Glossary - Comdial Impact 8012S Series User Manual

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Account Code
A group of numbers, up to 16 digits in length, entered by station users during
incoming or outgoing calls; the system uses account codes to identify the calls by
category, or special grouping, for call accounting purposes.
All-Call Paging
Paging through the intercoms of all stations in the system.
Assist Button
A button that you can program that will let you send a message requesting assistance
to the LCD of another telephone.
Attendant
Also known as the operator; typically, the first person to answer incoming calls and
responsible for directing calls to the proper person or department.
Automatic Callback
System will ring a calling telephone when a busy called telephone becomes idle.
Automatic Dialing (or Autodialing)
Using programmable buttons to store numbers for one- or two-button dialing.
Automatic Redialing
Turning on a program that automatically redials the last number dialed once a
minute for 10 minutes.
Automatic Route Selection (ARS)
ARS allows the system to automatically select the least costly line group available to
a station to route a call. The system modifies the dialed number, if needed, to match
the selected line group. ARS makes routing decisions (which lines to route a call
over, if and how to modify a number, and costing information) based entirely upon
the programming of the system.
Automatic Station Relocation
Process by which the system automatically recognizes particular stations if they are
relocated to a different station port; the same class of service and station features are
provided the station at the new port.
LCD Speakerphone Station User's Guide

Glossary

Glossary
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