Section 1: General Information; System Overview; Introduction; General Information - Honeywell AlarmNet IGSMV Installation And Setup Manual

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System Overview

Introduction

Congratulations on your purchase of Honeywell's IGSMV/IGSMVCN combination
Internet/GSM communication module (henceforth referred to as IGSMV, or IGSMVCN in
Canada). It represents the latest and most innovative communication technology for the
security industry and uses the most sophisticated encryption to ensure the highest level of
security for your customer.
The IGSMV module requires an AlarmNet–i account. For new installations, please obtain the
account information from the central station prior to programming this module. For replacement
installations, the AlarmNet-i account is created automatically when the module is registered.
In addition to alarm reporting, the IGSMV provides two-way voice communications with the
central station (when used with Honeywell's AVS Audio Verification System) and provides
upload/downloading capability of Honeywell's control panel data over the Internet (via the
AlarmNet-G network), using GSM (Global System for Mobile) technology.
UL / ULC
NOTE: Two-way voice is not compatible with Honeywell Commercial Control Panels
(such as the VISTA-128/250 series).

General Information

Honeywell's IGSMV Internet communication module communicates via the Internet (when
service is available) and switches to GSM service when the Internet is not available. When
both services are unavailable, the IGSMV module provides a third way to communicate by
sending a transmission via SMS (Short Message Service) also known as a text message.
ULC
In normal operation (with Internet connectivity), the IGSMV communicates from your
customer's network connection to the Honeywell Network Operations Center, (NOC) via the
AlarmNet-i network. The NOC receives data and routes the information to the Central
Station of your choice, based on the account number you assign to the module. Note that your
Central Station needs to give you the account number. The same account number is used for
both Internet and GSM transmissions. If your current Central Station is capable of receiving
signals from the Honeywell NOC, they are capable of receiving signals from the IGSMV
module.
If, for some reason, Internet connectivity is not available, (for example, your customer's ISP
is off line or disconnected), the IGSMV will transmit signals via the AlarmNet-G (GSM)
cellular network, which uses the GPRS (General Packet Radio Service) to complete these
transmissions. These transmissions are sent to the Honeywell NOC and then forwarded to
your Central Station exactly the same way as if they were received via the Internet.
If the Internet AND GPRS (part of the GSM cellular network) are both unavailable, the
IGSMV will attempt to send the transmission via SMS (Short Message Service), also known
as a text message. If all three methods fail, the message will not be sent via this device.
Two-way voice has not been evaluated by UL/ULC.
SMS has not been evaluated for ULC central station communication.
S E C T I O N
General Information
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