Lenovo ThinkAgile VX7820 User Manual page 262

• "Server does not power on (no indication that input power is connected to the server)" on page 252
• "Server does not power off (shut down)" on page 253
Embedded hypervisor is not in the boot list
Complete the following steps until the problem is solved.
1. If the server has been installed, moved, or serviced recently, or if this is the first time the embedded
hypervisor is being used, make sure that the device is connected properly and that there is no physical
damage to the connectors.
2. See the documentation that comes with the optional embedded hypervisor flash device for setup and
configuration information.
3. Check
http://www.lenovo.com/us/en/serverproven/
supported for the server.
4. Make sure that the embedded hypervisor device is listed in the list of available boot options. From the
management controller user interface, click Server Configuration ➙ Boot Options.
For information about accessing the management controller user interface, see the XClarity Controller
product documentation:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/dw1lm_c_chapter2_
openingandusing.html
5. Check
http://datacentersupport.lenovo.com
hypervisor and the server.
6. Make sure that other software works on the server to ensure that it is working properly.
Server does not power on (no indication that input power is connected to the server)
Complete the following steps until the problem is resolved:
1. Check the power LED on the front operator panel.
2. Check the power supply LEDs.
3. Check the front operator panel LCD display for error indications.
4. Check the event log for any events related to the server not powering on.
5. Check for any LEDs that are flashing amber.
6. Disconnect and reconnect the input power cords.
7. Make sure that the power cords are connected to a working electrical outlet that is providing the
necessary levels of input power (see the power supply labels for input power requirements).
8. Reseat the power supplies.
9. Replace the power supplies.
The power button does not work (server does not start)
Note: The power button will not function until approximately 10 to 20 seconds after the server has been
connected to ac power.
Check the following items to help resolve the problem:
• Verify that input power is applied to the server and that the power supplies are functioning. See "Server
does not power on (no indication that input power is connected to the server)" on page 252.
• Make sure that the minimum number of DIMMs are installed and functional for your processor
configuration.
• If you just installed an optional device, remove it, and restart the server. If the server starts, you might have
installed more devices than the power supply supports.
User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node
252
to validate that the embedded hypervisor device is
for any tech tips (service bulletins) related to the embedded