Comdial R DSU User Manual
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Comdial R DSU User Manual

Digital telephone systems non-lcd station
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R
DSU and DSU II Series
Digital Telephone Systems
Non-LCD Station User's Guide
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Summary of Contents for Comdial R DSU

  • Page 1 DSU and DSU II Series Digital Telephone Systems Non-LCD Station User’s Guide...
  • Page 2 This user’s guide applies to the following system and telephone models: System Models: DSU systems with software 20A and later. DSU II systems with software 4A and later. Telephone Models: Impact SCS 8212S-** Rev. A and later. Impact SCS 8212N-** Rev. A and later. Impact 8124S-** Rev.

  • Page 3: Table Of Contents

    GCA70–248 Contents Introducing The Telephone ......1–1 Using This Guide ....... 1–1 Overview .
  • Page 4 Contents Using The Other Telephone Features ....7–1 Using The Recall/Flash Feature ....7–1 Making A Paging Announcement .

  • Page 5: Placing Calls On Hold

    GCA70–248 Introducing The Telephone 1.1 Using This Guide This user’s guide describes your Comdial Impact telephone and tells you how to use it. The sections in this introductory chapter help you become familiar with your telephone’s controls and indicators. The remaining sections are titled as follows: Overview Using Your Speakerphone...

  • Page 6: Operating Your Telephone With A Dss/Blf Console

    Introducing The Telephone You can program many of the buttons on your telephone to enhance the unit’s versatility and usability. These programming instructions are found in the following chapter: Programming Your Telephone Two DSS/BLF consoles are available for expanding a station’s memory button capacity—a 24-button and a 48-button model.

  • Page 7: Overview

    GCA70–248 1.2 Overview This user’s guide covers five different telephone models. There are several differences as noted below. • The 8112N and 8212N do not have speakerphone capability. Therefore, you must lift the handset to perform any telephone functions: making calls, answering calls, programming your telephone, etc.

  • Page 8: Using Your Speakerphone

    Introducing The Telephone 1.3 Using Your Speakerphone On the speakerphone-equipped models (8124S-**, 8112S-**, and 8212S-**) the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened. When microphones and loudspeakers are close together (such as in a speakerphone), additional amplification typically generates a ringing sound (public address systems do this if the volume is too high or the microphone is...

  • Page 9: Speakerphone User Guidelines

    GCA70–248 Introducing The Telephone Speakerphone User Guidelines Both parties cannot talk at the same time. You must wait for silence out of your loudspeaker before talking. You must stop talking to hear the other party. Background noise may prevent the sound-activated switches from operating properly.
  • Page 10 Introducing The Telephone SCS001A Handset Telephone Speaker *NOTE: The INTERCOM button can be reprogrammed.. Connectors On Bottom Of Telephone Optional IST Module Optional Console-Top Line Cord-Bottom 8212S Speakerphone Handset Volume Up Volume Down Connectors On Bottom Of Telephone Optional IST Module Line Cord 8212N Telephone 1 –...
  • Page 11 GCA70–248 Handset Speaker Dialpad Transfer/ Conference Button Message Waiting Light Hold Button TAP Button Connectors On Bottom Of Telephone Line Cord Impact 8124S Speakerphone Handset Speaker Dialpad Transfer/ Conference Button Message Waiting Light Hold Button TAP Button Connectors On Bottom Of Telephone Line Cord Impact 8112S Speakerphone Introducing The Telephone...

  • Page 12: Knowing Your Telephone's Functions

    Introducing The Telephone Handset Transfer/ Conference Button Hold Button Connectors On Bottom Of Telephone Line Cord Impact 8112N Telephone 1.4 Knowing Your Telephone’s Functions Your telephone provides many versatile features for your use. These features are explained in terms of what they allow you to do. Refer to section 1.5, Understanding What The Lights Mean, for information about the lights associated with your telephone’s buttons.
  • Page 13 GCA70–248 Microphone Opening • Allows hands-free operation of speakerphone (not available on 8112N and 8212N). Mute Button • Keeps the person on the line from hearing your conversation (not available on 8112N). Programmable Buttons • Allow you to store numbers for automatic dialing functions. •...

  • Page 14: Understanding What The Lights Mean

    Introducing The Telephone 1.5 Understanding What the Lights Mean The lights on your telephone indicate the status of lines, features, and intercom. Next to a Direct Station Select (DSS)/ Busy Lamp Field (BLF) button: Steady red = station is in use, or in Do Not Disturb. Flashing red = station is receiving a call or station is calling you.

  • Page 15: Understanding What The Rings Mean

    GCA70–248 Next to the MESSAGE button (8212S and 8212N only): Flashing red = message awaits pickup. Next to the SPEAKER button: On steady (with telephone on hook and busy) = speakerphone mode active. On steady (with telephone on hook and idle) = background music turned on.
  • Page 16 Introducing The Telephone 1.7 Adusting Your Telephone’s Pedestal (Models 8212S and 8212N only) An adjustable pedestal is provided on your telephone to allow you to select the most comfortable viewing angle. When you receive your telephone, it will be in its lowest position — down flush against the pedestal.

  • Page 17: Answering Calls

    GCA70–248 Answering Calls 2.1 Answering Calls • To answer a call that is ringing at your telephone, 1. If the light is flashing orange, lift handset. —OR— If the light is red, press the flashing line and lift handset. • To answer a call using the speakerphone, 1.

  • Page 18: Answering Subdued Off-Hook

    Answering Calls 2.2 Answering Subdued-Off Hook Voice Announcements (SOHVA) Calls NOTE:Your telephone may be arranged to receive a subdued off-hook voice announcement (SOHVA). If it is, an intercom caller may break into your outside call and deliver a message to your telephone receiver for you to hear.

  • Page 19: Making Calls

    GCA70–248 Making Calls Making Calls NOTE: If the installer has enabled your system with Specialized Route Access (SRA), the system returns a special intercom tone when you dial out (using INTERCOM 9, or a preprogrammed line group button). After this SRA tone, you have ten seconds to dial digits;...
  • Page 20 Making Calls If you select a line, press HOLD then dial code. 2. When called party answers, lift handset. • To redial the last number that you dialed at your telephone, 1. Dial #. If you select a line, press HOLD then dial #. 2.
  • Page 21 GCA70–248 • If you are required to enter an account code when making outside calls, 1. Select line. 2. Press INTERCOM and dial 3. Dial your account, hear outside dial tone, and dial outside number. 4. When called party answers, lift handset. •...

  • Page 22: Using Automatic Call-Back

    Making Calls Using Automatic Call-Back • To arrange for the system to call back when a busy station becomes idle or rings with no answer, 1. Make intercom call and hear busy signal or ring-back tone. 2. Dial 3. Hang up. (When called station becomes idle or is operated by its user, your station will ring.

  • Page 23: Placing Calls On Hold

    GCA70–248 Placing Calls On Hold Placing Calls On Hold • To place a call on hold, 1. Press HOLD. 2. Hang up handset. • To return to call that is on hold, 1. Lift handset and press line button with flashing green light. •...
  • Page 24 Placing Calls On Hold • To park a call, 1. When on a line, press INTERCOM. 2. Dial , then dial park orbit access code (91 - 99) (if chosen orbit is busy, dial alternative orbit number). 3. Hang up handset. 4.

  • Page 25: Transferring Calls

    GCA70–248 Transferring Calls Transferring Outside Calls • To announce a call before transferring it, 1. Answer outside call. 2. Press TRANSFER/CONFERENCE (call is placed on hold). 3. Dial station number. 4. Upon answer, announce the call. 5. Hang up the handset (call is transferred). •...
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  • Page 27: Conferencing Calls

    GCA70–248 Conferencing Calls Conferencing Stations Together • To conference any combination of inside stations and outside lines, 1. Make first call. 2. Press TRANSFER/CONFERENCE. 3. Make next call and press TRANSFER/CONFERENCE to establish conference. 4. Repeat the last two steps to add up to two more parties. NOTE: When setting up a conference call with outside lines and inside stations, you must call the outside lines first.
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  • Page 29: Using The Other Telephone Features

    GCA70–248 Using The Other Telephone Features Using the Recall/Flash Feature • If your system has been configured for flash, 1. Press TAP to generate a timed flash signal while on line. • If your system has been configured for recall, 1.
  • Page 30 Using The Other Telephone Features • To answer telephone paging from any station, 1. Lift handset. 2. Press INTERCOM, dial 88, and meet paging party on line. • To enable or disable the Tracker pager at your station, 1. Press INTERCOM. 2.

  • Page 31: Switching Between Pulse And Tone

    GCA70–248 Switching Between Pulse and Tone • To convert to tone while dialing—if the local telephone service is pulse (rotary), 1. Press # at point in dialing sequence where conversion to tone is required. NOTE: Pulse/Tone switching can be programmed into memory keys by pressing # during number storage.

  • Page 32: Activating The Call Forward Outside System (Cfos)

    Using The Other Telephone Features Activating The Cal l Forward Outside System (CFOS) Feature The Call Forward Outside System (CFOS) feature gives DSU II station users the ability to forward line calls to a remote location outside the system. CFOS remains in effect in the event of a loss of power or a system reset.

  • Page 33: Engaging Automatic Set Relocation

    GCA70–248 Engaging Automatic Set Relocation NOTE: If this feature has been enabled by your system programmer, the message-waiting light will flash for several seconds when you connect your telephone to another location. This means that the system is waiting to automatically relocate your extension number and other programmed features to the new location.

  • Page 34: Understanding The Data Button Light

    Using The Other Telephone Features Understanding The DATA Button Light The optional Data Interface Unit (DIU) provides connections for your standard multiline digital telephone and an Industry Standard Telephone (IST) device. The DIU enables you to switch between your multiline telephone and an IST device (an industry standard telephone, FAX machine, modem, cordless telephone, or answering machine).

  • Page 35: Using The Imist Module

    GCA70–248 Using The IMIST Module Impact SCS 8212S-** and 8212N-** speakerphones equipped with the optional IMIST module can support an IST device (modem, FAX machine, industry-standard telephone, etc.) in addition to the speakerphone. Depending on system programming, the IST device may be used to make outgoing calls and receive incoming calls.

  • Page 36: Background Music

    Using The Other Telephone Features Background Music If supplied by your main system, music can be set to play through your telephone speaker. • To turn music ON, 1. Press INTERCOM 1 (speaker light will turn on). 2. Adjust loudness of music with speaker volume control. •...

  • Page 37: Sending And Receiving Non-Verbal Messages

    GCA70–248 Sending And Receiving Non-Verbal Messages Lighting The Message Light If the system installer designates your speakerphone as a central message desk or programs it to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. This light lets that telephone user know that you have a message for him or her.
  • Page 38 Programming Your Telephone • To receive a message at an alerted station, 1. Observe flashing HOLD or MESSAGE light. 2. Press INTERCOM, then HOLD; or MESSAGE (connection to station that left message is automatic). • To turn on the message waiting light at another station, 1.

  • Page 39: Sendingmessages To Lcd Speakerphones

    GCA70–248 Sending Messages To LCD Speakerphones NOTE: You can set system-supplied messages to be displayed by calling an LCD speakerphone. • To turn LCD messaging on, 1. Press INTERCOM. 2. Dial 0 2. 3. Choose message code number (0–9). 4. Press SPEAKER. Station-To-Station Messaging •...
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  • Page 41: Programming Your Telephone

    GCA70–248 Programming Your Telephone Programming Your Telephone • To store autodial numbers, 1. Press INTERCOM and dial 2. Press programmable button. 3. Press line button, or dial 1, 2, 3, or 4, to select line groups 1–4, or dial 0 for system to select line. 4.
  • Page 42 Programming Your Telephone • To store personal speed dial numbers, 1. Press INTERCOM and dial 2. Dial memory location (1–0). 3. Press line button, or dial 1, 2, 3, or 4 to select line groups 1–4 —OR— dial 0 for system to select line. 4.

  • Page 43: Operating Your Telephone With A Dss/Blf Console

    GCA70–248 Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console The IB24X, IB48X, and IB64X consoles have additional buttons and status lights that extend the memory button capability of a companion telephone. You can program the buttons for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using instructions provided in chapter 9, Programming Your Telephone.
  • Page 44 DSS/BLF Console GCA70–248 10.1.1 Accessing The Button Levels The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active. To change button levels, press one of the buttons at the bottom of the console.

  • Page 45: Troubleshooting Your Telephone

    GCA70–248 Troubleshooting Your Telephone Should your Impact telephone fail to operate properly, or if you do not understand why it is operating in a certain manner, review the following list of symptoms and causes for help. SYMPTOM INTERCOM light is Your messaging is set.
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  • Page 47: Index

    GCA70–248 Index Accessing The Button Levels (on DSS/BLF) ....10–2 Activating The CFOS Feature ......7–4 Announcement, Making A Paging .
  • Page 48 Index Engaging Automatic Set Relocation ..... . . 7–5 Feature, Using The Recall/Flash ......7–1 Features, Using The Other Telephone .
  • Page 49 GCA70–248 NonVerbal Messages, Sending And Receiving ....8–1 Operating Your Telephone With A DSS/BLF Console ..10–1 Outside Calls, Transferring ......5–1 Overview.
  • Page 50 Index Understanding The Data Button Light..... . 7–6 Understanding What The Lights Mean ....1–10 Understanding What The Rings Mean .

  • Page 51: Appendix A Quick Reference Guide

    GCA70–248 Appendix A Quick Reference Guide This quick reference guide provides you with a list of the feature dialing codes used on the Impact digital telephone system. Feature To Turn On Programmed Button, or Account Code INTERCOM Assist Programmed Button Attendant INTERCOM 0 Automatic Callback INTERCOM Ext.
  • Page 52 Quick Reference Guide Feature To Turn On Night Answer INTERCOM 80 Paging Zone 1 Paging INTERCOM 84 Zone 2 Paging INTERCOM 85 Zone 3 Paging INTERCOM 86 All-Call Paging INTERCOM 87 Meet-Me Paging INTERCOM 88 External Paging INTERCOM 89 INTERCOM (tone 1) INTERCOM (tone 2)
  • Page 53 NOTES...
  • Page 54 NOTES...
  • Page 55 This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
  • Page 56 Charlottesville, Virginia 22901-2829 World Wide Web: http://www.comdial.com/ Printed in U.S.A. GCA70–248.07 8/97...

This manual is also suitable for:

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