Digital Networks DECserver ConX4 Installation And User Manual

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Installation and User's Guide for the
4
4P
DECserver ConX
and ConX
Part Number: IG-DSC04-00
November 2004
4
4P
This document describes how to install and troubleshoot the DECserver ConX
and DECserver ConX
products.
www.digitalnetworks.net

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  • Page 1 Installation and User’s Guide for the DECserver ConX and ConX Part Number: IG-DSC04-00 November 2004 This document describes how to install and troubleshoot the DECserver ConX and DECserver ConX products. www.digitalnetworks.net...
  • Page 2 Digital Networks makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.
  • Page 3 NOTICES FCC Notice — Class A Computing Device: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4: Table Of Contents

    Chapter 2 Installation Overview....................... 2-1 Introduction...................... 2-1 In This Chapter ....................2-1 Powering the DECserver ConX4 Hardware ............ 2-1 Configuration Installation ................2-3 Booting From Flash RAM ................2-7 Booting From the Network ................2-7 Using Console Commands to Boot..............2-8 Reset to Factory Defaults................
  • Page 5: Overview

    Preface Overview This manual describes the procedures used to install and troubleshoot the DECserver ConX product family. Purpose of This Guide This guide describes how to install the DECserver ConX hardware. It also provides problem-solving information and product specifications. Read through this guide completely to understand the features and capabilities.
  • Page 6 Convention Description Ctrl /X Hold down the Control key and simultaneously press the key specified by X. The DECserver displays this key combination as ^X. UPPERCASE Uppercase letters in command lines indicate keywords that must be entered. You can enter keywords in either upper-case or lowercase. You can abbreviate command keywords to the smallest number of characters that distinguish the key-word to the DECserver.
  • Page 7: Support Services

    Support Services To locate product-specific information, information about our other products, or product warranty information, refer to our website: http://www.digitalnetworks.net/ To contact us by mail: Digital Networks 20 North Wentworth Ave Londonderry, NH 03053-7438 To contact us by phone: Location Phone Number U.S.
  • Page 8 Support Services This page is intentionally blank. viii...
  • Page 9: In This Chapter

    Chapter 1 Overview Introduction This chapter provides an overview of the DECserver ConX product family. DECserver solutions make it possible to remotely manage your serial-only devices over a network. Serial devices such as: modems, bar code readers, scanners, cash registers, laboratory instruments, numerically controlled factory equipment, and virtually any RS232, RS422 and RS423 based devices are supported by the DECserver ConX family.
  • Page 10: Description

    • Console cable • DB9 null-modem adapter ConX (DSC04-P*) DECserver ConX with Power-Over-Ethernet • DECserver ConX serial device server • Power-over-Ethernet injector, with power adapter • AC Power Adapter • Country-specific power cable • Product CD-ROM • Console cable • DB9 null-modem adapter Note: The asterisk indicates the following country variants: A=US/Canada/Japan;...
  • Page 11: Features

    Features The DECserver ConX supports the following standard features and protocols. • Network enable any RS232/RS422/RS423 serial device for remote access and control • Auto-detected 10/100Mbps Ethernet full-duplex and half-duplex communications supported • 8 sessions per port • Upgradeable on-board firmware. •...
  • Page 12: Hardware

    Hardware Figure 1–2 calls out the DECserver ConX controls, indicators, and connectors. Table 1–1 provides a description of these features. Figure 1-2: DECserver ConX Hardware 1-4 Overview...
  • Page 13 Table 1-1: Controls, Indicators, and Connectors Item Description Power Indicator Turns on when power is supplied to the DECserver ConX through a power adapter or through Power-over- Ethernet (PoE). System OK Indicator Turns on when the DECserver ConX successfully completes the ROM-based self-tests. Network OK Indicator Turns on when you connect the DECserver ConX to a...
  • Page 14 This page is intentionally blank. 1-6 Overview...
  • Page 15: Introduction

    (on a tabletop or mounted to a wall). In This Chapter Topic Page Powering the DECserver ConX4 Hardware Configuration Installation Running the DECserver ConX Self-Tests Loading the DECserver Network Access Software Verifying the Operation of the DECserver Ports...
  • Page 16 Figure 2-1: Figure 2-1 shows how to connect the AC power adapter. 802.3af Power-over-Ethernet, PoE The AC Adapter is not required to apply power to the DECserver ConX when choosing the DSC04-B* PoE option. Power is applied through a CAT-5 cable. The DECserver ConX is a ’Powered Device’...
  • Page 17: Configuration Installation

    Contact your Digital Networks sales representative for information on approved PSE devices. Configuration Installation Depending on your configuration, you can install the DECserver ConX as a tabletop device, on a wall, or it can be mounted in a standard 19-inch rack (see note at the bottom of this page).
  • Page 18 To facilitate mounting the DECserver ConX on a standard 19-inch cab- inet, the spacing of the screw holes on the Wallmount bracket are identi- NOTE cal the spacing on the cabinet rails. Figure 2-3: Standalone Configuration – 10/100BASE-T Connection Table 2-1: Description of Standalone Configuration (10/100BASE-T) Callout Number Description RJ45 Cable to Ethernet...
  • Page 19 Running the DECserver ConX Self-Tests The DECserver ConX runs a series of self-tests when you turn on the power. It reports test status through the DECserver ConX Port Activity LEDs (refer to Figure 1–2). If the DECserver ConX is not properly connected to an Ethernet LAN (refer to the section, Installing the DECserver ConX Hardware, in this chapter), the network loopback self-tests fail.
  • Page 20: Booting From Flash Ram

    Loading the DECserver Network Access Software Before you load the software, optionally attach a terminal to the console port. The DECserver displays status messages on the console terminal while the boot sequence is running. Status messages indicate the Ethernet address of the DECserver, the name of the load image it is looking for, and the current stage of the boot process.
  • Page 21 To allow booting of a nonstandard boot image name, perform the following steps: 1) 1. During the boot sequence of the DECserver initialization process, press Ctrl/B two times consecutively. Ctrl/B Ctrl/B The boot process stops and the DECserver returns the following console prompt: >>>...
  • Page 22 — B MNENG4 –– This command instructs the DECserver to look for the MNENG4 software image first in Flash RAM, then from the network. — b /tftp/serversw –– This command instructs the DECserver to look for image / TFTP/SERVERSW; first in Flash RAM, then from the network. If you want lowercase letters, you have to use quotation marks.
  • Page 23 • B media:name –– The media name specifies which boot media to use. — FLA: –– Use Flash RAM. For example: Use this command to load image MNENG4 B FLA:MNENG4 Use this command to reload the same image already in flash. B FLA: —...
  • Page 24 S address Set various IP addresses for directed TFTP image loading-- the address specification is of the form aa=nnn.nnn.nnn.nnn where "aa=" is one of: IP= the IP address of the DECserver, GW= the IP address of the default gateway, TFTP= the IP address of the TFTP load server. example >>>...
  • Page 25 Verifying the Operation of the DECserver Ports To verify the operation of each port, perform the following steps: 1) Connect a terminal to the port you want to test. 2) Press the Return key two or three times to set the operating speed (autobaud) of the port.
  • Page 26: Reset To Factory Defaults

    Console Commands to Boot", for more information. Upgrading Firmware The firmware in the DECserver is upgradeable and from time to time Digital Networks may make new versions available. Check the Digital Networks website and your DECserver Network Access Software release notes to determine if you need an update.
  • Page 27 If your DECserver is already booted and running DECserver Network Access Software skip to section B: A) Apply power. When self-test completes the following will be displayed on the console: Local> Local -901- Initializing DECserver ConX4 00-10-64- 8E-A2-3B FW V2.6 HW 1.0 . . . Proceed to Step 3.
  • Page 28: Upgrading Software

    Step Action Connect to console terminal of DECserver. (Factory Default: Port 1, Baud=9600, Parity=None, Databits=8, and StopBits=1) If your configuration settings have changed you console settings may be different.) Apply power to the DECserver. During the boot sequence of the DECserver initialization process, press Ctrl/B two times consecutively.
  • Page 29 This page is intentionally blank. Installation 2-15...
  • Page 30 2-16 Installation...
  • Page 31: Chapter 3 Troubleshooting

    Chapter 3 Troubleshooting Overview Introduction This chapter provides troubleshooting information for the DECserver. This chapter also provides problem and solution information tables to help you isolate hardware, software, or network problems. Before servicing the DECserver, you should: 1. Verify that you have properly installed the DECserver. 2.
  • Page 32: Operating Problems

    Operating Problems Operating Problems When troubleshooting self-test or boot problems, connect a terminal to the console port on the DECserver to view error messages. Port 1 is the default console port. For descriptions of error messages and tips on trouble-shooting NOTE DECserver problems, refer to the Network Access Server Problem Solv- ing Guide.
  • Page 33 Operating Problems Table 3–1 lists some possible hardware, software, or network problems and suggested solutions. Table 3-1: DECserver Troubleshooting Problems Possible Causes Action The self-test fails, and the The network LED port or Terminate the network correctly. Replace the DECserver. network LED does not go on.
  • Page 34 Operating Problems Problems Possible Causes Action The DECserver cannot The service is not available. Refer to the Network Access connect to a service on the Server Problem Solving Guide. LAT network. LAT software is not installed Refer to the Network Access on the host system.
  • Page 35: Chapter 4 Specifications

    Appendix A Specifications Overview Introduction This appendix lists the specifications for the DECserver ConX In This Chapter Topic Page In This Chapter Environmental Specifications Power Specifications DECserver ConX Connector Pin Out Cable Connector Pin Out Physical Specifications Table A–1 lists the physical specifications for the DECserver ConX Table A-1: Physical Specifications Dimension Value...
  • Page 36: Environmental Specifications

    Environmental Specifications Environmental Specifications The DECserver ConX is designed to operate in an office environment or in equipment room environments, such as telephone closets or satellite equipment rooms. The operating and shipping environments are described in Tables A–2 and A–3. Table A-2: Operating Environment Dimension Value...
  • Page 37: Power Specifications

    Power Specifications Power Specifications Table A–4 lists the DECserver ConX power supply specifications and Table A–5 lists the DECserver ConX power specifications. Table A-4: Power Supply Item Value Input Voltage 90 - 264 Vac Input current 0.4 amps Inrush current at 115Vac 15 amps Frequency 50 Hz to 60 Hz...
  • Page 38 DECserver ConX4 Connector Pin Out DECserver ConX Connector Pin Out Pin out for the DECserver ConX was designed for compatibility with Open DECconnect. Figure A–1 shows the circuit connections for each port. Figure A-1: Port Circuit...
  • Page 39 Cable Connector Pin Out Cable Connector Pin Out This section provides wiring diagrams for the serial communication cable connectors listed in Table A–6. Table A-6: Cable Connectors Item Value BN25G MP8-to-MP8 (Modular Plug) equipment cable BN24H MP8-to-MMP6 (Modified Modular Plug) office cable The BN25G is a twisted-pair (four twisted pairs) cable with standard 8-pin modular plugs.
  • Page 40 Cable Connector Pin Out Table A-7 defines the wiring configuration for the BN25G cable. Table A-7: BN25G Cable Wiring Configurations. RJ45 DECserver ConX 8-pin Modular Plug 8-pin Modular Plug Signal Signal RXD GND RXD GND TXD GND TXD GND Not used Not used Not used Not used...
  • Page 41 Cable Connector Pin Out Table A-8: Wiring Configuration for the BN24H cable Asynchronous Device DECserver ConX 6-pin Modular Plug or Wall Plate 8-pin RJ45 Connector Signal Signal RXD GND TXD GND TXD GND RXD GND Not used Not used...
  • Page 42 Cable Connector Pin Out This page is intentionally blank.

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