Table of Contents
Troubleshooting
Related Manuals for NETGEAR GS110TUP
Summary of Contents for NETGEAR GS110TUP
- Page 1 Hardware Installation Guide 10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Switch with 1 SFP and 1 Copper Uplink Models GS110TUP GS710TUP NETGEAR, Inc. March 2020 350 E. Plumeria Drive 202-12042-02 San Jose, CA 95134, USA...
- Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
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Page 3: Table Of Contents
Features....................6 Management options................8 Safety instructions and warnings............9 Chapter 2 Hardware Overview Model GS110TUP hardware.............13 Model GS110TUP front panel with ports and LEDs....13 Model GS110TUP LEDs..............14 Model GS110TUP back panel............15 Model GS710TUP hardware.............15 Model GS710TUP front panel with ports and LEDs....15 Model GS710TUP LEDs..............16... - Page 4 10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches Wall-mount model GS110TUP horizontally......34 Wall-mount model GS110TUP vertically........35 Mount model GS110TUP to a pole or another surface.....36 Optional Step 5: Install an SFP transceiver module.......37 Step 6: Connect devices to the switch..........37 Step 7: Check the installation............38...
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Page 5: Chapter 1 Introduction
This hardware installation guide complements the installation guide that came with your switch and applies to the following switches:. • Model GS110TUP. NETGEAR 10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop Switch with 1 SFP and 1 Copper Uplink. -
Page 6: Overview
The switch supports the following key hardware features: • Four (model GS110TUP) or eight (model GS710TUP) 10/100/1000BASE-T RJ-45 copper ports that can provide PoE++ (IEEE 802.3bt). • For model GS110TUP, four 10/100/1000BASE-T RJ-45 copper ports that can provide PoE+ (IEEE 802.at). • One RJ-45 copper uplink port. - Page 7 • Per-port status LEDs and system status LEDs. • Per-port PoE status LEDs and system PoE Max LED. • NETGEAR green power-saving features: Energy efficiency mode that fully conforms to the IEEE802.3az standard Per-port automatic change to a lower power mode when the port link is down...
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Page 8: Management Options
For more information about the local browser UI, see the user manual, which you can download from netgear.com/support/download/. Note: If you plan to use the NETGEAR Insight app or Insight Cloud portal to manage the switch, we recommend that you do not use the local browser UI to change settings that are Insight manageable because they would not be synchronized with Insight or to the network location and other devices to which you assigned the switch. -
Page 9: Safety Instructions And Warnings
(that is, the password is reset to the Insight network password). Note: If you use the NETGEAR Insight app or the Insight Cloud portal, you can temporarily change the management mode of the switch back to Directly Connect... - Page 10 10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches • If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your trained service provider: Depending on your device, the power adapter, power adapter cable, power cable, extension cable, or plug is damaged.
- Page 11 10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches If your device uses a power adapter: If you were not provided with a power adapter, contact your local NETGEAR reseller. The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.
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Page 12: Chapter 2 Hardware Overview
Hardware Overview This chapter describes the switch hardware features. The chapter includes the following sections: • Model GS110TUP hardware • Model GS710TUP hardware • Switch hardware interfaces... -
Page 13: Model Gs110Tup Hardware
10/100/1000M BASE-T Ethernet connectivity on page 17). A single port LED functions as the combined link and activity LED (see Model GS110TUP LEDs on page 14). • One dedicated Gigabit SFP fiber port (10, SFP uplink port for fiber connectivity on page 18) that can accept an optional transceiver module. -
Page 14: Model Gs110Tup Leds
Solid green. The switch is powered on and operating normally. If you changed the management mode of the switch to NETGEAR Insight, the switch is not yet added to an Insight managed network or not yet connected to the Insight cloud management server. -
Page 15: Model Gs110Tup Back Panel
10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches Model GS110TUP back panel The back panel of model GS110TUP contains a Kensington lock slot for an optional security cable and an DC power receptacle for the DC power adapter cable that came in the switch package. -
Page 16: Model Gs710Tup Leds
Solid green. The switch is powered on and operating normally. If you changed the management mode of the switch to NETGEAR Insight, the switch is not yet added to an Insight managed network or not yet connected to the Insight cloud management server. -
Page 17: Model Gs710Tup Back Panel
10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches Table 2. LEDs on the front panel of model GS710TUP (Continued) Description Port 9 LED Solid green. A valid 1 Gbps port link is established. Link, speed, and activity for Blinking green. -
Page 18: Sfp Uplink Port For Fiber Connectivity
On model GS110TUP, RJ-45 copper ports 1–4 support PoE++ and RJ-45 copper ports 5–8 support PoE+. On model GS710TUP, RJ-45 copper ports 1–8 support PoE++. -
Page 19: Multi-Function Reset Button
NETGEAR registration status is maintained and not reset. • Reset the switch to factory default settings and reset the registration status. All settings are erased, the switch restarts with factory default settings, and the NETGEAR registration status is reset. You must reregister the switch with NETGEAR. -
Page 20: Chapter 3 Applications
Applications The switch is designed to provide flexibility in configuring network connections. The switch can be used as your only network traffic–distribution device for PoE++, PoE+, PoE, and non-PoE devices. You can also use the swich in a network with 1 Gbps, 100 Mbps, and 10 Mbps Ethernet and fiber hubs, routers, access points, and other switches. -
Page 21: Poe++ Overview
The PoE++ and PoE+ power supplied by the switch is prioritized in ascending port order (from port 1 to port 8), with a total power budget of 240W (model GS110TUP) or 480W (model GS710TUP) across all active PoE++ and PoE+ ports. -
Page 22: Poe++ And Desktop Switching
The following figure shows model GS710TUP. However, the same sample configuration could apply to model GS110TUP: Ports 1–4 provide PoE++, ports 5 and 6 provide PoE+, port 7 and 8 provide non-PoE, and port 9 is an uplink port. - Page 23 10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches Figure 5. Sample PoE++ and desktop switching configuration PoE++ PoE+ Non-PoE Number Device Number Device Switch model GS710TUP PoE++ AV over IP encoder Router PoE+ IP camera Internet PoE+ WiFi access point PoE++ LED lighting Computer...
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Page 24: Ultra60 Poe++ For High-Resolution Surveillance And Security
The following figure shows model GS710TUP. A similar sample configuration could apply to model GS110TUP if you attach PoE++ PTZ cameras to ports 1–4 only. (On model GS110TUP, ports 5–8 support PoE+, not PoE++.) Figure 6. Sample PoE++ surveillance and security configuration... -
Page 25: Ultra60 Poe++ For Poe Lighting In Smart Buildings
Internet or to another device that supports fiber. The following figure shows model GS710TUP. A similar sample configuration could apply to model GS110TUP if you attach LED lighting to ports 1–4 only. (On model GS110TUP, ports 5–8 support PoE+, not PoE++.) Applications... - Page 26 10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches Figure 7. Sample PoE++ lighting configuration PoE++ Non-PoE Number Device Number Device Switch model GS710TUP Internet Router LED lighting in an office room Applications Hardware Installation Guide...
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Page 27: Chapter 4 Installation
Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps described in the following sections: • Step 1: Prepare the site • Step 2: Protect against electrostatic discharge • Step 3: Unpack the switch • Step 4: Install the switch •... -
Page 28: Step 1: Prepare The Site
Temperature. Install the switch in a dry area. Keep the switch away from heat sources such as direct sunlight, warm-air exhausts, hot-air vents, and heaters. For model GS110TUP, the ambient temperature must be between 32ºF and 104ºF (0ºC and 40ºC). -
Page 29: Step 2: Protect Against Electrostatic Discharge
Step 3: Unpack the switch Check the contents of the box to make sure that all items are present before installing the switch. Unpack model GS110TUP Figure 8. Model GS110TUP package contents Installation Hardware Installation Guide... - Page 30 • Another plastic bag that contains the following items: Rubber feet for desktop or table installation. Two wall-mount installation anchors. Two wall-mount installation screws. • Installation guide. 5. If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Installation Hardware Installation Guide...
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Page 31: Unpack Model Gs710Tup
10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches Unpack model GS710TUP Figure 9. Model GS710TUP package contents To check the package contents: 1. Place the container on a clean flat surface, and cut all straps securing the container. 2. -
Page 32: Step 4: Install The Switch
On model GS110TUP, the bottom panel provides two VESA-compliant mount holes, which let you attach that model to a wall. If you purchase an optional off-the-shelf 100 mm VESA standard mount, you can attach model GS110TUP to a pole or another surface. Install the switch on a flat surface The switch comes with four self-adhesive rubber footpads. - Page 33 10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches The following figure shows model GS110TUP. The following figure shows model GS710TUP. Installation Hardware Installation Guide...
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Page 34: Wall-Mount Model Gs110Tup
The distance between the VESA holes is 3.94 in. (100 mm). The following figure shows the bottom panel of the switch. Figure 10. VESA hotels at the bottom panel of model GS110TUP Wall-mount model GS110TUP horizontally You can mount model GS110TUP horizontally to a wall, either with the back panel facing down (the cables will be at the bottom) or facing up (the cables will be at the top). -
Page 35: Wall-Mount Model Gs110Tup Vertically
(the cables will be on the left) or facing right (the cables will be on the right). To mount model GS110TUP vertically to a wall: 1. Locate the two holes on the bottom panel of the switch. -
Page 36: Mount Model Gs110Tup To A Pole Or Another Surface
Both figures show the top panel of the switch, with the VESA holes at the bottom shown transparently. Mount model GS110TUP to a pole or another surface You can use an off-the-shelf 100 mm VESA standard mount to secure the switch to a pole or another surface. -
Page 37: Optional Step 5: Install An Sfp Transceiver Module
SFP uplink port (10). For information about SFP transceiver modules, see SFP uplink port for fiber connectivity on page 18. Note: Contact your NETGEAR sales office to purchase these modules. If you do not want to install an SFP module, skip this procedure. -
Page 38: Step 7: Check The Installation
The switch does not provide an on/off power switch. The power cable connection controls the power. Before connecting the power cable to the power receptacle on the switch, select an AC outlet for the DC power adapter (model GS110TUP) or AC power cable (model Installation Hardware Installation Guide... -
Page 39: Step 9: Manage The Switch
1. Connect the plug of the power cable to the power receptacle on the back of the switch. 2. Plug the DC power adapter (model GS110TUP) or AC power cable (model GS710TUP) into a power source such as a wall socket or power strip. -
Page 40: Chapter 5 Troubleshooting
Troubleshooting This chapter provides information about troubleshooting the switch. The chapter includes the following sections: • Troubleshooting chart • PoE troubleshooting suggestions • Additional troubleshooting suggestions... -
Page 41: Troubleshooting Chart
10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches Troubleshooting chart The following table lists symptoms, possible causes, and possible solutions for problems that might occur. Table 6. Troubleshooting chart Symptom Possible Cause Possible Solution The Power LED is off. Power is not supplied to •... -
Page 42: Poe Troubleshooting Suggestions
10-Port Gigabit Ethernet Ultra60 PoE++ Smart Managed Pro Desktop and Rackmount Switches PoE troubleshooting suggestions Here are some tips for correcting PoE problems that might occur: • Make sure that the PoE Max LED is off. If the PoE Max LED is solid amber, disconnect one or more PoE devices to prevent PoE oversubscription. -
Page 43: Additional Troubleshooting Suggestions
• Switch integrity. If necessary, verify the integrity of the switch by restarting it. To restart the switch, disconnect the power from the switch and then reconnect the power. If the problem continues, contact NETGEAR technical support. For more information, visit the support website at netgear.com/support/.
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