SMART fortwo coupe Owner's Manual page 188

Charging process
186
Problem
The charging cable
connector cannot be
removed from the vehi-
cle socket.
Charging not possi‐
ble Power supply
interrupted
appears.
Charging not possi‐
ble s. Owner's Man‐
ual
appears.
þ Yellow warning
lamp lights up.
Charging not possi‐
ble Visit workshop
appears.
þ Yellow warning
lamp lights up.
Charging not possi‐
ble s. Owner's Man‐
ual
appears.
Possible causes/consequences and M Solutions
The charging cable connector is not unlocked.
X
Press the # button on the key.
This unlocks the charging cable connector in the vehicle
socket.
X
Remove charging cable connector from the vehicle socket.
The high-voltage battery cannot be charged. The charge current
was interrupted during the charging process.
X
Make sure that the charging cable is plugged into the mains
socket.
X
Disconnect the charging cable connector from the vehicle
socket and plug it back into the vehicle socket after 30 seconds.
If the message continues to be displayed:
X
Consult a qualified specialist workshop.
Communication with the charging point infrastructure is not
functioning correctly.
X
Make sure that the charging cable is correctly plugged into the
sockets on the vehicle and power connection. If necessary, dis-
connect the charging cable from the sockets and then reconnect
it.
If the message continues to be displayed:
X
Use a different charging station.
If the message continues to be displayed:
X
Consult a qualified specialist workshop.
The vehicle electronics are malfunctioning. The high-voltage
battery cannot be charged.
X
Consult a qualified specialist workshop.
The high-voltage battery cannot be charged. The charging cable
connector is overheated.
X
Remove the charging cable connector from the vehicle socket.
X
Allow the charging cable connector to cool off for several
minutes.
X
Plug the charging cable back into the vehicle socket.
If the message continues to be displayed:
X
Consult a qualified specialist workshop.