Chapter 10: Troubleshooting The Installation; Avaya And Customer Equipment Is Missing; Troubleshooting Steps; The Server Has No Power - Avaya Aura System Platform Installing And Configuring

Chapter 10: Troubleshooting the installation

Avaya and customer equipment is missing

Troubleshooting steps

Contact your project manager.

The server has no power

Troubleshooting steps
• Make sure that the power cord is plugged into the back of the server and into a
nonswitched outlet or UPS. If the server has a redundant power supply, make sure that
both power supplies are plugged in.
• If the server has a single power supply, it must be installed in power-supply bay 1. See
"Back of server."
• Make sure that the UPS is plugged into a nonswitched outlet.
• Make sure that the outlet has power.
• Push the power button on the front of the server. See
36.
• Check the power supply LEDs on the back of the server. During normal operation, the
AC LED and DC LED are both lit.
Installing and Configuring Avaya Aura
™
System Platform
Turning on the server
April 2010
on page
79