Canon iPF800 Series Service Manual page 316

Chapter 8
Display massage
Hardware error.
03130031-2F3D
Turn off printer, wait,
then turn on again.
Hardware error.
03130031-2F3E
Turn off printer, wait,
then turn on again.
No printhead
Install printhead.
Wrong printhead.
Open top cover and
replace the printhead.
No maintenance
cartridge.
Check the maintenance
cartridge.
This type of media is not
compatible with HP-GL/
2.
Cannot cut paper.
Lift the release lever and
reload the paper.
Insufficient paper for job 03862001-2E31
Insufficient paper for job 03862002-2E32
Paper jam.
Manually rewind roll all
the way and press OK.
Paper jam.
Manually rewind roll all
the way and press OK.
Sheet printing is selected.
Press Load/Eject and load
sheets.
Borderless printng not
possible. Check
supported paper.
Borderless printng not
possible. Paper stretched
or shrank.
Confirm usage cond. of
the paper.
Roll printing is selected.
Press Load/Eject and load
a roll.
Media Take-up error.
Check the paper.
Press Online to clear
error.
Borderless printng not
possible. Check
supported paper.
Borderless printng not
possible. Paper stretched
or shrank.
Confirm usage cond. of
the paper.
8-10
Code*
03130031-2F3D HP maintenance jet pump motor overload error
03130031-2F3E HP maintenance jet pump motor move timeout error Check the purge unit.
03800100-2800 Printhead not installed
03800200-2811 Printhead version error
03841101-2818 Mauntenance cartridge not installed
03860006-2825 Paper type mismatch at HP-GL/2 printing
03870001-2019 Cut failure (during jam occure)
Not enough roll media (upper roll)
Not enough roll media (lower roll)
03010000-2E3A Madia load failure (upper roll)
03010000-2E3B Madia load failure (lower roll)
03060100-2E02 Cut sheet in not set
03861001-2408 Borderless printing disabled (unsupported size)
03861001-2407 Borderless printing disabled (engine detection)
03060A00-2E35 Roll media is not loaded for internal printing.
03890000-2920 Use of the media take-up unit disabled
03861001-2408 Borderless printing disabled during take up
(unsupported size)
03861001-2407 Borderless printing disabled during take up (engine
detection)
Condition detected Action
Check the purge unit.
Install the printhead.
Replace the printhead.
Install the maintenance cartridge.
Exchange for the compatible paper to HP-GL/2 before
reprinting.
Check the cutter unit and surrounding part.
Replace the cutter.
Renew the supply of roll media.
Renew the supply of roll media.
Check the pick-up unit and roll media.
Check to see if paper has not jammed.
Check the pick-up unit and roll media.
Check to see if paper has not jammed.
Load cut sheets at the paper tray port.
Check the media size.
Change the media size.
Reload the paper.
Reload the roll media.
Set [Take-up Reel] of main menu to [Enable].
Check the media size.
Change the media size.
Reload the roll media.