Akuvox E16 Series Administrator's Manual
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Akuvox E16 Series Administrator's Manual

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Version: 1.0 | Date: April.2021

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  • Page 1 Version: 1.0 | Date: April.2021...
  • Page 2 About This Manual Thank you for choosing Akuvox E16 series door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to 116.30.0.43 version, and it provides all the configurations for the functions and features of E16 series door phones.
  • Page 3 Introduction of Icons and Symbols Warning:  Always abide by this information in order to prevent the persons from injury. Caution:  Always abide by this information in order to prevent the damages to the device. Note:  Informative information and advice from the efficient use of the device.
  • Page 4 Related Documentation You are advised to refer to the related documents for more technical information via the link below: http://wiki.akuvox.com...

  • Page 5: Table Of Contents

    Table of Contents 1. Product Overview....................1 2. Change Log......................2 3. Model Specification....................3 4. Introduction to Configuration Menu..............5 5. Access the Device....................7 5.1. Access the Device Setting on the device..........7 5.2. Access the Device Setting on the Web Interface........7 6. Time and Language Setting.................. 9 6.1.
  • Page 6 8.4.3.1. Configure Audio Codec............26 8.4.3.2. Configure Video Codec............27 8.5. Configure DTMF Data Transmission............28 9. Relay Switch Setting....................29 9.1. Relay Switch Setting................. 29 9.2. Web Relay Setting..................30 9.2.1. Configure Web Relay on the Web Interface........30 9.2.2. Configure Web Relay on the Device..........32 10.
  • Page 7 13.1. MJPEG Image Capturing................56 13.2. Live Stream....................57 13.3. RTSP Stream Monitoring............... 58 13.3.1. RTSP Basic Setting..............58 13.3.2. RTSP Stream Setting..............59 13.4. ONVIF......................60 14. Logs........................62 14.1. Call Logs....................62 14.2. Door Logs....................62 14.3. Temperature Log..................63 15. Debug........................64 15.1.

  • Page 8: Product Overview

    E16X Administrator Guide 1.Product Overview Akuvox E16 series is an Android-based IP video door phone with a touch screen. It incorporates audio and video communications, access control, and video surveillance. Its finely-tuned Android OS, SmartPlus and AI-based communication technology allow featured customization to better suit your operation habit.

  • Page 9: Change Log

    E16X Administrator Guide 2.Change Log The change log will be updated here along with the changes in new software version. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 10: Model Specification

    Touch Screen √ Button Housing Material Plastic Relay Out Alarm In RS485 √ √ Resolution 1280x720 Brightness 500cd/m Card Reader 13.56MHz Wi-Fi Bluetooth √ IP Rating IP65 Temperature Optional Detection Face recognition √ External SD Card AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 11 E16X Administrator Guide Wall Mounting √ Flush Mounting √ Desk Mounting POE Stand by Power 5.5W POE Full Load 9.8W Consumption Power Adapter 5.5W Standby Power Power Adapter Full Load Consumption Color Option Black AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 12: Introduction To Configuration Menu

     Security: this section is for Password modification, tamper alarm, and web interface automatic-logout. Device: this section concerns LED light setting, ODSP Setting, screen  saver setting, sound&volume setting and third-party integration in terms of integration via Wiegand, RS485. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 13 3. Akuvox PC Manager: Distribute all configuration items in batch on a LAN. 4. IP scanner: it is used to search Akuvox device IP addresses on a LAN. 5. FacePro: Manage face data in batch for the door phone on a LAN.

  • Page 14: Access The Device

    5.2. Access the Device Setting on the Web Interface You can also use Akuvox IP scanner tool to search the device IP address in the same LAN. Then enter the device IP address on the web browser in order to log in the device web interface where you can configure and adjust...
  • Page 15 Then use the IP address to login in the web browser by user name and password admin and admin.  You can also obtain the device IP address using the Akuvox IP scanner to log in the device web interface. Please refer to the URL below for the IP scanner application: http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[]=...

  • Page 16: Time And Language Setting

    And when your time zone is selected, the device will automatically notify the NTP server of its time zone so that the NTP server can synchronize the time zone setting in your device. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 17: Led Setting

    LED light can be disabled in order to reduce the electrical power consumption. To configure the configuration on web Setting > Time/Lang > Time Interface. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 18: Configure Led White Light Setting

    “Off” then the white light will be turned off.  Max White Light Value: set the white light value from 1-5, and the default white light value is “3”. The greater value it is, the brighter the light will AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 19: Screen Display Configuration

    QR code scan. 6.4. Screen Display configuration E16 series door phones allow you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference.

  • Page 20: Upload Screensaver

    To configure the configuration on web Device > LCD > Upload ScreenSaver interface. You can upload a maximum of 5 pictures, and each picture will be displayed in rotation according to the ID order with specific time duration (Time Interval) you set. AKUVOX SMART INTERCOM www.akuvox.com...

  • Page 21: Volume & Tone Configuration

    E16X Administrator Guide 6.5. Volume & Tone Configuration Volume and tone configuration in E16 door phone refers to the Call volume, the AD volume, key volume and Mic volume and open door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience.

  • Page 22: Upload Open Door Tone

    E16X Administrator Guide 6.5.2.Upload Open Door Tone You can upload the Open-Door Tone on the device web interface.To configure the configuration on web Device > Voice > Open Door Tone Setting interface. 6.5.3. Configure Door Access Prompt Text You can enable or disable the door access prompt to be shown on the access control terminal screen for door open failure and success.

  • Page 23: Network Setting

    E16X Administrator Guide 7.Network Setting 7.1. Device Network Connection Setting You can configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP connection. Moreover, you can set up IP address, Subnet Mask, Default Gateway, LAN DNS1 & LAN DNS2. To configure the configuration on web Network >...

  • Page 24: Device Deployment In Network

    E16X Administrator Guide environment.  Default Gateway: set up the correct gateway default gateway according to the IP address of the default gateway.  DNS1/DNS2: set up DNS1/ DNS2 (Domain Name Server)according to your actual network environment. DNS1 is the primary DNS server address while the DNS2 is the secondary server address and the door phone connects to DNS2 server when the primary DNS server is unavailable .

  • Page 25: Nat Setting

    E16X Administrator Guide  Discovery Mode: go to “Enabled” to turn on the discovery mode of the device so that it can be discovered by other devices in the network,and go to “Disabled” if you want to conceal the device so as not to be discovered by other devices.

  • Page 26: Intercom Call Configuration

    E16X Administrator Guide 8.Intercom Call Configuration Intercom call in the device can be configured to allow you to perform a variety of customized intercom calls such as IP call and SIP call for different application scenarios. 8.1. IP call & IP Call Configuration IP call can be made directly on the intercom device by entering the IP number on the device.

  • Page 27: Ip Call Configuration

    E16X Administrator Guide Note:  You can press Home on the Dial screen if you want to go back to the initial screen. 8.1.2.IP Call Configuration To configure the IP call on the device web Basic > Direct IP interface. Parameter Set-up: ...

  • Page 28: Sip Account Registration

    E16X Administrator Guide 8.2.1.SIP Account Registration E16 series door phones support two SIP accounts that can all be registered according to your applications. The SIP account can be configured on the device interface. To perform the SIP account setting on the web Account >...

  • Page 29: Sip Server Configuration

    E16X Administrator Guide 8.2.2.SIP Server Configuration SIP servers can be set up for device in order to achieve call session through SIP server between intercom devices. To set up SIP server, you can go to Account > Basic > Preferred SIP Server. Parameter Set-up: ...

  • Page 30: Configure Data Transmission Type

    E16X Administrator Guide Parameter Set-up:  Enable Outbound: go to “Enable” and “Disable” to turn on or turn off the outbound proxy server.  Server IP: enter the SIP address of the outbound proxy server.  Port: enter the Port number for establish call session via the outbound proxy server ...

  • Page 31: Call Auto-Answer Configuration

    E16X Administrator Guide  UDP: select “UDP” for unreliable but very efficient transport layer protocol. UDP is the default transport protocol.  TCP: select “TCP” for Reliable but less-efficient transport layer protocol.  TLS: select “TLS” for Secured and Reliable transport layer protocol. ...

  • Page 32: Call Settings

    8.4. Call Settings 8.4.1.Maximum Call Duration Setting E16 series door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the phone. When the call time duration is reached, the door phone will terminate the call automatically.

  • Page 33: Audio& Video Codec Configuration For Sip Calls

    8.4.3.Audio& Video Codec Configuration for SIP Calls 8.4.3.1. Configure Audio Codec E16 series door phone support four types of Codec (PCMU, PCMA, G729, G722) for encoding and decoding the the audio data during the call session. Each type of Codec vary in terms of the sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment.

  • Page 34: Configure Video Codec

    E16X Administrator Guide Please refers to the bandwidth consumption and sample rate for the four types of codecs below: Codec Type Bandwidth Sample Rate Consumption PCMA 64 kbit/s 8kHZ PCMU 64 kbit/s 8kHZ G729 8 kbit/s 8kHZ G722 64 kbit/s 16kHZ 8.4.3.2.

  • Page 35: Configure Dtmf Data Transmission

    E16X Administrator Guide  Payload: select the payload type (ranging from 90-118) to configure the audio codec payload. The pay load between the door phone and the corresponding intercom device should be identical. The default payload is 104. 8.5. Configure DTMF Data Transmission In order to achieve the door access via DTMF code or some other applications, you are required to properly configure DTMF in order to establish a DTMF-based data transmission between the door phone and...

  • Page 36: Relay Switch Setting

    E16X Administrator Guide 9.Relay Switch Setting 9.1. Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Access Control > Relay > Relay interface. Parameter Set-up:  Trigger Delay (Sec): set the relay trigger delay timing (Ranging from 1-10 Sec.) For example, if you set the delay time as “5”...

  • Page 37: Web Relay Setting

    E16X Administrator Guide DTMP Mode is set as 3-digits.  Relay Status: relay status is low by default which means normally closed(NC) If the relay status is high, then it is in Normally Open status(NO).  Relay Name: name the relay switch according to your need. For example you can name the relay switch according to where the relay switch is located for the convenience.
  • Page 38 E16X Administrator Guide Parameter Set-up:  Type: select among three options Disabled, WebRelay and Both. Select WebRelay to enable the web relay. Select “Disable” to disable the web relay. Select Both to enable both local relay and web relay.  IP Address: enter the we relay IP address provided by the web relay manufacturer.

  • Page 39: Configure Web Relay On The Device

    E16X Administrator Guide performed on the intercom device, while this setting is optional. And please refer to the example below: http://admin:admin@192.168.1.2/state.xml?relayState=2. After the web relay is set up, you can configure the specific web relay to be triggered based on the relay location for the door access. To configure the configuration on web Access Control >...

  • Page 40: Door Access Schedule Management

    E16X Administrator Guide Door Access Schedule Management You are required to configure and make schedule for the user-based door access via RF card, Private PIN and Facial recognition. 10.1. Configure Door Access Schedule You can create door access schedules so that they can be later conveniently applied to the door access control intended for individual user or a group of users created.

  • Page 41: Import And Export Door Access Schedule

    E16X Administrator Guide To create a longer period schedule, select Schedule Type as Normal. 10.1.2. Import and Export Door Access Schedule In addition to creating door access schedule separately, you can also conveniently import or export the schedules in order to maximize your door access schedule management efficiency.

  • Page 42: Edit The Door Access Schedule

    E16X Administrator Guide 10.1.3. Edit the Door Access Schedule If you want to edit or delete your door access schedule you created, you can edit or delete the configured schedule separately or in batch on the web interface. To configure the configuration on web Access Control > Schedule Setting >...

  • Page 43: Door Unlock Configuration

    E16X Administrator Guide 11. Door Unlock Configuration E16 series door phone offer you three types of door access via PIN code, RF card and Facial recognition. You can configure them on the device and web interface. More over, you can import or exporting the configured files to maximize your RF card configuration efficiency.

  • Page 44: Configure Private Pin Code On The Device

     Public PIN code will not valid until the function is turned on. Note:  APT+PIN can only be applicable when the device is added to the Akuvox SmartPlus. 11.1.2. Configure Private PIN Code on the Device You can configure door access by Private PIN code on the device by entering the user’s name and the PIN code for the door access.

  • Page 45: Configure Private Pin Code On The Web Interface

    E16X Administrator Guide 11.1.3. Configure Private PIN Code on the Web Interface On the web Access Control > User interface, you can not only set up PIN code, but also set and select the door access schedule that you created for the validity of the PIN Code access during a certain time span you scheduled.

  • Page 46: Configure Private Pin Access Mode

    11.1.4. Configure Private PIN Access Mode E16 series door phones offer you two types of access modes for private PIN code access, namely “ PIN” and “ APT#+PIN”. To configure the access mode, you can go to Access Control >...

  • Page 47: Configure Rf Card For Door Unlock

    E16X Administrator Guide Parameter Set-up:  Authorization Mode: select access mode between “ PIN” and “APT#+PIN”. if you select “PIN” then you are only required to enter PIN code directly for the door access,while if you select “ APT#+PIN”, then you are required to enter the Apartment Number first before entering your PIN code for the door access.

  • Page 48: Configure Rf Card Code Format

    E16X Administrator Guide 11.2.1.1. Configure RF Card Code Format If you want to integrate with the third-party intercom system in terms of RF card door access, you can change the RF card code format to be identical with that applied in the third-party system. To configure the configuration on web Access Control >...

  • Page 49: Configure Facial Recognition On Web Interface

    E16X Administrator Guide 11.2.2.2. Configure Facial Recognition on Web Interface To configure the configuration on web Access Control > User interface. Parameter Set-up:  Status: It will show “Registered” when the picture uploaded conforms to the format and standard otherwise it would show “ Unregistered” as the default.

  • Page 50: Configure Door Access Using Configured Files

     Pictures to be uploaded should be in jpg or png format. 11.3. Configure Door Access Using Configured Files. E16 series door phones allow you to speedily configure user(s)-specific door access in batch by importing the configured all-in-one door access control files incorporating user information, door access type, door access schedule etc., thus all the door access setting can be done at one stop, saving your...

  • Page 51: Unlock By Qr Code

    11.4.2. Unlock by Bluetooth You can also gain the door access by mobile phone with Bluetooth which is used together with Akuvox SmartPlus. You can shake the mobile phone closer to the access control terminal for the door access. To configure the...

  • Page 52: Unlock By Http Command On Web Browser

    E16X Administrator Guide Parameter Set-up:  Enabled: enable or disable the Bluetooth function. Bluetooth is turned off by default.  Rssi Threshold: select the signal receiving strength from -85~-50db in absolute terms. The higher value it is, the greater strength it has. The default value is 72db in absolute terms.

  • Page 53: Unlock By Exit Button By The Door

    E16X Administrator Guide Parameter Set-up:  Enable: enable the HTTP command unlock function by go toing on Enable field.  User Name: enter the user name of the device web interface, for example “Admin”.  Password: enter the password for the HTTP command. For example : “12345”.

  • Page 54: Unlock By Reception Tab

     Door Status: display the status of input signal. 11.4.5. Unlock by Reception Tab In the device home screen, E16 series door phone provide residents and visitors a quick door access by pressing the Reception tab on the bottom of the home screen.To do the configuration, you can go to Intercom >...

  • Page 55: Unlock By Dtmf Code

    E16X Administrator Guide  Name: enter the name for the Reception icon on the home screen.  Number: enter the SIP/IP number to be called to after pressing the Reception icon for the door access. 11.4.6. Unlock by DTMF Code DTMF codes can be configured on the door phone web interface and set up identical DTMF code on the corresponding intercom devices such as indoor monitor, which allows residents to enter the DTMF code on the soft keypad or...

  • Page 56: Body Temperature Measurement For Door Access（Optional

    11.4.7. Body Temperature Measurement for Door Access（Optional） E16 series provide you with an optional body temperature measurement function designed to be applied in the situation where the measurement becomes necessary for the safety of the residents and visitors etc. Residents and visitors are required to go through temperature measurement along with optional mask detection check before they are allowed for the door access.
  • Page 57 E16X Administrator Guide Parameter set-up:  Mode: select either Disabled Mode or Wrist Mode for temperature measurement according to your need. The device can be installed with digital forehead temperature detector therefore you can are required to set the mode properly according to your application. ...

  • Page 58: Ambient Temperature Configuration

    E16X Administrator Guide will appear for you to fill in SIP/IP numbers when you check the box in the Action to Execute field. 11.4.7.2. Ambient Temperature Configuration In order to offset the minor variations on the temperature as affected by the ambient temperature in the different places where the device is installed or in the different time of a day, you are required to configure the temperature setting on the basis of time segments during a day.

  • Page 59: Security

    E16X Administrator Guide 12. Security 12.1.Tamper Alarm Setting Tamper alarm function serves as a protection against any unauthorized removal of the devices by triggering off the temper alarm on the device. To configure the configuration on web Security > Basic > Temper Alarm interface.

  • Page 60: Security Notification Setting

    E16X Administrator Guide 12.2.Security Notification Setting 12.2.1. Email Notification Setting If you want to receive the security notification via email, you can configure the Email notification on the web interface properly. To configure the configuration on web Setting > Action > Email Notification interface. Parameter Set-up: ...

  • Page 61: Ftp Notification Setting

    E16X Administrator Guide  Port: enter the port number from which the email is sent out.  SMTP user name: enter the SMTP user name, which is usually the same with sender’s email address.  SMTP password:configure the password of SMTP service, which is same with sender’s email address.

  • Page 62: Tftp Notification Setting

    E16X Administrator Guide 12.2.3. TFTP Notification Setting If you want to receive the security notification via TFTP, you can configure the FTP notification on the web interface properly. To configure the configuration on web Setting > Action > TFTP Notification interface. Parameter set-up: ...

  • Page 63: Monitor And Image

    13. Monitor and Image 13.1.MJPEG Image Capturing E16 series allow you to capture the MJPEG format monitoring image if needed. You can enable the MJPEG function and set the image quality on the web interface. To configure the configuration on web Surveillance > MJPEG >...

  • Page 64: Live Stream

    E16X Administrator Guide 13.2.Live Stream If you want to check the real-time video from the E16 series access control terminal, you can go to the device web interface to obtain the real-time video or you can also enter the correct URL on the web browser to obtain it directly.

  • Page 65: Rtsp Stream Monitoring

    E16X Administrator Guide 13.3.RTSP Stream Monitoring E16 series door phone support RTSP stream that allows intercom devices such as indoor monitor or the monitoring unit from the third party to monitor or obtain the the real time audio/ video (RTSP stream) from the door phone using the correct URL.

  • Page 66: Rtsp Stream Setting

    E16X Administrator Guide 13.3.2. RTSP Stream Setting You can select the video codec format for the RTSP stream for the monitoring and you can also configure video resolution and bitrate etc. which based on your actual network environment on the web interface. To configure the configuration on web Surveillance >...

  • Page 67: Onvif

    13.4. ONVIF Real-time video from the E16 series access control terminal camera can be searched and obtained by the Akuvox indoor monitor or by the third-party devices such as NVR (Network Video Recorder) you can configure the ONVIF function in the access control terminal so that other device will be able to see the video from the access control terminal.
  • Page 68 E16X Administrator Guide After the setting is complete, you can enter the ONVIF URL on the third party device to view the video stream. For example: http://IP address:80/onvif/device_service Note:  Fill in the specific IP address of the door phone in the URL.

  • Page 69: Logs

    E16X Administrator Guide 14. Logs 14.1. Call Logs If you want to check on the calls inclusive of the dial-out calls , received calls and missed calls in a certain period of time, you can check and search the call log on the device web interface and export the call log from the device if needed.

  • Page 70: Temperature Log

    E16X Administrator Guide Parameter set-up:  Save Door Log Enabled: tick the check box to turn on or turn off the door log function.  Status: select between Success and Failed options to search for successful door accesses or Failed door accesses. ...

  • Page 71: Debug

     Remote System Log: select “Enable” or “ Disable” if you wan to enable or disable the remote system log.  Remote System Server: enter the remote server address to receive the the device log. And the remote server address will be provide by Akuvox technical support.

  • Page 72: Pcap For Debugging

    E16X Administrator Guide 15.2.PCAP for Debugging PCAP in E16 series access control terminal is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose. You can set up the PCAP on the device web Upgrade > Advanced >...

  • Page 73: Firmware Upgrade

    E16X Administrator Guide 16. Firmware Upgrade Firmware of different versions for E16 series access control terminal can be upgraded on the device web Upgrade > Basic interface. Note:  Firmware files should be .zip format for upgrade.

  • Page 74: Backup

    E16X Administrator Guide 17. Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed.

  • Page 75: Auto-Provisioning Via Configuration File

    Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmwares, which will then be used to to update the firmware and the corresponding parameters on the door phone.

  • Page 76: Configuration Files For Auto-Provisioning

    MAC-based configuration files. 18.3.AutoP Schedule Akuvox provides you with different Autop methods that enable the access control terminal to perform provisioning for itself in a specific time according to your schedule. To configure the configuration on web Upgrade >...

  • Page 77: Dhcp Provisioning Configuration

    E16X Administrator Guide Parameter Set-up:  Power On: select Power on, if you want the device to perform Autop every time it boots up.  Repeatedly: select Repeatedly, if you want the device to perform autop according to the schedule you set up. ...
  • Page 78 E16X Administrator Guide Note:  The custom Option type must be a string. The value is the URL of TFTP server. Parameter set-up:  Custom Option: enter the DHCP code that matched with corresponding URL so that device will find the configuration file server for the configuration or upgrading.

  • Page 79: Static Provisioning Configuration

    E16X Administrator Guide  DHCP Option 66: If none of the above is set, the device will automatically use DHCP Option 66 for getting the upgrade server URL. This is done within the software and the user does not need to specify this. To make it work, you need to configure the DHCP server for the option 66 with the update server URL in it.
  • Page 80 E16X Administrator Guide Parameter set-up:  URL: set up tftp，http，https，ftp server address for the provisioning.  User Name: set up a user name if the server needs an user name to be accessed to otherwise leave it blank.  Password: set up a password if the server needs a password to be accessed to otherwise leave it blank.
  • Page 81  HTTP: http://192.168.0.19/ (use the default port 80)  http://192.168.0.19:8080/ (use other ports, such as 8080)  HTTPS: https://192.168.0.19/ (use the default port 443) Tip:  Akuvox do not provide user specified server.  Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.

  • Page 82: Integration With Third Party Device

    19. Integration with Third Party Device 19.1.Integration via Wiegand If you want to integrate the E16 series access control terminal with the third-party devices via Wiegand, you can configure the Wiegand on the web Device > Wiegand > Wiegand interface.

  • Page 83: Integration Via Rs485

    E16X Administrator Guide  Wiegand Input Data Order： set the Wiegand input data sequence between “ Normal” and “Reversed” if you select “ Reversed” then the input card number will be reversed an vice versa.  Wiegand Output Data Order: set the Wiegand output data sequence between “...

  • Page 84: Osdp Setting

    E16X Administrator Guide Integration Mode Description None If you select “None” then the RS485 integration will be disabled. OSDP If you Select “OSDP” Mode, then the integration communication between the E16 series door phone and the third party device is via OSDP protocol. You are required to check for the device integration protocol and make sure if that they use the same integration protocol.
  • Page 85 E16X Administrator Guide the system. Note:  Dummy card numbers can not be sent if “OSDP” is not selected in the RS485 list field.

  • Page 86: Password Modification

    E16X Administrator Guide 20. Password Modification On the device web interface, you can set and change password for accessing the web Security > Basic > Web Password Modify interface. In addition, you can also select the user role when setting passwords. To set up the Project PIN code, you can go to Project PIN section.

  • Page 87: System Reboot&Reset

    E16X Administrator Guide 21. System Reboot&Reset 21.1.Reboot If you want to restart the device, you can operate it on the device web Upgrade > Basic interface as well. Moreover, you can set up schedule for the device to be restarted. To set up the device restart schedule on web Upgrade >...

  • Page 88: Reset

    E16X Administrator Guide 21.2.Reset If you want to reset the device system to the factory setting, you can it on the web Upgrade > Basic interface.

  • Page 89: Abbreviations

    E16X Administrator Guide 22. Abbreviations ACS: Auto Configuration Server Auto: Automatically AEC: Configurable Acoustic and Line Echo Cancelers ACD: Automatic Call Distribution Autop: Automatical Provisioning AES: Advanced Encryption Standard BLF: Busy Lamp Field COM: Common CPE: Customer Premise Equipment CWMP: CPE WAN Management Protocol DTMF: Dual Tone Multi-Frequency DHCP: Dynamic Host Configuration Protocol DNS: Domain Name System...
  • Page 90 E16X Administrator Guide PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol...

  • Page 91: Faq

    “3888” and “OK” to enter the system setting screen. Go to info screen to check the IP address. ✔Common method: Using Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec.
  • Page 92 E16X Administrator Guide folrder into .zip again. Q55: Which version of ONVIF does R20 and R29 support? A55: Onvif 18.04 profiles door phones support these card types? Prox, Legacy iClass,iClassSE,HID Mifare, HID DESFire,HID SEOS A6: Sorry, they are not supported. They need to be implemented via hardware modifications.
  • Page 93 E16X Administrator Guide  Firmware Version The firmware is different between hardware version1 and hardware version 2. Go to Web-Status -Firmware Version. 20.X.X.X is hardware version 1. 220.X.X.X is hardware version 2.  Hardware version The firmware is different between hardware version1 and hardware version 2. Go to Web-Status -Firmware Version.

  • Page 94: Contact Us

    E16X Administrator Guide 24. Contact Us For more information about the product, please visit us at www.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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