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If���
The camera does
not find or connect
the router.
Could not remote
access recorded
files.
Poor video stream
or video quality is
not clear.
There is no video
or light indicator.
TROUBLESHOOTING
Try This���
Make sure the Wi-Fi router supports DHCP
protocol.
Make sure that the DHCP option is turned on.
Make sure the camera and your mobile device
connect to the same Wi-Fi router.
Make sure you selected the correct 2.4GHz
router only in your device Wi-Fi setting.
Make sure you entered the correct password for
the router you selected.
Make sure you are within the Wi-Fi range of the
router.
Make sure the Wi-Fi router is enabled.
Make sure the camera is properly powered on.
Make sure the Wi-Fi router has enabled SSID
broadcasting.
Verify that the camera is connected to the
internet
Verify that the time zone is set correctly.
Please check your home upload speed to meet
the minimum requirement.
Clean the lens.
Verify that the camera is powerd on and is
plugged in properly.
15
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