SHOWTEC Compact Power Lightset V2 User Manual page 7

lÀ
Return
Procedure
Â
Relurned
merchondise
must
be
sent
prepoid
ond
in
the
originol
pocking, coll logs
will
not be
issued.
Pockoge
must
be cleorly lobeled wiih
o
Return
Authorizotion Number
(RMA
number).
Producls
returned
without on
RMA
number
will be refused. Highlite will not
occepl the returned goods
or
ony
responsibility.
Coll
Highlite
0031-455667723
or
moil
oftersoles@hiqhlile.nl
ond
request on
RMA
prior
1o
shipping
ihe
fixture.
Be
prepored
To
provide the model number.
seriol
number ond o
brief description of
The
couse for
the
reTurn. Be sure
to properly pock
fixture. ony shipping
domoge
resulting from
inodequoie
pockoging
is
the
customer's
responsibility.
HighliTe reserves
the
righT
to
use
its
own discretion to repoir
or
reploce
producT{s).
As
o
suggestion,
proper
UPS
pocking
or
double-boxing
is
olwoys o
sof
e method to
use.
Nole:
lf
you ore given on
RMA
number, pleose include lhe following informolion
on
o
piece of poper
inside
lhe
box:
l)
Yournome
2) Your
oddress
3)
Your
phone number
4) A brief
description of the
symptoms
Cloims
The
client
hos
the
obligoTion
to check the delivered goods immediotely upon
delivery for
ony
short-
comings ond/or
visible defecls.
or
perform
this
check ofter
our
onnouncement ihot
the goods ore ot
lheir
disposol.
Domoge incurred
in shipping
is
the
responsibility of
the
shipper;
iherefore the domoge
must be
reported
To
the conier upon
receipl
of merchondise.
11
is
ihe
customeas responsibility to notify ond submii
cloims
with ihe
shipper
in
the event
Thoi o fixiure
is
domoged
due
10
shipping. Tronsportotion
domoge
hos
to be reported to
us
within one doy ofter receipt
of the
delivery.
Any relurn shipment
hos To
be mode post-poid ot
oll times. Return shipmenls musl be
occomponied wilh
o letter defining the
reoson for return shipment. Non-prepoid return shipments will be
refused.
unless
otherwise
ogreed
in
writing.
Comploints ogoinst
us
must
be mode known
in
writing
or by fox
within l0 working
doys
ofter receipl of the
invoice. Afler
this
period comploints
will not be hondled onymore.
Comploints will only then be considered
if
the client
hos so
for complied wiih oll ports of lhe ogreement,
regordless of
lhe
ogreemeni of which the obligotion
is
resulting.