ClearOne CONVERGE PRO 880 Installation & Operation Manual
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ClearOne CONVERGE PRO 880 Installation & Operation Manual

Professional conferencing systems
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CONVERGE™ PRO 880
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880T
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880TA
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840T
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8i
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TH20
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VH20
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CONVERGE™ SR 1212
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SR 1212TA
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Professional Conferencing Systems
InstallatIon & operatIon manual

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Summary of Contents for ClearOne CONVERGE PRO 880

  • Page 1 CONVERGE™ PRO 880 880T 880TA 840T TH20 VH20 CONVERGE™ SR 1212 SR 1212TA Professional Conferencing Systems InstallatIon & operatIon manual...
  • Page 2 Clearone or Clearone’s products in the united states and/or other countries. Clearone Document: 800-151-880 revision 3.7 september 2009.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Chapter 1: IntroDuCtIon Converge pro product Family overview ............1 Important safety information .
  • Page 4 Converge pro 880 ........
  • Page 5 TABLE OF CONTENTS (continued) FCC part 15/ICes-003 Compliance ............323 FCC part 68 Compliance .

  • Page 6: Chapter 1: Introduction

    Clearone introduced its first audio conferencing products to the market in 1990 under the brand name gentner®. today, Clearone has over 80,000 installations worldwide in organizations ranging from the Fortune 1,000 to the federal government.
  • Page 7 Feature Enhancements Converge pro feature enhancements include: • Clearone’s next-generation Distributed echo Cancellation—up to eight discrete digital signal processors (Dsps) improve full-duplex performance and remove echo in the most difficult acoustic environments. • new ptt (push-to-talk) microphone compatibility provides greater design and configuration flexibility.
  • Page 8 Front panel control of mute and gain for all input and output channels. • safety mute button on the Console™ software button bar instantly mutes all outputs. • Clearone’s Dsp (Digital signal processing) technology ensures crystal-clear audio between conferencing sites. AEC (Acoustical Echo Cancellation) Enhancements •...

  • Page 9: Important Safety Information

    ImPORTANT SAFETy INFORmATION Read all safety information before using this product. read these instructions. Keep these instructions. heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 10 Converge Pro 880TA the 880ta stands as the new flagship of the Converge pro line. re-designed, re-tooled with added power and functionality, the 880ta also provides industry-leading expansion capabilities. Advanced Telephone Conferencing Feature Set • signal processing Improvements » telephone noise cancellation (receive channel) Cleareffect™...

  • Page 11: Converge Pro Product Descriptions

    CONVERGE PRO PROduCT dESCRIPTIONS Converge Pro 880 the successor to the industry-leading xap® 800. the 880 delivers rich functionality with improved audio performance, enhanced management, and simplified configuration for audio conferencing and sound reinforcement applications. Advanced Conferencing Feature Set •...
  • Page 12 Converge Pro 880T the 880t leverages the rich functionality of the Converge pro 880, and adds a built-in telephone interface and power amplifier for standalone conferencing applications. the 880t also provides industry-leading expansion capabilities, allowing you to connect it with other Converge pro units for complex installations.
  • Page 13 400. the 840t provides the same rich feature set as the 880t, complete with a built-in telephone interface and power amplifier for standalone conferencing applications. For large venues, the 840t also provides industry-leading expansion capabilities via Clearone’s expansion bus technology. Advanced Telephone Conferencing Feature Set •...
  • Page 14 Converge Pro 8i an input-only expansion box for the Converge pro platform. the 8i delivers new economical configuration flexibility. It can be added to 880, 840t, and th20 systems for additional microphone and line inputs, allowing customers to match the number of inputs and outputs required for specific conferencing and sound reinforcement installations. Advanced Conferencing Feature Set •...
  • Page 15 Converge Pro TH20 the successor to the industry-leading xap th2, the th20 enables conference call functionality for Converge pro installations through the addition of a telephone interface. the th20 expansion bus allows you to link up to 16 th20 units together for industry-leading conferencing capability. It also adds two line-level inputs and outputs for increased system capacity.
  • Page 16 Converge Pro VH20 the vh20 enables voIp call functionality for Converge pro installations through the addition of a sIp interface. the vh20 expansion bus allows you to link to other Converge pro units and up to 16 vh20 units together for industry- leading conferencing capability.
  • Page 17 Converge Pro SR 1212A the sr1212a is a 12x12 digital matrix mixer that is the ideal solution for sound reinforcement and room combining applications. In addition to improved audio performance, enhanced management, and simplified configuration, the sr1212 offers industry-leading expansion capabilties to accomodate virtually any size venue. Advanced Conferencing Feature Set •...
  • Page 18 Converge Pro SR1212 the successor to Clearone’s psr1212, the sr1212 is a 12x12 digital matrix mixer that is the ideal solution for sound reinforcement and room combining applications. In addition to improved audio performance, enhanced management, and simplified configuration, the sr1212 offers industry-leading expansion capabilties to accomodate virtually any size venue.

  • Page 19: Customer Service And Support

    Clearone is committed to providing best-in-class customer service and support. If you need assistance installing, configuring, or operating your Converge pro system, or if you have questions about Clearone products or services, please contact us at one of the locations listed below. Clearone also welcomes your comments and suggestions.

  • Page 20: Operating Requirements

    OPERATING REquIREmENTS Power Converge pro devices automatically accommodate voltages of 100–240 vaC, 50/60 hz, 15 W. Telephone Converge pro devices operate on a standard analog telephone line and connect to the telephone system with a standard rJ-11 modular jack. If you do not have an rJ-11 jack where you want to install your Converge pro, call your local telephone company for installation.

  • Page 21: Unpacking

    Converge pro product. Clearone is not responsible for product damage incurred during shipment. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier, and contact them immediately.
  • Page 22 Converge Pro 880T Package Contents...
  • Page 23 Converge Pro 880TA Package Contents Converge Pro 880TA Packing Contents CONVERGE PRO 880TA (QTY 1) CONN, TERM BLOCK/F 12 POS GREEN SCREW/WASHER ACC KIT, RACK DECOR 4EA BLK 673-017-212 (QTY 1) 680-000-001 (QTY 1) CONN, TERM BLOCK/F 12 POS BLACK 673-017-012 (QTY 2) CD, CONVERGE PRO PRODUCT FAMILY 800-151-881 (QTY 1)
  • Page 24 Converge Pro 840T Package Contents CON VERG E PRO 840T MENU TELCO 1 2 3 4 SELEC T TELCO ON/OF F METER -30 -10 -4 0 +4 +8 (1) Converge Pro 840T P/N: 910-151-840 (1) Screw/Washer Kit (1) Terminal Block Connector, 12 Position (Green) P/N: 680-000-001 P/N: 673-017-212 (2) Terminal Block Connector, 12 Position (Black)
  • Page 25 Converge Pro 8i Package Contents...
  • Page 26 Converge Pro TH20 Package Contents...
  • Page 27 Converge Pro VH20 Package Contents (1) RJ-45/RJ-45 Cable Assembly, 7’ P/N: 830-000-023L...
  • Page 28 Converge Pro SR1212 Package Contents...
  • Page 29 Converge Pro SR1212A Package Contents Converge SR 1212A Packing Contents CONVERGE SR 1212A (QTY 1) CONN, TERM BLOCK/F 12 POS GREEN SCREW/WASHER ACC KIT, RACK DECOR 4EA BLK 673-017-212 (QTY 1) 680-000-001 (QTY 1) CONN, TERM BLOCK/F 12 POS BLACK 673-017-012 (QTY 2) CD, CONVERGE PRO PRODUCT FAMILY 800-151-881 (QTY 1)

  • Page 30: Controls And Connections

    CONTROLS ANd CONNECTIONS refer to the following diagrams and descriptions for Converge pro front panel controls and back panel connectors. Converge Pro Front Panels Converge Pro 880 Front Panel ClearOne Converge 880 11: CONVERGE880-77 CONVERGE PRO 880 MENU SELECT IPA: 192.168.1.1 1.0.00...
  • Page 31 Converge Pro 8i Front Panel ClearOne Converge 8i A6: CONVERGE8i-1C CONVERGE PRO 8i MENU SELECT IPA: 192.168.1.4 1.0.00 METER 1 2 3 4 5 6 7 8 -30 -10 -4 0 +4 +8 +12 Converge Pro TH20 Front Panel ClearOne...
  • Page 32 Converge Pro SR1212A Front Panel MENU SELECT 1 2 3 4 5 6 7 8 Converge Pro Front Panel Control descriptions uSB Type B Port : provides convenient front panel connectivity for laptops and pCs. microphone-On LEds : Indicate microphone gate status and mute state. LCd display : shows model number, unit name, Ip address, firmware version, menu pages, menu options, configuration settings, and parameter values.
  • Page 33 Converge Pro Rear Panels Converge Pro 880 Rear Panel LINK IN VOLTAGE RANGE 100-240 VAC 2A MIC / LINE LINE OUT FREQUENCY 50Hz / 60Hz RS-232 CONTROL / STATUS LINE IN LINE OUT LINK OUT Converge Pro 880T Rear Panel...
  • Page 34 Converge Pro TH20 Rear Panel LINK IN VOLTAGE RANGE 100-240 VAC 2A FREQUENCY 50Hz / 60Hz TELCO LINE RS-232 CONTROL / STATUS LINE IN LINE OUT LINK OUT Converge Pro VH20 Rear Panel LINK IN VOLTAGE RANGE 100-240 VAC 2A FREQUENCY 50Hz / 60Hz TELCO LINE...
  • Page 35 : mini-terminal push-on block connector for any combination of microphone and/or line level inputs. (Converge pro 880: 8 inputs. Converge pro 880t: 8 inputs. Convergepro 880ta: 8 inputs. Converge pro 840t: 4 inputs. Converge pro 8i: 8 inputs. Converge pro th20, vh20: 0 inputs. Converge sr 1212: 8 inputs.
  • Page 36 NOTE: to reduce risk of electrical shock and damage to equipment, never connect wiring or external equipment while the amplifier is power is on. Class 2 wiring is required. maintain the correct polarity (+/-) on output connectors. (For example: Channel 1 positive (+) speaker lead connects to amplifier’s channel 1 positive terminal.

  • Page 38: Chapter 2: Expansion Bus & Lcd Programming

    LINK OUT LINK OUT using the e-bus link In and link out ports, you can connect up to 34 Converge pro 880/880t/880ta/840t/8i and Link Out Converge sr 1212/sr 1212a units, and up to 16 Converge pro th20 and vh20 units, where the total number of microphone inputs does not exceed 96.

  • Page 39: Device Ids

    dEVICE IdS Device IDs provide unique identifiers for all units that are linked together using the e-bus. after making expansion Bus connections, you must set a unique Device ID number for all units of the same Device type on the e-bus. device Types and Ids Device types and Device IDs by model are as follows: model...

  • Page 40: Lcd Programming Overview

    DEVICE ID MENU use the menu dial to highlight the desired value. press the Select button to select it. Change dId menu prompt appears. Choose yes to set the selected DID value, or No to return to the device Id menu. CHANGING DID MENU Change DID to press...
  • Page 41 Select Button : Displays the Converge pro lCD programming menu and selects the highlighted option. LEd Bar meter : Displays the audio level of a selected input, output, processing, or fader channel. Default meters: 880-output 12, 880t-output 12 , 840t-output 8, 8i-mic 1, th20-telco tx, vh20-voIp tx, sr1212- output 12.
  • Page 42 LCd menu Tree ClearOne Converge 840T 32: CONVERGE840T-F0 IPA: 192.168.1.2 1.0.00 CONVERGE MENU Settings Channels Macros Presets Channels Settings Macros Presets Macros Presets Mics RS-232 1-255 1-32 Inputs Network Outputs Process Default Faders Contrast Telco Tx Telco Rx Pwr Amp as shown above, the main menus on the lCD display are: •...
  • Page 43 When you power up a Converge/Converge pro unit, the lCD display reads Initializing. If an error occurs, contact Clearone technical support. When initialization is complete, ClearOne Converge[model Number] appears on the lCD panel, along with the device type, device ID, device name, Ip address, and firmware revision level as shown below.

  • Page 44: Lcd Channels Menu

    LCd CHANNELS mENu the LCd Channels menu allows you to adjust the gain level and turn mute on or off for all channels. Accessing the Channels menu to access the Channels menu, press the Select button on the front panel, use the menu dial to select Channels, and press the Select button.

  • Page 45: Lcd Settings Menu

    press the Select button select the desired value using the menu dial press the Select button to set the selected value press the Esc button to return to the Channels menu NOTE: When mute is set to on for a mic input channel, the microphone-on leD for that channel illuminates red on the front panel.
  • Page 46 When none is selected, the unit ignores flow control, and the relies on the connected external control device to ensure data is not lost. NOTE: Clearone recommends that you leave Flow Control enabled and connect all DB9 pins to avoid communication errors.
  • Page 47 Contrast Contrast allows you to change the lCD contrast level. use the menu dial to adjust the contrast level, then press the Select button to save it. Version Version displays all relevant version data related to the device. SIP Displays which proxy settings are currently enabled on the vh20.

  • Page 48: Lcd Macros Menu

    For more information, see the Table of Contents for these related topics: • LCd Programming Overview • LCd Channels menu • LCd macros menu • LCd Presets menu • Site Properties • String Tab • unit Properties LCd mACROS mENu the LCd macros menu allows you to run macros from the front panel.
  • Page 49 Accessing the Presets menu to access the menu, press the Select button on the front panel, use the menu dial to select Presets, and press the Select Button. the Preset menu appears as shown below: PRESET MENU 1-Combine Room 2-UnProgrammed 3-UnProgrammed 4-UnProgrammed 5-UnProgrammed...

  • Page 50: Chapter 3: Converge Console Programming

    Select Installation Folder window, choose the directory where you want to install Console. press the disk Cost button to analyze available and required free space (if needed). NOTE: Clearone recommends that you use the default directory when installing Console. press the Next button until installation starts.
  • Page 51 When Console installation is complete, the Converge Console icon appears on your desktop. you can now start Console over Ip by double-clicking the icon, or through the All Programs > ClearOne Communications > Converge Console program group in the Windows Start menu.
  • Page 52 If you will be using Ip to run Console, connect ethernet cables between your lan and Converge/Converge pro device(s). the Console software and your Converge/Converge device(s) are now ready for use. If you experience any problems during installation, contact Clearone technical support.

  • Page 53: Converge Console Overview

    New Site. When a site file is opened, Console displays the unit Tab as shown below. default user Id and Password Connecting to a site with Console requires a user name and password. the default user name is clearone; the default password is converge.
  • Page 54 Menu Bar menus available on the menu Bar include: • File • View • • Connect • modes • Services • Help : opens the context-sensitive help system; provides software and firmware version information. Button Bar Controls on the Button Bar include: Create Site Open Site Save Site...
  • Page 55 Tab Bar tabs available on the tab Bar include: • unit • Channel • matrix • AEC Reference (PA Adapt Reference for SR 1212/SR 1212A) • macro • Gating • Control • String • Event Scheduler • database Clicking a tab displays the screen for that tab in the Console Center pane. Site Pane In Configuration mode, the site pane contains the site selection drop-down list, site view tab, and tree view tab.
  • Page 56 In preset mode, the site pane displays the Current site, Current unit, preset selection list, and the preset name, Description, and preset mask entry fields. Center Pane the Center pane displays the screen for the selected Console tab. as shown above, the default screen is unit tab.
  • Page 57 Objects Pane the object pane contains the av Devices tab, which allows you to select from a list of pre-configured device settings and apply them instantly to a channel; and the objects tab, which allows you to select from a list of custom channel objects and instantly apply them to a specific channel type.

  • Page 58: Site File Overview

    SITE FILE OVERVIEw Site Files allow you to store configuration settings for one or more units for a specific application or venue. site files also provide Console with the necessary information to communicate with the Converge/Converge pro devices using your pC. site files are a powerful tool for creating a library of configuration files for specific applications and room types.
  • Page 59 the File menu appears. select Open Site as shown below. the Open dialog appears as shown below. locate the site file you want to open and click Open. Console opens the site file, and it appears in the Site Selection drop-down list in the Site Pane as shown below. use the Files of type drop-down list to open g-ware files (.psr file extension) and convert them to convert g-ware site files to Converge site files.
  • Page 60 Saving Site Files to save the current site configuration parameters, including any changes made since the active site file was opened, click the Save button on the Button Bar, or select Save or Save As from the File menu. For additional information, refer to the Table of Contents for these related topics: •...

  • Page 61: Connect To A Site

    (or enter an Ip address in the Enter Address entry box) press the Connect button to connect to the site or Cancel to close the dialog. NOTE: the default login user name is ClearOne. the default password is Converge. user names and passwords are not case sensitive.

  • Page 62: Site Properties

    For additional information, refer to the Table of Contents for these related topics: • Site File Overview • Site Properties • unit Communication (IP) Settings SITE PROPERTIES Site Files are created and modified using the site properties window in Console. site files contain all information about a particular installation including properties for all units in a site.
  • Page 63 the Site Properties window appears with the General tab selected. Create A New Site to create a new site, select New Site from the File menu or by clicking the New Site button on the Console Button Bar. the Site Properties window appears. NOTE : you must have administrator privileges to connect to units with Console, and to modify user names and passwords.
  • Page 64 author, and site description in the Site Info section of the tab. press Ok to save the changes, Cancel to close the site properties window, or click on the management or Time/Local tabs to continue site configuration. Site Properties: management Tab the management tab (shown below) enables you to configure snmp parameters, email notification settings, as well as user names and passwords.
  • Page 65 In the user name/Passwords section, click the button for the user type that you want to create. the Name/ Password dialog appears as shown below. NOTE: the default user name is clearone. the default password is converge. user names and passwords are not case sensitive.
  • Page 66 In the Time section of the tab, select Local Time or Network Time for the clock synchronization source. When Local Time is selected, the Apply button is activated; pressing it updates the date and time on all units in the current site.

  • Page 67: Unit Properties

    uNIT PROPERTIES unit Properties define properties for a specific Converge/Converge pro unit. unit properties enable you to configure general unit settings such as name, and telephone country code, as well as Ip and serial communication settings. properties that apply to all units in a site are configured using site properties. Accessing unit Properties to access the unit Properties window, right click the unit you want to configure in either the Site View tab or the Tree View tab of the Site Pane in Console.
  • Page 68 Add A New unit to add a unit to a site, right-click in either the Site View tab or the Tree View tab of the Site View pane, or select the unit type you want to add from the Add menu on the menu Bar as shown below. the unit Properties window appears.
  • Page 69 networks. they must start with a letter and can contain both letters and numbers, with a maximum length of 15 characters. no special characters are allowed except for “-”. Device ID select a Device ID from the device Id drop-down list. Device IDs ensure that Console synchronizes with the proper unit when there are multiple units of the same type in a site.
  • Page 70 -30 -10 -4 0 +4 +8 +12 Slave Link Out RS-232 control Audio flow is stopped device Link In Converge Pro 880 CONVERGE PRO 880 MENU SELECT TELCO METER 1 2 3 4 5 6 7 8 -30 -10 -4 0 +4 +8 +12...
  • Page 71 NOTE: a master unit is not required for Converge/Converge pro sites, and in most installations, all units will be slaves. also, snmp Control is not affected by audio master designations. For information about the link In and link out connections used to build sites, see Controls & Connections. Room enter a descriptive name for the room in the Room field.

  • Page 72: Converge Pro Vh20 Site Properties

    IP Filters use Ip Filters to enter specific Ip addresses that will be allowed to connect to the selected unit. you can specify a range of Ip addresses by using zeros. For example, entering 192.168.105.0 will allow any Ip addresses in the 192.168.105.1 to 192.168.105.254 range to access the unit.
  • Page 73 be sure you have sufficient network privileges and access required to make required changes to your network during setup. If you are unsure, contact your network administrator before proceeding. Proxy the proxy tab consists of 6 sections. Phone Number • Displays the local phone number assigned to the specific unit.
  • Page 74 • Local Cert : Click the Browse button to upload your local Certificate file • CA Certs : use the Add or del buttons to add or remove Ca Certs Timers timers are used to keep sIp sessions “alive” on the network. normally, default values are appropriate. occasionally your network administrator may want to customize the settings.
  • Page 75 • TFTP server: user manually enters the Ip address of the tFtp server. • VLAN : virtual lan - a lan configured through software rather than hardware. toggling this setting activates the flexibility a vlan can provide sIp configurations. • VLAN Priority : establishes the priority of the ID data coming from this specific unit.
  • Page 76 • SRTP : enabling this setting activates encryption on the vh20 • Cipher : this drop-down selects the cipher to be used. • Null • AES CTR • AES F8 • • Null • HmAC SHA180 • HmAC SHA13 • kdR Offer : 0-24 •...
  • Page 77 For additional information, refer to the Table of Contents for these related topics: • LCd Programming Overview • LCd Settings menu • Site File Overview • Site Properties • Connect To A Site • Preset mode Overview • Controls & Connections •...

  • Page 78: Configuration Mode Overview

    CONFIGuRATION mOdE OVERVIEw Converge Console has two modes: Configuration mode (default) and Preset mode. Configuration mode enables you to perform advanced configuration of devices to customize them to your specific application. Accessing Configuration mode Console automatically starts in Configuration mode with the unit tab displayed as shown below. you can switch between modes by clicking on the mode buttons on the Button Bar.

  • Page 79: Unit Tab

    uNIT TAB the unit Tab shows a detailed block diagram for the unit selected in the site pane. the diagram shows the path of the audio signal based on the current unit configuration, and provides a graphical explanation of each stage of audio processing.
  • Page 80 Input Channel Settings pointing to an input channel on the left side of the screen highlights it in orange, and shows the routing for the channel in white on the right side of the screen (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the site pane (shown below).
  • Page 81 Processing Channel Settings pointing to a processing channel in the matrix section of the screen highlights it in orange, and shows the routing for the channel in white (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the site pane (shown below).
  • Page 82 Fader Channel Settings NOTE: the Converge pro 880ta and Converge sr 1212a do not have fader settings. pointing to a fader channel in the matrix section of the screen highlights it in orange, and shows the routing for the channel in white (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the site pane (shown below).
  • Page 83 Expansion Audio RX and TX pointing to an Expansion Rx or Expansion Tx channel in the matrix section of the screen highlights it in orange. Clicking the channel selects it and shows the Input (tx channels only), Output (rx channels only), Processing, Expansion, and Fader channel routing (white highlights) for the selected channel as shown above.
  • Page 84 Click the Channel Tab and refer to the matrix row. the four power amp channels are listed after the outputs -- click any of the power amp channels to access the available options. options for the selected power amp appear below the matrix row. •...
  • Page 85 » Sound masking is an amplifier out only feature consisting of three modes: : Disables the feature Voice : masking operates only in the range usually used when the target audio is vocal. wideband : masking operates throughout the audible range of the unit. •...
  • Page 86 • Feedback: launches the Feedback window. • this feature allows you to reduce feedback through a simple configuration window. Enable Feedback Cancellation : enables or Disables the feature. Automatic Setup : Creates notch filters based on your choice of Feedback Cancellation settings. »...
  • Page 87 » Number of Fixed Filters : up to 16 Fixed Filters are applied. If the specified number of filters are not required, they become Dynamic Filters. » Filter Bandwidth : Bandwidth is determined by the specified q factor. a lower q creates a filter that works across a wider frequency range.
  • Page 88 Enable Noise Gate : enables or Disables the feature. » mode • Adaptive : actively monitors the noise floor of the environment and determines when to enable gating. • manual : user sets threshold. » Timer : time before the amp begins gating. NOTE: the noise Floor must be at the threshold level for the duration set in the Timer in order to enable the noise gate.
  • Page 89 ranges from 0 to 20ms. Note: groups do not interact with processor channels. • mute : mutes the specific power amp channel. • Polarity : reverses the amplifier’s output polarity. • Eq Filter : adjusts specific frequency bands within a +/-12db range. »...
  • Page 90 • multichannel Control : multichannel Control is only available on amplifier channels. each of the 4 amplifiers can be assigned to one of two multichannel groups. When amplifier channels are assigned to a multichannel group, mute and gain for the group are controlled from a single point. NOTE: mutiple pa Channel selections cannot be applied to both groups simultaneously.

  • Page 91: Channel Tab Overview

    CHANNEL TAB OVERVIEw the Channel section of Console makes the full set configuration controls available for a given channel, from input to processing to output. the type of channel selected in the tree view tab of the Current unit pane determines the contents of the Channel pane in the center of Console.
  • Page 92 other buttons, including aeC (acoustic echo Cancellation), nC (noise Cancellation), Filter, agC (automatic gain Control), alC (automatic level Control), shown above, bring up the Channel property Configuration screen shown below. Channel Property Configuration Screen the Channel property Configuration screen is used to configure mic Input, line Input, and processing channels. the tabs available in this screen change depending on the type of channel selected in the tree view pane of Console.
  • Page 93 use the routing legend to determine the current cross-point configuration of the selected input channel. as shown in the example above, Input 1 is non-gated and cross pointed by default to output 1. It is also gated and cross pointed by default to outputs 5-7, telco/voIp tx, and exp Bus o.
  • Page 94 this display is identical to that shown on the Channel tab when the channel is selected in the Tree View pane. NOTE: Changes to channel configuration settings made in the channel routing matrix apply globally to the channel. For example, changing the label (name) from “output 1” to “Ceiling speakers”...

  • Page 95: Aec (Acoustic Echo Cancellation)

    AEC (ACOuSTIC ECHO CANCELLATION) AEC (Acoustic Echo Cancellation) reduces or removes acoustical echo from an input signal, thereby improving audio clarity. Converge pro devices perform aeC using the full bandwidth (20hz to 22khz) of the signal. aeC uses a reference source to perform aeC based on the acoustic characteristics and dynamics of a specific room.
  • Page 96 the aeC tab shows a signal flow diagram for aeC, and has the following features: enable aeC, pa adapt and aeC reference, nlp (non-linear processing), and ptt (push-to-talk) mode. these features are described in the following sections. Enable AEC Checkbox select the checkbox to enable aeC.
  • Page 97 ERL + ERLE meter shows the total ERL and ERLE reduction. this is an average meter that updates only when a receive -only signal is present. PTT (Push to Talk) mode select the Enable Push to Talk mode checkbox to enable ptt. ptt notifies aeC when a microphone is switched off, and freezes aeC convergence until the microphone is switched back on.

  • Page 98: Nc (Noise Cancellation)

    NC (NOISE CANCELLATION) NC (Noise Cancellation) is a process in which ambient (background) noise is removed from an input signal, with no noticeable degradation in signal quality. nC is available on mic Input (excluding sr 1212 and sr 1212a) and telco/voIp rx channels.
  • Page 99 Configuring Noise Cancellation select the Enable Noise Canceller checkbox to enable nC for the channel. adjust the Cancellation depth slider to the dB setting which provides the best combination of low noise and maximum speech clarity. the cancellation depth can also be set using the arrow buttons or by entering a value directly in the field. the attenuation depth can be set in 1dB increments from 6dB to 15dB.

  • Page 100: Filters

    FILTERS Filters enable you to shape the audio signals from mic Input channels for improved audio quality. there are four configurable filter types available: • All Pass • High Pass • Low Pass • Notch • PEq (Parametric Equalizer) Accessing Filters With the Channel tab selected on the Tab Bar, select the desired input channel on the Tree View tab in the Site Pane, and press the Filter button (located just below the Post Gain meter).
  • Page 101 the following sections describe how to configure and activate input channel filters. Active Filter use the Active Filter drop-down list to select among active filters. selecting a filter highlights its node on the graph and displays its current settings. you can configure up to four active filters per input channel. NOTE: there are no filters configured by default.
  • Page 102 Filter Nodes In graph view, you can click on a filter node and drag it to the desired location on the graph. the setting fields immediately reflect changes made by dragging filter nodes. Filter node colors represent the following: • Green : the filter node is selected and active.
  • Page 103 press the Phase button to display the phase relationship of the graphed frequency response (appears as a grey line on the active filter graph). the phase scale appears on the right vertical axis of the graph. Bypass All press the Bypass All button to bypass all filters for the selected input channel. the filters are grayed out in graph view, and the bypass status is shown as on in table view.
  • Page 104 press the Add Filter button to create a filter for the input channel. When you add a filter, it appears in the Active Filter drop-down list, and on the active filter graph. you can configure up to four active filters per input channel. the number of remaining available filters for the channel is shown under Filters Remaining.

  • Page 105: Agc/Alc (Automatic Gain Control/Automatic Level Control) Tab

    AGC/ALC (AuTOmATIC GAIN CONTROL/AuTOmATIC LEVEL CONTROL) TAB AGC/ALC enables agC or alC and allows you to configure agC settings for the selected input channel. either agC or alC can be enabled—you cannot use them both at the same time. agC keeps an input signal at a target gain level that you select, and is generally used for line Input channels. alC automatically keeps an input signal at a constant level, and is generally used to keep speech levels constant on mic Input channels.
  • Page 106 use the AGC/ALC radio buttons to select Off, ALC, or AGC. the default is off. alC is performed automatically; there are no user-configurable settings for alC. NOTE: agC occurs after gain and filter settings in the audio signal path. the configuration controls for agC are described in the following sections. maximum Gain Slider set the Target Level first, then set the maximum Gain that you want the agC to apply to the signal.

  • Page 107: Mic Gating

    mIC GATING the Gate button on the Channel tab enables you to configure gating control for individual mic Input channels, and assign them to Gating Groups. there are two types of gating for mic Input channels: Auto Gating and manual Gating.
  • Page 108 Gating Settings: Auto Gating the upper section of the gate settings section of the screen contains the gating controls for auto gating as shown below. Auto Gating: Settings • Gate Ratio : specifies how much louder than the ambient level the audio level must be before the channel automatically gates on.
  • Page 109 Manual Gating: Manual On/Manual Off select the manual On radio button to gate the channel on, or manual Off to gate the channel off. off gating behavior is controlled by the settings described in the next section. Manual Gating: Settings •...
  • Page 110 For more information, refer to the Table of Contents for these related topics: • Gating Tab • AEC (Acoustic Echo Cancellation) • AGC/ALC (Automatic Gain Control/Automatic Level Control) • NC (Noise Cancellation) • Filters • Line Input Settings • mic Input Settings...

  • Page 111: Mic Input Settings

    mIC INPuT SETTINGS mic Input Settings enable you to customize mic input channel settings using the Channel screen. Accessing mic Input Settings With the Channel tab selected on the Tab Bar, select the desired mic input channel on the Tree View tab in the Site Pane.
  • Page 112 Pre Gain meter the pre gain meter displays the mic input level before gain adjustments. meter range is determined by the Coarse gain slider in the gain section of the screen as described below. NOTE: all meters in Console are peak-level meters. Gain Section the Coarse and Fine gain sliders are used to match the level settings between mic inputs, and to adjust the volume level for a given mic input channel.
  • Page 113 Post Gate meter the Post Gate meter displays the audio level after gating. Channel gating for mic inputs is configured on the Gating tab of the Channel Property Configuration window for mic input channels, which is described in the next section.
  • Page 114 Channel Routing matrix: Inputs the channel routing matrix section of the Channel screen shows the matrix row and audio routing configuration for the selected input channel (mic input 1 in this case). Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a colored box.
  • Page 115 this display is identical to that shown in Channel when the output channel is selected in the Tree View pane. see Output Settings for more information. you can change the channel Label (name) of the output channel in the label entry field; toggle NOm constant gain on or off;...
  • Page 116 Optimizing Input Gain Structure optimizing gain structure for input channels maximizes the signal-to-noise ratio for the channel and ensures optimal audio performance. Before configuring an input channel, Clearone recommends that you review the Optimizing Gain Structure topic. For additional information, refer to the Table of Contents for these related topics: •...

  • Page 117: Line Input Settings

    LINE INPuT SETTINGS Line Input Settings enable you to customize line input channel settings. all settings for a given line input are available on the Channel screen. Accessing Line Input Settings With the Channel tab selected on the Tab Bar, select the desired line input channel on the Tree View tab in the Site Pane.
  • Page 118 Pre Gain meter the Pre Gain meter shows the line input level before gain adjustments. NOTE: all meters in Console are peak-level meters. Gain Slider the Gain Slider adjusts the line input volume level. the fine gain sliders are used to set minimum and Min/Max maximum gain settings, and to report min/max gain settings via serial commands.
  • Page 119 select the Enable AGC checkbox to enable agC, or deselect it to disable agC. For agC configuration details, see AGC Configuration Settings. Channel Routing matrix: Line Inputs the channel routing matrix shows the associated matrix row and audio routing configuration for the selected input channel (line input 5 in this case).
  • Page 120 the Cross Point Attenuation slider appears. move the slider or use the selector box to set the gain/attenuation level in dB. the range is from -60 to 12dB in .5dB increments. the default is 0dB. NOTE: your changes are automatically saved when you close the slider. Channel Routing matrix: Outputs, Processing, Faders In the channel routing matrix, pressing the button underneath an Output, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that channel.
  • Page 121 Optimizing Input Gain Structure optimizing gain structure for input channels maximizes the signal-to-noise ratio for the channel and ensures optimal audio performance. Before configuring an input channel, Clearone recommends that you review the Optimizing Gain Structure topic. For more information, refer to the Table of Contents for these related topics: •...

  • Page 122: Telco/Voip Rx Settings

    TELCO/VOIP Rx SETTINGS Telco/VoIP Rx Settings enable you to customize telephone receive channel settings using the Channel tab. Accessing Telco/VoIP Rx Settings With the Channel tab selected on the Tab Bar, select the Telco/VoIP Rx channel on the Tree View tab in the Site Pane.
  • Page 123 as shown above, the center pane displays a signal flow diagram for the telco/voIp rx channel, real-time peak-level meters, as well as a channel routing matrix that displays the audio routing configuration for the channel. note that the meters and configuration controls are shown at the appropriate point in the signal path. the following sections describe how to use these controls (in order from left-to-right and top-to-bottom as they appear in the signal flow) to configure the telco receive channel settings for your installation.
  • Page 124 NC (Noise Cancellation) Tab select the Enable Noise Canceller checkbox to enable nC for the channel. adjust the Cancellation depth slider to the dB setting which provides the best combination of low noise and maximum speech clarity. the attenuation depth can be set in 1dB increments from 6dB to 15dB. the default is 6dB. the default for nC is off. you can use noise cancellation on all types of input channels.
  • Page 125 Auto-disconnect: select the auto disconnect mode to control when the unit disconnects a connected call. modes include Loop drop + Call Progress, Call Progress, and Loop drop, and Off. the default is loop Drop + Call progress. (Not used in VoIP Settings) Ring Type: select from three different ring tones (Type 1, Type 2, Type 3).
  • Page 126 Telco Meters Tab (Not available on the VH20) the telco meters tab displays a round-trip signal flow diagram for the selected telco rx, as well as real-time level meters for the signal at each stage of processing. the settings on this tab cannot be modified. NOTE: When you click the Close button (bottom right corner of screen), or close the window manually, any changes you make in the tabs of the Channel Property Configuration: Telco Rx screen are automatically saved.
  • Page 127 see the Dialer topic for more information on using the dialer and its features. dial Tone Level Slider the dial Tone Level slider allows you to set dial tone gain using the slider or selector box. the default is zero. range is -12dB to 12dB in 1dB increments.
  • Page 128 NOTE: all meters in Console are peak-level meters. NC Button Clicking the Noise Cancellation button opens the Channel Property Configuration: Telco/VoIP Rx window with the NC tab selected, allowing you to configure noise cancellation settings. to use noise cancellation, click Enable Noise Canceller, then adjust the Cancellation depth to the setting which provides the best combination of low noise and maximum speech clarity for your installation.
  • Page 129 the Gain slider changes the gain for the telco receive channel from nominal 0. to change the value, use the slider or the selector box. range is from -65 to +20dB in .5dB increments. the default is 0dB. min/max Limits use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits.
  • Page 130 the Cross Point Attenuation slider appears. move the slider or use the selector box to set the gain/attenuation level in dB. the range is from -60 to 12dB in .5dB increments. the default is 0dB. NOTE: your changes are automatically saved when you close the slider. In the channel routing matrix, pressing the button underneath an Output, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that output channel as shown below.
  • Page 131 Optimizing Input Gain Structure optimizing gain structure for input channels maximizes the signal-to-noise ratio for the channel and ensures optimal audio performance. When configuring the telco/voIp rx channel, Clearone recommends that you follow the procedures outlined in the Optimizing Gain Structure topic.

  • Page 132: Output Settings

    OuTPuT SETTINGS Output Settings enable you to customize output channel settings. all settings for a given output are available on the Channel screen. Accessing Output Settings With the Channel tab selected on the Tab Bar, select the desired output channel on the Tree View tab in the Site Pane.
  • Page 133 mute Button Clicking the mute button toggles muting. the default is off. Gain Slider the Gain slider adjusts the output gain level. to change the value, use the slider or selector box. range is from -65 to +20dB in .5dB increments. the default is 0dB. min/max Limits use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits.
  • Page 134 the Cross Point Attenuation slider appears. move the slider or use the selector box to set the gain/attenuation level in dB. the range is from -60 to 12dB in .5dB increments. the default is 0dB. NOTE: your changes are automatically saved when you close the slider. Channel Routing matrix: Inputs, Processing, Faders In the channel routing matrix, pressing the button above an Input, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that channel.
  • Page 135 NOTE: Changes to configuration settings made in the channel routing matrix apply globally to that channel. For example, changing the label (name) from “Input 1” to “Ceiling mic” changes the name of the channel in the tree view pane, and everywhere else the label appears in Console.

  • Page 136: Telco/Voip Tx Settings

    TELCO/VOIP Tx SETTINGS Telco/VoIP Tx Settings enable you to customize telephone transmit channel settings using the Channel screen. Accessing Telco/VoIP Tx Settings With the Channel tab selected on the Tab Bar, select the Telco/VoIP Tx channel on the Tree View tab in the Site Pane.
  • Page 137 as shown above, the Center Pane displays a signal flow diagram for the telco/voIp tx channel, real-time peak- level meters, as well as the channel routing matrix, which shows the audio routing configuration for the channel. Configuration settings for the telco/voIp tx channel are displayed as controls (buttons, sliders, etc.) which are located at the appropriate stage in the signal flow.
  • Page 138 Gain Slider the Gain slider adjusts the output gain level. to change the value, use the slider or selector box. range is from -65 to +20dB in .5dB increments. the default is 0dB. min/max Limits use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits.
  • Page 139 Channel Routing matrix: Telco/VoIP Tx the graphic below shows the telco/voIp tx channel routing matrix. all inputs from Exp. O, and from Exp. S are selected as cross points and the first four inputs are gated by default. Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a colored box. the dB level for set cross points is shown numerically in the box.
  • Page 140 Channel Routing matrix: Inputs, Processing, Faders In the channel routing matrix, pressing the button above an Input, Process, or Fader cross point box displays the signal flow diagram and configuration controls for the channel as shown below. this display is identical to that shown in Channel when the channel is selected in the Tree View pane. see mic Input Settings, Line Input Settings, Processing Settings, and Fader Settings for more information.
  • Page 141 Creating Channel Objects one of the most powerful features of Console is the ability to create Channel objects. Channel objects capture all settings for the channel at the time the object is created. after configuring an input using the Channel tab as described in this topic, you can save it into the Database, and use drag and drop configuration to streamline configuration tasks.
  • Page 142 Optimizing Output Gain Structure optimizing gain structure for output channels ensures optimal audio performance. When initially configuring output channels, Clearone recommends that you follow the procedures outlined in the Optimizing Gain Structure topic. For more information, refer to the Table of Contents for these related topics: •...

  • Page 143: Processing Settings

    PROCESSING SETTINGS Processing Settings enable you to configure filters, delay, compression, and gain to create precise audio configurations for any venue. there are four processing blocks available for the 840t (a-D), and eight for the 880, 880t, 880ta, 8i, sr 1212 (a-h) and sr 1212a (a-h). Accessing Processing Settings With the Channel tab selected on the Tab Bar, select the desired processing block on the Tree View tab in the Site Pane.
  • Page 144 Filter Button pressing the Filter button brings up the Channel Property Configuration window with the Filter Tab selected as shown below. For more information on Filters and their configuration, use the Table of Contents to locate the Filters topic. delay Button press the delay button to bring up the Channel Property Configuration window with the delay Tab selected as shown below.
  • Page 145 Introducing an appropriate amount of delay to the forward-mounted driver(s) re-establishes the acoustical alignment necessary for proper sound imaging in a room. the same principle of introducing delay applies to separate speaker enclosures located various distances from the listening area. other types of delay to consider when establishing delay parameters are delays which occur naturally as a result of processing within the unit.
  • Page 146 select the Enable Compressor checkbox to activate the compressor. using the compressor, you can change the gain transfer characteristics of the signal path and control the dynamics of a signal. Compressor settings are described below. Group use the Group radio buttons to assign this compressor to a compressor group. the default is none. When you assign a compressor to a compressor group—such as a group of two compressors configured for left and right stereo channels—the compressors will monitor each other.
  • Page 147 Input Meter shows the level of the signal as it enters the compressor. Compression Meter shows the instantaneous compression value at a given time. Gain Slider & Process meter use the Gain Slider to establish the gain level for this processing channel. range is -65 to 20dB. the Process meter shows the signal level when a signal is present.
  • Page 148 NOTE: your changes are automatically saved when you close the slider. Expanded Channel Routing matrix In the channel routing matrix, pressing the button above or below the cross point box for a channel displays the signal flow diagram and configuration controls for that channel as shown below. this display is identical to that shown in Channel when the channel is selected in the tree view pane.
  • Page 149 Creating Channel Objects one of the most powerful features of Console is the ability to create Channel objects. Channel objects capture all settings for the channel at the time the object is created. after configuring a processing channel using the Channel tab as described in this topic, you can save it into the Database, and use drag and drop configuration to streamline configuration tasks.
  • Page 150 For more information, refer to the Table of Contents for these related topics: • Channel Tab Overview • Filters • Line Input Settings • mic Input Settings • Output Settings • Processing Settings • Fader Settings • Telco/VoIP rx Settings •...

  • Page 151: Fader Settings

    FAdER SETTINGS NOTE: the Converge pro 880ta and Converge sr 1212a do not have fader settings. Fader Settings allow you to set configuration parameters for fader channels using the Channel tab. Fader channels are internal sub-bus channels similar to processing channels that provide additional sub-bus mixes to control volume settings within a site.
  • Page 152 Gain Slider & Post Gain meter adjusts output gain level. use the Gain slider to adjust output volume level. you can also enter the level directly in the selector box. the Post Gain meter reflects the post-gain level of the signal in dB. min/max Limits use the yellow and green upper and lower limit arrows on the Gain scale to create minimum and maximum gain level limits.
  • Page 153 NOTE: your changes are automatically saved when you close the slider. Expanded Channel Routing matrix this display is identical to that shown on the Channel tab when the channel is selected in the tree view pane. you can change the label (name) of the channel in the label entry box. you can also change channel configuration settings.
  • Page 154 enter an appropriate Label (name) in the entry field of Export Object dialog as shown below. Click Export to save the configuration to the database, or Cancel to return to the Channel screen. Console saves the object to the database and displays it in the Object Tree as shown below. For more information on using av devices and channel objects, see the following topics: •...

  • Page 155: Matrix Tab

    mATRIx TAB the matrix Tab is used to route audio to one or more destinations (outputs, expansion bus, processing, or fader channels) and to create cross points between channels. Accessing the matrix to access the matrix, select the matrix Tab from the Tab Bar in Console. the matrix appears with the current routing configuration displayed for all channels.
  • Page 156 press the Clear matrix button to clear all current matrix settings. a Confirm dialog appears asking you to confirm the clear matrix operation. use caution when using this feature because the operation cannot be undone. Audio Routing matrix the numbers and letters along the top and left side of the matrix show the cross point coordinates. the labels for each channel are also shown to make them easy to identify.
  • Page 157 the Converge sr 1212 and sr 1212a. processing channels enable you to apply filters, compression, delay, and other processing settings to an input or a group of inputs, which can then be routed to a single output or group of outputs.
  • Page 158 Exporting matrix Objects matrix objects allow you to save customized matrix configurations into the Database and reuse them. this enables you to instantly re-configure the entire matrix to accommodate changes in conferencing or venue configuration requirements, and to rapidly configure additional units using drag and drop configuration. to capture the current matrix configuration and save it as a matrix object, right click anywhere in the center pane of the matrix screen and select export as object from the shortcut menu.

  • Page 159: Aec Reference/Pa Adapt Reference Tab

    AEC REFERENCE/PA AdAPT REFERENCE TAB the AEC Reference (880, 880T, 880TA, 840T, 8i, TH20, VH20)/PA Adapt Reference (SR 1212, SR 1212A) Tab allows you to establish reference sources for acoustic echo Cancellation (aeC) and pa adaptation. aeC uses reference signals as the basis for acoustic echo cancellation. an aeC reference is a digital sample of the receive audio signal that is used by the aeC filter model for adaptation and convergence.
  • Page 160 use the drop-down lists to select an aeC/pa adapt reference for each input channel as required for your application. as shown above, you can select any of the following as a reference source in the AEC/PA Adapt References section of the screen: •...
  • Page 161 virtual reference and route any inputs that you want cancelled to that reference. this typically would include Telco/ VoIP rx audio and audio from a video codec (Input 5 above), which in this example are combined to create Virtual Reference 1 . NOTE: If the channels selected for a virtual reference use processing or Faders, you should select the processing or fader channel as the virtual reference source.

  • Page 162: Macro Tab

    mACRO TAB macros define a series of commands which can be run using the Front panel lCD, serial Commands, Control ports, presets, the Web portal, snmp , and other macros. macros allow you to make quick configuration changes and to execute multiple presets simultaneously. macros can also contain commands that are executed on other units on the e-bus.
  • Page 163 In the Console, make the routing and input/output configuration changes (such as gain adjustments, mute, etc.) that you want to include in the macro. Click Stop in the macro record dialog to end macro recording. the macro Command editor appears with a list of the commands captured. Click Save to save the macro.
  • Page 164 Click Add to add the command to the end of the macro, or Insert to insert the command before the currently selected row of the macro. the command appears in the macro Command List. NOTE: When there are multiple commands in the macro Command list, you can drag and drop them to change their execution order.
  • Page 165 select the macro tab from the Console main screen or press the Run macro button on the button bar (only available when Console is in Configuration mode). select the macro from the Select macro list. Click Run to run the macro and close the window. Running Macros Using the Front Panel use the following procedure to run a macro from the front panel: using the...

  • Page 166: Gating Tab

    GATING TAB the Gating tab allows you to create gating groups and assign mic inputs to gating groups. gating group assignments combine individual channel gating configurations created using the Channel Properties Configuration screen. When inputs are assigned to a gating group, the gating information from the assigned inputs is used to control how the entire mixer behaves.
  • Page 167 For internal gating groups, the maximum number of mics is 8 for Converge pro 880, 880t, 880ta 8i, Converge sr 1212 and sr 1212a units, and 4 for Converge pro 840t units.
  • Page 168 than one microphone to gate on at same time, but it restricts more than one mic from gating on to the same audio source. It does this by determining the audio level received by all mics when the first mic is gated on, and then using this audio level as the ambient level for the gating group.

  • Page 169: Control Tab

    CONTROL TAB the Control Tab allows you to configure pin assignments for the user-definable pins on Control/status port a and Control/status port B. all models implement control/status using DB-25 pin ports on the back panel, and gpIo (general purpose Input output) with active low/pull to ground inputs and open collector outputs.
  • Page 170 model user-Definable pins user-Definable pins Control/status port a Control/status port B th20 vh20 sr 1212 sr 1212a default Pin Assignments For default pin assignments for Control/status ports by model, refer to Appendix B. Control/Status Ports Control/Status A and B ports are female DB25 connectors used for general purpose Input/output (gpIo) interactions between Converge/Converge pro devices and external control devices such as wall switches and push- to-talk microphones.
  • Page 171 In the Command Editor section of the screen, select the device Type, dId, and Command from the drop- down lists. When you select a command, its description appears in the Command description box. the parameters associated with the command appear next to the Command drop-down list, and the valid values or range for each parameter appear in the Argument description box.

  • Page 172: String Tab

    STRING TAB the string tab enables you to create up to eight command strings that allow Converge/Converge pro units to control external devices such as lighting, projectors, and room dividers. Command strings are written using the syntax of the external device being controlled. Converge/Converge pro devices pass command strings to external devices through the rs-232 port.
  • Page 173 Running Command Strings Console stores the commands strings created in the Control tab for subsequent execution via the STRING serial command. you can execute the STRING command in macros, using control pin programming, in the event scheduler, and from the Control Console page of the Web Builder tab. using macros also enables you to execute command strings from external control devices.

  • Page 174: Event Scheduler Tab

    EVENT SCHEduLER TAB the Event Scheduler allows you to schedule commands for execution at a specific time (events). using the event scheduler, you can schedule single events or recurring events that are executed at pre-defined time intervals. Accessing the Event Scheduler to schedule events, press the Event Scheduler Tab on the Tab Bar in Console.
  • Page 175 • SFTymuTE –mutes all channels on the specified unit • STRING –runs a command string • SySCHECkS –runs system diagnostics to schedule a single event, select Single Event and set the desired Start date/Time in the Time Scheduler section of the screen. to schedule a recurring event, select Event Recurrence;...

  • Page 176: Database Tab

    dATABASE TAB NOTE: objects and Devices created in Console 1.0.4 and 1.1.5 are not compatible with Console 2.0+ objects and devices created with these earlier versions will need to be re-created. databases created with the 2.0.x release are compatible with the 3.0.x release. the database Tab enables you to create, modify, and save av devices, channel objects, and advanced objects.
  • Page 177 AV device Tree in the AV devices Tab in the Object Pane on the right side of Console. Click on a device in the tree to display its configuration in the center pane. For example, the default settings for a Clearone tabletop microphone are shown below. ReadOnly...
  • Page 178 name the new device using the Name field. enter other information as needed, adjust the configuration controls to optimize device performance, and click the Save button to save the changes. the new device now appears in the AV device Tree as shown below. NOTE: the av Device tree is also available when the unit tab is selected, making all pre-defined and custom av Devices available for Drag and Drop Configuration of a venue.
  • Page 179 available channel object types include: • mic Input • Line Input • Telco/VoIP rx • Output • Telco/VoIP tx • Processing • Fader Channels to create a new channel object, select an object type in the Object Tree and click the New button. enter a name for the object in the Name field, adjust the channel configuration controls to optimize channel performance for your application, and press the Save button.
  • Page 180 Center pane. ReadOnly NOTE: pre-defined av devices created by Clearone are as indicated in the center pane. they cannot be modified or deleted. For additional information, refer to the Table of Contents for these related topics: •...

  • Page 181: Optimizing Gain Structure

    OPTImIZING GAIN STRuCTuRE Optimizing Gain Structure maximizes the signal-to-noise ratio for each channel, optimizes the performance of processing functions, and ensures optimal audio quality. use these guidelines when optimizing initial gain structure for a venue: • Connect all input sources and output devices to the Converge/Converge pro unit(s). •...
  • Page 182 Optimizing Gain for Line Input Channels line inputs are optimized using the same procedure as mic inputs, with the following exceptions. select the Line Input you want to optimize on the Tree View Tab. With the line source connected, monitor the Post Gain meter and adjust the gain level.
  • Page 183 device in the chain. repeat the above steps for each output channel in the system. For additional information, refer to the Table of Contents for these related topics: • Configuration mode Overview • mic Input Settings • Line Input Settings •...

  • Page 184: Drag And Drop Configuration

    dRAG ANd dROP CONFIGuRATION NOTE: Objects and devices created in Console 1.0.4 and 1.1.5 are NOT compatible with Console 2.0+ Objects and devices created with these earlier versions will need to be re-created. Console provides powerful drag and drop Configuration capabilities that allow you to quickly configure Converge/Converge pro devices and perform advanced system configuration tasks.
  • Page 185 AV devices Clearone provides numerous pre-configured av devices, with settings that optimize the performance of the device for a typical (baseline) room. these devices are available in the AV devices tab of the Objects Pane as shown...
  • Page 186 to apply an av device to a channel, drag the object onto the channel in the unit or Channel tabs. For example, to apply a Crown PCC130 tabletop microphone to mic/Line Input 1, select the object from the AV devices tree and drag it onto the channel.
  • Page 187 to view detailed information about an av device’s configuration settings, or to create a custom av device, use the AV devices pane of the database tab. Channel Objects In addition to using av devices, you can drag and drop Channel Objects in the unit Tab and the Channel Tab to instantly apply a saved configuration to a channel.
  • Page 188 channels.) to view detailed information about an av device’s configuration settings, or to create a custom av device, use the AV devices pane of the database tab. Advanced Configuration Objects For advanced configuration tasks, Console allows you to create and apply matrix Objects, Control Objects, macro Objects, and Preset Objects as described in the following sections.
  • Page 189 For additional information, refer to the Table of Contents for these related topics: • database Tab • mic Input Settings • Line Input Settings • Telco/VoIP rx Settings • Telco/VoIP tx Settings • Output Settings • Processing Settings • Fader Settings •...

  • Page 190: Preset Mode

    PRESET mOdE Preset mode allows you to create and modify presets. to execute presets, Console must be in Configuration mode. there are 32 presets available in Console. presets provide the configuration flexibility needed to meet the challenges of changing conference room requirements.
  • Page 191 Preset Configuration Tabs In preset mode, the following tabs are available on the Console Tab Bar for defining preset configurations: • unit Tab • Channel Tab • matrix Tab • AEC Reference/PA Adapt Reference Tab • Gating Tab • Control Tab the channels available for configuration in a preset are determined by the channels selected in the use in preset row on the matrix tab.
  • Page 192 Creating Presets use the following procedure to create presets: press the Preset mode button on the Button Bar to put Console into preset mode. select the number of the preset you want to configure in the Preset Selection list. enter a Preset Name and description in the entry fields (optional). select the channels you want to include in the preset using the use in preset check boxes in the matrix.
  • Page 193 set the output channel cross points that you want to include in the preset using the matrix. Configure the desired setting changes for the preset including: • mic Input, line Input, output, telco/voIp rx, telco/voIp tx, processing, and Fader channel settings •...
  • Page 194 Executing Presets there are five ways to execute presets: using Console in Configuration mode using the lCD preset menu on the Front panel using control programming and external control devices (such as the closure contacts on a room partition) using macros using serial commands via a telnet session or via rs-232 NOTE: presets only run on the current unit shown in the site pane.
  • Page 195 Executing Presets Using Macros use the PRESET serial command to execute presets in a macro. to run multiple presets at the same time, use multiple PRESET commands in the macro. macros can be executed from within Console or by using any external control device.
  • Page 196 Exporting Preset Objects preset objects allow you to save preset configurations into the database and reuse them. this enables you to instantly apply preset changes, and to rapidly configure additional units using drag and drop configuration. to capture the current preset and save it as an object, right click anywhere in the center pane of the preset screen and select Export as object from the shortcut menu.

  • Page 197: File Menu Overview

    FILE mENu OVERVIEw File menu allows you to use Site Files and Print Reports. Accessing the File menu In Console, select File from the menu bar. the File menu appears as shown below: the File menu appears as shown below: File menu options are explained in the following sections.
  • Page 198 File menu: Site Options the File menu site options allow you to Create a New Site, open a saved site with Open Site, or close the current site with Close Site. File menu: Save Options the File menu save options allow you to Save and Save As a site file. File menu: Print Print allows you to create, view, print, and save site and unit configuration reports.

  • Page 199: Print Reports

    PRINT REPORTS the Print Reports option on the File menu allows you to print a configuration properties report for a site or unit. Accessing Print Reports to print a site or unit report, click on the File menu, select Print, then select Print Site Report or Print unit Report as shown below.

  • Page 200: View Menu Overview

    VIEw mENu OVERVIEw the View menu provides an alternate navigation method for viewing the screens displayed by clicking on the Console Tabs. Accessing the View menu In Console, click View on the menu bar. the View menu appears as shown below: a bullet indicates the view currently displayed in Console.
  • Page 201 View menu Options options available on the view menu include: • unit View • Channel View • matrix View • AEC Reference Builder • macro Builder • Gating Builder • Control Builder • Command Strings • Event Scheduler • database Builder...

  • Page 202: Add Menu

    Add mENu the Add menu allows you to add units to a site using default configuration settings. Accessing the Add menu In Console, click Add on the menu bar. the Add menu appears as shown below: Adding units on the Add menu, select the model you want to add to the site. the unit Properties dialog appears as shown below:...
  • Page 203 Configure the new unit’s properties using the General tab. Configure the new unit’s Ip and serial port settings using the Comm tab. For more information on configuring unit properties, see unit Properties. press Ok to add the unit to the site or Cancel to return to Console. the added unit appears on the Site View tab of the Site pane, highlighted in orange as shown below: NOTE: the status bar at the bottom of the Console window displays the current status of the unit and the site.
  • Page 204 For more information, refer to the table of Contents for these related topics: • unit Properties • Create A New Site • Connect To A Site • Site Properties • unit Tab • Configuration mode Overview...

  • Page 205: Connect Menu Overview

    CONNECT mENu OVERVIEw the Connect menu enables you to connect to a site, disconnect from a site, and refresh the current display for a site. Connecting to a site allows you to control and configure the units in that site. see Site Setup Overview for more information.

  • Page 206: Modes Menu Overview

    mOdES mENu OVERVIEw the modes menu allows you to switch Console between Configuration mode and Preset mode. Configuration mode allows you to configure a wide range of advanced settings for all models. preset mode allows you to create presets for specific venues and apply them to instantly to a unit. Accessing the modes menu In Console, select modes from the menu bar.

  • Page 207: Services Menu Overview

    SERVICES mENu OVERVIEw the Services menu provides various utilities for using and managing Converge/Converge pro units. Accessing the Services menu In Console, click Services on the menu bar. the services menu appears as shown below: Service menu Options options available on the services menu include: •...

  • Page 208: Dialer

    dIALER the dialer provides a software telephone interface for teleconferencing applications. NOTE: Dialer is only available when Console is connected to a site. Accessing dialer to access the dialer, select dialer from the services menu; press the dialer button on the Console Button Bar;...
  • Page 209 using dialer When using the dialer, the date and time, number dialed, and call status are displayed in the lCD section of the dialer window. Placing and Ending Calls to place a call, select a number from the Phonebook section of the dialer window, or manually enter a number, then press the ON/OFF hook button.

  • Page 210: Phonebook

    PHONEBOOk the Phonebook allows you to store telephone numbers and make speed-dial assignments for teleconferencing applications. Accessing Phonebook to access the phone book, select Phonebook from the services menu; press the Phonebook button on the Console Button Bar; or press the Phonebook button in the dialer screen. using Phonebook to add an entry to the phonebook, press the New Entry button;...
  • Page 211 press the Add button to add the entry to the phonebook. the number now appears in the phonebook list, and in the Phonebook portion of the dialer screen. to edit an entry, select it and press the Change button. to delete an entry, select it and press the Remove button. For additional information, please refer to the table of Contents for these related topics: •...

  • Page 212: Label Editor

    LABEL EdITOR the label editor allows you to quickly change the names (labels) assigned to units and channels. using descriptive names makes it easier to identify units and channels for configuration and management purposes. label changes are global, and appear throughout Console wherever the label is referenced. In addition to using the label editor to rename objects, you can use the label entry fields provided throughout Console.

  • Page 213: Device Log

    dEVICE LOG the device Log captures device events for administration, configuration, and troubleshooting purposes. NOTE: the device log can store 256K bytes of data. once this limit is reached, the first 128K of data is truncated and logging resumes. Accessing device Log to access the device log, select device Log from the Services menu, or click the device Log button on the Console Button Bar.
  • Page 214 using device Log In the device Log window, select the events you want to log using the Event Selection check boxes. events available for logging include: • Reset : reports unit reset events • Errors : reports internal unit errors •...
  • Page 215 For additional information, please refer to the Table of Contents for these related topics: • Site Properties • System Checks • Firmware Loader • Console Overview • LCd Settings menu • macro Tab • Preset mode Overview • Execute Presets •...

  • Page 216: Event Log

    EVENT LOG the Event Log captures Console events for administration and troubleshooting purposes. event types captured include failed login attempts, site disconnects, unit reboots, socket time outs, internal system errors, and serial command execution errors. Accessing Event Log to access the event log, select Event Log from the Services menu, or click the Event Log button on the Console Button Bar.
  • Page 217 using Event Log Captured events appear in the left section of the event log window. Event Codes and messages appear in the right section of the window. to print the event log, press the Print button. to clear the event log, press the Clear button and answer yes to the confirmation dialog that appears.

  • Page 218: Web Builder

    Console Button Bar. Configuring user Console the user Console tab allows you to configure the web version of Dialer, a software interface that emulates the functionality of Clearone’s tabletop Controller. user Console provides six user-programmable keys as described in the following sections.
  • Page 219 select the key you want to program from the drop-down list in the upper left hand corner of the screen. programmable keys include: • Line 1 • Line 2 • user • Volume down • Volume up • mute If you are configuring a Line or user button, enter a name for it in the Line (or user) Name field (optional). the key selected determines the commands available in the Command drop-down lists in the Command section of the screen.
  • Page 220 For some commands, such as mACRO, the Status section of the command editor becomes active. Status controls the leD status indicator for the associated button based on the state conditions entered in the Active State (leD on) and Inactive State (leD off) rows of the Status section. pressing a programmed button in the Web portal executes the command selected in the press row of the Command section.
  • Page 221 the element selected determines the commands available in the Command drop-down lists in the Command section of the screen. For example, the commands available for the mute buttons include mACRO and muTE. When you select a command, the configurable parameters for that command appear as shown above. (For more information on the command editor, see Command Editor in the Control Tab topic.) select the Type, dId (device ID), and Command from the drop-down lists.
  • Page 222 to access programmed call management functions, click on dIALER. to access programmed control console mixing functions, click on mANAGEmENT (shown above). For additional information, please refer to the table of Contents for these related topics: • dialer • Phonebook • macro Tab •...

  • Page 223: Firmware Loader

    FIRmwARE LOAdER Firmware Loader allows you to upgrade firmware when Clearone releases enhancements. all models use the same firmware file (converge.mdo). When upgrading firmware, all units in the site are automatically updated simultaneously. NOTE: Before upgrading firmware, save a copy of your site files using the save or save as options on the File menu.
  • Page 224 When the firmware load is complete, the unit reboots. the unit now has the selected firmware file loaded. If you experience problems with firmware loads, please contact Clearone technical support. For additional information, please refer to the Table of Contents for these related topics: •...

  • Page 225: Debug Console

    dEBuG CONSOLE the Debug Console provides five tabs for monitoring system performance, testing and troubleshooting audio performance, and running system diagnostics: • meter View • Gate View • Signal Generator • System Checks • System Check Config Accessing debug Console to access the debug console, select debug Console from the Services menu, or press the debug Console button on the Console Button Bar.
  • Page 226 to configure a meter, select the unit, meter Type, and Channel using the drop-down lists. meter view provides a useful diagnostic tool for system-wide troubleshooting and configuration. Gate View Tab the Gate View tab shows real-time gating status, allowing you to monitor gating activity for the mics and gating groups for the currently connected unit.
  • Page 227 Signal Generator the Signal Generator tab enables you to generate test signals to audibly test signal paths, gain settings, routing, and channel configuration settings. the signal generator can also be used for noise masking in courtroom, clergy, and corporate applications. NOTE: When the signal generator is on for any unit in the site, the Signal Generator LEd on the Console Button Bar flashes green.
  • Page 228 continue using the specified settings until the Signal Timeout is reached, or the Signal On button is pressed again, whichever occurs first. Tone Frequency Settings Configure Frequency settings for tone tests as follows: select a tone frequency using the Frequency slider, or enter a frequency in the entry box. alternatively use the Auto Sweep button to sweep a range of frequencies using the Begin Frequency, End Frequency, Increment, and Rate settings.
  • Page 229 System Check Config Tab the System Check Config tab allows you to select and configure the diagnostic tests run on System Checks tab. system Check Config settings include: • unit (System Check Configuration) : specifies the unit in the site that you want to test. •...
  • Page 230 Sound masking Tab Sound masking is an amplifier out only feature consisting of three modes: • : Disables the feature. • Voice : masking operates only in the range usually used when the target audio is vocal. • wideband : masking operates throughout the audible range of the unit. For additional information, please refer to the Table of Contents for these related topics: •...

  • Page 231: Execute Presets

    ExECuTE PRESETS the execute presets command on the services menu allows you to run presets while Console is in Configuration mode. NOTE: this command is not available while Console is in preset mode. Accessing Execute Presets From the Console main screen, click on the Services menu and select Execute Preset as shown below. the execute preset dialog appears as shown below.
  • Page 232 select the preset you want to run from the drop-down list, then click Execute to run the preset or Cancel to return to Console. you can also use macros to execute presets or multiple presets simultaneously. For more information, see the Macro Tab topic. For additional information, please refer to the Table of Contents for these related topics: •...

  • Page 233: Appendix A: Application Programmer's Interface

    For example, a command to disable mute for mic Input 5 on a Converge pro 880 with a Device ID of 2 would have the command line #12 muTE 5 m 0.

  • Page 234: Groups And Channels

    If a command specifies “(null to query in text)” in its Value table, leave a blank in the command line to query the current state of that value. For example, the command #12 muTE 5 m <blank> would return the current mute state of mic 2 on an 880 unit with a Device ID of 0.

  • Page 235: Meter Type Definitions Table

    mETER TyPE dEFINITIONS TABLE alpha numeric level position for level position for level position for level position for level position for level position for mics line Inputs outputs telco tx telco rx Faders Input level Input level Input level post gain level Input level level post-gain level post gain...
  • Page 236 SERIAL COmmANd INdEx AA – Auto Answer Enable / Disable ............234 AAmB –...
  • Page 237 dIAL – DTMF Dialing ..............244 dId –...
  • Page 238 GREPORT – Gate Report ..............253 GRPSEL –...
  • Page 239 NTPSRV – NTP Network Time Server Address ..........263 NuLL –...
  • Page 240 RINGERLVL – Audible Ring Level ............273 RINGERSEL –...
  • Page 241 xdIAL – DTMF Dialing ..............284 xdTmFLVL –...

  • Page 242: Serial Commands

    SERIAL COmmANdS serial commands are shown in bold, followed by the command form and argument details. AA – Auto Answer Enable / Disable this command selects/reports the setting of auto answer. Command Form: DEVICE AA <Channel> [value] Argument Type Size Values units Channel...
  • Page 243 ACONNLVL – Audible Connect / Disconnect Level this command selects/reports the audible connect / disconnect indicator’s level. Command Form: DEVICE ACONNLVL <Channel> [value] Argument Type Size Values units Channel Channel see Groups and Channels group group 17 (r) value signed Float -12.00 –...
  • Page 244 AdPRESENT – Audio Presence this command displays the channels that currently have valid audio signals present. This command is read only. Command Form: DEVICE AdPRESENT [values] Argument Type Size Values value Bit map of xxxx xxxx xxxx xxxx Inputs |…………………| Input 1 (lsb) to 12 (msb) |…….|...
  • Page 245 AGCSET – Automatic Gain Control Adjust this command selects/reports the settings of the automatic gain Control. Command Form: DEVICE AGCSET <Channel> <group> [threshold target attack gain] Argument Type Size Values units Channel Channel see Groups and Channels group group 1, 3, 7 (I, m, l) threshold signed Integer -50 –...
  • Page 246 AVG – Adaptive Volume Gain this command sets the maximum gain setting that the algorithm will not exceed. Command Form: Argument Type Size Values units Channel Channel see groupsandChannels group group 23 (J) value signed short 0.00 to +18.00 (null to query in text) AVR –...
  • Page 247 BAud – Baud Rate this command selects/reports the baud rate of the serial port. Command Form: DEVICE BAud [value] Argument Type Size Values units value unsigned Integer 9600, 19200, 38400, 57600, 115200 (null to query in text) CALLduR – Call Duration this command returns current call duration.
  • Page 248 CLEAREFFECT – ClearEffect Wide Band Telco Emulation this command enables / disables or reports the current status of the Cleareffect. Command Form: DEVICE CLEAREFFECT <Channel> [value] Argument Type Size Values units Channel Channel see Groups and Channels group group 17 (r) value unsigned Integer 0 = off...
  • Page 249 COmPRESS – Compressor Adjust this command selects/reports the settings of the compressor. Command Form: DEVICE COmPRESS <Channel> [threshold ratio attack release gain] Argument Type Size Values units Channel Channel see Groups and Channels group group 5 (p) threshold signed Integer -60 –...
  • Page 250 value unsigned Integer 1 = master 2 = slave (null to query in text) dECAy – Decay Adjust this command selects/reports the setting of the decay rate. Command Form: DEVICE dECAy <Channel> [value] Argument Type Size Values units Channel Channel see Groups and Channels group group...
  • Page 251 reserved unsigned Integer label string 1 – 12 characters Clear = clear the label (null to query in text) dEVICESuBTyPE – Sets the Subtype of a Connected Device this command enables/disables or reports the current type of device connected to an input or output. Command Form: DEVICE dEVICESuBTyPE <Channel>...
  • Page 252 dIAL – DTMF Dialing this command dials a DtmF sequence or reports back the last sequence dialed. Command Form: DEVICE dIAL <Channel> [number] Argument Type Size Values units Channel Channel see Groups and Channels group group 17 (r) reserved number string 1 –...
  • Page 253 Argument Type Size Values units value unsigned Integer (sent with a null in text) ENETAddR – Ethernet Port IP Address this command selects/reports the Ip address of the ethernet port on the unit. Command Form: DEVICE ENETAddR [value] Argument Type Size Values units...
  • Page 254 value Ip address (null to query in text) ENETSuBN – Ethernet Subnet Mask this command selects/reports the subnet mask of the ethernet port on the unit. Command Form: DEVICE ENETSuBN [value] Argument Type Size Values units value Ip address (null to query in text) ENETVLAN –...
  • Page 255 value Channel 0 = none see 2, 20 (o, B) in Groups and Channels (null to query in text) value group 0 for none or 2, 20 (n for none or o, B) EVENT – Run Scheduled Event this command manually runs a scheduled event on a unit. There is no query associated with this command. Command Form: DEVICE EVENT <Channel>...
  • Page 256 Argument Type Size Values units Channel Channel see groupandChannels group group 23 (J) reserved Zero value:0-16 nodes (null to query in text) FEF – Feedback Elimination Fixed Filter this command sets the number of fixed filter to use in the feedback eliminator. the fixed filters number will be used during the initialization phase when gain is increased until feedback occurs.
  • Page 257 FEm – Feedback Elimination Mode this command set the feedback mode to either music or voice. this effects how aggressive the reduction is. Command Form: DEVICE FEm<Channel> <group> [value] Argument Type Size Values units Channel Channel see groupandChannels group group 23 (J) value unsigned Float...
  • Page 258 group group 23 (J) reserved Zero Zero FESC – Feedback Elimination Setup Complete this command reports when the automatic feedback eliminator setup training cycle is in progress. the training cycle is started using the command Fes (Feedback elimination setup). This is a query only command. Command Form: DEVICE FESC<Channel>...
  • Page 259 node unsigned Integer group 3 1 – 4 0xFF for all (* text) group 5 1 – 15 0xFF for all (* text) value unsigned Integer 0 = off 1 = on 2 = toggle (null to query in text) FLOw –...
  • Page 260 GHOLd – Gate Hold Time Adjust this command selects/reports the setting of hold time. Command Form: DEVICE GHOLd <Channel> [value] Argument Type Size Values units Channel Channel see Groups and Channels group group 3 (m) value unsigned Float 0.10 – 8.00 (null to query in text) GmOdE –...
  • Page 261 value unsigned Integer 0 – 50 (null to query in text) GREPORT – Gate Report this command selects/reports the mode of gate and audio presence status reporting. Command Form: DEVICE GREPORT [value] Argument Type Size Values units value unsigned Integer 0 = off 1 = on 2 = toggle...
  • Page 262 group group 1, 2, 3, 4, 5, 6, 7, 8, 12, 13, 14, 16, 17, 20, 25, 26 (h, I, J, o, m, g, p , e, l, a, F, s, C, t, r, B, K, Z) Input / output to unsigned Integer groups all but 6 matrix...
  • Page 263 Argument Type Size Values units value string Clear = Clear current value 1 – 63 Characters (null to query in text) LOCCNTRy – Location: Country this command sets/reports the location country of the unit. Command Form: DEVICE LOCCNTRy [value] Argument Type Size Values units...
  • Page 264 value string Clear = Clear current value 1 – 63 Characters (null to query in text) LOGmASk – Device Log Mask this command sets or reports the device event log mask. Command Form: DEVICE LOGmASk [value] Argument Type Size Values units value hexadecimal...
  • Page 265 Channel Channel see Groups and Channels group group 1, 2, 3, 5, 7, 12, 16, 17, K, Z (I, J, o, m, p , l, F, t, r, K, Z) position meter type see meter Type definitions value unsigned Integer 0 = off (Delete from list being reported) 1 = on (add to list being reported) 2 = toggle...
  • Page 266 Argument Type Size Values units Channel Channel see Groups and Channels group group 1, 2, 3, 5, 7, 12, 16, 17, 25, 26 (I, o, m, p , l, F, t, r, K, value signed Float -65.00 – 20.00 (null to query in text) mC –...
  • Page 267 Argument Type Size Values units Channel Channel see groupandChannels group group 128 (no text group) multi- group only 23 (J) accepted for now. Channel see groupandChannels group value signed short -65.00 – 20.00 (null to query in text) signed short -65.00 –...
  • Page 268 Argument Type Size Values units Channel Channel see Groups and Channels group group 1, 2, 3, 5, 7, 12, 16, 17, 25, 26 (I, J, o, m, p , l, F, t, r, K, Z) value signed Float -65.00 – 20.00 (null to query in text) mINmAx –...
  • Page 269 Command Form: DEVICE mOdEL <Channel> <group> <reserved>[value] Argument Type Size Values units Channel Channel see Groups and Channels group group 1, 2, 3, 7 (I, o, m, l) reserved unsigned Integer label string 1-16 characters Clear = clear the label (null to query in text) mTRx –...
  • Page 270 Command Form: DEVICE mTRxLVL <src. Ch.> <src. gp.> <Dest. Ch.> <Dest. gp.> [value] [a/r] Argument Type Size Values units source Channel Channel see Groups and Channels source group group 1, 3, 5, 6, 7, 12, 17, 25, 26 (I, m, p , e, l, F, r, K, Z) Destination Channel Channel see Groups and Channels...
  • Page 271 NCSEL – Noise Cancellation Select this command selects/reports the setting of the noise Cancellation for each microphone channel. Command Form: DEVICE NCSEL <Channel> <group> [value] Argument Type Size Values units Channel Channel see Groups and Channels group group 3, 17, 26 (m, r, Z) value unsigned Integer 0 = off...
  • Page 272 reserved OFFA – Off Attenuation Mode this command selects/reports the off attenuation value of a mic channel. Command Form: DEVICE OFFA <Channel> [value] Argument Type Size Values units Channel Channel see Groups and Channels group group 3 (m) value unsigned 0.00 –...
  • Page 273 PAEqEN – PA EQ Filter Enable this command enables the eq filter on a pa Channel Command Form: DEVICE PAEqEN <Channel> <group> [value] Argument Type Size Values units Channel Channel see groups and Channels group group 23 (J) value unsigned 0 = off short 1 = on...
  • Page 274 PAFLT – PA Fault this indicates one of the power amplifier channels is in a Fault condition. This is Read-Only, and is automatically generated if a fault occurs. Command Form: DEVICE PAEqEN [Bitmap] Argument Type Size Values Bitmap hexadecimal Integer 4 PAImPEd –...
  • Page 275 PANGAT – PA Noise Gate Activation Timer this command sets the noise gate activation timer. the noise gate will be activated if the timer conditions are met along with gate thresholds. Command Form: DEVICE PANGAT <Channel> <group> [value] Argument Type Size Values units...
  • Page 276 PANGT – PA Noise Gate Threshold this command sets the noise gate threshold that will be used when in the manual mode. this represents the level at which the noise gate will activate. Command Form: DEVICE PANGT <Channel> <group> [value] Argument Type Size...
  • Page 277 amplitude signed short -60.00 – 20.00 (null to query in text) PASmm – PA Sound Mask Mode this command selects/reports the sound mask mode on a pa channel. Command Form: DEVICE PASmm <Channel> <group> [value] Argument Type Size Values units Channel Channel see groups and Channels...
  • Page 278 speed Dial unsigned Integer 0 for not assigned to a speed dial 1 – 20 number string 1 – 44 chars ‘0’ – ‘9’, ‘*’, ‘#’ label string 1 – 16 chars PHONEBOOkCNT – Counts Entries in the Phonebook this command queries the number of entries in the phonebook. This command is query only. Command Form: DEVICE PHONEBOOkCNT <value>...
  • Page 279 group group 13 (s) value unsigned Integer 0 = set preset state to off 1 = set state to on and execute if not already on 2 = execute and return state to off (null to query current state in text) PRGSTRING –...
  • Page 280 value unsigned Integer 0 = off 1 = on 2 = toggle (null to query in text) RAmP – Ramp Gain Adjustment this command starts / stops the gain ramp for an input, output or assignable processing block. There is no query associated with this command.
  • Page 281 Command Form: DEVICE RESET No Arguments RING – Ring Indication this command indicates a ringing line. This command is reportable only. It cannot be queried or set. Command Form: DEVICE RING <Channel><value> Argument Type Size Values units Channel Channel see Groups and Channels group group 17 (r)
  • Page 282 Channel Channel see Groups and Channels group group 17 (r) reserved unsigned Integer RINGmOd – Ring Cadence Mode this command sets the ring cadence to either standard mode or custom mode. the cadence can be set using the rIngon and rIngoFF commands. the country code should be set first using the Country command. Command Form: DEVICE RINGmOd <Channel>...
  • Page 283 value unsigned short 0 = 100 1 = 150 2 = 200 3 = 256 4 = 384 5 = 512 6 = 640 7 = 1024 (null to query in text) RxBOOST – Receive Boost this command selects/reports the receive boost status. Command Form: DEVICE RxBOOST <Channel>...
  • Page 284 SIGGEN – Signal Generator this command selects/reports of the signal generator activation. Command Form: DEVICE SIGGEN [Channel group type amplitude Frequency] Argument Type Size Values units Channel Channel see Groups and Channels (null to query in text) group group 1, 3, 7 (I, m, l) type unsigned Integer 1 = pink noise...
  • Page 285 SLVL – Speech Level Control this command selects/reports the setting of speech level Control. Command Form: DEVICE SLVL <Channel> [value] Argument Type Size Values units Channel Channel see Groups and Channels group group 3 (m) value unsigned Integer 0 = off 1 = on 2 = toggle (null to query in text)
  • Page 286 Command Form: DEVICE SNmPwRITECOmm [value] Argument Type Size Values units value string Write Community validation string (set data) (null to query in text: Default = “private”) SPEEddIAL – Speed Dial a Number this command dials a speed dial number. Command Form: DEVICE SPEEddIAL <Channel>...
  • Page 287 Argument Type Size Values system hexadecimal 15 14 13 12 11 10 09 08 07 06 05 04 03 02 01 00 Check Integer network telephone mic 1 mic 2 mic 3 mic 4 mic 5 mic 6 mic 7 mic 8 all other bits reserved status...
  • Page 288 TE – Telco Enable this command selects/reports the hook status. Command Form: DEVICE TE <Channel> [value] Argument Type Size Values units Channel Channel see Groups and Channels group group 17 (r) value unsigned Integer 0 = off 1 = on 2 = toggle (null to query in text) TELCOLVLCTRL –...
  • Page 289 TOuT – Time Out Select this command selects/reports the inactivity time out before returning to the unit title screen on the front panel. Command Form: DEVICE TOuT [value] Argument Type Size Values units value unsigned Integer 0 = no time out 1 –...
  • Page 290 xACONN – Audible Connect / Disconnect Indication this command selects/reports the status of the audible connect / disconnect indication. this command can be used to replace the aConn command for the r group. Command Form: DEVICE xACONN <Channel> <group> [value] Argument Type Size Values...
  • Page 291 group group 5, 23 (p , J) value unsigned short 0 = none 1 = group 1 2 = group 2 3 = group 3 4 = group 4 (null to query in text) xCOmPRESS – Compressor Adjust this command controls/reports the signal compression setting on a Channel. this command can be used to replace the Compress command for the p group.
  • Page 292 value unsigned short 0 = off 1 = on 2 = toggle (null to query in text) xdELAySEL – Audio Delay Enable this command enables signal delay on a Channel. this command can be used to replace the Delaysel command for the p group. Command Form: DEVICE xdELAySEL <Channel>...
  • Page 293 xdTONELVL – Dial Tone Level this command selects/reports the audible dial tone’s level. this command can be used to replace the Dtonelvl command for the r group. you can’t change level during a call. Command Form: DEVICE xdTONELVL <Channel> <group> [value] Argument Type Size Values...
  • Page 294 number string 1 – 16 Chars of ‘0’ – ‘9’, ‘*’, ‘#’, ‘,’ xPBdIAL – Dial a PB Entry by Name this command dials a speed dial number by name. this command can be used to replace the pBDIal command for the r group.
  • Page 295 Argument Type Size Values units Channel Channel see groups and Channels group group 17, 26 (r, Z) value unsigned short -12.00 – 12.00 (dB) (null to query in text) xRINGERSEL – Audible Ring Melody Selection this command sends/reports the audible ring melody. this command can be used to replace the rIngersel command for the r group.
  • Page 296 SERIAL COmmANd SuPPORT TABLE the following table shows serial command support by Converge/Converge pro device type. note that telco- related commands only work on models that have telephone interfaces (Converge pro 880ta, 880t, 840t, th20); and aeC and nC-related commands do not work with Converge sr 1212 and sr 1212a. Command Converge Converge...
  • Page 297 Command Converge Converge Converge Converge Converge Converge Converge Converge Converge Name Pro 880 Pro 880T Pro 840T Pro 8i Pro TH20 SR 1212 880TA SR 1212A Pro VH20 DtmFlvl Dtonelvl DupDate Dver enetaDDr enetDhCp enetDns enetDnsa enetDnsa2 enetDomaIn enetgate enetqosval enetqosDsCp enetsuBn enetvlan...
  • Page 298 Command Converge Converge Converge Converge Converge Converge Converge Converge Converge Name Pro 880 Pro 880T Pro 840T Pro 8i Pro TH20 SR 1212 880TA SR 1212A Pro VH20 hooKD laBel lCDContrast loCalnum loCBlDg loCCIty loCCntry loCComp loCregIon loCroom loCsItename loCstate logmasK lvlreport lvlreporten...
  • Page 299 Command Converge Converge Converge Converge Converge Converge Converge Converge Converge Name Pro 880 Pro 880T Pro 840T Pro 8i Pro TH20 SR 1212 880TA SR 1212A Pro VH20 paeqset paFlt paImpeD palen palt pangat pangen pangF pangm pangt papol parst pasme pasml passm...
  • Page 300 Command Converge Converge Converge Converge Converge Converge Converge Converge Converge Name Pro 880 Pro 880T Pro 840T Pro 8i Pro TH20 SR 1212 880TA SR 1212A Pro VH20 sIggensWeep sIgtout slvl smtpsrv snmpmngrIp snmpmngrport snmpreaDComm snmpWrIteComm speeDDIal strIng sysCheCKs sysresult tamoDe telColvlCtrl telover...
  • Page 301 15 minutes of no receive data. a heart beat to keep the session alive will need to be used. Clearone recommends using the ver command to establish a heart beat in order to keep the session alive.

  • Page 303: Appendix B: Default Pinouts

    B: DeFault pInouts CONTROL/STATuS PORTS Converge Pro 880: Port A (Female dB-25) pin # user Definable Control/status Default Description Control (Input) status (output) Control (Input) mute all mics toggle status (output) status of mute all mics Control (Input) mute output 9 toggle...
  • Page 304 Converge Pro 880T: Port A (Female dB-25) pin # user Definable Control/status Default Description Control (Input) status (output) Control (Input) mute all mics toggle status (output) status of mute all mics Control (Input) mute output 9 toggle status (output) status of mute output 9 Control (Input) mute output 10 toggle status (output)
  • Page 305 Converge Pro 840T: Port A (Female dB-25) pin # user Definable Control/status Default Description Control (Input) status (output) Control (Input) mute all mics toggle status (output) status of mute all mics Control (Input) telco on/off toggle status (output) status of telco on/off Control (Input) auto answer toggle status (output)
  • Page 306 Converge Pro 8i: Port A (Female dB-25) pin # user Definable Control/status Default Description Control (Input) status (output) Control (Input) mute all mics toggle status (output) status of mute all mics Control (Input) mute mic 1 toggle status (output) status of mute mic 1 Control (Input) mute mic 2 toggle status (output)
  • Page 307 Converge Pro TH20: Port A (Female dB-25) pin # user Definable Control/status Default Description Control (Input) telco on status (output) telco on Indicator Control (Input) telco off status (output) telco off indicator Control (Input) status (output) Control (Input) status (output) Control (Input) transmit mute status (output)
  • Page 308 Converge Pro VH20: Port A (Female dB-25) pin # user Definable Control/status Default Description Control (Input) telco on status (output) telco on Indicator Control (Input) telco off status (output) telco off indicator Control (Input) status (output) Control (Input) status (output) Control (Input) transmit mute status (output)
  • Page 309 Converge SR 1212: Port A (Female dB-25) pin # user Definable Control/status Default Description Control (Input) status (output) Control (Input) mute all mics toggle status (output) status of mute all mics Control (Input) mute output 9 toggle status (output) status of mute output 9 Control (Input) mute output 10 toggle status (output)

  • Page 310: All Models: Rs-232 Port

    Control (Input) status (output) +3.3v 300 ma +3.3v 300 ma ground ALL mOdELS: RS-232 PORT pin # user Definable Control ground no connection NOTE: to avoid communication errors, Clearone recommends using all nine pins when connecting to the rs-232 port.

  • Page 311: Appendix C: Firmware Loading Procedure

    C: FIrmWare loaDIng proCeDure the 3.x versions of Converge Console offer significant upgrades from previous versions. Clearone strongly encourages users to upgrade all firmware to the latest release version. Converge Console detects the version of the site’s current firmware and determines whether or not it requires a firmware upgrade.

  • Page 312: Appendix C: Specifications

    C: speCIFICatIons CONVERGE PRO 880 Audio Performance » low pass • Conditions: unless otherwise specified, all » high pass measurements are performed with a 20 hz to 22 khz » notch BW limit (no weighting) » • Frequency response: 20 hz to 22 khz ±1dB •...
  • Page 313 CONVERGE PRO 880 (continued) Control/Status Ports • DB-25 female a/B (2) • Inputs a/B: active low (pull to ground) • outputs a/B: open collector, 40 vDC max, 40 ma each • +3.3 vDC pins (2) (300 ma over-current protected) Configuration & Administration Software •...

  • Page 314: Converge Pro 880T

    CONVERGE PRO 880T Audio Performance • Conditions: unless otherwise specified, all • agC on/off measurements are performed with a 20 hz to 22 khz • automatic level Control on/off BW limit (no weighting) • auto gate/manual gate • adaptive ambient on/off •...
  • Page 315 CONVERGE PRO 880T (continued) Ethernet • autoswitching with quality of Connection (qoC) • 10/100 mbps ethernet network port • 10/100 mbps ethernet pC port • rJ-45 Connectors RS-232 • serial Command protocol only (Console software not supported on rs- 232 port) •...

  • Page 316: Converge Pro 880Ta

    CONVERGE PRO 880TA • Crosstalk: <-68dB Telco Line Port Audio Performance: • RJ-11 POTS (plain old telephone service) or analog • Conditions: Unless otherwise specified, all PBX extension measurements are performed from 20 HZ to 22 kHz • A-lead supervision provided BW limit (no weighting) •...
  • Page 317 Compliance • EMC- FCC Part 15 Class A • EMI – EN55024 • Safety - IEC60950, CSA, CCC • Class 2 Wiring Required...

  • Page 318: Converge Pro 840T

    CONVERGE PRO 840T Audio Performance • agC on/off • Conditions: unless otherwise specified, all • automatic level Control on/off measurements are performed with a 20 hz to 22 khz • auto gate/manual gate BW limit (no weighting) • adaptive ambient on/off •...
  • Page 319 CONVERGE PRO 840T (continued) Ethernet • autoswitching with quality of Connection (qoC) • 10/100 mbps ethernet network port • 10/100 mbps ethernet pC port • rJ-45 Connectors RS-232 • serial Command protocol only (Console software not supported on rs- 232 port) •...

  • Page 320: Converge Pro 8I

    CONVERGE PRO 8I Audio Performance • auto gate/manual gate • Conditions: unless otherwise specified, all • adaptive ambient on/off measurements are performed with a 20 hz to 22 khz • pre aeC channel BW limit (no weighting) • Frequency response: 20 hz to 22 khz ±1dB •...

  • Page 321: Converge Pro 8I (Continued)

    CONVERGE PRO 8I (CONTINuEd) weight • 7.5 lbs/3.3375 kg unit weight • 12 lbs/5.4 kg shipping weight Operating Temperature • 14° F/-10° C to 122° F/50° C ambient unit temperature Approvals • Appendix D: Compliance • aes48-2005: aes standard on interconnections —grounding and emC practices —...

  • Page 322: Converge Pro Th20

    Part Number • nominal level: 0 dBu 910-151-820 Converge pro th20 • maximum level: 20 dBu telephone hybrid for Converge pro 880, 880t, 840t, 8i, and Converge sr 1212 Expansion Bus In/Out • proprietary network • rJ-45 (2), 1.9 mbps •...

  • Page 323: Converge Pro Vh20

    CONVERGE PRO VH20 VoIP Features RS-232 • voIp Features • serial Command protocol only (Console software not • sIp v2 (rFC 3261 and compananion rFC s) supported on rs- 232 port) • Codec support • DB-9 female » g.711u • 9,600/19,200/38,400/57,600/115,200 baud rate;...

  • Page 324: Converge Sr 1212

    CONVERGE SR 1212 mic/Line Inputs 1-8 Audio Performance • push-on mini-terminal block, balanced, bridging • Conditions: unless otherwise specified, all • Impedance: < 10 KΩ measurements are performed with a 20 hz to 22 khz • nominal level: adjustable -56 dBu to 0 dBu (7 dB step BW limit (no weighting) coarse gain adjustment) •...
  • Page 325 CONVERGE SR 1212 (continued) dimensions (L x d x H) • 17.25” x 10.25” x 1.75” • 43.8 x 26 x 4.5 cm weight • 7.5 lbs/3.3375 kg unit weight • 12 lbs/5.4kg shipping weight Operating Temperature • 14° F/-10° C to 122° F/50° C ambient unit temperature Approvals •...

  • Page 326: Converge Sr 1212A

    • CONVERGE SR 1212A Impedence: Selectable 8ohm, 70V, 100 V • THD+ Noise: <.2% (1/3 Power) Audio Performance: • Crosstalk: <-68dB Conditions: Unless otherwise specified, all measurements are performed from from 20 HZ to 22 kHz BW limit (no weighting) Expansion Bus •...

  • Page 328: Appendix D: Compliance

    (2) this device must accept any interference received including interference that may cause undesired operation. Changes or modifications not expressly approved by Clearone Communications could void the user’s authority to operate the equipment.

  • Page 329: Electrical Safety Advisory

    If damage or malfunction occurs, contact Clearone Communications for instructions on its repair or return.

  • Page 330: European Compliance

    Clearone Communications manufacturer’s address: edgewater Corporate park south tower 5225 Wiley post Way, suite 500 salt lake City, utah 84116 u.s.a. eu representative name: Clearone Communications ltd. eu representative address: atlantic house Imperial Way reading Berkshire rg2 0tD united Kingdom model: Converge pro (880, 8I, 880t, 840t, th20, vh20), Converge sr 1212.
  • Page 331 Telecom - Telecom Terminal Equipment (Converge Pro 840T & Converge Pro TH20 Only): etsI es 203 021 - 1, 2 and 3 access and terminals (at); harmonized basic attachment requirements for terminals for connection to analogue interfaces of the telephone net works;...

  • Page 332: European Compliance

    Clearone Communications manufacturer’s address: edgewater Corporate park south tower 5225 Wiley post Way, suite 500 salt lake City, utah 84116 u.s.a. eu representative name: Clearone Communications ltd. eu representative address: atlantic house Imperial Way reading Berkshire rg2 0tD united Kingdom model: Converge pro 880ta &...
  • Page 333 Safety - 73/23/EEC “Low Voltage directive (LVd)”: EN 60065:2002 audio, video and similar electronic apparatus – safety requirements. RoHS - 2002/95/EC & 2005/618/EC Restriction of the use of certain Hazardous Substances in Electrical and Electronic Equipment (EEE) & wEEE - 2002/96/EC waste of Electrical and Electronic Equipment (EEE).

  • Page 334: New Zealand Compliance

    NEw ZEALANd COmPLIANCE In the event of main power failure, Converge/Converge pro equipment will become inoperable with regard to making telephone calls. all persons using Converge/Converge pro equipment for recording telephone conversations shall comply with new Zealand law, which requires that at least one party to the conversation be aware that the conversation is being recorded.

  • Page 335: Appendix F: Provisioning The Converge Vh20

    appenDIx F: provIsIonIng the Converge vh20 PROVISIONING THE CONVERGE VH20 Overview this document describes the process of configuring a Converge vh20 using configuration files and compares this to the use of the Converge Console software. Automatic provisioning By default the vh20 is configured to automatically get provisioning information from a tFtp server defined by the DhCp server.
  • Page 336 <C1ConFIg> <dialplan> C1engDialplan.txt </dialplan> <tls_cert_update> 2 </tls_cert_update> <tls_private_cert index=0> C1pKeyCert.txt </tls_private_cert> <tls_local_cert index=0> C1localCert.txt </tls_local_cert> <tls_ca_cert index=0> C1Ca0Cert.txt,C1Ca1Cert.txt </tls_ca_cert> </C1ConFIg> All configuration tags and associated ranges <ringtone> ringtone index 1 to 5 <localnum> local telephone number <mute_ringtone> 1 - mute ringer on incoming call 0 - disable mute <dialplan>...
  • Page 337 <sip_retrans_timer_T1> range 0 to 65535 <sip_retrans_timer_T2> range 0 to 65535 <sip_retrans_timer_T4> range 0 to 65535 <sip_transport index=n> sip transport: 0 - udp, 1 - tcp, 2 - tls <sip_udp_port index=n> sip udp port range 1024 to 65535 <sip_tcp_port index=n> sip tcp port range 1024 to 65535 <sip_tls_port index=n>...
  • Page 338 <vlan_enable> 1 to 4096 enable with this vlanID, 0 – disable vlan <vlan_priority> priority of vlan packets range: 0-7 <qos_precedence> set quality of service precedence range: 0-8 0x10 0x18 0x20 0x28 0x30 0x38 allows a custom value to be specified by qos_custom_dscp. see qos_custom_dscp below.
  • Page 339 The dial Plan Configuration File the dial plan configuration file defines rules for gathering digits when dialing a phone number and also defines the mapping of the gathered digits to a specific target. a sample dial plan is defined below. <C1DIalplan>...

  • Page 340: Glossary

    glossary Acoustic Echo Cancellation (AEC) a process in which acoustical echo is removed from a signal. aeC can be used to remove unwanted signals from mic audio if the unwanted acoustic signal is available separately as an electronic signal. Adaptive Ambient this portion of the mixer monitors the varying ambient noise level in the room and changes the threshold level at which a microphone gates on.
  • Page 341 Clipping Clipping occurs when a signal level exceeds the maximum level a circuit can handle. this is usually caused by improper gain settings. Clipping causes distortion, listener fatigue, and accelerated failure of speakers. Compression an induced reduction in the dynamic range of all or part of an audio signal. Compression is usually used to protect individual loudspeaker components from damage caused by transient peaks in audio signals.
  • Page 342 dial Tone Level a setting in the Channel property Configuration window for telco rx channels that allows you to adjust the dial tone level in 1dB steps to ±12dB. dNS (domain Name System) part of the Ip protocol suite, Dns manages the translation of plain-text internet domain names (urls) into numeric Ip addresses.
  • Page 343 • Auto the microphone will gate on according to the input level, assigned gating parameters, and gating group. • manual On the microphone will gate on unless it exceeds the nom requirements of the gating group. • manual Off the microphone is deactivated. Gate Ratio specifies how much louder the microphone audio level must be over the ambient sound level before a microphone gates on.
  • Page 344 mute a condition in which an audio signal is attenuated below the audible threshold. NLP (Non-Linear Processing) nlp increases the power of echo cancellation for difficult acoustical environments. nlp has four settings: soft (6dB), medium (12dB), aggressive (18dB), and off. nlp settings are found in the Channel properties Configuration window for mic Input channels.
  • Page 345 Release Time release is a parameter which determines how quickly compression is released after the input signal drops below the specified threshold. see also Compressor, Compression, and ratio. Reverberation a diffused acoustic energy field fed and maintained by sound reflections from the room surfaces. S–Z Buses these eight buses are line input mixer buses.

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