Configure Log Level; Download Logs; Transfer Logs To A Usb Flash Drive - Poly Studio X50 Administrator's Manual

Configure Log Level

You can determine how much detail you want in your system logs.
Procedure
1. In the system web interface, go to Diagnostics > Logs > System Log Settings.
2. Configure the following settings:
Setting
Log Level
3. Select Save.

Download Logs

You can retrieve the logs associated with your system and some of its connected devices.
Procedure
1. In the system web interface, go to Diagnostics > Logs.
2. Select Download Logs.
The log package, which includes call detail record (CDR) information, downloads as a .tgz file.
The date and time of the log entries display in GMT.

Transfer Logs to a USB Flash Drive

You can transfer logs to a USB flash drive to free up space on your system.
Note: Poly recommends formatting your USB flash drive with the FAT32 file system.
Procedure
1. Connect the USB flash drive to a USB port on the back of the system
2. In the local interface, from the right border of your screen, swipe left.
3. Go to Settings > Diagnostics > Log Management.
4. Enter the system's local administrator credentials.
5. Select Start.
Note: Wait until the system displays a message that the log transfer has completed successfully
before you remove the USB flash drive.
Description
Sets the minimum log level of messages stored in the
system's flash memory.
Debug logs all messages, while Warning logs the
fewest number of messages.
It's recommended that you use the default value
Debug.
When you enable Enable Remote Logging, the log
level is the same for both remote and local logging.
Troubleshooting
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