Training; Customer Support - Siemens RUGGEDCOM RSG2100 Installation Manual

Preface

Training

above shall constitute the Seller's sole liability and the Customer's exclusive remedy
for defective or nonconforming goods or services whether claims of the Customer
are based in contract (including fundamental breach), in tort (including negligence
and strict liability) or otherwise.
For warranty details, visit
service representative.
Training
Siemens offers a wide range of educational services ranging from in-house training
of standard courses on networking, Ethernet switches and routers, to on-site cus-
tomized courses tailored to the customer's needs, experience and application.
Siemens' Educational Services team thrives on providing our customers with the es-
sential practical skills to make sure users have the right knowledge and expertise to
understand the various technologies associated with critical communications net-
work infrastructure technologies.
Siemens ' unique mix of IT/Telecommunications expertise combined with domain
knowledge in the utility, transportation and industrial markets, allows Siemens to
provide training specific to the customer's application.
For more information about training services and course availability, visit
www.siemens.com

Customer Support

Customer support is available 24 hours, 7 days a week for all Siemens customers.
For technical support or general information, contact Siemens Customer Support
through any of the following methods:
vi
https://www.siemens.com
or contact a Siemens Sales representative.
Online
Visit http://www.siemens.com/automation/support-request
Support Request (SR) or check on the status of an existing SR.
Telephone
Call a local hotline center to submit a Support Request (SR). To locate a lo-
cal hotline center, visit https://w3.siemens.com/aspa_app/­?lang=en.
Mobile App
Install the Industry Online Support app by Siemens AG on any Android,
Apple iOS or Windows mobile device and be able to:
• Access Siemens' extensive library of support documentation, includ-
ing FAQs and manuals
• Submit SRs or check on the status of an existing SR
• Contact a local Siemens representative from Sales, Technical Support,
Training, etc.
or contact a Siemens customer
https://-
to submit a
RUGGEDCOM RSG2100
Installation Manual, 03/2020, C79000-G8976-1040-17