Equinox Warranty Information - Equinox Systems ISPnano IV-ATE Series Hardware User Manual

Equinox Warranty Information

This product is guaranteed by Equinox Technologies UK Limited for a period of 24 months (2 years)
after the date of purchase against defects due to faulty workmanship or materials. The guarantee
covers both parts and labour. This is a 'Return to manufacturer' warranty. The customer is
responsible for all shipping + customs clearance costs for returning the programmer to Equinox and
for Equinox returning the programmer back to the customer. Service under the guarantee is only
provided upon presentation of reasonable evidence that the date of the claim is within the guarantee
period (e.g. completed registration/guarantee card or a purchase receipt).
The guarantee is not valid if the defect is due to accidental damage, misuse or neglect and in the
case of alterations or repair carried out by unauthorised persons. A number of exceptions to the
warranty are listed in the 'Exceptions to warranty' section below. Service (during and after
guarantee period) is available in all countries where the product is distributed by Equinox
Technologies UK Limited.
Exceptions to warranty
Over-voltage damage
This warranty does not cover damage to the programmer due to voltages beyond the specified
voltage limits being applied to the 'DC Power Input' (CON1) or any of the ISP Headers. The user must
ensure that sufficient care is taken to avoid over-voltage and static conditions on any of the 'ISP
Header' I/O pins.
Over-current damage
This warranty does not cover damage to the programmer due to excessive current being drawn from
the programmer power supply. The user must ensure that there is sufficient over-current protection
within the test fixture to protect against short circuit loads.
Short-circuit damage
This warranty does not cover damage to the programmer due to short-circuit loads being placed
across programmer I/O lines.
Programmer 'Line Driver Circuitry' damage.
The programmer features 'Line Driver Circuitry' which interfaces to the Target system (DUT). This
circuitry is protected via ESD protection diodes. If these diodes become damaged during operation of
the programmer then it is likely that the programmer driver circuitry is also damaged. This warranty
does not cover damage to the programmer 'Line Driver Circuitry'.
Warning!
Any damage caused to the programmer by Electrostatic Discharge (ESD) through inadequate
earthing is not covered under the warranty of the product.
ISPnano Series IV-ATE Programmer - User Manual - V1.04 – 21/02/2014 v