ClearOne CONVERGE PRO 880T Installation & Operation Manual
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ClearOne CONVERGE PRO 880T Installation & Operation Manual

Professional conferencing systems beamforming microphone array, converge usb, connect cobranet and connect dante network bridges
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See also: Operation & Installation Manual
CONVERGE
PRO 880
®
CONVERGE
SR 1212
®
Professional Conferencing Systems
Beamforming Microphone Array, CONVERGE USB,
CONNECT™ CobraNet
INSTALLATION & OPERATION MANUAL
|
880T
|
880TA
|
840T
|
SR 1212TA
|
and CONNECT Dante™ Network Bridges
®
|
8i
|
TH20
|
VH20
|

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Summary of Contents for ClearOne CONVERGE PRO 880T

  • Page 1 CONVERGE PRO 880 880T 880TA 840T TH20 VH20 ® CONVERGE SR 1212 SR 1212TA ® Professional Conferencing Systems Beamforming Microphone Array, CONVERGE USB, CONNECT™ CobraNet and CONNECT Dante™ Network Bridges ® INSTALLATION & OPERATION MANUAL...
  • Page 2 INSTALLATION & OPERATION MANUAL CLEARONE PART NO. 800-151-880 (REVISION 4.4) Jan. 2015 © 2015 ClearOne - All rights reserved. Information in this document is subject to change without notice. Other product names may be registered trademarks of their respective owners who do not necessarily endorse ClearOne or ClearOne’s products in the United States and/or other countries.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS CHAPTER 1: INTRODUCTION CONVERGE Pro Product Family Overview........... . 1 Important Safety Information .
  • Page 4 TABLE OF CONTENTS (continued) Matrix Tab ................170 AEC Reference/PA Adapt Reference Tab .
  • Page 5 Converge Pro 880T ........

  • Page 6: Chapter 1: Introduction

    CONVERGE Pro product family represents a revolutionary advance in state-of-the-art audio technology for large- scale conferencing applications. ClearOne introduced its first audio conferencing products to the market in 1990 under the brand name Gentner®. Today, ClearOne has over 80,000 installations worldwide in organizations ranging from the Fortune 1,000 to the federal government.
  • Page 7 Feature Enhancements CONVERGE Pro feature enhancements include: • ClearOne’s next-generation Distributed Echo Cancellation—up to eight discrete digital signal processors (DSPs) improve full-duplex performance and remove echo in the most difficult acoustic environments. • New PTT (Push-to-Talk) microphone compatibility provides greater design and configuration flexibility.
  • Page 8 • Front panel control of mute and gain for all input and output channels. • Safety mute button on the Console™ software button bar instantly mutes all outputs. • ClearOne’s DSP (Digital Signal Processing) technology ensures crystal-clear audio between conferencing sites.
  • Page 9 Lync, and ® Google Talk™ • Easily connects with ClearOne COLLABORATE Room video conferencing system for best-in-class audio • Used as an Expansion bus extender by extending the distance to another 200 feet per unit using E-bus In & Out ports • Connects to CONVERGE units through E-bus...

  • Page 10: Important Safety Information

    IMPORTANT SAFETY INFORMATION Read all safety information before using this product. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

  • Page 11: Converge Pro Product Descriptions

    CONVERGE PRO PRODUCT DESCRIPTIONS CONVERGE Pro 880TA The 880TA stands as the new flagship of the CONVERGE Pro line. Re-designed, re-tooled with added power and functionality, the 880TA also provides industry-leading expansion capabilities. Advanced Telephone Conferencing Feature Set • Signal Processing Improvements Telephone noise cancellation (receive channel) »...
  • Page 12 CONVERGE Pro 880 The successor to the industry-leading XAP® 800. The 880 delivers rich functionality with improved audio performance, enhanced management, and simplified configuration for audio conferencing and sound reinforcement applications. Advanced Conferencing Feature Set • Next-generation Acoustic Echo Cancellation »...
  • Page 13 CONVERGE Pro 880T The 880T leverages the rich functionality of the CONVERGE Pro 880, and adds a built-in telephone interface and power amplifier for standalone conferencing applications. The 880T also provides industry-leading expansion capabilities, allowing you to connect it with other CONVERGE Pro units for complex installations.
  • Page 14 The successor to the industry-leading XAP 400. The 840T provides the same rich feature set as the 880T, complete with a built-in telephone interface and power amplifier for standalone conferencing applications. For large venues, the 840T also provides industry-leading expansion capabilities via ClearOne’s expansion bus technology. Advanced Telephone Conferencing Feature Set • Signal Processing Improvements...
  • Page 15 CONVERGE Pro 8i An input-only expansion box for the CONVERGE Pro platform. The 8i delivers new economical configuration flexibility. It can be added to 880, 840T, and TH20 systems for additional microphone and line inputs, allowing customers to match the number of inputs and outputs required for specific conferencing and sound reinforcement installations.
  • Page 16 CONVERGE Pro TH20 The successor to the industry-leading XAP TH2, the TH20 enables conference call functionality for CONVERGE Pro installations through the addition of a telephone interface. The TH20 expansion bus allows you to link up to 16 TH20 units together for industry-leading conferencing capability. It also adds two line-level inputs and outputs for increased system capacity.
  • Page 17 CONVERGE Pro VH20 The VH20 enables VoIP call functionality for CONVERGE Pro installations through the addition of a SIP interface. The VH20 expansion bus allows you to link to other CONVERGE Pro units and up to 16 VH20 units together for industry- leading conferencing capability.
  • Page 18 CONVERGE Pro SR 1212A The SR1212A is a 12x12 digital matrix mixer that is the ideal solution for sound reinforcement and room combining applications. In addition to improved audio performance, enhanced management, and simplified configuration, the SR1212 offers industry-leading expansion capabilities to accommodate virtually any size venue. Advanced Conferencing Feature Set • Increased resolution on Microphone Preamp stage »...
  • Page 19 CONVERGE Pro SR1212 The successor to ClearOne’s PSR1212, the SR1212 is a 12x12 digital matrix mixer that is the ideal solution for sound reinforcement and room combining applications. In addition to improved audio performance, enhanced management, and simplified configuration, the SR1212 offers industry-leading expansion capabilities to accommodate virtually any size venue.
  • Page 20 The Beamforming Microphone Array is the Pro-Audio industry’s first professional-grade microphone array with beamforming and adaptive steering technology and ClearOne’s next-generation Acoustic Echo Cancellation. The ultra-sleek design fits into any conferencing environment and delivers the clearest audio pickup available with adaptive acoustic processing.
  • Page 21 CONNECT CobraNet and CONNECT Dante Network Bridges CONNECT CobraNet/Dante bridges provide networked audio for CONVERGE Pro devices without changing main mixer hardware. A modular approach to networking allows use of CobraNet or Dante standards as needed with CONNECT network bridges. Features • Works with all CONVERGE Pro and CONVERGE SR products • Future-proof;...
  • Page 22 Desktop and other popular UC applications such as Skype™ • Easily connects with ClearOne COLLABORATE Room video conferencing system for best-in-class audio • Used as Expansion bus extender by extending the distance to another 200 feet per unit, by using expansion bus In &...

  • Page 23: Customer Service And Support

    Asia-Pacific/Japan/Oceania Telephone: +852-3590-4526 Sales Email: global@clearone.com Tech Support Email: tech.support@clearone.com WARRANTY INFORMATION ClearOne, Inc. warrants that this CONVERGE Pro product is free of defects in both material and workmanship. For complete warranty information including length, coverage, and limitations, visit http://www.clearone.com/support_policies_warranty...

  • Page 24: Operating Requirements

    OPERATING REQUIREMENTS Power CONVERGE Pro devices automatically accommodate voltages of 100–240 VAC, 50/60 Hz, 15 W. Telephone CONVERGE Pro devices operate on a standard analog telephone line and connect to the telephone system with a standard RJ-11 modular jack. If you do not have an RJ-11 jack where you want to install your CONVERGE Pro, call your local telephone company for installation.

  • Page 25: Unpacking

    UNPACKING Use the illustrations below to verify that you received all components for your CONVERGE Pro product. ClearOne is not responsible for product damage incurred during shipment. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier, and contact them immediately.
  • Page 26 CONVERGE Pro 880T Package Contents...
  • Page 27 CONVERGE Pro 880TA Package Contents CONVERGE PRO 880TA (QTY 1) CONN, TERM BLOCK/F 12 POS GREEN SCREW/WASHER ACC KIT, RACK DECOR 4EA BLK 673-017-212 (QTY 1) 680-000-001 (QTY 1) CONN, TERM BLOCK/F 12 POS BLACK 673-017-012 (QTY 2) CD, CONVERGE PRO PRODUCT FAMILY 800-151-881 (QTY 1) PWR CORD, MOLDED 6' BLK 3 COND CABLE ASSEMBLY, RJ45/RJ45 18"...
  • Page 28 CONVERGE Pro 840T Package Contents CON VERG E PRO 840T MENU TELCO 1 2 3 4 SELEC T TELCO ON/OF F METER -30 -10 -4 0 +4 +8 (1) Converge Pro 840T P/N: 910-151-840 (1) Screw/Washer Kit (1) Terminal Block Connector, 12 Position (Green) P/N: 680-000-001 P/N: 673-017-212 (2) Terminal Block Connector, 12 Position (Black)
  • Page 29 CONVERGE Pro 8i Package Contents...
  • Page 30 CONVERGE Pro TH20 Package Contents...
  • Page 31 CONVERGE Pro VH20 Package Contents (1) RJ-45/RJ-45 Cable Assembly, 7’ P/N: 830-000-023L...
  • Page 32 CONVERGE Pro SR1212 Package Contents...
  • Page 33 CONVERGE Pro SR1212A Package Contents CONVERGE SR 1212A (QTY 1) CONN, TERM BLOCK/F 12 POS GREEN SCREW/WASHER ACC KIT, RACK DECOR 4EA BLK 673-017-212 (QTY 1) 680-000-001 (QTY 1) CONN, TERM BLOCK/F 12 POS BLACK 673-017-012 (QTY 2) CD, CONVERGE PRO PRODUCT FAMILY 800-151-881 (QTY 1) PWR CORD, MOLDED 6' BLK 3 COND CABLE ASSEMBLY, RJ45/RJ45 18"...
  • Page 34 CONVERGE USB Package Contents CONVERGE USB POWER SUPPLY USB 910-151-806 (QTY 1) 551-153-500-01G (QTY 1) CONNECT TERMINAL BLOCK/F 6 POS QUICK START GUIDE, CONVERGE USB 800-151-806 (QTY 1) 673-017-006 (QTY 1) CABLE ASSEMBLY, RJ45/RJ45 25" CABLE ASSY, USB A-B TYPE 6FT 830-001-025L (QTY 1) 830-153-001 (QTY 1)
  • Page 35 CONNECT CobraNet/Dante Package Contents CONNECT CobraNet/Dante POWER SUPPLY USB 910-151-805 (QTY 1) 551-153-500-01G (QTY 1) 910-151-807 (QTY 1) CABLE ASSEMBLY, RJ45/RJ45 25" QUICK START GUIDE, CONNECT Cobranet/Dante 830-001-025L (QTY 1) 800-000-000-20-01 (QTY 1) QSG-0017-001 (QTY 1)
  • Page 36 Beamforming Microphone Array The Beamforming Microphone Array requires a separately ordered PoE power supply and cable kit and a ceiling mount kit as listed below: • 910-001-003: Beamforming Microphone Array with 4 cable retention clips • 910-001-004: PoE Power Supply & Cables Kit for Beamforming Microphone Array •...

  • Page 37: Controls And Connections

    IPA: 192.168.1.1 1.0.00 METER 1 2 3 4 5 6 7 8 -30 -10 -4 0 +4 +8 +12 CONVERGE Pro 880T Front Panel CONVERGE Pro 880TA Front Panel MENU SELECT 1 2 3 4 5 6 7 8 CONVERGE Pro 840T Front Panel...
  • Page 38 CONVERGE Pro 8i Front Panel ClearOne Converge 8i A6: CONVERGE8i-1C CONVERGE PRO 8i MENU SELECT IPA: 192.168.1.4 1.0.00 METER 1 2 3 4 5 6 7 8 -30 -10 -4 0 +4 +8 +12 CONVERGE Pro TH20 Front Panel ClearOne...
  • Page 39 CONVERGE Pro SR1212A Front Panel MENU SELECT 1 2 3 4 5 6 7 8 CONVERGE Pro Front Panel Control Descriptions USB Type B Port: Provides convenient front panel connectivity for laptops and PCs. Microphone-On LEDs: Indicate microphone gate status and mute state. LCD Display: Shows model number, unit name, IP address, firmware version, menu pages, menu options, configuration settings, and parameter values.
  • Page 40 FREQUENCY 50Hz / 60Hz RS-232 CONTROL / STATUS LINE IN LINE OUT LINK OUT CONVERGE Pro 880T Rear Panel CONVERGE Pro 880TA Rear Panel LINE OUT LINE IN CONVERGE Pro 840T Rear Panel LINK IN VOLTAGE RANGE 100-240 VAC 2A...
  • Page 41 CONVERGE Pro TH20 Rear Panel LINK IN VOLTAGE RANGE 100-240 VAC 2A FREQUENCY 50Hz / 60Hz TELCO LINE RS-232 CONTROL / STATUS LINE IN LINE OUT LINK OUT CONVERGE Pro VH20 Rear Panel LINK IN VOLTAGE RANGE 100-240 VAC 2A FREQUENCY 50Hz / 60Hz TELCO LINE...
  • Page 42 Line Inputs: Mini-terminal push-on block connector for line level inputs only. (CONVERGE Pro 880: 4 inputs. CONVERGE Pro 880T: 4 inputs. CONVERGE Pro 880TA: 4 inputs. CONVERGE Pro 840T: 4 inputs. CONVERGE Pro 8i: 4 inputs. CONVERGE Pro TH20, VH20: 2 inputs. CONVERGE SR1212: 4 inputs.
  • Page 43 • 880TA, SR1212A -- 8 speaker terminals used to connect an external speaker (8Ω). Four, 35 Watt internal power amplifiers eliminate the need for an external power amplifier. NOTE: To reduce risk of electrical shock and damage to equipment, never connect wiring or external equipment while the amplifier is power is on. Class 2 wiring is required. Maintain the correct polarity (+/-) on output connectors.
  • Page 44 WARNING: Use the Link In and Link Out ports ONLY with CONVERGE Pro and/or Beamforming Microphone Array devices. Connecting ANY other devices to the Link In and Link Out ports, including ClearOne XAP or PSR1212 products, or Power Over Ethernet (PoE) devices, will result in severe equipment damage.
  • Page 45 CONNECT CobraNet Connections and Controls Refer to the following diagrams and descriptions for CONNECT CobraNet connections and controls. CONNECT CobraNet Connections Set each CONNECT CobraNet unit to a unique ID using the Device ID selector rotary switch on the back of the unit. (Range 0-7) Each CONNECT unit in any site needs a unique Device ID.
  • Page 46 The Dante Controller software, provided by Audinate™, is used to discover, control, and configure all devices and services on the Dante network including the CONNECT Dante network bridges. This software and its documentation can be obtained from the ClearOne website: http://www.clearone.com/resources#professional_audio The CONVERGE Console software is used to route audio to/from Expansion Bus S-Z.
  • Page 47 CONVERGE USB Refer to the following diagrams and descriptions describe the CONVERGE USB connections and controls when used as an USB interface and as and E-bus extender. CONVERGE USB Interface Connections Connect each CONVERGE USB unit to the site via the E-bus connections. CONVERGE Pro Unit E-bus From...
  • Page 48 Using the CONVERGE USB as an E-bus Extender The CONVERGE USB application as an E-bus extender can, for example, be up to 200 feet from the stack, then re-send the E-bus signals for up to another 200 feet to the next E-bus component. The following diagram illustrates the use of the CONVERGE USB as an E-bus extender.

  • Page 49: Chapter 2: Expansion Bus & Lcd Programming

    CHAPTER 2: EXPANSION BUS & LCD PROGRAMMING EXPANSION BUS Converge Pro 840T Converge Pro 880 Link In LINK IN LINK IN VOLTAGE RANGE 100-240 VAC 2A VOLTAGE RANGE 100-240 VAC 2A MIC / LINE LINE OUT FREQUENCY 50Hz / 60Hz FREQUENCY 50Hz / 60Hz TELCO LINE...

  • Page 50: Device Id's

    DEVICE ID’S Device ID’s provide unique identifiers for all units that are linked together using the E-bus. After making Expansion Bus connections, you must set a unique Device ID number for all units of the same Device Type on the E-bus. Device Types and ID’s Device Types and Device ID’s by model are as follows: Model...
  • Page 51 DEVICE ID MENU Use the Menu Dial to highlight the desired value. Press the Select button to select it. The Change DID Menu prompt appears. Choose Yes to set the selected DID value, or No to return to the Device ID menu. CHANGING DID MENU Change DID to Press Esc until to return to the Settings menu.

  • Page 52: Lcd Programming Overview

    LCD PROGRAMMING OVERVIEW LCD Programming allows you to make simple configuration adjustments using front panel controls (shown below). MENU SELECT 1 2 3 4 5 6 7 8 USB Type B Port: Provides convenient front panel connectivity for laptops and PCs. Microphone-On LEDs: Indicate microphone gate status and mute state.
  • Page 53 Press the Select button to save the parameter value. To discard the change and return to the previous menu, press the Esc button. NOTE: Use the Console software in Configuration Mode for advanced configuration tasks. LCD Menu Tree ClearOne Converge 840T 32: CONVERGE840T-F0 IPA: 192.168.1.2 1.0.00...
  • Page 54 When you power up a CONVERGE/CONVERGE Pro unit, the LCD display reads Initializing. If an error occurs, contact ClearOne Technical Support. When initialization is complete, ClearOne CONVERGE[Model Number] appears on the LCD panel, along with the device type, device ID, device name, IP address, and firmware revision level as shown below.

  • Page 55: Lcd Channels Menu

    LCD CHANNELS MENU The LCD Channels Menu allows you to adjust the gain level and turn mute on or off for all channels. Accessing the Channels Menu To access the Channels menu, press the Select button on the front panel, use the Menu Dial to select Channels, and press the Select button.

  • Page 56: Lcd Settings Menu

    Setting Channel Gain and Mute The procedure for setting gain and mute is the same for all channel types: Use the Menu Dial to highlight Gain or Mute Press the Select button Select the desired value using the Menu Dial Press the Select button to set the selected value Press the Esc button to return to the Channels menu NOTE: When mute is set to on for a mic input channel, the Microphone-On LED for that channel...
  • Page 57 When None is selected, the unit ignores flow control, and the relies on the connected external control device to ensure data is not lost. NOTE: ClearOne recommends that you leave Flow Control enabled and connect all DB9 pins to avoid communication errors.

  • Page 58: Lcd Macros Menu

    The DID submenu allows you to select a Device ID for the unit. Select the DID you want to use, press the Select button. Answer Yes to the prompt to change the DID, or No to keep the existing setting. You can also use the General tab of the Unit Properties screen in Console to change this setting when disconnected from the unit.

  • Page 59: Lcd Preset Menu

    Executing Macros Use the following procedure to run macros from the front panel LCD display: Use the Menu Dial to highlight the macro you want to run Press the Select button Answer Yes at the prompt that appears to run the selected macro, or No to cancel. Press the Esc button to return to the main LCD menu.

  • Page 60: Chapter 3: Converge Console Programming

    When Console installation is complete, the CONVERGE Console icon appears on your desktop. You can now start Console over IP by double-clicking the icon, or through the All Programs > ClearOne Communications > CONVERGE Console program group in the Windows Start menu.
  • Page 61 NOTE: Windows automatically detects the device and begins the USB device driver installation. This process occurs the first time a new CONVERGE/CONVERGE Pro model is connected to the system, and once when you switch to a different USB port on the system. If you install drivers for a model and subsequently connect another model to the system via USB, Windows will repeat the installation process for the new device type.
  • Page 62 The Console software and your CONVERGE/CONVERGE Pro device(s) are now ready for use. If you experience any problems during installation, contact ClearOne technical support.

  • Page 63: Converge Console Overview

    New Site. When a site file is opened, Console displays the Unit Tab as shown below. Default User ID and Password Connecting to a site with Console requires a user name and password. The default user name is clearone; the default password is converge.
  • Page 64 Menu Bar Menus available on the Menu Bar include: • File • View • Add • Connect • Modes • Services • Help: Opens the context-sensitive help system; provides software and firmware version information. Button Bar Controls on the Button Bar include: Create Site Open Site Save Site...
  • Page 65 Tab Bar Tabs available on the Tab Bar include: • Site • Unit • Channel • Matrix • AEC Reference (PA Adapt Reference for SR 1212/SR 1212A) • Macro • Gating • Control • String • Event Scheduler • Database Clicking a tab displays the screen for that tab in the Console Center Pane.
  • Page 66 In Preset Mode, the Site Pane displays the Current Site, Current Unit, Preset Selection list, and the Preset Name, Description, and Preset Mask entry fields. Center Pane The Center Pane displays the screen for the selected Console Tab. As shown above, the default screen is Unit Tab.
  • Page 67 Objects Pane The Object Pane contains the AV Devices tab, which allows you to select from a list of pre-configured device settings and apply them instantly to a channel; and the Objects tab, which allows you to select from a list of custom channel objects and instantly apply them to a specific channel type.

  • Page 68: Site File Overview

    SITE FILE OVERVIEW Site Files allow you to store configuration settings for one or more units for a specific application or venue. Site files also provide Console with the necessary information to communicate with the CONVERGE/CONVERGE Pro devices using your PC. Site files are a powerful tool for creating a library of configuration files for specific applications and room types.
  • Page 69 The File menu appears. Select Open Site as shown below. The Open dialog appears as shown below. Locate the site file you want to open and click Open. Console opens the site file, and it appears in the Site Selection drop-down list in the Site Pane as shown below. Use the Files of type drop-down list to open G-ware files (.PSR file extension), original CONVERGE files (.cvg file extension), or CONVERGE ver 3 files (.cnv file extension) and convert them to CONVERGE Pro (.cpd file extension) site files.
  • Page 70 Saving Site Files To save the current Site configuration parameters, including any changes made since the active Site file was opened, click the Save button on the Button Bar, or select Save or Save As from the File menu. For additional information, refer to the Table of Contents for these related topics: • Create A Site • Connect to a Site • Site Properties...

  • Page 71: Connect To A Site

    (or enter an IP address in the Enter Address entry box) Press the Connect button to connect to the site or Cancel to close the dialog. NOTE: The default login user name is ClearOne. The default password is CONVERGE. User names and passwords are not case sensitive.

  • Page 72: Site Properties

    For additional information, refer to the Table of Contents for these related topics: • Site File Overview • Site Properties • Unit Communication (IP) Settings SITE PROPERTIES Site Files are created and modified using the Site Properties window in Console. Site files contain all information about a particular installation including properties for all units in a site.
  • Page 73 The Site Properties window appears with the General tab selected. Create A New Site To create a new site, select New Site from the File menu or by clicking the New Site button on the Console Button Bar. The Site Properties window appears. NOTE : You must have administrator privileges to connect to units with Console, and to modify user names and passwords.
  • Page 74 Site Properties: Management Tab The Management tab (shown below) enables you to configure SNMP parameters, email notification settings, as well as user names and passwords. Control Master Unit All units in the site appear in the Control Master unit list. Selecting a Control Master unit designates that unit to control the SNMP interactions for the entire site across IP-based networks.
  • Page 75 In the User name/Passwords section, click the button for the user type that you want to create. The Name/ Password dialog appears as shown below. NOTE: The default user name is clearone. The default password is converge. User names and passwords are not case sensitive.
  • Page 76 In the Time section of the tab, select Local Time or Network Time for the clock synchronization source. When Local Time is selected, the Apply button is activated; pressing it updates the date and time on all units in the current site.

  • Page 77: Unit Properties

    UNIT PROPERTIES Unit Properties define properties for a specific CONVERGE/CONVERGE Pro unit. Unit Properties enable you to configure general unit settings such as name, and telephone country code, as well as IP and serial communication settings. Properties that apply to all units in a site are configured using Site Properties. Accessing Unit Properties To access the Unit Properties window, right click the unit you want to configure in either the Site View tab or the Tree View tab of the Site Pane in Console.
  • Page 78 Add A New Unit To add a unit to a Site, right-click in either the Site View tab or the Tree View tab of the Site View pane, or select the unit type you want to add from the Add menu on the Menu Bar as shown below. The Unit Properties window appears.
  • Page 79 Device Name Enter a descriptive name in the Device Name field. Device names are used as network identifier on NetBIOS networks. They must start with a letter and can contain both letters and numbers, with a maximum length of 15 characters.
  • Page 80 Converge Pro 840T CONVERGE PRO 840T MENU SELECT TELCO ON / OFF TELCO METER 1 2 3 4 TX RX -30 -10 -4 0 +4 +8 +12 Slave Link Out Converge Pro TH20 Link In CONVERGE PRO TH20 MENU SELECT TELCO ON / OFF TELCO...
  • Page 81 Room Enter a descriptive name for the room in the Room field. Default Meter & Channel Select an input, output, or processing channel to be the Default Meter on the front panel LED Meter when a channel is not specifically selected. Front Panel Mode &...

  • Page 82: Converge Pro Vh20 Unit Properties

    Serial Port Settings Select the Serial Port settings (Baud Rate and Flow Control) that are appropriate for your installation. Serial Echo enables and disables echo on the serial port. The default for Baud Rate is 57600. The default for Flow Control is Hardware.
  • Page 83 Proxy The Proxy tab consists of 6 sections. Phone Number • Displays the local phone number assigned to the specific unit. This number is usually obtained through your Network Administration. • Display Name (Hostname): The name assigned to the specific unit. This name is configured within the CONVERGE Console software.
  • Page 84 Timers Timers are used to keep SIP sessions “alive” on the network. Normally, default values are appropriate. Occasionally your Network Administrator may want to customize the settings. Do not change these settings unless directed to do so. All Values are in milliseconds unless otherwise noted. • Use SIP Session Times: This box is checked by default.
  • Page 85 Audio Stream The Audio Stream tab contains user configurable settings for the audio stream, encryption, QOS and Codec details. Do not change these settings unless you have detailed knowledge of their purpose, they could dramatically effect call quality and performance. • RTP/RTCP • RTP Base Port: Port set to transmit RTP data.

  • Page 86: Beamforming Microphone Array Unit Properties

    • MAC: • Null • HMAC SHA180 • HMAC SHA132 • KDR Offer: 0-24 • SRCTP: • Negotiate • Enable • Disable • VAD: Enables “comfort noise” which simulates background noise found in analog phone lines. • VAD Noise Matching: Settings are None or Level. Default is Level. • DTFM Relay: This setting emulates normal key tones on a regular phone when used during a call (for example, to select options from an in-call menu).
  • Page 87 • Set the Mute Mode LED to Off to turn off the LED’s on the Beamforming Microphone Array. • Set the Mute Mode LED to Steady to turn the Beamforming Microphone Array’s LED to solid blue when not muted and solid red when muted. • Set the Mute Mode LED to Blinking to turn the Beamforming Microphone Array’s LED to solid blue when not muted and blinking red when muted.

  • Page 88: Connect Cobranet Unit Properties

    Bundle Numbers 1 through 255 receive a Multicast stream. Bundles 256 through 65279 are for Unicast. Finally, Bundles 65280 through 65355 are private bundle numbers and reserved for Cirrus Logic devices. ClearOne CobraNet is not able to use the Private Bundles. TX Bundle Number Tx Bundle Number sets the type of transmitting bundle based on the Bundle Number.

  • Page 89: Connect Dante Unit Properties

    CONNECT DANTE UNIT PROPERTIES The next two figures show the Unit Properties tabs for the CONNECT Dante™ network bridge. Under the General Tab, set the Device ID (DID) to match that of the rotary selection switch of the CONNECT Dante device. Dante Tab presents the following Dante network bridge controls and information: Refresh...

  • Page 90: Configuration Mode Overview

    CONFIGURATION MODE OVERVIEW CONVERGE Console has two modes: Configuration Mode (default) and Preset Mode. Configuration Mode enables you to perform advanced configuration of devices to customize them to your specific application. Accessing Configuration Mode Console automatically starts in Configuration Mode with the Unit tab displayed as shown below. You can switch between modes by clicking on the Mode buttons on the Button Bar.

  • Page 91: Site Tab

    SITE TAB The Site tab shows a view of the site in the order the CONVERGE Pro units are connected with the Expansion Bus (E-bus). It displays the configured units in order of connection using the E-bus Link In and Link Out ports. The Blue line shows the E-Bus connections.
  • Page 92 NOTE: The Unit tab shown above is for an 880AT with the Tree View tab selected in the Site Pane. All units that are connected and belong to the site also appear in the Tree View tab. The Unit tab display for other CONVERGE/CONVERGE Pro unit types will vary from that shown, depending on the number of inputs, outputs, Telco connections, etc.
  • Page 93 Set the desired Gain settings for the Input channel using the Gain Arrows to the right of the Gain Display. Toggle AEC (Acoustic Echo Cancellation), NC (Noise Cancellation), and Mute on and off by clicking the associated LED Buttons. To access the full set of configuration settings for the channel, click on the Channel Label or number or letter of the channel next to the matrix.
  • Page 94 Processing Channel Settings Pointing to a processing channel in the Matrix section of the screen highlights it in orange, and shows the routing for the channel in white (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the Site Pane (shown below).
  • Page 95 Fader Channel Settings NOTE: The CONVERGE Pro 880TA and CONVERGE SR 1212A do not have fader settings. Pointing to a fader channel in the Matrix section of the screen highlights it in orange, and shows the routing for the channel in white (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the Site Pane (shown below).
  • Page 96 Expansion Audio RX and TX Pointing to an Expansion RX or Expansion TX channel in the Matrix section of the screen highlights it in orange. Clicking the channel selects it and shows the Input (Tx channels only), Output (RX channels only), Processing, Expansion, and Fader channel routing (white highlights) for the selected channel as shown above.
  • Page 97 Options for the selected Power Amp appear below the Matrix row. • IMPED: Selects the Power Amplifier’s impendence. Options are 8 ohm and 70/100 volt.
  • Page 98 • Sound Mask: Launches the Sound Mask pane. Sound Masking is an Amplifier Out only feature consisting of three modes: » Off: Disables the feature Voice: Masking operates only in the range usually used when the target audio is vocal. Wideband: Masking operates throughout the audible range of the unit.
  • Page 99 • Filter: Filters selected from the Power Amp channel are only applied to the amplifier. Otherwise they operate in any combination consistent with the Processing channel filters.
  • Page 100 • Feedback: Launches the Feedback window. • This feature allows you to reduce feedback through a simple configuration window. Enable Feedback Cancellation: Enables or Disables the feature. Automatic Setup: Creates notch filters based on your choice of Feedback Cancellation settings. »...
  • Page 101 » Feedback Eliminator Settings: • Filter Settings: Filters are applied according to the specifications the user sets. Number of Fixed Filters: Up to 16 Fixed Filters are applied. If the specified » number of filters are not required, they become Dynamic Filters. »...
  • Page 102 • Noise Gate: This feature reduces buzz and hum from the amp when the system is on but not in use. Enable Noise Gate: Enables or Disables the feature. Mode: » • Adaptive: Actively monitors the noise floor of the environment and determines when to enable gating.
  • Page 103 • Compressor: Allows the user to enable compression on an amp channel based on configurable parameters. With a few exceptions (noted below) this feature operates identically to the Processing Compressors. Delay Mode: Enabling Delay Mode sets a timed delay after which the Compressor activates. Timing »...
  • Page 104 • Limiter: Establishes a ceiling level for the amplifier output. » Enable Limiter: Limits the output to the Threshold/Max Level specified by the user. » Enable Soft Clipper: Softens the clipping effect at Threshold/Max level to prevent damage to external equipment. Note: Both settings can be active simultaneously.
  • Page 105 • Multichannel Control: Multichannel Control is only available on amplifier channels. Each of the 4 amplifiers can be assigned to one of two Multichannel groups. When amplifier channels are assigned to a Multichannel group, Mute and Gain for the group are controlled from a single point. NOTE: Multiple PA Channel Selections cannot be applied to both groups simultaneously.
  • Page 106 For more information, refer to the Table of Contents for these related topics: • AEC (Auto Echo Cancellation) • NC (Noise Cancellation) • Configuration Mode • Channel Tab • Matrix Tab • Processing Settings • Fader Settings...

  • Page 107: Channel Tab Overview

    CHANNEL TAB OVERVIEW The Channel section of Console makes the full set configuration controls available for a given channel, from input to processing to output. The type of channel selected in the Tree View tab of the Current Unit pane determines the contents of the Channel pane in the center of Console.
  • Page 108 Other buttons, including AEC (Acoustic Echo Cancellation), NC (Noise Cancellation), Filter, AGC (Automatic Gain Control), ALC (Automatic Level Control), shown above, bring up the Channel Property Configuration screen shown below. Channel Property Configuration Screen The Channel Property Configuration screen is used to configure Mic Input, Line Input, and Processing channels. The tabs available in this screen change depending on the type of channel selected in the Tree View pane of Console.
  • Page 109 Use the routing legend to determine the current cross-point configuration of the selected input channel. As shown in the example above, Input 1 is non-gated and cross pointed by default to Output 1. It is also gated and cross pointed by default to Outputs 5-7, Telco/VoIP Tx, and Exp Bus O.
  • Page 110 This display is identical to that shown on the Channel Tab when the channel is selected in the Tree View pane. NOTE: Changes to channel configuration settings made in the channel routing matrix apply globally to the channel. For example, changing the label (name) from “Output 1” to “Ceiling Speakers”...
  • Page 111 For additional information, refer to the Table of Contents for these related topics: • Mic Input Channel • Line Input Channels • Telco/VoIP Rx Channel • Output Channels • Telco/VoIP Tx Channel • Processing Channels • Fader Channels • AEC (Acoustic Echo Cancellation) • NC (Noise Cancellation), Filter • AGC (Automatic Gain Control) • ALC (Automatic Level Control)

  • Page 112: Aec (Acoustic Echo Cancellation)

    AEC (ACOUSTIC ECHO CANCELLATION) AEC (Acoustic Echo Cancellation) reduces or removes acoustical echo from an input signal, thereby improving audio clarity. CONVERGE Pro devices perform AEC using the full bandwidth (20hz to 22kHz) of the signal. AEC uses a reference source to perform AEC based on the acoustic characteristics and dynamics of a specific room.
  • Page 113 The AEC tab shows a signal flow diagram for AEC, and has the following features: Enable AEC, PA Adapt and AEC Reference, NLP (Non-linear Processing), and PTT (Push-to-Talk) mode. These features are described in the following sections. Enable AEC Checkbox Select the checkbox to enable AEC.
  • Page 114 ERL + ERLE Meter Shows the total ERL and ERLE reduction. This is an average meter that updates only when a receive-only signal is present. PTT (Push to Talk) Mode Select the Enable Push to Talk Mode checkbox to enable PTT. PTT notifies AEC when a microphone is switched off, and freezes AEC convergence until the microphone is switched back on.

  • Page 115: Nc (Noise Cancellation)

    NC (NOISE CANCELLATION) NC (Noise Cancellation) is a process in which ambient (background) noise is removed from an input signal, with no noticeable degradation in signal quality. NC is available on Mic Input (excluding SR 1212 and SR 1212A) and Telco/VoIP Rx channels.
  • Page 116 Configuring Noise Cancellation Select the Enable Noise Canceller checkbox to enable NC for the channel. Adjust the Cancellation Depth slider to the dB setting which provides the best combination of low noise and maximum speech clarity. The cancellation depth can also be set using the arrow buttons or by entering a value directly in the field. The attenuation depth can be set in 1dB increments from 6dB to 15dB.

  • Page 117: Filters

    FILTERS Filters enable you to shape the audio signals from Mic Input channels for improved audio quality. There are four configurable filter types available: • All Pass • High Pass • Low Pass • Notch • PEQ (Parametric Equalizer) Accessing Filters With the Channel tab selected on the Tab Bar, select the desired input channel on the Tree View tab in the Site Pane, and press the Filter button (located just below the Post Gain meter).
  • Page 118 The following sections describe how to configure and activate input channel filters. Active Filter Use the Active Filter drop-down list to select among active filters. Selecting a filter highlights its node on the graph and displays its current settings. You can configure up to four active filters per input channel. NOTE: There are no filters configured by default.
  • Page 119 Filter Nodes In graph view, you can click on a filter node and drag it to the desired location on the graph. The setting fields immediately reflect changes made by dragging filter nodes. Filter node colors represent the following: • Green: The filter node is selected and active. Dragging a green node changes the gain setting for PEQ filters and the frequency for all filter types.
  • Page 120 Phase Press the Phase button to display the phase relationship of the graphed frequency response (appears as a grey line on the active filter graph). The phase scale appears on the right vertical axis of the graph. Bypass All Press the Bypass All button to bypass all filters for the selected input channel. The filters are grayed out in graph view, and the bypass status is shown as on in table view.
  • Page 121 Add Filter Press the Add Filter button to create a filter for the input channel. When you add a filter, it appears in the Active Filter drop-down list, and on the active filter graph. You can configure up to four active filters per input channel. The number of remaining available filters for the channel is shown under Filters Remaining.

  • Page 122: Agc/Alc (Automatic Gain Control/Automatic Level Control) Tab

    AGC/ALC (AUTOMATIC GAIN CONTROL/AUTOMATIC LEVEL CONTROL) TAB AGC/ALC enables AGC or ALC and allows you to configure AGC settings for the selected input channel. Either AGC or ALC can be enabled—you cannot use them both at the same time. AGC keeps an input signal at a target gain level that you select, and is generally used for Line Input channels. ALC automatically keeps an input signal at a constant level, and is generally used to keep speech levels constant on Mic Input channels.
  • Page 123 Use the AGC/ALC radio buttons to select Off, ALC, or AGC. The default is Off. ALC is performed automatically; there are no user-configurable settings for ALC. NOTE: AGC occurs after gain and filter settings in the audio signal path. The configuration controls for AGC are described in the following sections. Maximum Gain Slider Set the Target Level first, then set the Maximum Gain that you want the AGC to apply to the signal.

  • Page 124: Mic Gating

    MIC GATING The Gate button on the Channel tab enables you to configure gating control for individual Mic Input channels, and assign them to Gating Groups. There are two types of gating for Mic Input channels: Auto Gating and Manual Gating.
  • Page 125 Gating Settings: Auto Gating The upper section of the Gate Settings section of the screen contains the gating controls for Auto Gating as shown below. Auto Gating: Settings • Gate Ratio: Specifies how much louder than the ambient level the audio level must be before the channel automatically gates on.
  • Page 126 Manual Gating: Manual On/Manual Off Select the Manual On radio button to gate the channel on, or Manual Off to gate the channel off. Off gating behavior is controlled by the settings described in the next section. Manual Gating: Settings • Hold Time: Determines how long the channel stays gated on after the channel is manually gated off.
  • Page 127 For more information, refer to the Table of Contents for these related topics: • Gating Tab • AEC (Acoustic Echo Cancellation) • AGC/ALC (Automatic Gain Control/Automatic Level Control) • NC (Noise Cancellation) • Filters • Line Input Settings • Mic Input Settings • Beamforming Microphone Configuration...

  • Page 128: Mic Input Settings

    MIC INPUT SETTINGS Mic Input Settings enable you to customize mic input channel settings using the Channel screen. Accessing Mic Input Settings With the Channel tab selected on the Tab Bar, select the desired mic input channel on the Tree View tab in the Site Pane.
  • Page 129 Pre Gain Meter The Pre Gain meter displays the mic input level before gain adjustments. Meter range is determined by the Coarse Gain Slider in the Gain section of the screen as described below. NOTE: All meters in Console are peak-level meters. Gain Section The Coarse and Fine gain sliders are used to match the level settings between mic inputs, and to adjust the volume level for a given mic input channel.
  • Page 130 Post Gate Meter The Post Gate Meter displays the audio level after gating. Channel gating for mic inputs is configured on the Gating tab of the Channel Property Configuration window for mic input channels, which is described in the next section.
  • Page 131 Channel Routing Matrix: Inputs The channel routing matrix section of the Channel screen shows the matrix row and audio routing configuration for the selected input channel (mic input 1 in this case). Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a colored box.
  • Page 132 This display is identical to that shown in Channel when the output channel is selected in the Tree View pane. See Output Settings for more information. You can change the channel Label (name) of the output channel in the label entry field; toggle NOM constant gain on or off;...
  • Page 133 Optimizing Input Gain Structure Optimizing gain structure for input channels maximizes the signal-to-noise ratio for the channel and ensures optimal audio performance. Before configuring an input channel, ClearOne recommends that you review the Optimizing Gain Structure topic. For additional information, refer to the Table of Contents for these related topics: • Channel Tab Overview...

  • Page 134: Digital Microphone Processing

    DIGITAL MICROPHONE PROCESSING Digital Microphone Input Processing enables processing digital microphone audio connected through a CONNECT Dante or CONNECT CobraNet network bridge using the input stage instead of the audio on the analog inputs. This disables the rear panel analog Mic/Line inputs and instead the uses the audio coming in from a CONNECT Dante or CobraNet.
  • Page 135 When digital microphones are enabled a blue D is placed next to the corresponding Mic Channels, Output Channels, Matrix, and the enabled unit in the Site View pane. The microphone channels will no longer accept an analog input and the analog Phantom Power and Course Gain sections of the channel are removed.

  • Page 136: Line Input Settings

    LINE INPUT SETTINGS Line Input Settings enable you to customize line input channel settings. All settings for a given line input are available on the Channel screen. Accessing Line Input Settings With the Channel tab selected on the Tab Bar, select the desired line input channel on the Tree View tab in the Site Pane.
  • Page 137 Pre Gain Meter The Pre Gain Meter shows the line input level before gain adjustments. NOTE: All meters in Console are peak-level meters. Gain Slider The Gain Slider adjusts the line input volume level. The MIN/MAX fine gain sliders are used to set minimum and maximum gain settings, and to report min/max gain settings via serial commands.
  • Page 138 Select the Enable AGC checkbox to enable AGC, or deselect it to disable AGC. For AGC configuration details, see AGC Configuration Settings. Channel Routing Matrix: Line Inputs The channel routing matrix shows the associated matrix row and audio routing configuration for the selected input channel (line input 5 in this case).
  • Page 139 The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. NOTE: Your changes are automatically saved when you close the slider. Channel Routing Matrix: Outputs, Processing, Faders In the channel routing matrix, pressing the button underneath an Output, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that channel.
  • Page 140 Optimizing Input Gain Structure Optimizing gain structure for input channels maximizes the signal-to-noise ratio for the channel and ensures optimal audio performance. Before configuring an input channel, ClearOne recommends that you review the Optimizing Gain Structure topic. For more information, refer to the Table of Contents for these related topics: • Channel Tab Overview...

  • Page 141: Telco/Voip Rx Settings

    TELCO/VOIP RX SETTINGS Telco/VoIP Rx Settings enable you to customize telephone receive channel settings using the Channel tab. Accessing Telco/VoIP Rx Settings With the Channel tab selected on the Tab Bar, select the Telco/VoIP Rx channel on the Tree View tab in the Site Pane.
  • Page 142 As shown above, the center pane displays a signal flow diagram for the Telco/VoIP Rx channel, real-time peak-level meters, as well as a channel routing matrix that displays the audio routing configuration for the channel. Note that the meters and configuration controls are shown at the appropriate point in the signal path. The following sections describe how to use these controls (in order from left-to-right and top-to-bottom as they appear in the signal flow) to configure the Telco receive channel settings for your installation.
  • Page 143 NC (Noise Cancellation) Tab Select the Enable Noise Canceller checkbox to enable NC for the channel. Adjust the Cancellation Depth slider to the dB setting which provides the best combination of low noise and maximum speech clarity. The attenuation depth can be set in 1dB increments from 6dB to 15dB. The default is 6dB. The default for NC is off. You can use noise cancellation on all types of input channels.
  • Page 144 Auto-Disconnect: Select the auto disconnect mode to control when the unit disconnects a connected call. Modes include Loop Drop + Call Progress, Call Progress, and Loop Drop, and Off. The default is Loop Drop + Call Progress. (Not used in VoIP Settings) Ring Type: Select from three different ring tones (Type 1, Type 2, Type 3).
  • Page 145 Telco Meters Tab (Not available on the VH20) The Telco Meters tab displays a round-trip signal flow diagram for the selected Telco Rx, as well as real-time level meters for the signal at each stage of processing. The settings on this tab cannot be modified. NOTE: When you click the Close button (bottom right corner of screen), or close the window manually, any changes you make in the tabs of the Channel Property Configuration: Telco RX screen are automatically saved.
  • Page 146 See the Dialer topic for more information on using the dialer and its features. Dial Tone Level Slider The Dial Tone Level slider allows you to set dial tone gain using the slider or selector box. The default is zero. Range is -12dB to 12dB in 1dB increments.
  • Page 147 NOTE: All meters in Console are peak-level meters. NC Button Clicking the Noise Cancellation button opens the Channel Property Configuration: Telco/VoIP RX window with the NC tab selected, allowing you to configure noise cancellation settings. To use noise cancellation, click Enable Noise Canceller, then adjust the Cancellation Depth to the setting which provides the best combination of low noise and maximum speech clarity for your installation.
  • Page 148 The Gain slider changes the gain for the Telco receive channel from nominal 0. To change the value, use the slider or the selector box. Range is from -65 to +20dB in .5dB increments. The default is 0dB. Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits.
  • Page 149 The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. NOTE: Your changes are automatically saved when you close the slider. In the channel routing matrix, pressing the button underneath an Output, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that output channel as shown below.
  • Page 150 Optimizing Input Gain Structure Optimizing gain structure for input channels maximizes the signal-to-noise ratio for the channel and ensures optimal audio performance. When configuring the Telco/VoIP Rx channel, ClearOne recommends that you follow the procedures outlined in the Optimizing Gain Structure topic.

  • Page 151: Output Settings

    OUTPUT SETTINGS Output Settings enable you to customize output channel settings. All settings for a given output are available on the Channel screen. Accessing Output Settings With the Channel tab selected on the Tab Bar, select the desired output channel on the Tree View tab in the Site Pane.
  • Page 152 Mute Button Clicking the Mute button toggles muting. The default is Off. Gain Slider The Gain slider adjusts the output gain level. To change the value, use the slider or selector box. Range is from -65 to +20dB in .5dB increments. The default is 0dB. Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits.
  • Page 153 The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. NOTE: Your changes are automatically saved when you close the slider. Channel Routing Matrix: Inputs, Processing, Faders In the channel routing matrix, pressing the button above an Input, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that channel.
  • Page 154 NOTE: Changes to configuration settings made in the channel routing matrix apply globally to that channel. For example, changing the label (name) from “Input 1” to “Ceiling Mic” changes the name of the channel in the Tree View pane, and everywhere else the label appears in Console.

  • Page 155: Telco/Voip Tx Settings

    TELCO/VOIP TX SETTINGS Telco/VoIP Tx Settings enable you to customize telephone transmit channel settings using the Channel screen. Accessing Telco/VoIP Tx Settings With the Channel tab selected on the Tab Bar, select the Telco/VoIP Tx channel on the Tree View tab in the Site Pane.
  • Page 156 As shown above, the Center Pane displays a signal flow diagram for the Telco/VoIP Tx channel, real-time peak- level meters, as well as the channel routing matrix, which shows the audio routing configuration for the channel. Configuration settings for the Telco/VoIP Tx channel are displayed as controls (buttons, sliders, etc.) which are located at the appropriate stage in the signal flow.
  • Page 157 Gain Slider The Gain slider adjusts the output gain level. To change the value, use the slider or selector box. Range is from -65 to +20dB in .5dB increments. The default is 0dB. Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits.
  • Page 158 Channel Routing Matrix: Telco/VoIP TX The graphic below shows the Telco/VoIP Tx channel routing matrix. All inputs from Exp. O, and from Exp. S are selected as cross points and the first four inputs are gated by default. Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a colored box. The dB level for set cross points is shown numerically in the box.
  • Page 159 Channel Routing Matrix: Inputs, Processing, Faders In the channel routing matrix, pressing the button above an Input, Process, or Fader cross point box displays the signal flow diagram and configuration controls for the channel as shown below. This display is identical to that shown in Channel when the channel is selected in the Tree View pane. See Mic Input Settings, Line Input Settings, Processing Settings, and Fader Settings for more information.
  • Page 160 Creating Channel Objects One of the most powerful features of Console is the ability to create Channel Objects. Channel objects capture all settings for the channel at the time the object is created. After configuring an input using the Channel tab as described in this topic, you can save it into the Database, and use drag and drop configuration to streamline configuration tasks.
  • Page 161 Optimizing gain structure for output channels ensures optimal audio performance. When initially configuring output channels, ClearOne recommends that you follow the procedures outlined in the Optimizing Gain Structure topic. For more information, refer to the Table of Contents for these related topics: • Channel Tab Overview...

  • Page 162: Processing Settings

    PROCESSING SETTINGS Processing Settings enable you to configure filters, delay, compression, and gain to create precise audio configurations for any venue. There are four processing blocks available for the 840T (A-D), and eight for the 880, 880T, 880TA, 8i, SR 1212 (A-H) and SR 1212A (A-H). Accessing Processing Settings With the Channel tab selected on the Tab Bar, select the desired processing block on the Tree View tab in the Site Pane.
  • Page 163 Filter Button Pressing the Filter button brings up the Channel Property Configuration window with the Filter Tab selected as shown below. For more information on Filters and their configuration, use the Table of Contents to locate the Filters topic. Delay Button Press the Delay button to bring up the Channel Property Configuration window with the Delay Tab selected as shown below.
  • Page 164 Introducing an appropriate amount of delay to the forward-mounted driver(s) re-establishes the acoustical alignment necessary for proper sound imaging in a room. The same principle of introducing delay applies to separate speaker enclosures located various distances from the listening area. Other types of delay to consider when establishing delay parameters are delays which occur naturally as a result of processing within the unit.
  • Page 165 Select the Enable Compressor checkbox to activate the compressor. Using the compressor, you can change the gain transfer characteristics of the signal path and control the dynamics of a signal. Compressor settings are described below. Group Use the Group radio buttons to assign this compressor to a compressor group. The default is None. When you assign a compressor to a compressor group—such as a group of two compressors configured for left and right stereo channels—the compressors will monitor each other.
  • Page 166 Input Meter Shows the level of the signal as it enters the compressor. Compression Meter Shows the instantaneous compression value at a given time. Gain Slider & Process Meter Use the Gain Slider to establish the gain level for this processing channel. Range is -65 to 20dB. The Process Meter shows the signal level when a signal is present.
  • Page 167 NOTE: Your changes are automatically saved when you close the slider. Expanded Channel Routing Matrix In the channel routing matrix, pressing the button above or below the cross point box for a channel displays the signal flow diagram and configuration controls for that channel as shown below. This display is identical to that shown in Channel when the channel is selected in the Tree View pane.
  • Page 168 Creating Channel Objects One of the most powerful features of Console is the ability to create Channel Objects. Channel objects capture all settings for the channel at the time the object is created. After configuring a processing channel using the Channel tab as described in this topic, you can save it into the Database, and use drag and drop configuration to streamline configuration tasks.
  • Page 169 For more information, refer to the Table of Contents for these related topics: • Channel Tab Overview • Filters • Line Input Settings • Mic Input Settings • Output Settings • Processing Settings • Fader Settings • Telco/VoIP Rx Settings • Telco/VoIP Tx Settings • Drag &...

  • Page 170: Fader Settings

    FADER SETTINGS NOTE: The CONVERGE Pro 880TA and CONVERGE SR 1212A do not have fader settings. Fader Settings allow you to set configuration parameters for fader channels using the Channel tab. Fader channels are internal sub-bus channels similar to Processing channels that provide additional sub-bus mixes to control volume settings within a site.
  • Page 171 Gain Slider & Post Gain Meter Adjusts output gain level. Use the Gain slider to adjust output volume level. You can also enter the level directly in the selector box. The Post Gain meter reflects the post-gain level of the signal in dB. Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain scale to create minimum and maximum gain level limits.
  • Page 172 Expanded Channel Routing Matrix This display is identical to that shown on the Channel tab when the channel is selected in the Tree View pane. You can change the label (name) of the channel in the label entry box. You can also change channel configuration settings.
  • Page 173 Enter an appropriate Label (name) in the entry field of Export Object dialog as shown below. Click Export to save the configuration to the database, or Cancel to return to the Channel screen. Console saves the object to the database and displays it in the Object Tree as shown below. Group View Group View for a desired Channel type can be entered from a click on the channel box label in Site View, or by clicking on the Channel Header in Unit View.
  • Page 174 For more information on using AV devices and channel objects, see the following topics: • AV Devices • Creating AV Devices • Channel Objects • Database Tab • Drag & Drop Configuration For more information, refer to the Table of Contents for these related topics: • Channel Tab Overview • Filters • Line Input Settings...

  • Page 175: Matrix Tab

    MATRIX TAB The Matrix Tab is used to route audio to one or more destinations (outputs, expansion bus, processing, or fader channels) and to create cross points between channels. Accessing the Matrix To access the matrix, select the Matrix Tab from the Tab Bar in Console. The matrix appears with the current routing configuration displayed for all channels.
  • Page 176 Clear Matrix Button Press the Clear Matrix button to clear ALL current matrix settings. A Confirm dialog appears asking you to confirm the clear matrix operation. Use caution when using this feature because the operation cannot be undone. Audio Routing Matrix The numbers and letters along the top and left side of the matrix show the cross point coordinates.
  • Page 177 Process A–D (840T) and Process A–H (880, 880T, 880TA, 8i, SR 1212, SR 1212A) Routing There are four processing channels on the CONVERGE Pro 840T, eight on the 880, 880T, 880TA, 8i, and eight on the CONVERGE SR 1212 and SR 1212A. Processing channels enable you to apply filters, compression, delay, and other processing settings to an input or a group of inputs, which can then be routed to a single output or group of outputs.
  • Page 178 Exporting Matrix Objects Matrix objects allow you to save customized matrix configurations into the Database and reuse them. This enables you to instantly re-configure the entire matrix to accommodate changes in conferencing or venue configuration requirements, and to rapidly configure additional units using drag and drop configuration. To capture the current matrix configuration and save it as a matrix object, right click anywhere in the center pane of the matrix screen and select Export as object from the shortcut menu.

  • Page 179: Aec Reference/Pa Adapt Reference Tab

    AEC REFERENCE/PA ADAPT REFERENCE TAB The AEC Reference (880, 880T, 880TA, 840T, 8i, TH20, VH20)/PA Adapt Reference (SR 1212, SR 1212A) Tab allows you to establish reference sources for Acoustic Echo Cancellation (AEC) and PA Adaptation. AEC uses reference signals as the basis for acoustic echo cancellation. An AEC reference is a digital sample of the receive audio signal that is used by the AEC filter model for adaptation and convergence.
  • Page 180 Use the drop-down lists to select an AEC/PA Adapt reference for each input channel as required for your application. As shown above, you can select any of the following as a reference source in the AEC/PA Adapt References section of the screen: • Output channels (880, 880T, 880TA, 840T, TH20, SR 1212,SR 1212A) • Expansion bus channels • Speaker outputs (880T, 880TA, 840T only)
  • Page 181 Use the white cross point area to select the outputs for each virtual reference source you want to define. In the example above, Output 7 is connected to the room amplifier. This audio includes microphones that cannot be included in the AEC reference, so Output 7 should not be used directly as the AEC reference source. Instead, use a Virtual Reference and route any inputs that you want cancelled to that reference.

  • Page 182: Macro Tab

    MACRO TAB Macros define a series of commands which can be run using the Front Panel LCD, Serial Commands, Control Ports, Presets, the Web Portal, SNMP , and other macros. Macros allow you to make quick configuration changes and to execute multiple Presets simultaneously. Macros can also contain commands that are executed on other units on the E-bus.
  • Page 183 In the Console, make the routing and input/output configuration changes (such as gain adjustments, mute, etc.) that you want to include in the macro. Click Stop in the Macro Record dialog to end macro recording. The macro Command Editor appears with a list of the commands captured. Click Save to save the macro.
  • Page 184 Click Add to add the command to the end of the macro, or Insert to insert the command before the currently selected row of the macro. The command appears in the Macro Command List. NOTE: When there are multiple commands in the Macro Command List, you can drag and drop them to change their execution order.
  • Page 185 Running Macros Running Macros Using Console Use the following procedure to run a Macro from Console: Select the Macro tab from the Console main screen or press the Run Macro button on the button bar (only available when Console is in Configuration mode). Select the macro from the Select Macro list.

  • Page 186: Gating Tab

    GATING TAB The Gating tab allows you to create gating groups and assign mic inputs to gating groups. Gating group assignments combine individual channel gating configurations created using the Channel Properties Configuration screen. When inputs are assigned to a gating group, the gating information from the assigned inputs is used to control how the entire mixer behaves.
  • Page 187 • Select the First Mic Priority checkbox to enable this feature (default), or deselect it to turn First Mic Priority off. NOTE: ClearOne recommends using First Mic Priority to maintain maximum audio intelligibility by allowing only one mic to gate on to a participant’s voice. First Mic Priority allows more than one microphone to gate on at same time, but it restricts more than one mic from gating on to the same audio source.
  • Page 188 • Select the First Mic Priority checkbox to enable this feature (default), or deselect it to turn First Mic Priority off. NOTE: ClearOne recommends using First Mic Priority to maintain maximum audio intelligibility by allowing only one mic to gate on to a participant’s voice. First Mic Priority allows more than one microphone to gate on at same time, but it restricts more than one mic from gating on to the same audio source.

  • Page 189: Control Tab

    CONTROL TAB The Control Tab allows you to configure pin assignments for the user-definable pins on Control/Status Port A and Control/Status Port B. All models implement control/status using DB-25 pin ports on the back panel, and GPIO (General Purpose Input Output) with active low/pull to ground inputs and open collector outputs.
  • Page 190 User-Definable Pins The user-definable pins provide control via contact closure, and status via open collector functions in the unit. There are two user-definable pins on the B port of every unit. The number of user-definable pins on the A port varies by model, as summarized in the following table: Model User-Definable Pins...
  • Page 191 3. In the Control Pin State section of the screen, press the Active (Low) Command or Inactive (High) Command button to select the pin state that you want to associate a command with. 4. In the Command Editor section of the screen, select the device Type, DID, and Command from the drop- down lists.

  • Page 192: String Tab

    STRING TAB The String Tab enables you to create up to eight command strings that allow CONVERGE/CONVERGE Pro units to control external devices such as lighting, projectors, and room dividers. Command strings are written using the syntax of the external device being controlled. CONVERGE/CONVERGE Pro devices pass command strings to external devices through the RS-232 port.
  • Page 193 Running Command Strings Console stores the commands strings created in the Control tab for subsequent execution via the STRING serial command. You can execute the STRING command in macros, using control pin programming, in the Event Scheduler, and from the Control Console page of the Web Builder tab. Using macros also enables you to execute command strings from external control devices.

  • Page 194: Event Scheduler Tab

    EVENT SCHEDULER TAB The Event Scheduler allows you to schedule commands for execution at a specific time (events). Using the event scheduler, you can schedule single events or recurring events that are executed at pre-defined time intervals. Accessing the Event Scheduler To schedule events, press the Event Scheduler Tab on the Tab Bar in Console.
  • Page 195 The commands available for event scheduling include: • MACRO –Executes a macro • PRESET –Executes a preset • RESET –Resets the specified device • SFTYMUTE –Mutes all channels on the specified unit • STRING –Runs a command string • SYSCHECKS –Runs system diagnostics 2.

  • Page 196: Database Tab

    DATABASE TAB NOTE: Objects and Devices created in Console 1.0.4 and 1.1.5 are NOT compatible with Console 2.0+ Objects and devices created with these earlier versions will need to be re-created. Databases created with the 2.0.x release are compatible with subsequent releases. The Database Tab enables you to create, modify, and save AV devices, channel objects, and advanced objects.
  • Page 197 To access AV devices, expand the AV Device Tree in the AV Devices Tab in the Object Pane on the right side of Console. Click on a device in the tree to display its configuration in the center pane. For example, the default settings for a ClearOne tabletop microphone are shown below. ReadOnly...
  • Page 198 Name the new device using the Name field. Enter other information as needed, adjust the configuration controls to optimize device performance, and click the Save button to save the changes. The new device now appears in the AV Device Tree as shown below. NOTE: The AV Device Tree is also available when the Unit Tab is selected, making all pre-defined and custom AV Devices available for Drag and Drop Configuration of a venue.
  • Page 199 Available channel object types include: • Mic Input • Line Input • Telco/VoIP Rx • Output • Telco/VoIP Tx • Processing • Fader Channels To create a new channel object, select an object type in the Object Tree and click the New button. Enter a name for the object in the Name field, adjust the channel configuration controls to optimize channel performance for your application, and press the Save button.
  • Page 200 Button Bar. When you make changes to the device or object, appears at the top of the Center Pane. ReadOnly NOTE: Pre-defined AV devices created by ClearOne are as indicated in the center pane. They cannot be modified or deleted.

  • Page 201: Optimizing Gain Structure

    OPTIMIZING GAIN STRUCTURE Optimizing Gain Structure maximizes the signal-to-noise ratio for each channel, optimizes the performance of processing functions, and ensures optimal audio quality. Use these guidelines when optimizing initial gain structure for a venue: • Connect all input sources and output devices to the CONVERGE/CONVERGE Pro unit(s). • Turn off all processing functions, including AGC/ALC (Automatic Gain Control/Automatic Level Control), NC (Noise Cancellation), and Filters.
  • Page 202 Optimizing Gain for Line Input Channels Line inputs are optimized using the same procedure as mic inputs, with the following exceptions. Select the Line Input you want to optimize on the Tree View Tab. With the line source connected, monitor the Post Gain Meter and adjust the gain level.
  • Page 203 For additional information, refer to the Table of Contents for these related topics: • Configuration Mode Overview • Mic Input Settings • Line Input Settings • Telco/VoIP Rx Settings • Telco/VoIP Tx Settings • Output Settings • AEC (Acoustic Echo Cancellation) • AGC/ALC (Automatic Gain Control/Automatic Level Control) • NC (Noise Cancellation) • Filters...

  • Page 204: Drag And Drop Configuration

    DRAG AND DROP CONFIGURATION NOTE: Objects and Devices created in Console 1.0.4 and 1.1.5 are NOT compatible with Console 2.0+ Objects and devices created with these earlier versions will need to be re-created. Console provides powerful Drag and Drop Configuration capabilities that allow you to quickly configure CONVERGE/CONVERGE Pro devices and perform advanced system configuration tasks.
  • Page 205 Creating Objects With the exception of custom AV devices, which can only be created using the Database Tab, all objects can be created by right clicking on a screen and using the shortcut menu that appears. For example, to capture the currently displayed control pin programming as a control port object, right click in the Control/Status Pin Select portion of the of the Control Tab screen, and select Export as object from the shortcut menu (see below).
  • Page 206 To apply an AV device to a channel, drag the object onto the channel in the Unit or Channel tabs. For example, to apply a ClearOne Ceiling Microphone Array to Mic/Line Input 1, select the object from the AV Devices tree and drag it onto the input channel.
  • Page 207 In addition to using AV devices, you can drag and drop Channel Objects in the Unit Tab and the Channel Tab to instantly apply a saved configuration to a channel. These objects include the ClearOne line of wireless microphones, which can be dragged and dropped onto an input.
  • Page 208 The object now appears in the Objects pane. You can now drag and drop the object onto any channel of the same type to instantly apply the object’s configuration settings to the channel. NOTE: To apply the current channel settings to ALL channels of the same type without saving an object in the database, select Apply to all from the shortcut menu when right-clicking on the signal flow diagram.
  • Page 209 Macro Objects Macro Objects allow you to save macros into the Database and reuse them. To capture a macro and save it as an object, right click anywhere in the center pane of the macro screen and select Export as object from the shortcut menu.

  • Page 210: Preset Mode

    PRESET MODE Preset Mode allows you to create and modify presets. To execute presets, Console must be in Configuration Mode. There are 32 presets available in Console. Presets provide the configuration flexibility needed to meet the challenges of changing conference room requirements.
  • Page 211 Preset Configuration Tabs In preset mode, the following tabs are available on the Console Tab Bar for defining preset configurations: • Unit Tab • Channel Tab • Matrix Tab • AEC Reference/PA Adapt Reference Tab • Gating Tab • Control Tab The channels available for configuration in a preset are determined by the channels selected in the Use in preset row on the matrix tab.
  • Page 212 Creating Presets Use the following procedure to create presets: 1. Press the Preset Mode button on the Button Bar to put Console into preset mode. 2. Select the number of the preset you want to configure in the Preset Selection list. 3.
  • Page 213 5. Set the output channel cross points that you want to include in the preset using the matrix. 6. Configure the desired setting changes for the preset including: • Mic Input, Line Input, Output, Telco/VoIP Rx, Telco/VoIP Tx, Processing, and Fader channel settings • Gating settings • Control settings • AEC/PA Adapt Reference settings...
  • Page 214 Executing Presets There are five ways to execute presets: Using Console in Configuration Mode Using the LCD Preset Menu on the Front Panel Using control programming and external control devices (such as the closure contacts on a room partition) Using macros Using serial commands via a Telnet session or via RS-232 NOTE: Presets only run on the current unit shown in the site pane.
  • Page 215 Executing Presets Using Macros Use the PRESET serial command to execute presets in a macro. To run multiple presets at the same time, use multiple PRESET commands in the macro. Macros can be executed from within Console or by using any external control device.
  • Page 216 Exporting Preset Objects Preset objects allow you to save preset configurations into the Database and reuse them. This enables you to instantly apply preset changes, and to rapidly configure additional units using drag and drop configuration. To capture the current preset and save it as an object, right click anywhere in the center pane of the preset screen and select Export as object from the shortcut menu.

  • Page 217: File Menu Overview

    FILE MENU OVERVIEW File Menu allows you to use Site Files and Print Reports. Accessing the File Menu In Console, select File from the menu bar. The File menu appears as shown below: The File menu appears as shown below: File menu options are explained in the following sections.
  • Page 218 File Menu: Site Options The File menu site options allow you to Create a New Site, open a saved site with Open Site, or close the current site with Close Site. File Menu: Save Options The File menu save options allow you to Save and Save As a site file. File Menu: Print Print allows you to create, view, print, and save Site and Unit configuration reports.

  • Page 219: Print Reports

    PRINT REPORTS The Print Reports option on the File menu allows you to print a configuration properties report for a Site or Unit. Accessing Print Reports To print a site or unit report, click on the File menu, select Print, then select Print Site Report or Print Unit Report as shown below.

  • Page 220: View Menu Overview

    VIEW MENU OVERVIEW The View Menu provides an alternate navigation method for viewing the screens displayed by clicking on the Console Tabs. Accessing the View Menu In Console, click View on the menu bar. The View menu appears as shown below: A bullet indicates the view currently displayed in Console.
  • Page 221 View Menu Options Options available on the View menu include: • Site View • Unit View • Channel View • Matrix View • AEC Reference Builder • Macro Builder • Gating Builder • Control Builder • Command Strings • Event Scheduler • Database Builder...

  • Page 222: Add Menu

    ADD MENU The Add Menu allows you to add units to a site using default configuration settings. Accessing the Add Menu In Console, click Add on the menu bar. The Add menu appears as shown below: Adding Units On the Add menu, select the model you want to add to the site. The Unit Properties dialog appears as shown below:...
  • Page 223 Configure the new unit’s properties using the General tab. Configure the new unit’s IP and serial port settings using the Comm tab. For more information on configuring unit properties, see Unit Properties. Press OK to add the unit to the site or Cancel to return to Console. The added unit appears on the Site View tab of the Site pane, highlighted in orange as shown below: NOTE: The Status bar at the bottom of the Console window displays the current status of the unit and the site.
  • Page 224 For more information, refer to the Table of Contents for these related topics: • Unit Properties • Create A New Site • Connect To A Site • Site Properties • Unit Tab • Configuration Mode Overview...

  • Page 225: Connect Menu Overview

    CONNECT MENU OVERVIEW The Connect Menu enables you to connect to a site, disconnect from a site, and refresh the current display for a site. Connecting to a site allows you to control and configure the units in that site. See Site Setup Overview for more information.

  • Page 226: Modes Menu Overview

    MODES MENU OVERVIEW The Modes Menu allows you to switch Console between Configuration Mode and Preset Mode. Configuration Mode allows you to configure a wide range of advanced settings for all models. Preset Mode allows you to create presets for specific venues and apply them to instantly to a unit. Accessing the Modes Menu In Console, select Modes from the menu bar.

  • Page 227: Services Menu Overview

    SERVICES MENU OVERVIEW The Services Menu provides various utilities for using and managing CONVERGE/CONVERGE Pro units. Accessing the Services Menu In Console, click Services on the menu bar. The Services menu appears as shown below: Service Menu Options Options available on the Services menu include: • Dialer • Phonebook • Label Editor...

  • Page 228: Dialer

    DIALER The Dialer provides a software telephone interface for teleconferencing applications. NOTE: Dialer is only available when Console is connected to a site. Accessing Dialer To access the dialer, select Dialer from the Services menu; press the Dialer button on the Console Button Bar;...
  • Page 229 Using Dialer When using the dialer, the date and time, number dialed, and call status are displayed in the LCD section of the dialer window. Placing and Ending Calls To place a call, select a number from the Phonebook section of the dialer window, or manually enter a number, then press the ON/OFF hook button.

  • Page 230: Phonebook

    PHONEBOOK The Phonebook allows you to store telephone numbers and make speed-dial assignments for teleconferencing applications. Accessing Phonebook To access the phone book, select Phonebook from the Services menu; press the Phonebook button on the Console Button Bar; or press the Phonebook button in the Dialer screen. Using Phonebook To add an entry to the phonebook, press the New Entry button;...
  • Page 231 Press the Add button to add the entry to the phonebook. The number now appears in the phonebook list, and in the Phonebook portion of the Dialer screen. To edit an entry, select it and press the Change button. To delete an entry, select it and press the Remove button. For additional information, please refer to the Table of Contents for these related topics: • Dialer • Button Bar...

  • Page 232: Label Editor

    LABEL EDITOR The Label Editor allows you to quickly change the names (labels) assigned to units and channels. Using descriptive names makes it easier to identify units and channels for configuration and management purposes. Label changes are global, and appear throughout Console wherever the label is referenced. In addition to using the label editor to rename objects, you can use the label entry fields provided throughout Console.

  • Page 233: Device Log

    DEVICE LOG The Device Log captures device events for administration, configuration, and troubleshooting purposes. NOTE: The device log can store 256K bytes of data. Once this limit is reached, the first 128K of data is truncated and logging resumes. Accessing Device Log To access the device log, select Device Log from the Services menu, or click the Device Log button on the Console Button Bar.
  • Page 234 Using Device Log In the Device Log window, select the events you want to log using the Event Selection check boxes. Events available for logging include: • Reset: Reports unit reset events • Errors: Reports internal unit errors • Access: Reports all web, Telnet, front panel, and USB access events • System Checks: Reports the pass/fail status of System Checks • Firmware Download: Reports firmware downloads • Default: Reports unit default events...
  • Page 235 For additional information, please refer to the Table of Contents for these related topics: • Site Properties • System Checks • Firmware Loader • Console Overview • LCD Settings Menu • Macro Tab • Preset Mode Overview • Execute Presets • Dialer • Phonebook...

  • Page 236: Event Log

    EVENT LOG The Event Log captures Console events for administration and troubleshooting purposes. Event types captured include failed login attempts, site disconnects, unit reboots, socket time outs, internal system errors, and serial command execution errors. Accessing Event Log To access the event log, select Event Log from the Services menu, or click the Event Log button on the Console Button Bar.
  • Page 237 Using Event Log Captured events appear in the left section of the Event Log window. Event Codes and Messages appear in the right section of the window. To print the event log, press the Print button. To clear the event log, press the Clear button and answer Yes to the confirmation dialog that appears.

  • Page 238: Web Builder

    Console Button Bar. Configuring User Console The User Console tab allows you to configure the web version of Dialer, a software interface that emulates the functionality of ClearOne’s Tabletop Controller. User Console provides six user-programmable keys as described in the following sections.
  • Page 239 Select the key you want to program from the drop-down list in the upper left hand corner of the screen. Programmable keys include: • Line 1 • Line 2 • User • Volume Down • Volume Up • Mute If you are configuring a Line or User button, enter a name for it in the Line (or User) Name field (optional). The key selected determines the commands available in the Command drop-down lists in the Command section of the screen.
  • Page 240 For some commands, such as MACRO, the Status section of the command editor becomes active. Status controls the LED status indicator for the associated button based on the state conditions entered in the Active State (LED on) and Inactive State (LED off) rows of the Status section. Pressing a programmed button in the Web Portal executes the command selected in the Press row of the Command section.
  • Page 241 The element selected determines the commands available in the Command drop-down lists in the Command section of the screen. For example, the commands available for the mute buttons include MACRO and MUTE. When you select a command, the configurable parameters for that command appear as shown above. (For more information on the command editor, see Command Editor in the Control Tab topic.) Select the Type, DID (device ID), and Command from the drop-down lists.
  • Page 242 To access programmed call management functions, click on DIALER. To access programmed control console mixing functions, click on MANAGEMENT (shown above). For additional information, please refer to the Table of Contents for these related topics: • Dialer • Phonebook • Macro Tab • Mic Gating • Mic Input Settings • Line Input Settings...

  • Page 243: Firmware Loader

    FIRMWARE LOADER Firmware Loader allows you to upgrade firmware when ClearOne releases enhancements. All models use the same firmware file (converge.mdo). When upgrading firmware, all units in the site are automatically updated simultaneously. NOTE: Before upgrading firmware, save a copy of your site files using the Save or Save As options on the File menu.
  • Page 244 In addition, the LED indicators on the status bar in Console turn purple to indicate the firmware load is in progress as shown below: When the firmware load is complete, the unit reboots. The unit now has the selected firmware file loaded. If you experience problems with firmware loads, please contact ClearOne Technical Support.
  • Page 245 CONVERGE Firmware Update Procedure The 4.X versions of CONVERGE Console offer significant upgrades from previous versions, including support for the Beamforming Microphone Array. ClearOne strongly encourages users to upgrade all firmware to the latest release version. NOTE: Save the CONVERGE Console site file before performing any firmware upgrade NOTE: CONVERGE Console checks for firmware/software compatibility when connecting to a CONVERGE Pro site.
  • Page 246 Upgrading the Beamforming Microphone Array Firmware NOTE: All CONVERGE Pro units in the site must be running firmware 4.X to be compatible with the Beamforming Microphone Array. Follow the appropriate procedure above to update the firmware on the CONVERGE Pro units. Connect the expansion bus cable between the CONVERGE Pro unit and the Beamforming Microphone Array.

  • Page 247: Debug Console

    DEBUG CONSOLE The Debug Console provides five tabs for monitoring system performance, testing and troubleshooting audio performance, and running system diagnostics: • Meter View • Gate View • Signal Generator • System Checks • System Check Config Accessing Debug Console To access the debug console, select Debug Console from the Services menu, or press the Debug Console button on the Console Button Bar.
  • Page 248 To configure a meter, select the Unit, Meter Type, and Channel using the drop-down lists. Meter view provides a useful diagnostic tool for system-wide troubleshooting and configuration. Gate View Tab The Gate View tab shows real-time gating status, allowing you to monitor gating activity for the mics and gating groups for the currently connected unit.
  • Page 249 Signal Generator The Signal Generator tab enables you to generate test signals to audibly test signal paths, gain settings, routing, and channel configuration settings. The signal generator can also be used for noise masking in courtroom, clergy, and corporate applications. NOTE: When the signal generator is on for any unit in the site, the Signal Generator LED on the Console Button Bar flashes green.
  • Page 250 Press the Signal On button to initiate the test signal on the selected unit and channel. The signal will continue using the specified settings until the Signal Timeout is reached, or the Signal On button is pressed again, whichever occurs first. Tone Frequency Settings Configure Frequency settings for tone tests as follows: Select a tone frequency using the Frequency slider, or enter a frequency in the entry box.
  • Page 251 System Check Config Tab The System Check Config tab allows you to select and configure the diagnostic tests run on System Checks tab. System Check Config settings include: • Unit (System Check Configuration): Specifies the unit in the site that you want to test. • Network: Select this check-box to test the IP configuration and network connectivity for the selected unit.
  • Page 252 Sound Masking Tab Sound Masking is an Amplifier Out only feature consisting of three modes: • Off: Disables the feature. • Voice: Masking operates only in the range usually used when the target audio is vocal. • Wideband: Masking operates throughout the audible range of the unit. For additional information, please refer to the Table of Contents for these related topics: • Device Log • Event Log...

  • Page 253: Execute Presets

    EXECUTE PRESETS The Execute Presets command on the Services menu allows you to run presets while Console is in Configuration Mode. NOTE: This command is not available while Console is in Preset Mode. Accessing Execute Presets From the Console main screen, click on the Services menu and select Execute Preset as shown below. The Execute Preset dialog appears as shown below.
  • Page 254 Select the preset you want to run from the drop-down list, then click Execute to run the preset or Cancel to return to Console. You can also use macros to execute presets or multiple presets simultaneously. For more information, see the Macro Tab topic. For additional information, please refer to the Table of Contents for these related topics: • Preset Mode • Services Menu...

  • Page 255: Appendix A: Application Programmer's Interface

    APPENDIX A: APPLICATION PROGRAMMER’S INTERFACE TYPE AND DEVICE IDS Device Types and Device IDs by model are as follows: Model Device Type Device ID Range TH20 VH20 840T 880T 880TA SR 1212 SR 1212A Beamforming Mic Array CONNECT CobraNet CONNECT Dante CONVENTIONS This guide uses the following typographic conventions to describe CONVERGE/CONVERGE Pro serial command syntax:...

  • Page 256: Groups And Channels

    command, 5 = the channel Value, M = the channel type Value for mic input channels, and 0 = the command Value that turns mute off. If an asterisk (*) is placed in the Device Type or Device ID fields, the command will apply to all units or all devices respectively.

  • Page 257: Meter Type Definitions Table

    METER TYPE DEFINITIONS TABLE Level Position for: Beam- Mics forming Mic Line Inputs Outputs Telco TX Telco Rx Faders Processors Power Amp. Array Post Gain Level into Input Level Input level Input level Input level Input level Input Level level Compressor Post NOM Level...
  • Page 258 SERIAL COMMAND INDEX AA – Auto Answer Enable / Disable ........... . . 260 AAMB –...
  • Page 259 CNETTXBNUM – CobraNet Tx Bundle Number ......... . 269 CNETTXDEPTH –...
  • Page 260 DTMFLVL – DTMF Tone Level ............278 DTONELVL –...
  • Page 261 HDDREFSEL2 – Reference Select for Stereo Channel Acoustic Echo Cancellation Block ..287 HDNLP – Non Linear Processing Adjust ..........288 HOLD –...
  • Page 262 NTPSRV – NTP Network Time Server Address ......... . . 298 NULL –...
  • Page 263 RINGERSEL – Audible Ring Melody Selection ......... . . 307 RINGERTEST –...
  • Page 264 XCHAIRO – Chairman Override Mode ........... 317 XCOMPRESS –...

  • Page 265: Serial Commands

    SERIAL COMMANDS Serial commands are shown in bold, followed by the command form and argument details. AA – Auto Answer Enable / Disable This command selects/reports the setting of auto answer. Command Form: DEVICE AA <Channel> [Value] Argument Type Size Values Units Channel...
  • Page 266 ACONNLVL – Audible Connect / Disconnect Level This command selects/reports the audible connect / disconnect indicator’s level. Command Form: DEVICE ACONNLVL <Channel> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 17 (R) Value Signed Float -12.00 –...
  • Page 267 ADPRESENT – Audio Presence This command displays the channels that currently have valid audio signals present. This command is read only. Command Form: DEVICE ADPRESENT [Values] Argument Type Size Values Value Bit Map of XXXX XXXX XXXX XXXX Inputs |…………………| Input 1 (lsb) to 12 (msb) |…….|...
  • Page 268 AGCSET – Automatic Gain Control Adjust This command selects/reports the settings of the Automatic Gain Control. Command Form: DEVICE AGCSET <Channel> <Group> [Threshold Target Attack Gain] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 1, 3, 7 (I, M, L) Threshold Signed Integer -50 –...
  • Page 269 AVG – Adaptive Volume Gain This command sets the maximum gain setting that the algorithm will not exceed. Command Form: Argument Type Size Values Units Channel Channel See GroupsAndChannels Group Group 23 (J) Value Signed Short 0.00 to +18.00 (Null to query in text) AVR –...
  • Page 270 BFBINFO – Beamforming Array Beam Information This command reports the given Beamforming Array’s current active beams. This command is read only. Command Form: DEVICE BFBINFO [Value] Argument Type Size Values Units Value Integer String with binary representation of the status of the eight (maximum future #) beams.
  • Page 271 BFMUTEMACRO – Define Macros that Run When Beamforming Mic Mute Button Is Pressed Define which macros to run on which CONVERGEPro board to Mute and Un-Mute groups of Beamforming Mics when the specified Beamforming Mic’s Mute button is pressed. This allows pressing a single button to Mute or Un-Mute multiple Beamforming Mics.
  • Page 272 CGROUP – Compressor Group Select This command selects/reports the setting of the compressor group. Command Form: DEVICE CGROUP <Channel> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 5 (P) Value Unsigned Integer 0 = none Com- 1 –...
  • Page 273 CNETADDR – CobraNet Board IP Address This command selects/reports the IP address of the Ethernet port on the CONNECT CobraNet Bridge board. Command Form: DEVICE CNETADDR [Value] Argument Type Size Values Units Value IP Address (Null to query in text) CNETCONDUCTOR –...
  • Page 274 CNETMAC – CobraNet Board MAC Address This command reports the MAC Address of the CONNECT CobraNet Bridge board. This command is Query ONLY. Command Form: DEVICE CNETMAC [Value] Argument Type Size Values Units Value String “xx:xx:xx:xx:xx:xx” NULL terminated MAC address CNETNAME –...
  • Page 275 CNETTXDEPTH – CobraNet Tx Bundle Bit Depth This command sets/reports the CobraNet Tx Bundle Bit Depth. Command Form: DEVICE CNETTXDEPTH <Transmitter> [Depth] Argument Type Size Values Units Transmitter Integer 1 – 4 Cobra Net Transmitter Number Depth Integer 16, 20, or 24 ONLY (Default = 24) (Null to query in text) CNETTXLATENCY –...
  • Page 276 COMPDLY – Compressor Delay This command sets signal compression delay on a Channel for look ahead compression functionality. Delay from 0-20 msec. Command Form: DEVICE COMPDLY <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 23 (J) Value...
  • Page 277 COUNTRY – Country Selection This command sets / reports the country for telco compliance purposes. Command Form: DEVICE COUNTRY [Value] Argument Type Size Values Units Value Unsigned Integer 1 = US / Canada 2 = Europe 3 = Mexico 4 = Australia 5 = South Africa 6 = Japan 7 = Brazil...
  • Page 278 DANTEAPPVER – Dante Internal Application Version This command reports the Internal Application version of the Dante unit’s Controller. This command is Query ONLY. Command Form: DEVICE DANTEAPPVER [Value] Argument Type Size Values Units Dante Version String Null terminated version string DANTEBFVER –...
  • Page 279 DANTEINCHAN – Dante Input Channel Name This command reports the Dante Input Channel Name for the given Channel Number (1-8). This command is Query ONLY. Command Form: DEVICE DANTEINCHAN <Channel> <Name> Argument Type Size Values Units Channel Integer 1-8 Only Name Group 1 –...
  • Page 280 DANTENAME – Dante Board Name This command reports the assigned Dante Board Name. This command is Query ONLY. Command Form: DEVICE DANTENAME [Value] Argument Type Size Values Units Value String 1 – 31 Characters Last character always NULL (Null to query in text) DANTEOUTCHAN –...
  • Page 281 DELAYSEL – Delay Select This command selects/reports the delay activation of an assignable processing channel. Command Form: DEVICE DELAYSEL <Channel> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 5 (P) Value Unsigned Integer 0 = Off 1 = On 2 = Toggle (Null to query in text)
  • Page 282 DIAG – Diagnostic Commands This command is used to return status and diagnostic information. It is intended to be used as a text command only. This is a query only command. Command Form: DEVICE DIAG <Channel> <Group> [Value] Argument Type Size Values Units...
  • Page 283 DIGMICS – Number of Digital Mics on a CONVERGE Pro Board This command selects/reports the number of digital microphone inputs that will be processed in the microphone processing chain (AEC, Noise Suppression, etc). The DIGMICSEN system wide command must also be enabled. A CONNECT unit (i.e.
  • Page 284 DUPDATE – Download Update This command reports the status of download updates. Command Form: DEVICE DUPDATE [Channel Group Status Percent Done Message] Argument Type Size Values Units Channel Unsigned Integer Group Unsigned Integer Status Unsigned Integer (Null to query in text) Percent Done Unsigned Integer Message Char...
  • Page 285 ENETDNSA2 – Ethernet DNS Server Address 2 This command selects/reports the alternate DNS server IP address of the Ethernet port on the unit. Command Form: DEVICE ENETDNSA2 [Value] Argument Type Size Values Units Value IP Address (Null to query in text) ENETDOMAIN –...
  • Page 286 EREF – Expansion Bus Reference This command selects an output or reports which output is the expansion bus reference. Command Form: DEVICE EREF <Channel> [Value Channel Value Group] Argument Type Size Values Units Channel Channel See Reference Channels in Groups and Channels Group Group 8 (A, E)
  • Page 287 FEF – Feedback Elimination Fixed Filter This command sets the number of fixed filter to use in the feedback eliminator. The fixed filters number will be used during the initialization phase when gain is increased until feedback occurs. A fixed filter will be set at the feedback point during the initialization.
  • Page 288 FEN – Feedback Elimination Nodes This command reports the total number of filter nodes (fixed and dynamic) currently being used for the feedback cancellation. This is a query only command. Command Form: DEVICE FEN <Channel> <Group> [Value] Argument Type Size Values Units Channel...
  • Page 289 FILTER – Filter Adjust This command selects/reports the settings of a filter. Command Form: DEVICE FILTER <Channel> <Group> <Node> [Type Frequency Gain/Slope Bandwidth/ Subtype] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 3, 5, 23, 29 (M, P , J, V) Node Unsigned Group 3, 23, 29...
  • Page 290 FLOW – Flow Control This command selects/reports the flow control of the serial port on the unit. Hardware flow control is implemented using DTR and DSR. Command Form: DEVICE FLOW [Value] Argument Type Size Values Units Value Unsigned Integer 0 = Off 1 = On 2 = Toggle (Null to query in text)
  • Page 291 GMODE – Gating Mode This command selects/reports the setting of gating mode. Command Form: DEVICE GMODE <Channel> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 3 (M) Value Unsigned Integer 1 = Auto 2 = Manual On 3 = Manual Off (Null to query in text) GOVER –...
  • Page 292 GRPSEL – Gating Group Select This command selects/reports which Gating Group a microphone input is assigned. Command Form: DEVICE GRPSEL <Channel> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 3 (M) Value Channel See 4 (G) in Groups and Channels (Null to query in text) HDAEC –...
  • Page 293 HDNLP – Non Linear Processing Adjust This command selects/reports the setting of the Non-linear processing for each microphone channel. This command can be used to replace the NLP command for the M group. Command Form: DEVICE HDNLP <Channel> <Group> [Value] Argument Type Size...
  • Page 294 LMO – Last Mic On Mode This command selects/reports last Mic on mode. Command Form: DEVICE LMO <Channel> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 4 (G) Value Unsigned Integer 0 = Off 1 - 8 = Mic 1 – 8 to be the last mic 0xFF (* in text) = Last Mic to stay on (Null to query in text) LOCALNUM –...
  • Page 295 LOCREGION – Location: Region This command sets/reports the location of the unit: Region string. Command Form: DEVICE LOCREGION [Value] Argument Type Size Values Units Value String CLEAR = Clear current value 1 – 63 Characters (Null to query in text) LOCROOM –...
  • Page 296 LOGMASK – Device Log Mask This command sets or reports the device event log mask. Command Form: DEVICE LOGMASK [Value] Argument Type Size Values Units Value Hexadecimal 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX |||| |||| |||| |||| |||| |||| |||| ||||> Reset |||| |||| |||| |||| |||| |||| |||| |||>...
  • Page 297 LVLREPORTEN – Level Report Enable Enables level reporting for the unit. Command Form: DEVICE LVLREPORTEN [Value] Argument Type Size Values Units Value Unsigned Integer 0 = Turn off reporting but leave current list 1 = Turn on reporting 2 = Turn off reporting and clear the list (Null to query in text) MACRO –...
  • Page 298 MC – Multi-Channel Mode This command groups audio controls for channels. Audio Controls include Gain, Ramp Gain, and Mute. Command Form: DEVICE MC <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel 1 – n (Max number of channels in Multi-Channel Group divided by 2) Group Group 128 (No text group)
  • Page 299 MCMUTE – Multi-Channel Min and Max Gain Setting This command performs/reports audio mutes of the grouped channels. Command Form: DEVICE MCMUTE <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel 1 – n (Max number of channels in Multi-Channel Group divided by 2) Group Group...
  • Page 300 MINMAX – Minimum and Maximum Gain Setting This command changes or reports back the minimum and maximum gain setting for a channel. Command Form: DEVICE MINMAX <Channel> <Group> [Min Max] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 1, 2, 3, 5, 7, 12, 16, 17, 25, 26 (I, J, O, M, P , L, F, T, R,...
  • Page 301 MTRX – Matrix Routing This command selects/reports the matrix routing of an input to an output. Command Form: DEVICE MTRX <Src. Ch.> <Src. Gp.> <Dest. Ch.> <Dest. Gp.> [Value] Argument Type Size Values Units Source Channel Channel Groups and Channels Source Group Group 1, 3, 5, 6, 7, 12, 17, 25, 26...
  • Page 302 MUTE – Mute This command selects/reports the setting of mute on a channel. Command Form: DEVICE MUTE <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 1, 2, 3, 5, 7, 12, 16, 17, 25, 26 (I, J, O, M, P , L, F, T, R, K, Z, D, U, V) Value Unsigned Integer...
  • Page 303 NOM – Number of Open Microphones Mode This command selects/reports the setting of Number of Open Microphones (NOM) on output channels. Command Form: DEVICE NOM <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 2, 16, 25 (J, O, T, K, D) Value Unsigned Integer...
  • Page 304 PAA – PA Adaptive Mode This command selects/reports PA adaptive mode for the specified Mic. Command Form: DEVICE PAA <Channel> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 3 (M) Value Unsigned Integer 0 = Off 1 = On 2 = Toggle (Null to query in text)
  • Page 305 PAEQSET – PA EQ Filter Set This command sets/reports the EQ Level for a given band in the filter bank Command Form: DEVICE PAEQEN <Channel> <Group> <Band> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 23 (J) Band Unsigned...
  • Page 306 PALT – PA Limiter Threshold This command sets the Limiter threshold on a power amplifier channel. Command Form: DEVICE PALT <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 23 (J) Value Signed Float -65.00 to +20.00 (Null to query in text) PANGAT –...
  • Page 307 PANGT – PA Noise Gate Threshold This command sets the Noise Gate Threshold that will be used when in the manual mode. This represents the level at which the noise gate will activate. Command Form: DEVICE PANGT <Channel> <Group> [Value] Argument Type Size...
  • Page 308 PASMM – PA Sound Mask Mode This command selects/reports the sound mask mode on a PA channel. Command Form: DEVICE PASMM <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 23 (J) Value Unsigned Short 0 = Voice Mode 1 = Wideband Mode (Null to query in text)
  • Page 309 PHONEBOOKCNT – Counts Entries in the Phonebook This command queries the number of entries in the phonebook. This command is query only. Command Form: DEVICE PHONEBOOKCNT <Value> Argument Type Size Values Units Value Unsigned Integer 0 – 20 PHONEBOOKDEL – Deletes an Entry in the Phonebook This command deletes an entry in the phonebook.
  • Page 310 PRGSTRING – Program String This command sets/reports a programmed string. : DEVICE PRGSTRING <ID> [Value] COMMAND FORM Argument Type Size Values Units Unsigned Integer 0 – 7 Value String CLEAR = Clear current value 1 – 80 Chars (Null to query in text) Special Characters: \a = alert \b = backspace...
  • Page 311 PUSHTOTALK – Push to Talk This command selects/reports the setting of push-to-talk for a microphone. Command Form: DEVICE PUSHTOTALK <Channel> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 3 (M) Value Unsigned Integer 0 = Off 1 = On 2 = Toggle (Null to query in text)
  • Page 312 RESET – Reset Resets the unit. There is no query for this command. Command Form: DEVICE RESET No Arguments RING – Ring Indication This command indicates a ringing line. This command is reportable only. It cannot be queried or set. Command Form: DEVICE RING <Channel><Value>...
  • Page 313 RINGMOD – Ring Cadence Mode This command sets the ring cadence to either standard mode or custom mode. The cadence can be set using the RINGON and RINGOFF commands. The country code should be set first using the COUNTRY command. Command Form: DEVICE RINGMOD <Channel>...
  • Page 314 RXBSTEN – Receive Boost Enable This command selects/reports the receive boost status. Command Form: DEVICE RXBSTEN <Channel> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 17 (R) Value Unsigned Integer 0 = Off 1 = On 2 = Toggle (Null to query in text) SERECHO –...
  • Page 315 SIGGENSWEEP – Signal Generator Sweep This command starts the signal generator with a tone and does a sweep. If Repeat is 0, the signal generator will turn off after the sweep. If Repeat is 1, the signal generator will turn off after signal generator timeout. To stop the sweep, send a SIGGENEN command with a 0.
  • Page 316 SNMPMNGRIP – SNMP Manager Host IP Address This command selects/reports the IP address of the SNMP Manager. Command Form: DEVICE SNMPMNGRIP [Value] Argument Type Size Values Units Value IP Address IP Address of SNMP Manager to send Traps to (Null to query in text) SNMPMNGRPORT –...
  • Page 317 SYSCHECKS – System Checks Initiates the system checks. There is no query for this command. The System Check integer bits determine which tests are run. Each bit set generates a separate SYSRESULT response. COMMAND FORM: DEVICE SYSCHECKS <System Check> Argument Type Size Values System Hexadecimal...
  • Page 318 SYSRESULT – System Check Result This command reports the results of the system check. This command is reportable only. It cannot be queried or set. The System Check integer bits determine which test result will be reported. Each test results in a separate SYSRESULT message.
  • Page 319 TAMODE – Telco Adapt Mode This command selects/reports the Telco adapt mode. Command Form: DEVICE TAMODE <Channel> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 17 (R) Value Unsigned Integer 0 = Auto 1 = Burst (Null to query in text) TE –...
  • Page 320 TOUT – Time Out Select This command selects/reports the inactivity time out before returning to the unit title screen on the front panel. Command Form: DEVICE TOUT [Value] Argument Type Size Values Units Value Unsigned Integer 0 = No Time Out 1 –...
  • Page 321 XAARINGS – Number of Rings to Auto Answer On This command selects/reports the setting of the number of rings to auto answer. This command can be used to replace the AARINGS command for the R group. Command Form: DEVICE XAARINGS <Channel> <Group> [Value] Argument Type Size Values...
  • Page 322 XCHAIRO – Chairman Override Mode This command selects/reports the setting of chairman override. This command can be used to replace the CHAIRO command for the M group. Command Form: DEVICE XCHAIRO <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group...
  • Page 323 XDECAY – Decay Adjust This command selects/reports the setting of the decay rate. This command can be used to replace the DECAY command for the M group. Command Form: DEVICE XDECAY <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group...
  • Page 324 XDIAL – DTMF Dialing This command dials a DTMF sequence or reports back the last sequence dialed. This command can be used to replace the DIAL command for the R group. Command Form: DEVICE XDIAL <Channel> <Group> [Number] Argument Type Size Values Units...
  • Page 325 XGOVER – Gating Override This command selects/reports the setting of gating override. This command can be used to replace the GOVER command for the M group. Command Form: DEVICE XGOVER <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group...
  • Page 326 XLOCALNUM – Local Number This command sets or reports back the current value of the local number. This command can be used to replace the LOCALNUM command for the R group. Command Form: DEVICE XLOCALNUM <Channel> <Group> [Number] Argument Type Size Values Units...
  • Page 327 XRINGEREN – Audible Ring Enable This command sends/reports the use of an audible ring. This command can be used to replace the RINGEREN command for the R group. Command Form: DEVICE XRINGEREN <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel Groups and Channels...
  • Page 328 XSPEEDDIAL – Speed Dialing This command dials a speed dial number. This command can be used to replace the SPEEDDIAL command for the R group. Command Form: DEVICE XSPEEDDIAL <Channel> <Group> [Value] Argument Type Size Values Units Channel Channel Groups and Channels Group Group 17, 26 (R, Z)
  • Page 329 CALL CONTROL SERIAL COMMANDS CALLSTATUS – Report the Status of VoIP Channels This command gives the status of the VoIP channels. This status can be queried, and will be sent asynchronously. This command / status may NOT be set. Command Form Details: DEVICE CALLSTATUS <Channel>...
  • Page 330 CONFSTART – Initiates a 3-Way Conference Call This command dials a 3 party to initiate a bridged (conferenced) call. Command Form Details: DEVICE CONFSTART <Channel> <Group>[Value] Argument Type Size Values Units Channel Channel See GroupAndChannels Group Group 26 (Z) Reserved Unsigned Short Value String...
  • Page 331 TRANSCANCEL – Cancels a Transferred Call This command interrupts/stops a transfer. There is no query for this command. Command Form Details: DEVICE TRANSCANCEL <Channel> <Group> Argument Type Size Values Units Channel Channel See GroupAndChannels Group Group 26 (Z) Reserved Unsigned Short TRANSCOMPLETE –...

  • Page 332: Serial Command Support Table

    SERIAL COMMAND SUPPORT TABLE The following table shows serial command support by the CONVERGE/CONVERGE Pro and the Beamforming Microphone Array units by device type. Note that Telco-related commands only work on devices that have telephone interfaces (CONVERGE Pro 880TA, 880T, 840T, TH20); and AEC and NC-related commands do not work with CONVERGE SR 1212 and SR 1212A.
  • Page 333 DEVICE Beam- COMMAND NAME Pro 8i 880TA forming 880T 840T TH20 1212 1212A VH20 Mic Array CONFCANCEL CONFCOMPLETE CONFSTART COUNTRY CTRLMASTER DECAY DEFAULT DELAY DELAYSEL DEVICENAME DEVICESUBTYPE DEVICETYPE DFLTM DIAG DIAL DTMFLVL DTONELVL DUPDATE DVER ENETADDR ENETDHCP ENETDNS ENETDNSA ENETDNSA2 ENETDOMAIN ENETGATE ENETQOSVAL...
  • Page 334 DEVICE Beam- COMMAND NAME Pro 8i 880TA forming 880T 840T TH20 1212 1212A VH20 Mic Array FERNG FESC FILTER FILTSEL FLOW GAIN GATE GHOLD GMODE GOVER GPIOSTSTATUS GRATIO GREPORT GRPSEL HDAEC HDAECMODE HDNLP HDREFSEL1 HDREFSEL2 HOLD HOOK HOOKD LABEL LCDCONTRAST LOCALNUM LOCBLDG LOCCITY...
  • Page 335 DEVICE Beam- COMMAND NAME Pro 8i 880TA forming 880T 840T TH20 1212 1212A VH20 Mic Array MCMINMAX MCMUTE MCRAMP MINMAX MLINE MMAX MODEL MTRX MTRXCLEAR MTRXLVL MTRXTYPE MULTILNEN MULTILNSTAT MUTE NAME NCSEL NTPSRV NULL OFFA PACEN PAENERGY PAEQEN PAEQRST PAEQSET PAFLT PAIMPED PALEN...
  • Page 336 DEVICE Beam- COMMAND NAME Pro 8i 880TA forming 880T 840T TH20 1212 1212A VH20 Mic Array PBDIAL PHONEBOOKADD PHONEBOOKCNT PHONEBOOKDEL PHONEBOOKREAD PRESET PRGSTRING PROXYSTAT PTTTHRESHOLD PUSHTOTALK RAMP REDIAL REFSEL REFSET RESET RING RINGEREN RINGERLVL RINGERSEL RINGERTEST RINGMOD RINGOFF RINGON RXBOOST RXBSTEN SERECHO SFTYMUTE...
  • Page 337 DEVICE Beam- COMMAND NAME Pro 8i 880TA forming 880T 840T TH20 1212 1212A VH20 Mic Array TELOVER TIMELOCALE TOUT TRANSCANCEL TRANSCOMPLETE TRANSSTART XAAMB XAARINGS XACONN XACONNLVL XACALLDUR XACALLERID XAMBLVL XCALLDUR XCALLERID XCGROUP XCHAIRO XCOMPRESS XCOMPSEL XDECAY XDELAY XDELAYSEL XDIAL XDTMFLVL XDTONETLVL XGHOLD XGMODE...
  • Page 338 DEVICE Beam- COMMAND NAME Pro 8i 880TA forming 880T 840T TH20 1212 1212A VH20 Mic Array XRINGERTEST XSLVL XSPEEDDIAL XTELCOLVLCTRL...

  • Page 339: All Models: Rs-232 Port

    • Use the telnet client of your choice • Telnet uses port 23 • The user name and password are the same as used by Console. The default username is clearone and the default password is converge. These are not case sensitive.

  • Page 340: Appendix B: Default Pinouts

    APPENDIX B: DEFAULT PINOUTS CONTROL/STATUS PORTS CONVERGE Pro 880: Port A (Female DB-25) Pin # User Definable Control/Status Default Description Control (Input) Status (Output) Control (Input) Mute All Mics Toggle Status (Output) Status of Mute All Mics Control (Input) Mute Output 9 Toggle Status (Output) Status of Mute Output 9 Control (Input)
  • Page 341 CONVERGE Pro 880T: Port A (Female DB-25) Pin # User Definable Control/Status Default Description Control (Input) Status (Output) Control (Input) Mute All Mics Toggle Status (Output) Status of Mute All Mics Control (Input) Mute Output 9 Toggle Status (Output) Status of Mute Output 9...
  • Page 342 CONVERGE Pro 840T: Port A (Female DB-25) Pin # User Definable Control/Status Default Description Control (Input) Status (Output) Control (Input) Mute All Mics Toggle Status (Output) Status of Mute All Mics Control (Input) Telco On/Off Toggle Status (Output) Status of Telco On/Off Control (Input) Auto Answer Toggle Status (Output)
  • Page 343 CONVERGE Pro 8i: Port A (Female DB-25) Pin # User Definable Control/Status Default Description Control (Input) Status (Output) Control (Input) Mute All Mics Toggle Status (Output) Status of Mute All Mics Control (Input) Mute Mic 1 Toggle Status (Output) Status of Mute Mic 1 Control (Input) Mute Mic 2 Toggle Status (Output)
  • Page 344 CONVERGE Pro TH20: Port A (Female DB-25) Pin # User Definable Control/Status Default Description Control (Input) Telco On Status (Output) Telco On Indicator Control (Input) Telco Off Status (Output) Telco off indicator Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Transmit Mute Status (Output)
  • Page 345 CONVERGE Pro VH20: Port A (Female DB-25) Pin # User Definable Control/Status Default Description Control (Input) Telco On Status (Output) Telco On Indicator Control (Input) Telco Off Status (Output) Telco off indicator Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Transmit Mute Status (Output)
  • Page 346 CONVERGE SR 1212: Port A (Female DB-25) Pin # User Definable Control/Status Default Description Control (Input) Status (Output) Control (Input) Mute All Mics Toggle Status (Output) Status of Mute All Mics Control (Input) Mute Output 9 Toggle Status (Output) Status of Mute Output 9 Control (Input) Mute Output 10 Toggle Status (Output)

  • Page 347: All Models: Rs-232 Port

    Control (Input) Status (Output) +3.3V 300 mA +3.3V 300 mA Ground ALL MODELS: RS-232 PORT Pin # User Definable Control Ground No connection NOTE: To avoid communication errors, ClearOne recommends using all nine pins when connecting to the RS-232 port.

  • Page 348: Appendix C: Firmware Loading Procedure

    APPENDIX C: FIRMWARE LOADING PROCEDURE The 4.X versions of CONVERGE Console offer significant upgrades from previous versions. ClearOne strongly encourages users to upgrade all firmware to the latest release version. NOTE: Before performing any firmware upgrade save the CONVERGE Console site file.
  • Page 349 Upgrading from 3.X Firmware Steps Remove any 1.X, 2.X and 4.X units from the stack by disconnecting the expansion bus link cable from the 3.X units. Re-connect to the 3.X stack with Console. Download the 4.X firmware file to the stack of units. The units will default and reboot after the download of 4.X firmware.

  • Page 350: Appendix D: Specifications

    APPENDIX D: SPECIFICATIONS CONVERGE PRO 880 Audio Performance » Low Pass • Conditions: Unless otherwise specified, all » High Pass measurements are performed with a 20 Hz to 22 kHz » Notch BW limit (no weighting) » • Frequency Response: 20 Hz to 22 kHz ±1dB • Mute on/off • Noise (EIN): -126 dBu, 22 kHz BW, max gain, • Chairman Override on/off...
  • Page 351 CONVERGE PRO 880 (continued) Control/Status Ports • DB-25 female A/B (2) • Inputs A/B: active low (pull to ground) • Outputs A/B: open collector, 40 VDC max, 40 mA each • +3.3 VDC pins (2) (300 mA over-current protected) Configuration & Administration Software • CONVERGE Console ®...

  • Page 352: Converge Pro 880T

    CONVERGE PRO 880T Audio Performance • Conditions: Unless otherwise specified, all • AGC on/off measurements are performed with a 20 Hz to 22 kHz • Automatic Level Control on/off BW limit (no weighting) • Auto Gate/Manual gate • Adaptive Ambient on/off • Frequency Response: 20 Hz to 22 kHz ±1dB...
  • Page 353 CONVERGE PRO 880T (continued) Ethernet • Autoswitching with Quality of Connection (QoC) • 10/100 Mbps Ethernet Network Port • 10/100 Mbps Ethernet PC Port • RJ-45 Connectors RS-232 • Serial Command Protocol Only (Console software not supported on RS- 232 port) • DB-9 female...

  • Page 354: Converge Pro 880Ta

    CONVERGE PRO 880TA Telco Line Port • RJ-11 POTS (plain old telephone service) or analog Audio Performance: PBX extension • Conditions: Unless otherwise specified, all • A-lead supervision provided measurements are performed from 20 HZ to 22 kHz BW limit (no weighting) Telco Set Port •...
  • Page 355 Compliance • EMC- FCC Part 15 Class A • EMI – EN55024 • Safety - IEC60950, CSA, CCC • Class 2 Wiring Required...

  • Page 356: Converge Pro 840T

    CONVERGE PRO 840T Audio Performance • AGC on/off • Conditions: Unless otherwise specified, all • Automatic Level Control on/off measurements are performed with a 20 Hz to 22 kHz • Auto Gate/Manual gate BW limit (no weighting) • Adaptive Ambient on/off • Frequency Response: 20 Hz to 22 kHz ±1dB • Pre AEC channel • Noise (EIN): -126 dBu, 20 kHz BW, max gain,...
  • Page 357 CONVERGE PRO 840T (continued) Ethernet • Autoswitching with Quality of Connection (QoC) • 10/100 Mbps Ethernet Network Port • 10/100 Mbps Ethernet PC Port • RJ-45 Connectors RS-232 • Serial Command Protocol Only (Console software not supported on RS- 232 port) • DB-9 female • 9,600/19,200/38,400/57,600/115,200 baud rate;...

  • Page 358: Converge Pro 8I

    CONVERGE PRO 8I Audio Performance • Auto Gate/Manual gate • Conditions: Unless otherwise specified, all • Adaptive Ambient on/off measurements are performed with a 20 Hz to 22 kHz • Pre AEC channel BW limit (no weighting) • Frequency Response: 20 Hz to 22 kHz ±1dB • Noise (EIN): -126 dBu, 20 kHz BW, max gain, Mic/Line Inputs 1-8 • Rs=150 Ω...

  • Page 359: Converge Pro 8I (Continued)

    CONVERGE PRO 8I (CONTINUED) Weight • 7.5 lbs/3.3375 kg unit weight • 12 lbs/5.4 kg shipping weight Operating Temperature • 14° F/-10° C to 122° F/50° C ambient unit temperature Approvals • See Appendix D: Compliance • AES48-2005: AES standard on interconnections — Grounding and EMC practices —...

  • Page 360: Converge Pro Th20

    CONVERGE PRO TH20 Telephone Audio Performance RS-232 • Conditions: Unless otherwise specified, all • Serial Command Protocol Only (Console software not measurements are performed with Transmit Limiter and supported on RS- 232 port) Receive ALC disabled • DB-9 female • Frequency Response: 250Hz to 3.3 kHz ±1dB • 9,600/19,200/38,400/57,600/115,200 baud rate;...

  • Page 361: Converge Pro Vh20

    CONVERGE PRO VH20 VoIP Features RS-232 • VoIP Features • Serial Command Protocol Only (Console software not • SIP V2 (RFC 3261 and compananion RFC s) supported on RS- 232 port) • Codec Support • DB-9 female • 9,600/19,200/38,400/57,600/115,200 baud rate; 8 bits, »...

  • Page 362: Converge Sr 1212

    CONVERGE SR 1212 Mic/Line Inputs 1-8 Audio Performance • Push-on mini-terminal block, balanced, bridging • Conditions: Unless otherwise specified, all • Impedance: < 10 KΩ measurements are performed with a 20 Hz to 22 kHz • Nominal Level: adjustable -56 dBu to 0 dBu (7 dB step BW limit (no weighting) coarse gain adjustment) • Frequency Response: 20 Hz to 22 kHz ±1dB...
  • Page 363 CONVERGE SR 1212 (continued) Dimensions (L x D x H) • 17.25” x 10.25” x 1.75” • 43.8 x 26 x 4.5 cm Weight • 7.5 lbs/3.3375 kg unit weight • 12 lbs/5.4kg shipping weight Operating Temperature • 14° F/-10° C to 122° F/50° C ambient unit temperature Approvals • See Appendix D: Compliance • AES48-2005: AES standard on interconnections —...

  • Page 364: Converge Sr 1212A

    • CONVERGE SR 1212A THD+ Noise: <.2% (1/3 Power) • Crosstalk: <-68dB Audio Performance: Conditions: Unless otherwise specified, all measurements are performed from from 20 HZ to 22 kHz BW limit (no Expansion Bus weighting) • Connection: CAT 5, RJ45 •...

  • Page 365: Beamforming Microphone Array

    1 Channel In » About 6 - 10 traditional cardioid mics • 18 Expansion Bus in/out » About 2 - 3 ClearOne ceiling mic array Beamforming Mic Array Configurations » About 8 - 10 foot radius • Echo cancellation on/off Supported CONVERGE Pro Units* •...

  • Page 366: Connect Cobranet/Dante Network Bridges

    CONNECT COBRANET/DANTE NETWORK BRIDGES Digital Audio Channels CONNTECT Dante Ports • • 8 X 8 CAT-5, 328 ft, 10/100 Mbps • Dante Primary and Secondary, Sampling Rate 328 ft, 10/100 Mbps, Full-Duplex required • 48 kHz Mechanical Dynamic Range • 4.7”...

  • Page 367: Appendix E: Compliance

    (2) this device must accept any interference received including interference that may cause undesired operation. Changes or modifications not expressly approved by ClearOne Inc. could void the user’s authority to operate the equipment.

  • Page 368: Electrical Safety Advisory

    If you experience problems with this equipment, contact ClearOne Inc, 5225 Wiley Post Way, Suite 500, Salt Lake City, Utah 84116, or by phone at (800) 945-7730 for repair and warranty information. If the equipment is causing harm to the telephone network, the telephone company may request you disconnect the equipment until the problem is resolved.

  • Page 369: European Compliance

    EUROPEAN COMPLIANCE Conformity of the equipment with the guidelines below is attested by the CE mark. EC Declaration of Conformity Manufacturer’s Name: ClearOne Inc. Manufacturer’s Address: Edgewater Corporate Park South Tower 5225 Wiley Post Way, Suite 500 Salt Lake City, Utah 84116 U.S.A.
  • Page 370 Telecom - Telecom Terminal Equipment (Converge Pro 840T & Converge Pro TH20 Only): ETSI ES 203 021 - 1, 2 and 3 Access and Terminals (AT); Harmonized basic attachment requirements for Terminals for connection to analogue interfaces of the Telephone Net works;...

  • Page 371: European Compliance

    Manufacturer’s Name: ClearOne Inc. Manufacturer’s Address: Edgewater Corporate Park South Tower 5225 Wiley Post Way, Suite 500 Salt Lake City, Utah 84116 U.S.A. EU Representative Name: ClearOne Inc.. EU Representative Address: Atlantic House Imperial Way Reading Berkshire RG2 0TD United Kingdom Model: Converge Pro 880TA &...
  • Page 372 Safety - 73/23/EEC “Low Voltage Directive (LVD)”: EN 60065:2002 Audio, video and similar electronic apparatus – Safety requirements. RoHS - 2002/95/EC & 2005/618/EC Restriction of the Use of certain Hazardous Substances in Electrical and Electronic Equipment (EEE) & WEEE - 2002/96/EC Waste of Electrical and Electronic Equipment (EEE).

  • Page 373: New Zealand Compliance

    NEW ZEALAND COMPLIANCE In the event of main power failure, CONVERGE/CONVERGE Pro equipment will become inoperable with regard to making telephone calls. All persons using CONVERGE/CONVERGE Pro equipment for recording telephone conversations shall comply with New Zealand law, which requires that at least one party to the conversation be aware that the conversation is being recorded.

  • Page 374: Appendix F: Provisioning The Converge Vh20

    APPENDIX F: PROVISIONING THE CONVERGE VH20 PROVISIONING THE CONVERGE VH20 Overview This document describes the process of configuring a CONVERGE VH20 using configuration files and compares this to the use of the CONVERGE Console software. Automatic Provisioning By default the VH20 is configured to automatically get provisioning information from a TFTP server defined by the DHCP server.
  • Page 375 <C1CONFIG> <dialplan> C1EngDialPlan.txt </dialplan> <tls_cert_update> 2 </tls_cert_update> <tls_private_cert index=0> C1PKeyCert.txt </tls_private_cert> <tls_local_cert index=0> C1LocalCert.txt </tls_local_cert> <tls_ca_cert index=0> C1CA0Cert.txt,C1CA1Cert.txt </tls_ca_cert> </C1CONFIG> All Configuration Tags and Associated Ranges <ringtone> ringtone index 1 to 5 <localnum> Local telephone number <mute_ringtone> 1 - mute ringer on incoming call 0 - disable mute <dialplan>...
  • Page 376 <sip_retrans_timer_T1> range 0 to 65535 <sip_retrans_timer_T2> range 0 to 65535 <sip_retrans_timer_T4> range 0 to 65535 <sip_transport index=n> sip transport: 0 - udp, 1 - tcp, 2 - tls <sip_udp_port index=n> sip udp port range 1024 to 65535 <sip_tcp_port index=n> sip tcp port range 1024 to 65535 <sip_tls_port index=n>...
  • Page 377 <vlan_enable> 1 to 4096 enable with this VLANID, 0 – disable VLAN <vlan_priority> priority of vlan packets range: 0-7 <qos_precedence> set quality of service precedence range: 0-8 0x10 0x18 0x20 0x28 0x30 0x38 allows a custom value to be specified by qos_custom_dscp. See qos_custom_dscp below.
  • Page 378 The Dial Plan Configuration File The dial plan configuration file defines rules for gathering digits when dialing a phone number and also defines the mapping of the gathered digits to a specific target. A sample dial plan is defined below. <C1DIALPLAN>...

  • Page 379: Glossary

    GLOSSARY Acoustic Echo Cancellation (AEC) A process in which acoustical echo is removed from a signal. AEC can be used to remove unwanted signals from mic audio if the unwanted acoustic signal is available separately as an electronic signal. Adaptive Ambient This portion of the mixer monitors the varying ambient noise level in the room and changes the threshold level at which a microphone gates on.
  • Page 380 high and low frequencies to the audio signal, creating a richer, fuller sound. All output signals routed from an input channel with ClearEffect™ enabled are routed as wideband audio. Clipping Clipping occurs when a signal level exceeds the maximum level a circuit can handle. This is usually caused by improper gain settings.
  • Page 381 dynamically assign IP addresses, subnet masks, default gateways, and other parameters to devices on IP-based networks. See also Default Gateway and Subnet Mask. Dial Tone Level A setting in the Channel Property Configuration window for Telco Rx channels that allows you to adjust the dial tone level in 1dB steps to ±12dB.
  • Page 382 Mask. Gating The activation and deactivation of mic inputs. Converge Pro provides three types of microphone gating: • Auto The microphone will gate on according to the input level, assigned gating parameters, and gating group. • Manual On The microphone will gate on unless it exceeds the NOM requirements of the gating group. • Manual Off The microphone is deactivated.
  • Page 383 Mixer Mode The matrix mixer in Console has two settings: master and slave. Mixer mode is configured in the Unit Properties window. See also Matrix Mixer and Unit Properties. Mute A condition in which an audio signal is attenuated below the audible threshold. NLP (Non-Linear Processing) NLP increases the power of echo cancellation for difficult acoustical environments.
  • Page 384 Tel: +852.3590.4526 Tel: +852.3590.4526 Toll Free: +800.945.7730 e-mail: global@clearone.com e-mail: global@clearone.com Sales: +800.707.6994 Fax: +801.303.5711 e-mail: sales@clearone.com © 2015 ClearOne Inc. All rights reserved. Information in this document is subject to change without notice. 800-151-880 Rev 4.4 - January 2015.

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