door Log Go to Phone - Door Log, users can see a list of door log which records card information and date.

  • Page 43: System Log

    E11R Admin Guide 4.6.3. System Log Go to Upgrade - Advanced to configure system log level and Figure 4.6.3 System log export system log file. System log level: From level 0 to 7.The higher level means the more specific system log is saved to a temporary file. It’s level 3 by default.
  • Page 44 E11R DNS-SRV: Service record in the Domain Name System ACS: Auto Configuration Server Admin Guide Auto: Automatically FTP: File Transfer Protocol AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground Abbreviations ACD: Automatic Call Distribution HTTP: Hypertext Transfer Protocol Autop: Automatical Provisioning...
  • Page 45 PCAP: Packet Capture SIP: Session Initiation Protocol E11R Admin Guide PNP: Plug and Play SNMP: Simple Network Management Protocol RFID: Radio Frequency Identification STUN: Session Traversal Utilities for NAT RTP: Real-time Transport Protocol SNMP: Simple Mail Transfer Protocol RTSP: Real Time Streaming Protocol...
  • Page 46 Contact us For more information about the product, please visit us at www.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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