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Symptom
Cause
User name or
password is
incorrect (has
changed).
SSL function of the
MAS-A100 is
enabled.
Web browser
Google Chrome is
does not
not installed in the
launch.
default folder.
[Error
The response of
response] or
the MAS-A100 is
[Bad response]
not normal
is displayed in
temporarily.
MASM-1.
A problem
occurred on the
MAS-A100.
SSL function of the
MAS-A100 is
enabled.
[Config file is
The config file of
broken] is
MASM-1 is
displayed in
damaged.
MASM-1.
[Other error] is
The response of
displayed in
the MAS-A100 is
MASM-1.
not normal
temporarily.
The network
transfer speed is
too slow.
[Timeout] is
The network
displayed in
transfer speed is
MASM-1.
too slow.
Solution
Register the MAS-A100 again.
Disable the SSL function of the MAS-A100.
Install Google Chrome in the default folder.
Wait a while, and then try again.
Do not use multiple instances of MASM-1, or
use the web UI of the MAS-A100 concurrently
with MASM-1 to perform setup and operation
of the same MAS-A100 unit.
Restart the MAS-A100.
Disable the SSL function of the MAS-A100.
Delete the config file, as described in "Config
file" in the "MASM-1 preparation" section, and
set a password and register the MAS-A100
units again.
Wait a while, and refresh the view in MASM-1.
Reduce the number of MAS-A100 units when
updating the firmware of multiple units at the
same time.
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