Appendix B: Installation Troubleshooting; Troubleshooting The Installation Of The Media Server Hardware - Avaya S8400 Installing And Configuring

Appendix B: Installation troubleshooting

This section provides some simple strategies to help you troubleshoot an installation of a media
server. This section includes:

Troubleshooting the installation of the media server hardware

●
Troubleshooting the configuration of the media server hardware
●
Troubleshooting the installation of the license file and the Avaya authentication file
●
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Troubleshooting the installation of the media server
hardware
.
Problem
No power to the
UPS
No power to the
media server
The SIPI LEDs
flash
Installing and Configuring the Avaya S8400 Media Server
Possible solution
Ensure that the UPS is plugged into the outlet.
●
Ensure that the outlet has power.
●
For other solutions, see the user guide for the UPS.
●
Ensure that the circuit pack is seated.
●
Ensure that the media gateway is plugged into the UPS.
●
Ensure that the UPS has power.
●
Ensure that the SIPI is in the correct slot. Use slot 1 for the G650
●
Media Gateway, slot 2 for the G600 Media Gateway, and the
Tone-Clock slot for all others.
Ping the SIPI from server.
●
Ping the server from the SIPI.
●
on page 73
on page 74
February 2007
on
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