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Digital Networks DECserver 708 Installation Manual

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DECserver 708
INSTALLATION MANUAL
Part Number: IM-DSRVW-00
JUNE 2003
This book describes how to install, maintain, and troubleshoot the DECserver 708.
Revision/Update Information: This is a NEW document.

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Summary of Contents for Digital Networks DECserver 708

  • Page 1 DECserver 708 INSTALLATION MANUAL Part Number: IM-DSRVW-00 JUNE 2003 This book describes how to install, maintain, and troubleshoot the DECserver 708. Revision/Update Information: This is a NEW document.
  • Page 2 Digital Networks makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.
  • Page 3 This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna.
  • Page 4 CE Notice — Class A Computing Device: Warning! This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Achtung! Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.

  • Page 5: Table Of Contents

    What is the DECserver 708? ........
  • Page 6 Installing the DECserver 708 in a Rack ........
  • Page 7 Diagnosing DECserver 708 Problems ........
  • Page 8 viii...

  • Page 9: Preface

    The DECserver 708 Hardware Installation Manual shows how to install the DECserver 708 when the site is verified and the cables and devices are in place. This manual shows how to verify the site, install cables and devices, and troubleshoot the DECserver 708.

  • Page 10: Organization

    Organization This manual is organized as follows: Chapter Description Provides an overview of the DECserver 708 features. Describes how to verify the site before installing the DECserver 708. Describes how to cable the site. Describes connector pins for the various server connectors and also describes various cables, adapters, and accessories used with the DECserver 708.

  • Page 11: Conventions

    Conventions Conventions This document uses the following conventions. Convention Description Bold Type Indicates user input. The following are used to call attention to important information throughout this document NOTE Calls the reader’s attention to any item of information that may be of special NOTE importance.

  • Page 12: Related Documentation

    Related Documentation Related Documentation The following documents may help the user to configure and manage the DECserver 708. All documentation is on the Web and can be located at http://www.dnpg.com/dr/npg/dsrfm-mn.html. All documentation also resides on the CD-ROM (CD-DNAS0-00). Part Number Title Description QS-DSRVW-00...

  • Page 13: Online Support Services

    Online Support Services Online Support Services To locate product-specific information, refer to the Digital Networks web site at: http://www.digitalnetworks.net/products/ To locate information about our other products, refer to the our web site at: http://www.digitalnetworks.net/ To locate product warranty information, refer to the our web site at: http://www.digitalnetworks.net/support/warranty...

  • Page 15: Safety

    Safety Overview Any warning or caution that appears in this document is defined as follows. The cautions that must be observed for the hardware are described in this document in English, German, French, and Spanish. WARNING Contains information to prevent personal injury. CAUTION Contains information to prevent damage to equipment.
  • Page 16 ATTENTION Les charges excessives d'électricité statique peuvent endommager les modules et les composants électroniques. Digital Networks conseille l'utilisation d'un bracelet de masse et d'un plan de travail mis à la terre lors de la manipulation des modules. PRECAUCION La electricidad estática puede dañar los componentes electrónicos y los módulos.
  • Page 17 WARNING To avoid bodily injury or equipment damage, use care when connecting the power cord. VORSICHT Um mögliche Verletzungen oder Geräteschäden durch elek- trischen Strom zu vermeiden, seien Sie besonders vorsich- tig, wenn Sie das Netzkabel anschliessen. DANGER Lors de la connexion du cordon d'alimentation, prenez toutes les précautions nécessaires afin d'éviter tout risque corporel ou dommage matériel.
  • Page 18 WARNING Operational power supply modules are heavy, and may be hot; use care when removing a power supply module. VORSICHT Im Betrieb befindliche Stromversorgungsmodule sind schwer und können außerdem heiß sein. Seien Sie beim Entfernen von Stromversorgungsmodulen besonders vor- sichtig. DANGER Les modules d'alimentation opérationnels sont lourds et peuvent être chauds;...

  • Page 19: Product Introduction

    Chapter 1 Product Introduction Overview Introduction This chapter describes the DECserver 708. It includes an overview of the components and features, and describes the controls, indicators, and connectors. In This Chapter Information is presented in this chapter as follows: Topic...

  • Page 20: What Is The Decserver 708

    ThinWire Ethernet/IEEE 802.3 through an adapter The DECserver 708 can be installed on a desktop or in a 19-inch rack. The DECserver 708 supports Flash RAM capability and other nonvolatile forms of memory. The memory capability is factory installed on the DECserver 708. The Flash RAM is order seperately.

  • Page 21: Models

    Models Models The DECserver 708 supports EIA-232-D/V.24/V.28 full modem control on eight 9-pin male D-connectors. Use this model to connect devices that require full duplex, asynchronous control (for example: modems). Figure 1–1 shows a front view of the DECserver 708.
  • Page 22 Models Figure 1–2 shows a rear view of the DECserver 708. Figure 1-2: DECserver 708 Rear View TEXT TEXT ORIENTATION ORIENTATION Regulatory label Power receptacle 1-4 Product Introduction...

  • Page 23: Controls, Indicators, And Connectors

    Controls, Indicators, and Connectors Controls, Indicators, and Connectors The DECserver 708 controls, indicators, and connectors are located on the front of the DECserver 708 as shown in Figure 1–1, with the exception of the Power receptacle, which is on the rear of the DECserver 708 (Figure 1–2).
  • Page 24 Ethernet. DECserver 708 Indicators Table 1-2: Indicator Display Lights (green) when the DECserver 708 has System OK LED passed self-test. Blinks when a nonfatal error occurs on self-test. When off, indicates that the DECserver 708 has failed self-test. Refer to Table 1–3.
  • Page 25 Ethernet/IEEE 802.3 local area network using a transceiver cable. 10BaseT Ethernet connector This single female RJ45 connector connects to a 10BaseT Ethernet/IEEE 802.3 local area network. Power cord receptacle The DECserver 708 power cord plugs into this receptacle. Product Introduction 1-7...

  • Page 26: Understanding The Software Loading

    If a device is connected to the console port, the DECserver 708 can display status messages while the boot sequence is running. Status messages indicate the Ethernet address of the DECserver 708, the name of the load image it is looking for, and the stage of the boot process it is in.

  • Page 27: Checking The Site

    The DECserver 708 can operate in an office environment and in a standard equipment rack located in a computer room or satellite equipment room. Regardless of where you install the DECserver 708, verify that all of the requirements in this section are met before beginning the installation.

  • Page 28: Physical Requirements

    Physical Requirements Physical Requirements Allow for 15 cm (6 in) of airspace around the DECserver 708 air vents. Table 2–1 shows the size and weight of the DECserver 708. Table 2–2 shows the acoustic pa- rameters. Table 2-1: Physical Specifications of the DECserver 700...

  • Page 29: Environmental Requirements

    Environmental Requirements Environmental Requirements Environmental requirements for temperature and humidity must be within the ranges shown in Table 2–3. Table 2-3: Environmental Specifications of the DECserver 708 Parameter Minimum Maximum Temperature Operating C (41 C (122 Nonoperating - 40 C (- 40...

  • Page 30: Electrical Requirements

    50/60 Hz Line current 1.0 A rms /.5 A rms Power 42 W The DECserver 708 automatically selects the voltage range. Table 2–5 shows the electrical output from the standard Ethernet/IEEE 802.3connector. Table 2-5: Standard Ethernet/IEEE 802.3 Connector Output Parameter...

  • Page 31: Cabling The Site

    In This Chapter Topic Page Preinstallation Checks Installing the Ethernet Cables and Devices IInstalling Serial Cables and Devices on the DECserver 708 Cabling Requirements 3-10 Installing the DECserver 708 in a Rack 3-12 Installing the Rack-Mounting Brackets to the DECserver...

  • Page 32: Preinstallation Checks

    • Arrangements have been made to connect the DECserver 708 Ethernet port to an Ethernet interface device (if required). For standard Ethernet, the device can be an Ethernet transceiver. For 10BaseT Ethernet, the device can be a repeater or switch.

  • Page 33: Installing The Ethernet Cables And Devices

    Installing the Ethernet Cables and Devices Installing the Ethernet Cables and Devices You can connect the DECserver 708 to: • Standard Ethernet/IEEE 802.3 network • 10BaseT Ethernet/IEEE 802.3 network • ThinWire Ethernet/IEEE 802.3 network using an external media access unit (MAU) such as a DECXM-AA...

  • Page 34: Installing The Standard Ethernet Cables And Devices

    Installing the Ethernet Cables and Devices Installing the Standard Ethernet Cables and Devices You can connect the DECserver 708 to the standard Ethernet/IEEE 802.3 network (Figure 3–1) by connecting to: • A transceiver on a standard Ethernet coaxial cable for Digital Networks baseband networks or other AUI interfaces.

  • Page 35: Installing The 10Baset Ethernet Cables And Devices

    Installing the Ethernet Cables and Devices Installing the 10BaseT Ethernet Cables and Devices You can connect the DECserver 708 to a Digital Network Switch (Figure 3–2) by using: • BN25G cable for pin-to-pin building wiring Figure 3-2: 10BaseT Ethernet Connection...

  • Page 36: Installing The Thinwire Ethernet Cables And Devices

    Installing the Ethernet Cables and Devices Installing the ThinWire Ethernet Cables and Devices You can connect the DECserver 708 to a ThinWire Ethernet (Figure 3–3) as follows: 1) Connecting the MAU to the standard Ethernet connector 2) Connecting the ThinWire cable to the MAU...
  • Page 37 Installing the Ethernet Cables and Devices Figure 3-4: ThinWire Ethernet Standalone Segment VAXstation 2000 Terminator T-connector Connector ThinWire Ethernet cable DECserver 700 Connector T-connector Connector ThinWire Ethernet cable DECrouter 250 Connector T-connector Connector ThinWire Ethernet cable VAXstation 2000 Connector T-connector Terminator LKG-5573-91I Cabling the Site 3-7...
  • Page 38 Installing the Ethernet Cables and Devices Figure 3–5 shows the DECserver 708 connected as part of a DEMPR ThinWire Ethernet segment. Figure 3-5: DEMPR ThinWire Connection DEMPR VAXstation 2000 ThinWire Ethernet cables DECrouter 250 DECrouter 250 DECrouter 250 DECserver 700-08...
  • Page 39 IInstalling Serial Cables and Devices on the DECserver 708 IInstalling Serial Cables and Devices on the DECserver Use the following cables to connect EIA-232-D devices to the DECserver 708 9-pin D-connectors: Table 3-1: Cables and Adapters for the DECserver 708...

  • Page 40: Cabling Requirements

    Table 3–2 shows the maximum communication distances for different types of cable used between the DECserver 708 and the Ethernet device. Table 3–3 shows the maximum cable lengths for a number of data rates using DECserver 708 supported line protocols.

  • Page 41: Standard Ethernet Connection

    Cabling Requirements Standard Ethernet Connection The transceiver cable must not exceed the maximum distances listed in Table 3-2. 10BaseT Ethernet Connection The 10BaseT Ethernet installation must conform to the following configuration rules: • The twisted-pair cable must not exceed the maximum distance listed in Table 3-2.

  • Page 42: Installing The Decserver 708 In A Rack

    Installing the DECserver 708 in a Rack Installing the DECserver 708 in a Rack You can rack mount the DECserver 708 in one of two ways (Table 3–4) depending on how you install the brackets. Table 3-4: Installing the DECserver 708 Brackets...

  • Page 43: Installing The Rack Mounting Brackets To The Decserver

    Installing the Rack-Mounting Brackets to the DECserver Installing the Rack-Mounting Brackets to the DECserver Figure 3–6 shows how to install the brackets in the DECserver 708. The DECserver 716 is shown in this illustration. Figure 3-6: How to Fit the Brackets to the DECserver 708 3505-05 Table 3-5: describes how to assemble the rack-mounting kit as illustrated in Figure 3-6.

  • Page 44: Required Tools

    CAUTION Static electricity can damage servers and electronic components. Digital Networks recommends using a grounded antistatic wrist strap and a grounded work surface when handling any servers. Check the shipment for damaged and missing parts. In case of damaged or missing parts, contact your delivery agent and your sales representative.

  • Page 45: Installation Components

    Installation Components Installation Components The following lists installation components including the connecting cables. • Brackets. For optional wall-mounting hardware, refer to Wiring and Connectivity selection on the web page: www.dnpg.com/products. • Serial line connection. For a list of supported cables refer to Table 3-1 in this Chapter.
  • Page 46 Installation Components 3-16 Cabling the Site...

  • Page 47: Connector And Cable Pin Descriptions

    Overview Introduction This chapter describes the pins of the DECserver 708 hardware connectors and the cables used to interface to the DECserver 708 hardware. Wiring diagrams of the individual cables are included to help you in troubleshooting and cable building.

  • Page 48: Connector Pin Descriptions

    Connector Pin Descriptions Connector Pin Descriptions This section describes the pins for the following DECserver 708 connectors: • Standard Ethernet/IEEE 802.3 transceiver interface • 10BaseT Ethernet/IEEE 802.3 transceiver interface • DECserver 708 serial port connectors Standard Ethernet The standard Ethernet connector matches the signal specifications described in The Ethernet: A Local Area Network: Data Link Layer and Physical Layer Specification.
  • Page 49 Connector Pin Descriptions Figure 4-1 shows a standard Ethernet transceiver interface connector. Figure 4-1: Pin Numbers and Signals for Standard Ethernet Connector PIN 1 PIN 9 Pin Number Signal Name Shield Collision Presence + Transmit + Reserved Receive + +12 Volt Power return Reserved Reserved Collision Presence –...

  • Page 50: 10Baset Ethernet

    Connector Pin Descriptions 10BaseT Ethernet The 10BaseT Ethernet connector is an 8-pin modular jack (RJ45). Figure 4-2 shows a 10BaseT Ethernet connector. Figure 4-2: Pin Numbers and Signals for 10BaseT Ethernet Connector PIN 1 Pin Number Signal Name Transmit + Transmit –...

  • Page 51: Decserver 708 Serial Line Ports

    Connector Pin Descriptions DECserver 708 Serial Line Ports The DECserver 708 uses a 9-pin D-sub connector on the serial line ports. Figure 4-3 shows a 9-Pin D-sub Connector. Figure 4-3: Pin Numbers and Signals for 9-Pin D-sub Connector Pin 1...

  • Page 52: Cable Connections

    Cable Connections Cable Connections The following table describes the cable connections that are compatible with the DECserver 708 Ethernet and serial line connectors. Wiring diagrams of individual cables are provided for use in troubleshooting and cable building. Table 4-1: Cable Connections...
  • Page 53 Cable Connections Figure 4-4: Adapters and Connectors Used with the DECserver 708 H8585-AC MJ8 to DB25 Modem Adapter H8585-AB MJ8 to DB25 Modem Adapter 8-pin 8-pin DB25 DB25 Modular Modular Plug Plug Jack Jack DSRS DSRS TXD GND SIG GND...
  • Page 54 Cable Connections 4-8 Connector and Cable Pin Descriptions...

  • Page 55: Installing And Removing The Flash Ram Card

    Installing and Removing the Flash RAM Card Overview Introduction This chapter describes how to install and how to remove the Flash RAM card from a DECserver 708. In This Chapter Topic Page About the Flash RAM Card Installing the Flash RAM Card in the DECserver...

  • Page 56: About The Flash Ram Card

    About the Flash RAM Card About the Flash RAM Card Use the Flash RAM card to store the DECserver operational software, which can then be used to load the DECserver rather than using a load host available on the LAN. The Flash RAM may be updated with later releases of operational software.

  • Page 57: Installing The Flash Ram Card In The Decserver

    Installing the Flash RAM Card in the DECserver Installing the Flash RAM Card in the DECserver Figure 5-1 shows the Flash RAM card being inserted into the DECserver. Table 5-1 describes how to insert the Flash RAM card. Figure 5-1: Flash RAM Card Installation Table 5-1: Flash RAM Card Installation Procedures Step Action...

  • Page 58: Removing The Flash Ram Card From The Decserver

    Removing the Flash RAM Card from the DECserver Removing the Flash RAM Card from the DECserver The Flash RAM card can be hot swapped and may be removed at anytime. Figure 5-2 shows the Flash RAM card being removed from the DECserver. Table 5-2 describes how to remove the Flash RAM card.

  • Page 59: What To Do If You Have Problems

    Introduction This chapter helps you identify and correct problems you may encounter during and after the installation of the DECserver 708 hardware. The troubleshooting procedures are for diagnosing and correcting hardware-related problems only. Notify the network manager if the troubleshooting procedures indicate the problem is software related or if the procedures do not correct the problem.

  • Page 60: In This Chapter

    In This Chapter Topic Page Diagnosing DECserver 708 Problems Seven-Segment Display Off and System OK LED Off System OK LED Off/Seven-Segment Display Flashing “C”, “d”,or “n” System OK LED Off/Seven-Segment Display Flashing System OK LED Flashing Seven-Segment Display Has a “3”...

  • Page 61: Diagnosing Decserver 708 Problems

    Diagnosing DECserver 708 Problems Diagnosing DECserver 708 Problems Compare the state of the seven-segment display and the System OK LED with those shown in Table 6-1 and go to the section indicated for information on corrective action. On power up, the seven-segment display will show an “8”. Allow about 3 minutes NOTE to elapse before determining the state of the display.
  • Page 62 Diagnosing DECserver 708 Problems Table 6-1: Display/Indications Device Definitio State Indication Corrective Action System OK Diagnostic Self-test passed See System OK Fatal error LED Off/ Seven-Segment section. Flashing See System OK Nonfatal LED Flashing error section. Seven- Status/ No power or...

  • Page 63: Seven-Segment Display Off And System Ok Led Off

    Power is not reaching the DECserver 708 hardware. Correction • Secure the power cable at the DECserver 708 and at the wall outlet and check the fuse in the power cable plug (if applicable). • 708 power cord into another outlet. If power is not available at the wall outlet, check the wall outlet’s circuit breaker.

  • Page 64: System Ok Led Off/Seven-Segment Display Flashing "C", "D",Or "N

    If the seven-segment display is flashing “d”, replace the SIMM in connector 2. • If no SIMM or the wrong type of SIMM is installed, the seven-segment display flashes “n”. If the SIMM is found to be faulty, return the DECserver708 to Digital Networks. NOTE...

  • Page 65: System Ok Led Off/Seven-Segment Display Flashing

    There is no corrective procedure for this problem except for SIMM failure (refer to note). Notify the network manager that the DECserver 708 must be returned to Digital Networks for repair or replacement. Refer to the Network Access Server Problem Solving manual for information about returning the unit to Digital Networks.

  • Page 66: System Ok Led Flashing

    System OK LED Flashing System OK LED Flashing If the System OK LED is flashing after power up, it indicates that the DECserver 708 has a nonfatal problem detected during self-test. The error message on the console terminal shows the primary problem.

  • Page 67: Error Message 922

    22196-02. Test the hardware again by pulling out the power cord and reinserting it. If this corrects the problem, the fault is external to the DECserver 708. If this fails to correct the problem, notify the network manager that the DECserver 708 must be returned to Digital Networks for repair or for replacement.

  • Page 68: Error Message 967

    (NVRAM) parameters. Correction Reset the DECserver 708 to the factory settings by pulling out the power cord and reinserting it while pressing the system reset switch until E shows on the seven- segment display. If this fails to correct the problem, notify the network manager that the DECserver 708 must be returned to Digital Networks for repair or for replacement.

  • Page 69: Seven-Segment Display Has A "3

    Seven-Segment Display Has a “3” Seven-Segment Display Has a “3” If the seven-segment display has a “3” after power up, the DECserver 708 has a downline loading problem. To isolate and diagnose the problem, do the following: Connect a terminal to the console port of the DECserver 708, then power up the terminal.
  • Page 70 Local –951– network access server will retry operation in n seconds Problem Load hosts not responding to the DECserver 708 downline load request within the allotted timeout period. Correction Copy the error message exactly as it appears on the console terminal display and notify the network manager.

  • Page 71: Seven-Segment Display Codes

    Seven-Segment Display Codes Seven-Segment Display Codes This section shows the codes that are appear on the seven-segment display during the server internal self-test when the module goes through a power up and initialization. The first column indicates a vertical (hub) view of the codes. The second column describes the codes.
  • Page 72 Firmware loading from Flash RAM Requesting load Load request backoff Loading Requesting dump Dumping Hardware revision number incompatible with firmware revision number No SIMMS or wrong type SIMMs installed ROTATING DECserver 708 is operating correctly 6-14 What to Do If You Have Problems...

  • Page 73: Network Activity Led

    Network Activity LED Network Activity LED Table 6-2 shows the Network Activity LED. Table 6-2: Network Activity LED Ethernet Selected Connection Status LED Display 10BaseT Open/incorrectly terminated Correctly terminated / no network activity Correctly terminated / network FLASHING (rate activity independent of network activity) Standard Ethernet...
  • Page 74 Network Activity LED 6-16 What to Do If You Have Problems...

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