Related Manuals for Poly TC8
Summary of Contents for Poly TC8
- Page 1 Poly TC8 User Guide 6.0.0 SUMMARY This guide provides end-users with task-based user information for the featured product.
- Page 2 Legal information Copyright and license Privacy policy Open source software used in this product © 2019, 2024, HP Development Company, HP complies with applicable data privacy This product contains open source L.P. The information contained herein is and protection laws and regulations. HP software.
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Page 3: Table Of Contents
Power the Poly TC8 with PoE ......................... 8 Power the Poly TC8 with a PoE Injector ......................8 Set up Poly TC8 for the first time as a paired device ..................9 Configuring Network Settings........................10 Manually Configure IPv6 Address Settings.................... 10 Manually Assign a Host Name and Domain Name................ - Page 4 Using the Poly TC8 in Poly Video Mode ......................14 Calling ................................14 Placing Calls ............................14 Place a Call............................. 14 Answer a Call..........................15 Ignore a Call ........................... 15 End a Call ............................15 Calling Contacts............................. 15 Call a Contact ..........................15 Call a Recent Contact........................
- Page 5 Using the Poly TC8 Touch Controller in Partner Modes ..................24 Using the Poly TC8 in Zoom Rooms Controller Mode .................. 24 Start an Instant Meeting in Zoom Rooms ....................24 Start a Scheduled Meeting in Zoom Rooms ..................24 Call a Contact in Zoom Rooms ......................
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Page 6: Before You Begin
Before you begin This guide helps you understand how to set up, manage, and use your Poly TC8 device. Audience, purpose, and required skills This guide is intended for beginning-to-intermediate users who participate in video-conferencing callstechnical users familiar with setting up and managing telecommunications systems and equipment. - Page 7 TIP: Provides helpful hints for completing a task. Chapter 1 Before you begin...
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Page 8: Getting Started
With a TC8 device, you can control and manage aspects of a Poly video system. Poly TC8 pairs with a Poly video system and operates as a controller for the provider selected in the Poly Video system. This provider can be Poly or a supported third party app such as Microsoft Teams Rooms or Zoom Rooms. -
Page 9: Poly Tc8 Local Interface
The Poly TC8 controller’s local interface displays controls and settings available to you depending on the mode you're using. Home Screen in Poly Video Mode The Home screen is the first screen you encounter in Poly Video Mode. From this screen, you have quick access to many of the system functions. NOTE: Some elements of your screen may be different depending on the system configuration. -
Page 10: Poly Tc8 As A Zoom Rooms Controller
Zoom meeting. Poly TC8 as a Microsoft Teams Rooms Controller Positioned inside a conference room, paired to a codec, use the Poly TC8 as a touchscreen controller for Microsoft Teams. Poly TC8 as a Zoom Rooms Controller... -
Page 11: Poly Tc8 Controller Hardware Overview
Factory restore pinhole LAN connection Access the Poly Control Center If your system is using a conferencing application that isn’t Poly, you can still access the Poly TC8 device and paired video system settings in the Poly Control Center. ■... -
Page 12: Users Who Are Deaf Or Hard Of Hearing
Users Who Are Deaf or Hard of Hearing Your system includes accessibility features so that users who are deaf or hard of hearing can use the system. The following table lists the accessibility features for users who are deaf or hard of hearing. Table 2-4 Accessibility Features for Users Who Are Deaf or Hard of Hearing Accessibility Feature... -
Page 13: Setting Up The Poly Tc8
Pair the TC8 with a Poly video system over your primary network. If you purchased a Poly TC8 with your video system, the two automatically pair once you power on the TC8 (the video system locates the device on the network by its MAC address). -
Page 14: Set Up Poly Tc8 For The First Time As A Paired Device
Set up Poly TC8 for the first time as a paired device When paired with a Poly video system, you can use Poly TC8 to control the video system. Poly TC8 supports all Poly partner modes. NOTE: To add additional touch controllers to an existing video conferencing system, add them from the video conferencing system web interface. -
Page 15: Configuring Network Settings
Select Save. Manually Assign a Host Name and Domain Name You can manually enter the host name and domain name for your TC8 device. You can also modify these settings even if your network automatically assigns them. In the device local interface, go to Settings >... -
Page 16: Manually Configure Dns Settings
Enable LLDP on Your Poly TC8 You can configure your Poly TC8 to automatically select VLAN settings using LLDP. The VLAN ID of the TC8 must match the VLAN ID of the system for system pairing to be successful. NOTE: VLAN isn’t supported in IPv6 environments. -
Page 17: Using Web Proxies
You can manually pair the Poly TC8 connected to your primary network with a video system in the room. To pair, the Poly TC8 must be on the same subnet as the video system and the following network components unblocked: Multicast address 224.0.0.200... -
Page 18: Scep Support On Poly Touch Controllers
Only HTTP SCEP server URLs are currently supported. Your SCEP challenge password must be configured as a static password. Only a single set of credentials is shared between the Poly G7500 system or Poly Studio X video bar and the Poly touch controller. -
Page 19: Using The Poly Tc8 In Poly Video Mode
Using the Poly TC8 in Poly Video Mode With the TC8 device, you can control and manage aspects of your paired Poly video system. Calling There are several ways to initiate calls on the system. You can place a call by entering your contact’s name or number, choosing a contact in the directory, calling a favorite or recent contact, or joining a scheduled meeting. -
Page 20: Answer A Call
On the Dialpad screen, move the slider to Audio or Video Enter a number on the dialpad or select Keyboard to enter characters. Select Call. Answer a Call The way the system handles incoming calls depends on how your administrator configured it. The system either answers the call automatically or prompts you to answer manually. -
Page 21: Calling Favorite Contacts
If configured, meeting cards display on the Home screen. You can access meeting cards to view meeting details. Meeting cards display the following scheduling information: All-day meetings display as the first meeting card. ● Chapter 4 Using the Poly TC8 in Poly Video Mode... -
Page 22: View Meeting Cards
[time/day] message displays, followed by For meetings scheduled later in the day, a Free until ● upcoming meeting cards in the time and date order they’re scheduled. [time/day] message displays until the day For meetings scheduled later in the week, a Free until ●... -
Page 23: Sharing Content
If there’s an open blackboard or whiteboard in your call (including drawings, markup, snapshots, or even a blank board), you can keep that content session going after hanging up. (Markup doesn’t include highlights.) Chapter 4 Using the Poly TC8 in Poly Video Mode... -
Page 24: Cameras
In a call with blackboard or whiteboard content, select Hang Up The call ends and the system prompts if you want to keep content. Do one of the following: Select Yes, Keep Content. ● Select No, End Session. ● If you keep content, the content session continues. Cameras Camera controls are available in and out of calls. -
Page 25: Turn Your Camera On Or Off
USB camera HDMI source set to display as people Select the Primary Camera Using the Poly TC8 When you attach multiple cameras to the system, you can select the primary camera from the TC8 Camera Controls screen. Select Camera From the camera drop-down menu, select a camera. -
Page 26: Save A Camera Preset Using The Poly Tc8
Select Camera Select Delete Environment Controls Using the Poly TC8, you can control room elements that enable you to customize your meeting environment. Control Room Elements Using the Poly TC8 You can control room elements such as electronic shades, smart lighting, monitors, and projectors using the Extron Room Control App on the Poly TC8. -
Page 27: Settings
In a call, select Mute ● A notification displays that the system muted your local microphones. Unmute Your Microphones When your audio is muted and you’re ready to speak in a call, unmute your microphones. Chapter 4 Using the Poly TC8 in Poly Video Mode... -
Page 28: Adjust The Volume
■ Do one of the following: In a call, select Unmute ● Out of a call, select Menu > Unmute ● Adjust the Volume You can adjust the volume before or during a call. Do one of the following: In a call, select Volume. ●... -
Page 29: Using The Poly Tc8 Touch Controller In Partner Modes
Using the Poly TC8 Touch Controller in Partner Modes When paired to a room system, the Poly controller runs the provider selected in the system web interface. This guide covers the basics of operating a touch controller running a third partner video conferencing app. -
Page 30: Sharing Content In Zoom Rooms From A Poly Tc8
When paired with a Microsoft Teams account, you can use Poly TC8 as a companion controller for Microsoft Teams Rooms. Use the Poly TC8 to start or join a meeting, share content, and manage all aspects of a Teams meeting. -
Page 31: Call A Contact In Microsoft Teams Rooms
The contact will be called in an instant meeting. Manage a meeting in Microsoft Teams Rooms Manage various aspects of a Microsoft Teams Rooms meeting directly from your Poly touch controller. Manage your Microsoft Teams meeting using the icons available to you in the meeting controls. -
Page 32: Device Maintenance
Unpair the TC8 from a Video System Unpair the TC8 if you no longer want to use it with a particular video system. Don’t unpair devices if you plan to use them with the same system. For example, if you move your video-conferencing equipment to another room, just disconnect and reconnect the devices in the new location. -
Page 33: Factory Reset The Poly Tc8 Device
Don’t power off the Poly TC8 device until it finishes the factory reset process. Factory Restore the Poly TC8 in the UI You can restore the TC8 to its default settings in the device UI. This process refreshes the device by deleting its configurations except the current version of software. -
Page 34: Troubleshooting
These troubleshooting tips can help when encountering issues with your TC8 device. View the Poly TC8 and Paired Video System Information You can see basic information about your TC8 and the paired video system in the device local interface. ■... -
Page 35: Ip Device Can't Pair To The Video System
On your Poly TC8 device, verify that the Poly TC8 VLAN ID matches the VLAN ID on your system. IP Device Doesn’t Display on the Available Devices List The Poly TC8 device you want to pair is connected to the network but you don’t see it under Available Devices in the video system web interface. Problem There are a few possible causes for this issue: The device and video system aren’t on the same subnet. -
Page 36: Paired Ip Device Is Disconnected
Paired IP Device is Disconnected You paired the Poly TC8 device with your video system but can’t use it. On the system web interface Device Management page, you see that the device is Disconnected. Problem A paired device must have a Connected status to use. A Disconnected status may mean there’s a physical connection issue or your device or system is malfunctioning. -
Page 37: Getting Help
Getting help Poly is now a part of HP. The joining of Poly and HP paves the way for us to create the hybrid work experiences of the future. Information about Poly products has transitioned from the Poly Support site to the HP Support site.
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