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Problem
No power
No/ Erratic video
Poor quality
Wrong color
No Video after Factory
Hardware and Software
Reset
26
TROUBLESHOOTING
Check if you correctly and firmly plug AC power core into
AV-GM08K3-S1PF
If you are recovering from power outage, accidentally unplug the
power core or other power surge conditions, leave the device off for
a while and then power it on again.
Make sure all cables are in good working condition and properly
connected to the AV-GM08K3-S1PF and displays.
Configure the output video resolution so that it doesn't excess the
native resolution of the display. ( in this case, the message of "out of
range" is usually showed on your screen)
Make sure video sources are accurately selected to the right
channels.
We suggest that don't use T-connectors to split your video source
into to images displayed on two different screens. That will lower
output video quality. Use a distribution amplifier instead of
T-connectors.
Make sure the video source is not compressed and maintains the
highest native resolution.
Use color balance or auto configuration .
Always perform a hard power reset from the back of the unit
using the power switch on back right.
In the configuration software after the factory reset navigate to:
Advance setting button
Ensure the correct COM Port is enabled
Wait until Green check mark and Device Ready! is complete
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