ClearOne COLLABORATE LIVE 200 User Manual
  1. Manuals
  2. Brands
  3. ClearOne Manuals
  4. Conference System
  5. COLLABORATE LIVE 200
  6. User manual

ClearOne COLLABORATE LIVE 200 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
®
COLLABORATE
LIVE
200
U
G
SER
UIDE

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the COLLABORATE LIVE 200 and is the answer not in the manual?

Questions and answers

Related Manuals for ClearOne COLLABORATE LIVE 200

Summary of Contents for ClearOne COLLABORATE LIVE 200

  • Page 1 ® COLLABORATE LIVE UIDE...
  • Page 2 OCUMENT DOC-0338-001 REV 1.0 – February 2020 © 2020 ClearOne Inc. - All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne. Printed in the United States of America. ClearOne reserves specific privileges.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Chapter 1: Introduction ......................7 COLLABORATE® LIVE 200 OVERVIEW ........................ 7 MAIN FEATURES ..............................8 COMPARISON TABLE .............................. 9 FEATURE HIGHLIGHTS ............................10 Chapter 2: Getting Started ....................... 11 USING THE REMOTE CONTROL .......................... 11 ALPHANUMERIC KEYPAD ............................. 11 COMMAND BUTTONS ............................
  • Page 4 STARTING LAN CALLS ............................37 AUTO-ANSWERING CALLS ........................... 39 ENDING CALLS ............................... 39 MUTING THE VIDEO .............................. 40 SWITCHING CALL VIEW MODES .......................... 41 SINGLE MODE ......................... 41 DUAL MODE ........................... 41 PRESENTATION MODE ......................41 USING PICTURE-IN-PICTURE (PIP) MODES ....................... 41 CALL STATE INDICATIONS ...........................
  • Page 5 USING THE RECENT CALLS ..........................52 USING THE RECENT CALLS VIA, THE REMOTE CONTROL ............52 DISPLAYING THE RECENT CALLS FROM THE CONTACTS ............52 ADDING A RECENT CALLS ENTRY TO THE CONTACTS ..............52 USING DIRECTORY ............................... 52 ACCESSING A DIRECTORY VIA THE REMOTE CONTROL ............. 52 ACCESSING THE DIRECTORY VIA THE CONTACTS ..............
  • Page 6 Chapter 8: Collaborate Space ....................73 IN THIS CHAPTER ..............................73 STARTING / JOINING A SPACE MEETING ......................73 PRESENTATION ..............................75 END MEETING ................................ 75 Chapter 9: Web Access and Management ................76 IN THIS CHAPTER ..............................76 ACCESSING COLLABORATE® LIVE VIA BROWSER ..................76 DOWNLOADING COLLABORATE®...

  • Page 7: Chapter 1: Introduction

    PC (cabled or wireless) for data sharing. COLLABORATE® Live 200 is ideal for users who need a powerful videoconferencing solution, powered by ClearOne’s COLLABORATE® Live software. Notes: For more information about the COLLABORATE® Live 200...

  • Page 8: Main Features

    • Calling Via URI • Configurable audio, video and displays, and automatic answering • Display on-screen running text to all participants via Web management during a call • Support ClearOne CHAT 150C • Far End mute indicator • Telnet interface •...

  • Page 9: Comparison Table

    Audio CHAT 150C CHAT 150C mixer and BMA CT Device Speakerphone Speakerphone ClearOne Speakerphone Ceiling Tile Beamforming Beamforming Mic Array 2 Mic Array Note: The display resolution must be set to 1920x1080 when the received resolution is 1080.

  • Page 10: Feature Highlights

    FEATURE HIGHLIGHTS 1. Small and compact unit 2. Single or dual monitor display 3. COLLABORATE Space web conferencing, Skype® for Business client, SIP/H.323 video conferencing, wireless presentation and interactive whiteboard. 4. One CHAT 150 speakerphone provides crystal-clear audio. 5. User interface as intuitive and simple as familiar mobile or tablet devices. 6.

  • Page 11: Chapter 2: Getting Started

    Chapter 2: Getting Started IN THIS CHAPTER Once the COLLABORATE® Live 200 unit is installed, connected and turned on, it is ready for use. This chapter describes the following basic operations: • Using the Remote Control • Using the On-Screen Menu •...

  • Page 12: Command Buttons

    COMMAND BUTTONS The following command buttons are available on the remote control: Button Image Button Name Command Turn system into sleep mode Power Wake up system Display the system information Status Display the current call status Show the on-screen online help Data Open presentation menu Phone Book...

  • Page 13: Navigation Arrows And Additional Buttons

    NAVIGATION ARROWS AND ADDITIONAL BUTTONS Using the navigation arrows and the OK button, you can navigate the GUI menus / options in four directional movements: Up, Down, Left and Right. Navigation Arrows In addition to the navigation arrows, the following buttons are available around it: •...
  • Page 14 Navigate the COLLABORATE® Live menu using the Navigation Arrows on the remote control. Expand the menu options by pressing OK. Press Back to go back to the home menu. 14 | C O L L A B O R A T E L I V E : U s e r G u i d e...

  • Page 15: System Icons

    SYSTEM ICONS The following icons indicate the different behaviors of the system. Icon Image Meaning Mute Speaker Mute Microphone Far End Microphone Mute No Network Far End Camera Control (FECC) Do Not Disturb Central Registration Central Registration Failed Gatekeeper Registration Gatekeeper Registration Failed Far End Recording Encrypted Call...
  • Page 16 When COLLABORATE® Live is in the idle state, the Information window displays the following information: • System ID – System ID as defined in the system settings (see Preference Settings) • System Model – COLLABORATE® Live model • Software Version – Software version of the COLLABORATE® Live application •...

  • Page 17: Collaborate® Setup

    COLLABORATE® SETUP When system is loaded for the first time (after restore defaults), the setup wizard is displayed on screen in order to configure the basic settings: Name: System name used to identify the system when using DNS dialing. Best Practice will be a name that represents the actual location of the system.
  • Page 18 Click Next. Language Name: Use left and right arrows to select a language for the system’s User Interface and select the desired language. Click Next. Restart the system. 18 | C O L L A B O R A T E L I V E : U s e r G u i d e...
  • Page 19 Click Next. Select Date, Time & Time Zone: By default, Date, Time & Time Zone values will be set automatically. 19 | C O L L A B O R A T E L I V E : U s e r G u i d e...
  • Page 20 Click Next. Date: This feature allows you to adjust the System’s date. This date will be used for scheduling meetings, clock and more. Click Save. If the date & time are disabled, then the details cannot be updated. Time: This feature allows you to adjust the System’s Time. This time will be used for scheduling meetings, clock and more.
  • Page 21 Click Save. Set network IP addresses. • Obtain Automatically – Select the Toggle button to obtain an IP Address from a DHCP server automatically. • IP Address – Set the IP Address for this system. If using a DHCP server, the address obtained from the DHCP server is displayed.
  • Page 22 • Subnet Mask – Set the subnet mask number for your network. If using a DHCP server, the address obtained from the DHCP server is displayed. • Default Gateway – Set the IP Address of the default gateway router. If using a DHCP server, the address obtained from the DHCP server is displayed.
  • Page 23 Obtain Automatically – Select the Toggle button to obtain your DNS server Address from a DHCP server automatically. If you do not choose to obtain the DNS address from a DHCP server, please fill in the following fields: DNS Server – Set the IP Address of the DNS server. If using a DHCP server, the address obtained from the DHCP server is displayed.
  • Page 24 You will need an authenticated login and password to connect to COLLABORATE© Space. These credentials can be created in different ways: If you would like to create a new Collaborate Space trial account, complete the Activation information, and then click “Sign Up” to proceed. If you have an existing Collaborate Space account, fill in the user information and then click “Sign In”...

  • Page 25: Chapter 3: Configuration Basics

    Chapter 3: Configuration Basics IN THIS CHAPTER This chapter explains the basic configuration options and includes the following sections: • Configuring the Audio • Configuring the Camera • Controlling the Camera • Configuring the Display • LAN settings • Firewall Settings •...

  • Page 26: Configuring The Camera

    To configure the audio settings: In the Audio Settings window, set the following properties of the selected audio input. USB devices can be used if the system supports external USB hardware. • Microphone – Select Chat 150 to be your Microphone device •...

  • Page 27: Controlling The Camera

    Note: COLLABORATE® Live supports PTZ cameras only. Optional: Set the percentage (%) of Color, Contrast, Brightness, and Hue. You can leave the default settings of these parameters unchanged. Select the correct option from the Camera Model. Select the Far End Camera Control (FECC) check box to enable the remote side to control your camera (unavailable when working with SIP).

  • Page 28: Lan Settings

    To configure the basic display settings: Display Mode (Configured automatically) – Single Mode – Both videoconferencing parties are displayed on a single screen. Dual Mode – Conferences are displayed on two screens. Note: Incoming resolution in dual mode is limited to 1080@30. Display Remote on Main –...

  • Page 29: Firewall Settings

    In the System Settings window, set the following options and parameters. • Obtain Address from DHCP Server – Select the checkbox to obtain an IP Address from a DHCP server. • IP Address – Set the IP Address for this system. If using a DHCP server, the address obtained from the DHCP server is displayed.

  • Page 30: Wi-Fi Settings

    To access Firewall/NAT Settings: 1. Press OK on the remote control. The main menu appears. Select Settings > Advanced > Network. The Network Settings window appears. In the Firewall window, set the following options and parameters: NAT Mode: Disabled – Callers to the organization LAN are not identified. Manual –...
  • Page 31 To configure the basic display settings: Available Network – List of all available Wi-Fi networks in your range. Select the desired network to which you want to connect. Connect Automatically – Check this option to allow auto connection to the selected network while the network is available.

  • Page 32: General Settings

    GENERAL SETTINGS The general settings define general system properties. To configure security settings: 1. Press OK on the remote control. The main menu appears. Select Settings>General. The General Settings window appears. In the General Settings window, set the following options and parameters. System Name –...

  • Page 33: Calls Settings

    Sleep Timeout – Duration of idle time (in minutes) before the system goes into sleep mode. If set to “0,” the system will not automatically go into sleep mode. Select Apply. Changes will take effect after system restart. CALLS SETTINGS In the Calls Settings window, you can define miscellaneous technical settings that affect how video collaboration calls are performed by default.

  • Page 34: Presentation Settings

    In the Call Settings window, set the following options and parameters Auto Answer – Enables auto answering of incoming calls. Do Not Disturb – Select to turn on auto reject of all incoming calls. Auto Mute Microphone During Incoming Call – Enables auto muting the microphone for incoming calls.

  • Page 35: Software Updates

    In the Presentation Settings window, the following properties can be configured: Enable Wireless Sharing – Allow wireless data sharing from any PC with Collaborate® share. Auto Display Wireless Presentation – Wireless auto-sharing once sender is connected Wireless Sharing Code – Wireless security code need to be entered by sender Presentation Sharing Mode –...
  • Page 36 To configure the update settings: 1. Software Updates – Choose the “Automatic” option to have the system frequently check for updates. If an update is available, you will get an on screen notification and you can choose to update or not. 2.

  • Page 37: Chapter 4: Video Collaboration

    Chapter 4: Video Collaboration IN THIS CHAPTER This chapter explains the video collaboration basics and options using COLLABORATE® Live, and includes the following sections: • Starting Calls • Auto-Answering Calls • Ending Calls • Muting the Video • Switching Image Modes •...
  • Page 38 3. In the Type a Number/Name field, type the IP Address to which you want to call. Alternatively, instead of an IP Address, you can also use an Alias, E.164 number, or a DNS Address (if they are defined on your network). 4.

  • Page 39: Auto-Answering Calls

    For a video call, you can also press the Make Call (green button) on the remote control. The Calling screen appears. When the call is answered, the system switches to the Call mode. AUTO-ANSWERING CALLS The auto-answer option is found in the Settings>Calls menu. When the auto-answer option is not selected and an incoming call is received, a message is displayed on the screen.

  • Page 40: Muting The Video

    MUTING THE VIDEO You can mute video during a videoconference using the remote control. When you press Mute Video ( ) during a call, the remote side sees the Mute Video BMP image, which indicates that your video source has been muted. 40 | C O L L A B O R A T E L I V E : U s e r G u i d e...

  • Page 41: Switching Call View Modes

    SWITCHING CALL VIEW MODES Depending on the type of screen and video interface you are using (HDMI Display port); a call may be displayed in single, dual or presentation mode. SINGLE MODE Single mode presents a single screen showing the output of the local video camera in the Picture-In-Picture (PIP) screen area (see Using Picture-In-Picture (PIP) Modes) and the output of the remote video camera on the main screen area.

  • Page 42: Call State Indications

    Note: When data is shared, the remote video and the data are displayed side by side on the screen (This option is unavailable while sharing via Collaborate® Share option). CALL STATE INDICATIONS Various call states are represented by icons on the screen when videoconferencing is taking place.

  • Page 43: Viewing Call Status

    Unsuccessful COLLABORATE® Central registration Successful COLLABORATE® Central registration Unsuccessful gatekeeper registration Successful gatekeeper registration Currently on Audio session SIP registration SIP registration failed VIEWING CALL STATUS During a videoconference call, you can view and check the technical details of the call. To view the call status details: During the video collaboration call, click the Status button on the remote to view the Call...

  • Page 44: Using Call Tones

    The Call Status box displays the following information for both incoming and outgoing communication: • Video Format – Video codec used to display video in this call • Video Resolution – Video resolution used in this call • Video Bandwidth – Bandwidth used by the video in this call •...

  • Page 45: Data Sharing

    DATA SHARING Data Sharing can be accessed via the on-screen menu or by pressing the Data button on the remote control. Data Sources are selected inside the Presentation menu. Pressing the Data button a second time stops data sharing. CONNECTING THE DATAPOINT For the system to recognize data sources, you need to connect to the DataPoint.

  • Page 46: Connecting A Usb Flash Drive

    CONNECTING A USB FLASH DRIVE In idle mode you can view files that are stored on a portable USB flash drive. To view and share files from a USB flash drive: 1. Insert a USB flash drive to one of the COLLABORATE® Live USB ports. The message "USB device inserted"...

  • Page 47: Wireless Sharing

    1. Select the file you want and then press OK on the remote control. The following files are supported: *.jpg, *.jpeg, *.gif, *.png, *.tiff, *.tif, *.bmp, *.wmf, *.mpg, *.mpeg, *.wmv, *.mp4, *.avi, *.pdf, *.pps, *.ppt, *.doc, *.rtf, *.xls, *.xlsx, *.pptx, *.ppsx and *.docx. 2.

  • Page 48: Collaborate® Share Controllers

    Select Presentation > Collaborate Share. Wireless data sharing is starting. COLLABORATE® SHARE CONTROLLERS While wireless is shared, you can manage your sharing from “Collaborate® Share” controllers. 48 | C O L L A B O R A T E L I V E : U s e r G u i d e...

  • Page 49: Data Sharing In Idle Mode

    Button Image Button Name Command Pause Pause the current share Play Resume the paused shared Full view Switch the Collaborate® share to full view Compact view Switch the Collaborate® share to normal view When several “Collaborate® Share” are connected Spotlight to the system, use this icon to move the chosen stream into the main area.

  • Page 50: Sharing Data With Audio

    SHARING DATA WITH AUDIO When sharing a video file from a PC or a USB flash drive, the Collaborate ® Live is mixing the audio channels into one channel so the presentation audio as well as the microphone can be heard.

  • Page 51: Chapter 5: Quick Dialing Methods

    Chapter 5: Quick Dialing Methods IN THIS CHAPTER This chapter describes the different quick dialing methods that are available in COLLABORATE® Live 200, and includes the following sections: • Using the Contacts • Using the Recent Calls • Using Online Directories •...

  • Page 52: Using The Recent Calls

    To edit a contact’s details in the Contacts list: 1. In the Contacts list, select the entry you want to edit and then press OK on the remote control. 2. Use the menu on the right to add to favorites, edit or remove a contact. 3.

  • Page 53: Accessing The Directory Via The Contacts

    ACCESSING THE DIRECTORY VIA THE CONTACTS To access the Directory via the Contacts: 1. In the Contacts, select Directory by pressing down with the navigation arrows. 2. Select the Directory tab, select the number to dial and press Dial. USING COLLABORATE SPACE CONTACTS When your system is registered to the Collaborate Space server (See settings), all users that are registered to this server will appear in the Collaborate Space contacts list.

  • Page 54: Chapter 6: Skype For Business

    Chapter 6: Skype for Business IN THIS CHAPTER This chapter covers Skype for Business calling, and includes the following sections: • Starting Skype for Business Calls • Starting Skype for Business Multi Conference Calls • Presentation Sharing • Display Layouts •...

  • Page 55: Starting Skype For Business Multi Conference Calls

    Busy – In a conference call Off Line – Not signed in STARTING SKYPE FOR BUSINESS MULTI CONFERENCE CALLS If you need to add more people to your conference call, you can select their names from your Contacts list: 1. Make sure your contacts are available by checking their present status first. Select contact from the list, and then click Dial.

  • Page 56: Presentation Sharing

    PRESENTATION SHARING HDMI Input Wireless Presentation 56 | C O L L A B O R A T E L I V E : U s e r G u i d e...

  • Page 57: Display Layouts

    DISPLAY LAYOUTS Dual Displays: One display showing the near-end video, the second display showing the far- end video Voice Switched Mode: Displays the party that is talking in a point-to-point, or multi-party calls. 57 | C O L L A B O R A T E L I V E : U s e r G u i d e...

  • Page 58: Join Scheduled Skype For Business Meetings

    JOIN SCHEDULED SKYPE FOR BUSINESS MEETINGS A meeting Reminder will pop up for scheduled Skype for Business meetings. USING SKYPE FOR BUSINESS CONTACTS When your system is registered to a Skype for Business server (See Skype for Business settings), all users that are registered to this server will appear in the combined Contacts list. 58 | C O L L A B O R A T E L I V E : U s e r G u i d e...
  • Page 59 To access the Contacts via the remote control: 1. Select Video Call and then Recents, Favorites, or Contacts and select the name of the contact you want to call. 2. Select the Online / Away contact and click on Video Call. Guide to status icons: Available - Online and Available Away - Logged on but have been away from system for a period a time...

  • Page 60: Chapter 7: Advanced Settings

    Directory settings are available only in COLLABORATE® Live systems that are not managed by a ClearOne COLLABORATE® Central. 60 | C O L L A B O R A T E L I V E : U s e r G u i d e...
  • Page 61 To configure the Directory settings: 1. Select Settings>Advanced>Directory. The Directory Settings window appears. In the Directory Settings window, set the following options and parameters: Enable Directory Registration – When selected, this checkbox activates the rest of the fields in this window and enables the Directory connection registration. Server Type –...

  • Page 62: H.323 Protocol Settings

    Note: For more information about ClearOne’s COLLABORATE® Central server, its installation and configuration, refer to the COLLABORATE® Central User Guide. 62 | C O L L A B O R A T E L I V E : U s e r G u i d e...
  • Page 63 Firewall/NAT only when the connection type is known. • Tunneling (not available when working with a gatekeeper) - This selection should be selected manually for ClearOne Proprietary Tunneling. The default tunneling port is configured by the System Administrator (see NetPoint/ COLLABORATE® Central Administration Configuration Manager).

  • Page 64: Working In Collaborate® Central Mode

    Note: Changing this setting cause COLLABORATE® Live to reload. RTP Ports: • From – Enter the minimum RTP value. • To – Enter the maximum RTP value. Note: In COLLABORATE® Central mode, the system administrator should configure the LDAP settings for COLLABORATE® Central on the server side. To verify that COLLABORATE®...

  • Page 65: Space Settings

    1. In the SIP Settings window, set the following options and parameters: Use Proxy – Use a proxy server or as stand alone • Proxy Address – IP address of the Proxy server • User Name – The user name as configured in the proxy server (proxy mode). •...

  • Page 66: Security Settings

    2. In the Space window, set the following options and parameters: Server Address - Enter the IP Address of the Collaborate ® Space server. Email – Enter the Email used to log into the Collaborate ® Space server. Password – Enter the password used to log into the Collaborate ® Space server (if required). SECURITY SETTINGS To configure security settings: 1.

  • Page 67: Admin Settings

    In the Security Settings window, set the following options and parameters: Web Server – Select this option to allow Web access to the COLLABORATE® Live 200 unit via a browser. If you enter a password, Web users will be required to enter the same password when they access the unit.
  • Page 68 1. In the Admin Settings window, set the following options and parameters. 68 | C O L L A B O R A T E L I V E : U s e r G u i d e...

  • Page 69: Proxy Settings

    Block Incoming SIP Calls – Enable to auto reject only incoming SIP calls. Enable adaptive bandwidth Adjustment – Enables videoconferences to proceed at reduced bandwidth if the network is congested. Deselecting this option maintains a constant quality to the session, but it may cause network problems. Enable H.239 –...

  • Page 70: Exchange Settings

    Proxy Address – Proxy server IP Proxy Port – The port required for the proxy server (proxy mode). Proxy User – The User Name as configured in the proxy server (proxy mode). Proxy Password – The user password as configured in the proxy server (proxy mode). EXCHANGE SETTINGS This configuration allows you to integrate Exchange server with your Skype For Business To access Exchange Settings:...

  • Page 71: Skype For Business Settings

    In the Exchange window, set the following options and parameters: Auto Discover Exchange URL - Enabling this option would integrating the outlook automatically. Email - Enter the email address you use to sign in to your organization’s network. User Name – Enter the user name used to log into the organization’s network. Password –...
  • Page 72 In the Skype for Business window, set the following options and parameters: Sign in Address - Enter the sign in address for your Skype for Business server. User Name – Enter the user name used to log into the Skype for Business server. Password –...

  • Page 73: Chapter 8: Collaborate Space

    Chapter 8: Collaborate Space IN THIS CHAPTER COLLABORATE© Space is a cloud video collaboration application that connects hundreds of users joining from any device, anytime, and anywhere using messaging, calling, and meetings. STARTING / JOINING A SPACE MEETING You can start or join a Collaborate Space meeting. Note: Before joining / starting a space meeting, you must enter a valid server and user details under Settings >...
  • Page 74 3. Select Online / Away contact and press Dial. Space call appears, as shown below. Add people – Add participants to the meeting / call Layout - Choose streaming layout: • Vertical – Stream video in top and bottom mode. •...

  • Page 75: Presentation

    PRESENTATION Collaborate Share – Wirelessly share your PC desktop or any open application. HDMI – share using the DataPoint HD if that option is installed. Snapshots – Share saved snapshots of your Whiteboard presentations. END MEETING End Meeting – Terminate the meeting and discard all participants. This option is available only for the call Host.

  • Page 76: Chapter 9: Web Access And Management

    Chapter 9: Web Access and Management IN THIS CHAPTER This chapter explains how to access COLLABORATE® Live via a browser and use the Web- based GUI for viewing sessions/files, and configuring the unit from a remote location or via the LAN.

  • Page 77: Downloading Collaborate® Share

    1. If a password was set for Web access (see Administration Settings): in the Password field, enter your password for accessing the management options, and then click Login. If the password is authenticated, the management options page appears. DOWNLOADING COLLABORATE® SHARE You can share your PC desktop or an application via the network.

  • Page 78: Sending Running Text In A Call

    2. Copy and paste the license key (a long text-based string) that you received from ClearOne into the License Key text box, and then click Apply. 3. Once the license key is applied, you can view which features/functionalities are available: Presentation –...
  • Page 79 2. Click the Running Text button. The Running Text box appears. 3. In the text box, type the message you want to send and display on the far-end screen, and then click Start. Note: To stop the display of the running text message on the far end, click Stop. 79 | C O L L A B O R A T E L I V E : U s e r G u i d e...

  • Page 80: Viewing Call Status With The Web-Based Gui

    VIEWING CALL STATUS WITH THE WEB-BASED GUI During a call, you can view and check the technical details of the call with the Web-based GUI. To view the call status details: During a call, click on the Call Statistics link on the left side of the web interface to view the Call View box as shown below: If you click on the Info link on the left side of the Call Statistics window, detailed call information displays.

  • Page 81: Performing System Upgrade

    To upgrade the COLLABORATE® Live software: After logging in, click Maintenance>System Upgrade. The System Upgrade box appears. 2. Click Browse and then select the ClearOne-provided file that contains the newer software version. 3. Click Upgrade. The system upgrade is performed and then the system reboots.

  • Page 82: Performing System Backup

    PERFORMING SYSTEM BACKUP The Backup option, using the remote controller, takes a snapshot of the current COLLABORATE® Live configuration. It is recommended to take backup snapshots every time a configuration change is made. 1. After logging in, click Maintenance>System Recovery. The system reboots and a Backup/Restore screen appears.

  • Page 83: Performing System Restore From Backup File

    PERFORMING SYSTEM RESTORE FROM BACKUP FILE Whenever necessary, you can discard all manually entered configuration settings and restore the settings to a saved backup of an earlier configuration. Note: Before restoring the system, you must save the system License Key. This is accessed by using the menu: Maintenance>System License Reset the COLLABORATE®...

  • Page 84: Performing System Restore From Ftp

    Select the Restore button. The Restore screen appears. 2. Select the backup configuration file you want to restore. 3. Press Restore. 4. Reboot the system by pressing the power button for 3 seconds, then press the power button again in order to turn on the system. 5.
  • Page 85 Note: All information on the system including user information, Contacts entries, IP and all other user defined information will be deleted. After restoring the system to its factory defaults, it may be necessary to perform a system upgrade. Select the FTP Updates button. The FTP Updates screen will appear. 85 | C O L L A B O R A T E L I V E : U s e r G u i d e...

  • Page 86: Access To System Recovery With Usb Device

    Enter the FTP server details including FTP Address, User Name and Password, and click the Connect button. Select the file from the listing, and then click on the Download button. Once the download is completed, press on the Back button. Select the Restore button and follow the restore steps listed above.

  • Page 87: Chapter 10: Telnet Commands

    Chapter 10: Telnet Commands The Telnet commands allow you to communicate with a remote computer that is using the Telnet protocol. You can run telnet without parameters in order to enter the telnet context, indicated by the Telnet prompt (telnet>). From the Telnet prompt, use the following commands to manage a computer running Telnet Client.

  • Page 89: Descriptions Of The Telnet Api (Collaborate® Live)

    DESCRIPTIONS OF THE TELNET API ® (COLLABORATE LIVE) Description Arguments Example — accept Accept incoming call accept callinfo Request call information details SessionID: Valid session ID number callinfo 1 use sessions command to get ID — camerahome Return PTZ camera to default position camerahome —...
  • Page 90 Description Arguments Example farend: local, remote camerastop Stop camera movement Direction: camerastop sz spt – stop pan tilt camerastop sz remote sz – stop zoom farend: local, remote change_camera Set current camera by index (call cameralist for Index:1-9 change_camera 1 list of available devices) changewirelesslayout Change wireless layout while wireless is being...
  • Page 91 Description Arguments Example dialsfbcontact Dial Skype for Business contacts Contact ID dialsfbcontact 30 audio Use listsfbcontacts command for a numbered Calltype: audio, video contact list dialspacecontact Dial Collaborate Space contacts Contact ID dialspacecontact 14 video Use listspacecontacts command for a Calltype: audio, video numbered contact list donotdisturb...
  • Page 92 Description Arguments Example volume get volume speaker license get autoanswer autoanswer — hangup Hanging up session hangup — help Displays all telnet commands and notifications. help — listcontacts Lists H.323 and SIP contacts listcontacts — listsfbcontacts Lists Skype for Business contacts listsfbcontacts —...
  • Page 93 Description Arguments Example 3 Phone Book 4 Help 5 Near Far 6 Camera Control 7 Preset Recall 8 Preset Set 9 PIP 10 Speed Dial 11 Call Log 12 Mute Mic 13 Display 14 Settings 15 Mute Video 16 Mute Speaker 17 Enter 18 Go Right 19 Go Left...
  • Page 94 Description Arguments Example 24 Hang Up 25 Zoom In 26 Zoom Out 27 Volume Up 28 Volume Down 29 Num 1 30 Num 2 31 Num 3 32 Num 4 33 Num 5 34 Num 6 35 Num 7 36 Num 8 37 Num 9 38 Num 0 39 Dot ( .
  • Page 95 Description Arguments Example speed - count - start - true,false — sessions Display all active sessions and their sessions ID sessions Set parameter value Parameter: set mic on set volume 5 set autoanswer on volume speaker autoanswer — sfbparticipants Shows numbered participant list while in a sfbparticipants Skype for Business call sharehdmi1 /...
  • Page 96 Description Arguments Example — shutdown Shutdown the system shutdown Note: the unit can only be powered back up by pressing the power button on the unit. streaming Start or stop media activity. Parameter: streaming start start streaming stop stop whiteboard Parameter: whiteboard start start...

  • Page 97: Chapter 11:Specifications

    Chapter 11: Specifications ® The following are the COLLABORATE Live specifications. Video Specifications Transmission Speed SIP / H.323: 64 Kbps - 4Mbps Video Standards H.261, H.263, H.263+/++, H.264 QCIF (176 x 144 pixels) QVGA (320 x 240 pixels) Live Video Resolution CIF (352 x 288 pixels) SIF (352 x 240 pixels) VGA (640 x 480 pixels)
  • Page 98 AES is NIST validation 10,000+ global number directory Firewall traversal using NetPoint H.460 protocol Directory Services and ClearOne Tunneling proprietary protocol NAT – Network Address Translation H.350 support (COLLABORATE® Central mode) Supports restricted access to users via admin LDAP Directory support 0 - 40°C temperature...

  • Page 99: Chapter 12: Network Requirements

    Chapter 12: Network Requirements IN THIS CHAPTER In order to videoconference via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ 1. A reserved static IP address 2. Subnet Mask 3. Default Gateway address 4.
  • Page 100 The COLLABORATE® Live can be registered to NetPoint firewall traversal server. The NetPoint server allows end points behind firewalls to communicate with other end points, both in WAN and behind other firewalls (NetPoint server address can be provided by ClearOne representative).

This manual is also suitable for:

Collaborate live 300

Table of Contents