Page 2
In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock Rack has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
Page 3
Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information. ASRock Rack Incorporation 6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,...
Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installing the CPU Fan and Heatsink Installation of Memory Modules (DIMM) Expansion Slots (PCI Express Slots) Jumper Setup Onboard Headers and Connectors Dr.
Page 5
Chapter 3 UEFI Setup Utility Introduction 3.1.1 UEFI Menu Bar 3.1.2 Navigation Keys Main Screen Advanced Screen 3.3.1 CPU Configuration 3.3.2 DRAM Configuration 3.3.3 Chipset Configuration 3.3.4 Storage Configuration 3.3.5 ACPI Configuration 3.3.6 USB Configuration 3.3.7 Super IO Configuration 3.3.8 Serial Port Console Redirection 3.3.9 H/W Monitor 3.3.10 Runtime Error Logging 3.3.11 Intel SPS Configuration...
Page 6
Boot Screen 3.6.1 CSM Parameters Event Logs Exit Screen Chapter 4 Software Support Install Operating System Support CD Information 4.2.1 Running The Support CD 4.2.2 Drivers Menu 4.2.3 Utilities Menu 4.2.4 Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service Appendix Mezzanine Card Support List...
In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.
1.2 Specifications E3C246D4M-4L / E3C242D4M-4L MB Physical Status Form Factor Dimension 12'' x 9.6'' (30.5 cm x 24.4 cm) Processor System Supports Intel® Xeon® E-2100 Processors Chipset E3C246D4M-4L: Intel® C246 E3C242D4M-4L: Intel® C242 System Memory Capacity - 4 x 288-pin DDR4 DIMM slots...
Page 9
E3C246D4M-4L / E3C242D4M-4L Ethernet Interface 1000 /100 /10 Mbps - 3 x RJ45 GLAN by Intel® i210 - 1 x RJ45 GLAN by Intel® i219 - Supports Wake-On-LAN - Supports Energy Efficient Ethernet 802.3az - Supports Dual LAN with Teaming function(TBD)
Page 10
BIOS Type 256Mb AMI UEFI Legal BIOS BIOS Features -Plug and Play (PnP) -ACPI 2.0 Compliance Wake Up Events -SMBIOS 2.8.0 Support -ASRock Rack Instant Flash Hardware Monitor Temperature -CPU Temperature Sensing -System Temperature Sensing -MB / Card Side Temperature Sensing...
Page 11
E3C246D4M-4L / E3C242D4M-4L Support OS Microsoft® Windows® - Server 2012 R2 (64 bit) - Server 2016 (64 bit) - Server 2019 (64 bit) Linux® - RedHat Enterprise Linux Server 6.9 (64 bit) / 7.4 (64 bit) - SUSE Enterprise Linux Server 11 SP4 (64 bit) / 12 SP3 (64 bit) - Ubuntu 16.04 (64 bit) / 18.04 (64 bit)
POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to your USB flash drive, floppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
E3C246D4M-4L / E3C242D4M-4L 1.6 I/O Panel No. Description No. Description VGA Port (VGA1) LAN RJ-45 Port (LAN1)** Serial Port (COM1) LAN RJ-45 Port (LAN2)** E3C246D4M-4L: USB 3.1 Gen2 Ports (USB31_1_2) LAN RJ-45 Port (LAN3)** E3C242D4M-4L: USB 3.1 Gen1 Ports (USB31_1_2)
Page 22
**There are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port LAN Port LED Indications Activity / Link LED Activity / Link LED Status Description Status Description No Link...
Chapter 2 Installation This is an ATX form factor (12'' x 9.6'', 30.5 cm x 24.4 cm) motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.
E3C246D4M-4L / E3C242D4M-4L 2.3 Installing the CPU 1. Before you insert the 1151-Pin CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
Page 26
Please save and replace the cover if the processor is removed. The cover must be placed if you wish to return the motherboard for after service.
2.5 Installation of Memory Modules (DIMM) This motherboard provides four 288-pin DDR4 (Double Data Rate 4) DIMM slots, and supports Dual Channel Memory Technology. 1. For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR4 DIMM pairs. 2.
Page 29
E3C246D4M-4L / E3C242D4M-4L The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
2.6 Expansion Slots (PCI Express Slots) There are 2 (E3C242D4M-4L) or 5 (E3C246D4M-4L) PCI Express slots on this motherboard. PCIE slot: E3C246D4M-4L / E3C242D4M-4L: PCIE2 (PCIe 3.0 x8 slot) is used for PCI Express x4 lane width cards. PCIE6 (PCIe 3.0 x16 slot) is used for PCI Express x16 lane width cards.
E3C246D4M-4L / E3C242D4M-4L 2.7 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...
Page 32
SATA DOM Power Jumper (3-pin SATAPWR1) SATA DOM (SATA_0) SATA DOM (SATA_0) does requires 5V power supply NOT require 5V power sup- ply (Default) Consult the documentation that comes with your SATA DOM and check whether or not Pin 7 requires 5V power supply. If the connected SATA DOM requires 5V power supply, move the jumper caps placed on the SATA DOM Power Jumper (SATAPWR1) from pins 2-3 (default) to pins 1-2.
E3C246D4M-4L / E3C242D4M-4L 2.8 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard.
Page 34
Auxiliary Panel Header This header supports multiple (18-pin AUX PANEL_1) functions on the front panel, including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows you to connect SMBus (System Management Bus) equipment. It can be used for communication between peripheral equipment in the system, which has slower transmission rates, and power management equipment.
Page 35
E3C246D4M-4L / E3C242D4M-4L Serial ATA3 Connectors These SATA3 connectors SA TA_0 E3C246D4M-4L / support SATA data cables for E3C242D4M-4L: internal storage devices with SA TA_1 (SATA_0) up to 6.0 Gb/s data transfer (SATA_1) rate. (SATA_2) SA TA_2 (SATA_3) (SATA_4) SA TA_3...
Page 36
4-Pin CPU fan (Quiet Fan) connectors. If you plan FAN_VOLTAGE to connect a 3-Pin CPU fan, CPU_FAN_SPEED FA N_SPEED_CONTROL please connect it to Pin 1-3. *For more details, please refer to the Cooler QVL list on the ASRock Rack website.
Page 37
E3C246D4M-4L / E3C242D4M-4L Front and Rear Fan Please connect fan cables to the Connectors fan connectors and match the (4-pin FRNT_FAN1) black wire to the ground pin. (4-pin FRNT_FAN2) FAN_VOLTAGE All fans support Fan Control. FAN_SPEED (4-pin FRNT_FAN3) FAN_SPEED_CONTROL (4-pin FRNT_FAN4)
Page 38
TPM Header This connector supports (17-pin TPM1) Trusted Platform Module (TPM) system, which can securely store keys, digital certificates, passwords, and data. A TPM system also helps enhance network security, protects digital identities, and ensures platform integrity. Serial General Purpose The headers suppor t Seria l SCLOCK SLOAD...
Page 39
E3C246D4M-4L / E3C242D4M-4L Baseboard Management The header is used for the Controller SMBus Header SMBUS devices. (5-pin BMC_SMB_1) BMC_SMB_PRESENT_1_N Power BMC_SMBCLK BMC_SMBDATA LAN3_LINK LAN LED Connectors These 4-pin connectors are LED_PWR (LED_LAN_3_4) used for the front LAN status LED_PWR LAN4_LINK indicator.
2.9 Dr. Debug Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes. Code Description Please check if the CPU is installed correctly and then clear CMOS. Problem related to memory, VGA card or other devices.
E3C246D4M-4L / E3C242D4M-4L 2.10 Unit Identification purpose LED/Switch With the UID button, You are able to locate the server you’re working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED/Switch front or rear panel is pressed,...
2.12 Dual LAN and Teaming Operation Guide Dual LAN with Teaming enabled on this motherboard allows two single connections to act as one single connection(s) for twice the transmission bandwidth, making data transmission more effective and improving the quality of transmission of distant images.
The M.2 Socket (M2_1) supports M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x2 (16 Gb/s) (E3C242D4M-4L) or Gen3 x4 (32 Gb/s) (E3C246D4M-4L). * If M2_1 is occupied by a SATA-type M.2 device, SATA_0 will be disabled.
Page 44
Step 3 Move the standoff based on the module type and length. The standoff is placed at the nut location D by default. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut. Otherwise, release the standoff by hand.
Page 45
E3C246D4M-4L / E3C242D4M-4L Step 6 Tighten the screw with a screwdriver to secure the module into place. Please do not overtighten the screw as this might damage the module. NUT2 NUT1...
Chapter 3 UEFI Setup Utility 3.1 Introduction Th is section explains how to use the UEFI SETUP UTILITY to confi gure your system. Th e UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer.
E3C246D4M-4L / E3C242D4M-4L 3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date. Note: The screenshots in this user manual are examples and for references only. The actual images may slightly vary depending on the model and the version you use.
E3C246D4M-4L / E3C242D4M-4L 3.3 Advanced Screen In this section, you may set the configurations for the following items: CPU Configuration, DRAM Configuration, Chipset Configuration, Storage Configuration, ACPI Configura- tion, USB Configuration, Super IO Configuration, Serial Port Console Redirection, H/W Monitor, Runtime Error Logging, Intel SPS Configuration, Intel(R) Bios Guard Technol- ogy and Instant Flash.
3.3.1 CPU Configuration Software Guard Extensions (SGX) Use this item to enable or disable Software Controlled Software Guard Extensions (SGX). SGX Launch Control Policy Software Guard Extensions (SGX) Launch Control Policy. Options are: Intel Locked - Select Intel's Launch Enclave. Unlocked - Enable OS/VMM configuration of Launch Enclave.
Page 51
E3C246D4M-4L / E3C242D4M-4L CPU C3 State Support Enable C3 sleep state for lower power consumption. CPU C6 State Support Enable C6 deep sleep state for lower power consumption. CPU C7 State Support Enable C7 deep sleep state for lower power consumption.
Page 52
Intel Turbo Boost Technology Use this item to enable or disable Intel Turbo Boost Mode Technology. Turbo Boost Mode allows processor cores to run faster than marked frequency in specific conditions. The de- fault value is [Enabled]. Enable Intel TXT Support Use this to enable or disable Intel Trusted Execution Technology.
E3C246D4M-4L / E3C242D4M-4L 3.3.2 DRAM Configuration DRAM Frequency If [Auto] is selected, the motherboard will detect the memory module(s) inserted and assign the appropriate frequency automatically.
3.3.3 Chipset Configuration Primary Graphics Adapter If PCI Express graphics card is installed on the motherboard, you may use this option to select PCI Express or Onboard as the primary graphics adapter. Onboard VGA Use this to enable or disable the Onboard VGA function. The default value is [Auto]. Onboard LAN1 Use this to enable or disable the Onboard LAN1 function.
Page 55
E3C246D4M-4L / E3C242D4M-4L PCIE6 Link Width This allows you to select PCIE6 Link Width. The default value is [Auto]. PCIE6 Link Speed This allows you to select PCIE6 Link Speed. The default value is [Auto]. PCIE6 ASPM Support This option enables or disables the ASPM support for PCIE6.
3.3.4 Storage Configuration Hard Disk S.M.A.R.T. S.M.A.R.T. stands for Self-Monitoring, Analysis, and Reporting Technology. It is a monitoring system for computer hard disk drives to detect and report on various indicators or reliability.
E3C246D4M-4L / E3C242D4M-4L 3.3.5 ACPI Configuration PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on the system from the power-soft- off mode. Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- soft-off mode.
3.3.6 USB Configuration Legacy USB Support Enable Legacy OS Support for USB 2.0 devices. Select UEFI Setup Only to support USB devices under the UEFI setup and Windows/Linux operating systems only.
E3C246D4M-4L / E3C242D4M-4L 3.3.7 Super IO Configuration Serial Port 1 Configuration Use this item to set parameters of Serial Port 1 (COM1). Serial Port Use this item to enable or disable the onboard serial port. Change Settings Use this item to select an optimal setting for Super IO device.
3.3.8 Serial Port Console Redirection COM1 / SOL Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how your computer and the host computer to which you are connected exchange information.
Page 61
E3C246D4M-4L / E3C242D4M-4L Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [57600] and [115200].
Page 62
Redirect After POST When Bootloader is selected, then Legacy Console Redirection is disabled before booting to legacy OS. When Always Enable is selected, then Legacy Console Redirection is enabled for legacy OS. Default setting for this option is set to Always Enable. Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) Console Redirection...
E3C246D4M-4L / E3C242D4M-4L 3.3.9 H/W Monitor In this section, it allows you to monitor the status of the hardware on your system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage.
Page 64
REAR_FAN1 This allows you to set the rear fan 1’s speed. The default value is [Smart Fan]. Smart Fan Control This allows you to set the Smart fan’s level speed. Smart Fan Duty Control Smart Fan Duty x (x means 1 to 11 stage) This allows you to set duty cycle for each stage.
E3C246D4M-4L / E3C242D4M-4L 3.3.10 Runtime Error Logging WHEA Support Use this item to enable or disable Windows Hardware Error Architecture. Runtime Error Logging System Enabling Use this item to enable or disable Runtime Error Logging System. Memory Error Enabling Memory enabling and logging setup option.
E3C246D4M-4L / E3C242D4M-4L 3.3.12 Intel(R) Bios Guard Technology Intel Bios Guard Support Use this to enable or disable Intel Bios Guard Support. The default value is [Disabled].
3.3.13 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows you to update system UEFI without entering operating systems ® first like MS-DOS or Windows . Just save the new UEFI file to your USB flash drive, floppy disk or hard drive and launch this tool, then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli- cated flash utility.
E3C246D4M-4L / E3C242D4M-4L 3.4 Server Mgmt Wait For BMC Wait For BMC response for specified time out. BMC starts at the same time when BIOS starts during AC power ON. It takes around 90 seconds to initialize Host to BMC interfaces.
3.4.1 System Event Log SEL Components Change this to enable ro disable event logging for error/progress codes during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL. Log EFI Status Codes Use this item to disable the logging of EFI Status Codes or log only error code or only progress code or both.
E3C246D4M-4L / E3C242D4M-4L 3.4.2 BMC Network Configuration BMC Out of Band Access Use this item to enable or disable BMC Out of Band Access. Lan Channel (Failover) Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If you prefer using a static IP address, toggle to [Yes], and the changes take effect after the system reboots.
Page 72
The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support website at: http://www.asrockrack.com/support/faq.asp...
E3C246D4M-4L / E3C242D4M-4L 3.5 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility.
3.5.1 Key Management In this section, expert users can modify Secure Boot Policy variables without full authenti- cation. Factory Key Provision Install factory default Secure Boot keys after the platform reset and while the System is in Setup mode. Install Default Secure Boot Keys Please install default secure boot keys if it’s the first time you use secure boot.
Page 75
E3C246D4M-4L / E3C242D4M-4L Remove 'UEFI CA' from DB Device Guard ready system must not list ‘Microsoft UEFI CA’ Certificate in Autho- rized Signature database (db). Restore DB defaults Restore DB variable to factory defaults. Platform Key(PK) Enroll Factory Defaults or load certificates from a file: 1.
Page 76
1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER encoded) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHA256, 384, 512 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Factory, External, Mixed Forbidden Signatures Enroll Factory Defaults or load certificates from a file: 1.
Page 77
E3C246D4M-4L / E3C242D4M-4L OsRecovery Signatures Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER encoded) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHA256, 384, 512 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256)
3.6 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order. Boot Option Filter This option controls Legacy/UEFI ROMs priority.
Page 79
E3C246D4M-4L / E3C242D4M-4L note that a buzzer is needed. Full Screen Logo Use this item to enable or disable OEM Logo. The default value is [Enabled]. AddOn ROM Display Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo”...
3.6.1 CSM Parameters Enable to launch the Compatibility Support Module. Please do not disable unless you’re running a WHCK test. If you are using Windows 8.1 64-bit and all of your devices support UEFI, you may also disable CSM for faster boot speed. Launch Other Storage OpROM Policy Select UEFI only to run those that support UEFI option ROM only.
3.7 Event Logs Change Smbios Event Log Settings This allows you to configure the Smbios Event Log Settings. When entering the item, you will see the followings: Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
E3C246D4M-4L / E3C242D4M-4L 3.8 Exit Screen Save Changes and Exit When you select this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY.
4.2.4 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...
E3C246D4M-4L / E3C242D4M-4L Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
Page 86
1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
E3C246D4M-4L / E3C242D4M-4L 5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.
Appendix Mezzanine Card Support List This motherboard supports the following ASRock Rack mezzanine cards. Mezz Card Type Mezz Slot Type Model LAN Card Mezz Type AB M350 LAN Card Mezz Type AB M540 LAN Card Mezz Type AB M599 LAN Card...