Appendix B: Technical Assistance And Warranty; Technical Support; World-Wide Web - ADC 400F User Manual

This chapter describes how to contact ADC for technical support and warranty service.
T S
ECHNICAL
Technical support is available 24 hours a day, 7 days a week by contacting the ADC Wireline
Systems Division Customer Service Engineering Group at one of the following numbers:
•
Telephone: 800.638.0031
• Fax:
• Email
A Customer Service Engineer answers technical assistance calls Monday through Friday
between 7:30 AM and 5:30 PM, Pacific Time, excluding holidays. At all other times, an on-duty
Customer Service Engineer returns technical assistance calls within 30 minutes.
W -W
ORLD IDE
Avidia product information can be found at http://www. pairgain.com using any web browser.
To download product manuals from the Customer Site portion of the web page, you need to
provide a customer password. If you do not have a password, contact your sales representative.
Megabit Modem 400F User Manual
T
ECHNICAL
UPPORT
714.730.3222
714.832.9924
wsd_support@adc.com
W
EB
A
SSISTANCE
W
AND ARRANTY
B
77