Poly TC8 Manuals

Table of Contents

2

Before You Begin

7

Audience, Purpose, and Required Skills

7

Related Poly and Partner Resources

7

Getting Started

8

Product Overview of Poly Video Systems

8

Poly G7500 System Features and Capabilities

8

Poly Studio X70 Features and Capabilities

8

Poly Studio X50 Features and Capabilities

8

Poly Studio X30 Features and Capabilities

9

Poly Studio E70 Camera Features and Capabilities

9

Administrator Features and Capabilities

10

Powering the System on and off

10

Navigating the System

10

Access the System Web Interface

10

Setting up the System

11

Overview of System Hardware

11

Poly G7500 System Ports

11

Poly Studio X70 System Hardware Ports

11

Poly Studio X50 System Ports

12

Poly Studio X30 System Ports

13

Poly Studio X50 and Studio X30 Privacy Cover

14

Poly Studio E70 Ports

14

LED Status Indicators

15

LED Status Indicators for the G7500 System

15

LED Status Indicators for the Studio X70 System

15

LED Status Indicators for Studio X50 and Studio X30 Systems

16

LED Status Indicators for the Studio E70 Camera

17

Completing Initial System Setup

17

Registering the System with Poly Lens

18

Complete Setup with the System Web Interface

18

Complete Setup with Provisioning

18

Managing Peripheral Devices

19

Pairing IP Devices on the Link-Local Network (LLN)

19

Pairing IP Devices on the Local Area Network (LAN)

20

Unpair an IP Device

21

Connect a USB Device

21

Poly Bluetooth Remote Control

21

IP Microphones

23

Poly Microphone IP Adapter

25

Configuring General Settings

28

Name the System and Room

28

Provide Contact Information

28

Set the Date and Time

28

Set the System Location

29

Set the Local Interface Language

29

Configure Sleep Settings

29

Configure out of Office Settings

30

Change Studio X50 and Studio X30 LED Bar Brightness

30

Change the Conferencing Partner Application

30

Set the Conferencing Provider to Device Mode

31

Set the Device Mode Idle Timeout

31

Disable Poly Device Mode

31

System Usage Data Collected by Poly

31

Send Usage Data to Poly

31

Using a Provisioning Service

32

Register the System with Poly Clariti Manager Provisioning Service

32

Download a Provisioning Template Configuration File

33

Register the System with the Poly Lens Provisioning Service

33

Register the System Using DHCP Auto Discovery

33

Configuring Network Settings

35

Configuring Wired LAN Settings

35

Automatically Obtain Ipv4 Address Settings

35

Manually Configure Ipv4 Address Settings

35

Automatically Obtain Ipv6 Address Settings

35

Manually Configure Ipv6 Address Settings

36

Manually Assign a Host Name and Domain Name

36

Manually Configure DNS Settings

36

Configure System VLAN Settings

37

Configure System 802.1X Settings

37

Configure Wired LAN Options

38

LLDP and LLDP-MED Support

39

LLMP-MED Information Discovery

39

Behavior When LLDP Is Enabled

39

Enable LLDP

39

Configure Wi-Fi Settings

39

Configure Network Quality Settings

40

Configure H.323 Settings

42

Configure SIP Settings

43

AS-SIP Settings

45

Enable AS-SIP Settings

45

Add a Network Domain for Outbound Calls

45

Delete a Network Domain for Outbound Calls

45

Select the Default Network Domain for Outbound Calls

46

Enable Point-To-Point Call Escalation to a Clariti Core Conference Call

46

Wireless Devices

46

Specify the Wireless Operating Channel for Miracast-Certified Devices

46

Enable Miracast over Infrastructure

47

Securing the System

48

Managing System Access

48

Local Accounts

48

Enable External Authentication

50

Configure System Access Settings

51

Command-Line API Access for G7500

52

Configure the System Web Interface Port Lock

54

Disable USB Ports

55

Detecting Intrusions

55

PKI Certificates

55

Create a Certificate Signing Request

56

Create a TC8 Certificate Signing Request

57

Configure Certificate Validation Options

58

Install a Certificate

58

View a Certificate

59

View a TC8 Certificate

59

Delete a Certificate

59

Certificate Revocation

59

Disable the Polycom Content App Port

60

Disable the Security Code

60

Enable or Disable Content Saving

61

System Allow List

61

Add IP Addresses to the Allow List

61

Delete IP Addresses from the Allow List

61

Ipv4 Address Formats

61

Ipv6 Address Formats

61

Call Encryption

62

Configure Call Encryption

62

H.460 Firewall/Nat Traversal

62

Configure the System for H.460 Firewall/Nat Traversal

62

Set up a Security Banner

64

Web Proxies

64

Sample PAC File

66

View Connections to the System

67

System Port Usage

67

Wireless Port Usage with Miracast-Certified Devices

70

Configuring Call Settings

71

Configure Call Settings

71

Configure Dialing Options

72

Set Call Answering Mode

73

Set Preferred Call Speeds

73

Configure the Recent Calls List

73

Clear Recent Calls

74

Configuring Audio Settings

75

Configure General Audio Settings

75

Audio Input

76

Configure IP Microphones

76

Configuring the Microphone Adapter

76

Polycom Acoustic Fence

77

Live Microphone Switching on Studio X70 and Studio X50

78

Configure HDMI Audio Input

78

Configure 3.5 MM Audio Input

79

Using Poly Trio Microphones

79

Configuring the Microphone Adapter

80

Audio Output

80

Configure Audio Output Settings

80

Using Poly Trio Speakers

81

Configure 3.5 MM Audio Output

81

USB Audio

81

Using USB and Bluetooth Headsets

81

Using the Shure Intellimix P300

82

Support for QSC Core Series and Biamp Audio Processors

82

Using the Eagleeye Cube USB Camera Microphone

82

Enable USB Audio

82

Audio I/O Specifications

82

Configuring Video and Camera Settings

84

Hdmi I/O

84

Supported HDCI Input Resolutions

85

Configure Monitor Settings

85

Configure a Touch Monitor

86

Monitors with CEC

86

Disable CEC

87

Enable CEC

87

Configure General Camera Settings

87

Reset Camera Settings to Defaults

88

Calibrate Eagleeye Producer Group Framing

88

Use MJPEG Video Format on Eagleeye Cube Cameras

89

Supported USB Cameras

89

Selecting the Primary Camera

89

Camera Priority

89

Maximum Number of Supported Camera Connections

90

Configuring Video Input Settings

90

Configure General Video Input Settings

90

Configure HDMI Input Settings

91

Adjust the White Balance

92

Adjust Studio X50 or Studio X30 Camera Lighting Based on Workspace

92

Configure Camera Tracking Settings for Studio X Family Systems

93

Configure Camera Tracking Settings for G7500

93

Presenter Mode

94

Video Codec Capabilities

94

H.265 High Efficiency Video Coding

94

H.264 Advanced Video Coding

96

Setting up a Directory

98

Register with the Polycom Global Directory Server

98

Register with an LDAP Directory Server

98

Managing Contacts and Favorites

99

Unfavorite a Contact

100

Calendaring Service

101

Configure a Calendaring Service

101

Sharing Content

103

Customizing the Local Interface

104

Change the Home Screen Background Image

104

Restore the Default Background Image

104

Hide the Self-View Picture-In-Picture Display on the System Monitor

104

Hide the Task Buttons on the System Monitor

104

Customize the Address Bar

104

Display Meetings or Favorites on the Home Screen

105

Configure Dual Monitor Display Settings

105

Digital Signage

105

Configure Digital Signage

106

Configuring System Applications

107

Poly Control App

107

Enable Poly Control App

107

Poly Control App Best Practices

107

Extron Environment Controls

107

Enable Environment Controls

108

Set up to the Extron Control App on the TC8 Device

108

Controlling the System Remotely

109

Control the Camera Remotely

109

Wake the System Remotely

109

Place a Call from the System Web Interface

109

End a Session

109

System Maintenance

110

Unlock System Settings

110

Updating Software

110

Updating Paired Devices

110

Updating Software in the System Web Interface

111

Update Software Using a USB Flash Drive

113

Update the Poly Bluetooth Remote Control Firmware

114

Update Poly HDCI Cameras

115

Downgrading Software

115

Manually Downgrade Software in the System Web Interface

115

Downgrade Software with a USB Flash Drive

115

Restart the System

115

Reset System Settings

116

Factory Restore the System

116

Factory Restore the Studio E70 Camera

117

Factory Restore a Table Microphone

118

Factory Restore a Ceiling Microphone

118

Factory Restore a Microphone Adapter

119

Troubleshooting

120

Logs

120

Consolidated System and Peripheral Device Logs

120

Configure Log Preferences

120

Configure Log Level

121

Retrieve Log Files

122

Transfer Logs to a USB Flash Drive

122

Configure Remote Logging

122

Configure Logging to System Internal Storage

123

Sample Log File

123

SNMP Reporting

124

Configure SNMP

125

Download Mibs

126

Checking System Status

127

View Call Statistics

128

Check Provisioning Results

128

Paired IP Devices

129

IP Device Can't Pair to the Video System

129

IP Device Doesn't Display on the Available Devices List

129

Paired IP Device Is Disconnected

129

IP Device Paired to Inaccessible Video System

130

IP Audio Device Is Disconnected from G7500

130

Paired IP Device Doesn't Complete Software Update

130

Audio Tests

130

Can't Wake the System by Touching the Monitor

132

LED Status Indicators for the System LAN Ports

132

Fix Polycom Acoustic Fence Issues with G7500

132

Test the Call Experience

132

Test Connection with Another System

133

Run a Trace Route

133

LDAP Directory Server Ignores the Minimum TLS Version Setting

133

Checking the Web Proxy Configuration

133

Zero Touch Onboarding Connection Fails During Initial Setup or after Reset

134

Verify Poly Lens Registration Status

134

Poly Clariti Manager Provisioning Fails after Downgrading Software

134

Lighting Conditions Impact Picture Quality

135

Issues When the System Is Sleeping or Waking

135

Poly Trio Audio Meter Not Displaying in System Web Interface

135

A Portion of the Eagleeye Cube USB Camera Name Is Cut off

135

Contacts with the same Name Don't Display in the Contact List

135

Monitor Loses Signal after Monitor Swap

136

System Web Interface Is Displaying Invalid or Disabled Camera Settings

136

Can't Connect to Secondary Network after Changing Country Code

136

Can't Use Airplay to Share Full Screen Video from a Website or App

136

Contacting Technical Support

136

Locate the System Serial Number

136

Before You Begin

137

Poly TC8 Manuals

Poly TC8 Manual

Table of Contents

Poly TC8 Administrator's Manual (137 pages)

Table of Contents

Poly TC8 Administrator's Manual (101 pages)

Table of Contents

Before You Begin

Getting Started

Setting up the System

Configuring General Settings

Using a Provisioning Service

Managing Conferencing Applications

Configuring Network Settings

Securing the System

Configuring Audio Settings

Configuring Video and Camera Settings

Sharing Content

Customizing the Local Interface

System Maintenance

Troubleshooting

Poly TC8 User Manual (37 pages)

Table of Contents

Poly TC8 Admin Manual (47 pages)

Table of Contents

Poly TC8 User Manual (24 pages)

Table of Contents

Poly TC8 User Manual (28 pages)

Table of Contents

Before You Begin

Getting Started

Setting up the Device

Controlling the Paired System in Poly Video Mode

Device Maintenance

Troubleshooting

Poly TC8 Quick Manual (3 pages)

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