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20
TROUBLESHOOTING
Problem
ENGINE
ENGINE
HORSEPOWER
4.0
HONDA
5.5
BRIGGS
American Honda:
Briggs & Stratton:
Engine Service and Warranty
22.1
Contact your nearest engine manufacturer's
authorized servicing dealer. (See above)
R
ecord your machine model, serial number and
21
Serial Plate
date-of-purchase and where purchased
Model
Unit(Weight)
lbs.
Purchased
Purchase
Date
from
Before Requesting Service Review These Suggestions
NO LOAD RPM
MODEL NO.
GX120K1HX2
3700
1273520049E1
3700
R
Serial No.
Engine Power
kg
kW
Possible Cause
LUBRICATION
BEARINGS-
CHAINS-
NOTE:
Should a Billy Goat Machine fail due to a defect in material and/or
workmanship, the owner should make a warranty claim as follows:
-The Machine must be taken to the dealer from whom it was purchased
or to an authorized Servicing Billy Goat Dealer.
-The owner must present the remaining half of the Warranty
Registration Card, or, if this is not available, the invoice or receipt.
-The Warranty Claim will be completed by the authorized Billy Goat
Dealer and submitted to their respective Billy Goat Distributor for their
territory. Attention: Service Manager. Any parts replaced under
warranty must be tagged and retained for 90 days.
-The distributor service manager will sign off on the claim and submit
it to Billy Goat for consideration.
-The Technical Service Department at Billy Goat will study the claim
and may request parts to be returned for examination. Billy Goat will
notify their conclusions to the distributor service manager from whom
the claim was received.
-The decision by the Quality / Service department at Billy Goat to
rpm
approve or reject a Warranty claim is final and binding.
-1
min
Note: To process a Warranty Claim, it is necessary to quote the Model & Serial
Number which are printed on the Billy Goat Serial Plate (See owner's manual).
BILLY GOAT INDUSTRIES INC.
R
Solution
WARRANTY PROCEDURE
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