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Related Manuals for ClearOne COLLABORATE ROOM Series
Summary of Contents for ClearOne COLLABORATE ROOM Series
- Page 1 OLLABORATE UIDE...
- Page 3 2.2 – D 2012 ECEMBER © 2012 ClearOne and NetStreams - All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne and NetStreams. Printed in the United States of America.
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Page 5: Table Of Contents
Table of Contents Chapter 1: Introduction...................9 In this Chapter ............................9 Collaborate Room Overview ......................9 Main Features...........................11 Comparison Table..........................12 Feature Highlights ..........................12 Chapter 2: Getting Started ................13 In this Chapter ..........................13 Using the Remote Control........................13 Alphanumeric Keypad........................14 Command Buttons ........................14 Navigation Joystick and Additional Buttons .................15 Using the On-Screen Menu......................16 Displaying System Information ......................18 Chapter 3:... - Page 6 Stop Recording ..........................35 View Recording ..........................35 Start Streaming ..........................35 Stop Streaming ..........................36 View Streaming ..........................36 Data Sharing.............................36 Choosing the Data Source......................36 Connecting to a Laptop ........................37 Connecting a USB Flash Drive......................37 Viewing Recordings ........................38 Using Multicasting ..........................38 Setting up Multicast Calls......................39 Joining a Multicast Call as a Passive Participant ................39 Starting/Stopping a Multicast Call....................39 Chapter 5:...
- Page 7 Working in Collaborate Central Mode...................56 SIP Protocol Settings ........................56 Quality of Service (QoS) Settings.....................57 License Settings ..........................58 ISDN Settings (Optional) ........................58 ISDN Lines Configuration......................60 System Settings ..........................61 Multicast Settings ..........................62 Recording and Streaming Settings ....................63 MCU Settings ...........................64 Firewall and NAT Settings ........................66 Chapter 7: Web Access and Management...........69 In this Chapter ..........................69...
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Page 9: Chapter 1: Introduction
Various accessories, such as a PTZ camera, tabletop pod, omni-directional microphone, ClearOne ChatMic, remote control receiver, data point and ISDN adapters – can be installed and integrated as part of the Collaborate Room system. Collaborate Room: User Guide 9... - Page 10 NOTES: For more information about the Collaborate Room physical installation, including the connection of cables and devices to Collaborate Room, refer to the Collaborate Room Installation and Setup Guide. For the complete technical specifications, refer to the Collaborate Room datasheet. 10 Collaborate Room: User Guide...
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Page 11: Main Features
Multipoint videoconferences support Configurable audio, video and displays, and automatic answering Display on-screen running text to all participants via the Web management during a call Support ClearOne Chat Mic Far End mute indicator Telnet interface ... -
Page 12: Comparison Table
H.460 is for network connections over Firewall/NAT when the connection type is known. ClearOne Proprietary Tunneling (not available when working with a gatekeeper). Automatic NAT mode recognizes your IP address and maps it to your internal extension number when you dial out through your organization LAN. -
Page 13: Chapter 2: Getting Started
Chapter 2: Getting Started IN THIS CHAPTER Once the Collaborate Room unit is installed, connected and turned on, it is ready for use. This chapter describes the following basic operations: Using the Remote Control Using the On-Screen Menu ... -
Page 14: Alphanumeric Keypad
The remote control includes the following button types: Alphanumeric Keypad Command Buttons Navigation Joystick and Additional Buttons. LPHANUMERIC EYPAD The remote control includes an alphanumeric keypad with buttons from 0 to 9, as well as '.', '*', '#', ‘^’, and Clear ( Backspace) buttons. In different windows, you can toggle between numbers and letters, depending on the field. -
Page 15: Navigation Joystick And Additional Buttons
Button Image Button Name Command Call Log Display the current call log Mute Mic Mute the local microphone Display Toggle the local and remote displays Settings Open the settings menu Mute Video Temporarily disable the local video camera and its transmission Mute Speaker Mute the speaker AVIGATION... -
Page 16: Using The On-Screen Menu
NOTE: The red End Call button can also be used for turning off the unit. Press and hold the button until the shutdown confirmation prompt appears. Selecting “Yes” immediately shuts down the system. USING THE ON-SCREEN MENU The on-screen menu enables you to navigate Collaborate Room options prior to and during a videoconference call. - Page 17 To access a category/option: Press OK when the category/option is selected (highlighted in green). To collapse the menu options: Press the left arrow () on the joystick, or press Back. The following menu buttons may appear occasionally in the GUI (appear in the context of use): GUI Button Label...
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Page 18: Displaying System Information
GUI Button Label Function Next Continue to the next step Finish Finish and close a configuration wizard/dialog DISPLAYING SYSTEM INFORMATION Whenever the Collaborate Room unit is turned on, you can view the system status details. Different details are displayed when the unit is in idle state, in recording mode, or in an ongoing videoconference session. - Page 19 User Number – The user number used to identify the unit if a Col laborate Central server or a gatekeeper is used DNS Suffix – Suffix used for the DNS addressing by Collaborate Room System Name – System name as defined in the system settings (see Sy stem Settings) ...
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Page 21: Chapter 3: Configuration Basics
Chapter 3: Configuration Basics IN THIS CHAPTER This chapter explains the basic configuration options and includes the following sections: Entering Your User Details Configuring the Camera Configuring the Audio Configuring the Display ENTERING YOUR USER DETAILS You can register your personal contact details so that they will appear publicly in outgoing calls instead of your IP address. - Page 22 To configure the camera settings: 1. In the Camera Settings window, select the correct options from the Camera, Input Device, and Capability drop-down lists. NOTE: Collaborate Room supports PTZ cameras only. 2. Optional: Set the percentage (%) of Color, Contrast, Brightness, and Hue. You can leave the default settings of these parameters unchanged.
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Page 23: Configuring The Audio
5. For FHD model only: Select the Camera Resolution according to your camera settings (1080p/30 or 720p/60). 6. Select the Allow Far End Camera Control (FECC) check box to enable the remote side to control your camera (unavailable when working with SIP). 7. -
Page 24: Configuring The Display
Playback Device – Select a playback device from the list. Recording Device – Select a recording device from the list. Audio Input – ClearOne Chat Mic connected to USB Port. Microphone Level – Adjust the microphone sensitivity level in percentage (%). ... - Page 25 To access the display settings: 1. Press OK on the remote control. The main menu appears. 2. Using the remote control’s joystick, select Settings> Display, and then press OK. The Display Settings window appears. To configure the basic display settings: 1.
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Page 27: Chapter 4: Videoconferencing
Chapter 4: Videoconferencing IN THIS CHAPTER This chapter explains the videoconferencing basics and options using Collaborate Room, and includes the following sections: Starting Calls Auto-Answering Calls Ending Calls Muting the Video Switching Image Modes Switching Call View Modes ... -
Page 28: Starting Calls
STARTING CALLS You can start a manual call to an ISDN line number or a network IP address that you type in the New Call bar. To start a call using the manual dialer: 1. Select New Call on the main menu. The New Call bar appears. 2. -
Page 29: Auto-Answering Calls
5. Select Call in the GUI or press the Make Call (green button) on the remote control. The Calling screen appears. When the call is answered on the far end, the system switches to Call mode. AUTO-ANSWERING CALLS The auto-answer option is found in the Call Settings window (see Call Settings). When the auto-answer option is not selected and an incoming call is received, a message is displayed on the screen. -
Page 30: Muting The Video
MUTING THE VIDEO Muting during a videoconference is a preference which is selected via the remote control. When you press Mute Video during a call, the remote side sees the Mute Video BMP image, which indicates that your video has been muted. SWITCHING IMAGE MODES When interacting with the remote side, two image modes are available: Display mode and Far End mode. -
Page 31: Presentation Mode
RESENTATION When recordings or files are displayed in data sharing mode, the remote image is shown in a PIP area, while the recordings/files are presented on the main screen area. When sharing data using a laptop, the PIP mode is not available and the system switches to "Presentation Only"... -
Page 32: Call State Indications
CALL STATE INDICATIONS Various call states are represented by icons on the screen when videoconferencing is taking place. GUI Icon Indication The current call is encrypted The local microphone is muted The local speaker is muted Far End mode is on (you can control the remote side camera) Local network disconnection Unsuccessful Collaborate Central registration 32 Collaborate Room: User Guide... -
Page 33: Using Call Tones
GUI Icon Indication Successful Collaborate Central registration Unsuccessful gatekeeper registration Successful gatekeeper registration Currently multicasting MCU VS layout mode Currently recording Currently streaming USING CALL TONES When making calls the call operator can request a Password or DTMF tone to connect. PERATOR EQUEST FOR ASSWORD... -
Page 34: Operator Request For Telephone Tone
PERATOR EQUEST FOR ELEPHONE The Operator can request you to connect using a dial-tone to proceed with the call. To enter DTMF tone: Use the remote control, dial using the numeric pad. The screen shows DTMF message: "DTMF signal **** sent" representing the numbers pressed on the keypad. -
Page 35: Stop Recording
ECORDING You can stop an on-going recording whenever you want. To stop recording: 1. Select Media>Stop Record. The message "Do you want to stop recording?" appears. 2. Select Yes. The "Recording Stopped" message appears. NOTE: When recording in idle mode (not during a videoconference), you can stop the recording by pressing the End Call button on the remote control. -
Page 36: Stop Streaming
TREAMING You can stop the streaming when it is no longer needed. To stop streaming: 1. Select Media>Stop Stream. The message "You are currently streaming. Do you want to stop all?" appears. 2. Select Yes. The message "Streaming Stopped" appears. NOTE: When streaming in idle mode (not during a videoconference), you can stop the streaming by pressing the End Call button on the remote control. -
Page 37: Connecting To A Laptop
ONNECTING TO A APTOP The moment a device such as a laptop is connected to Collaborate Room via a data point, the Laptop option is enabled. The system will be connected to the laptop in "presentation only" mode (see Presentation Mode). When you select Laptop as data source, the screen switches to the data on the laptop. -
Page 38: Viewing Recordings
Collaborate Room allows numerous passive viewers to view the session. This is typically used at lectures, or any session that passive viewers can benefit from. Multicast sessions can be viewed by all ClearOne endpoints, the free ClearOne Broadcast Viewer, and the Apple QuickTime viewer. -
Page 39: Setting Up Multicast Calls
ETTING UP ULTICAST ALLS See Multicast Settings. OINING A ULTICAST ALL AS A ASSIVE ARTICIPANT To join a multicast: 1. Press OK on the remote control. The main menu appears. 2. Select Join on the main menu. The Join Multicast window appears. 3. -
Page 41: Chapter 5: Quick Dialing Methods
Chapter 5: Quick Dialing Methods IN THIS CHAPTER This chapter describes the different quick dialing methods that are available in Collaborate Room, and includes the following sections: Using the Address Book Using the Call Log Using Speed Dial ... -
Page 42: Using Address Book Via The Collaborate Room Gui
SING DDRESS OOK VIA THE OLLABORATE You can display the address book using the Collaborate Room GUI menus. To select the address book via the Collaborate Room GUI: 1. Select Settings>General>Address Book. The Address Book window appears (use the joystick left button to skip to the left tabs). 2. -
Page 43: Adding Entries To The Personal Address Book
DDING NTRIES TO THE ERSONAL DDRESS You can add frequently used addresses to the personal address book from where calls can be made directly. To add a new contact to the personal address book: 1. In the personal address book, select Add and press OK. The Name/Address bar opens. 2. -
Page 44: Using The Call Log
USING THE CALL LOG Log Entries are automatically logged to the Call Log when an outgoing call is made or when an incoming call is received. Add Log Entries to the address book, or delete them from the Call Log. NOTE: Log entries cannot be edited. -
Page 45: Clearing The Call Log
LEARING THE You can delete and thus manage Call Logs when you do not require them any longer. To delete a call log or clear the entire log: 1. In the Call Log window, select which log entry to delete. 2. -
Page 46: Adding Numbers To The Speed Dial
DDING NUMBERS TO THE PEED You can add the frequently used numbers to speed dial. The speed dial number is added to the speed dial list and marked from 1 to 9 (you can define up to 9 speed dial numbers). To add numbers to the speed dial: 1. -
Page 47: Using Online Directories
USING ONLINE DIRECTORIES Online Directory is an external directory which can be used for calling. If you are registered in the online directory, you can view the Online Directory in the address book under the Online Directory tab. NOTE: Online directory entries cannot be edited or deleted. In Collaborate Central, Online Directory Settings ... -
Page 49: Chapter 6: Advanced Settings
Chapter 6: Advanced Settings IN THIS CHAPTER This chapter covers the advanced settings for Collaborate Room, and includes the following sections: Administration Settings Call Settings Call Security Online Directory Properties H.323 Protocol Settings SIP Protocol Settings ... -
Page 50: Administration Settings
ADMINISTRATION SETTINGS The administration settings define general system properties and also allow you to set password protection for restricting management access when required. To configure administration settings: 1. Select Settings>General>Admin. The Admin Settings window appears. 2. In the Admin Settings window, set the following options and parameters Language –... -
Page 51: Call Settings
Sleep Timeout – Duration of idle time (in minutes) before the system goes into sleep mode. 3. Select Apply. CALL SETTINGS In the Call Settings window you can define miscellaneous technical settings that affect how videoconference calls are performed by default. To configure call settings 1. -
Page 52: Call Security
Collaborate Central®, the Directory Settings provide a way to register with an online directory. NOTE: Directory settings are available only in Collaborate Room systems that are not managed by a ClearOne Collaborate Central®. To configure the online directory settings: 1. Select Settings>General>Directory. The Directory Settings window appears. - Page 53 2. In the Directory Settings window, set the following options and parameters Enable Online Directory Registration – When selected, this checkbox activates the rest of the fields in this window and enables the Online Directory connection registration. Server Type – Select the Online Directory server type. If you are not sure which ...
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Page 54: H.323 Protocol Settings
NOTE: For more information about ClearOne’s Collaborate Central server, its installation and configuration, refer to the Collaborate Central User Guide. - Page 55 Firewall/NAT only when the connection type is known. Tunneling (not available when working with a gatekeeper) - This selection should be selected manually for ClearOne Proprietary Tunneling. The default tunneling port is configured by the System Administrator (see NetPoint/ Collaborate Central Administration Configuration Manager).
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Page 56: Working In Collaborate Central Mode
To verify that Collaborate Central mode is active: 1. Press Status on the remote control and check in the displayed information that a Collaborate Central icon appears. 2. Select Settings>Network>IP>H.323 and check the displayed information. The New Call IP number shows the extension number that the system received when initiating Collaborate Central mode, which is the ID number. -
Page 57: Quality Of Service (Qos) Settings
User Name – The user name as configured in the proxy server (proxy mode). User Password – The user password as configured in the proxy server (proxy mode). Proxy Address – Proxy server IP Local Port – The SIP port on your computer (the standard is 5060). ... -
Page 58: License Settings
Diffserv – Select this option if you want to prioritize traffic according to Diffserv parameters. When selected, this option makes available the following settings, with parameters : Video Priority – Select the video traffic prioritization method that best suits your ... - Page 59 The ISDN wizard enables connection to ISDN based networks, using up to 4 ISDN BRI lines, reaching connection bandwidth of up to 512 kbps. To configure ISDN settings: 1. Select Settings>Network>ISDN. The ISDN Settings configuration wizard appears. NOTE: The ISDN configuration wizard includes two or three steps, depending on the switch type used, which is country dependant.
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Page 60: Isdn Lines Configuration
3. Select Next to continue to the ISDN Lines Configuration step (see next section: ISDN Lines Configuration). ISDN L INES ONFIGURATION The ISDN Lines Configuration window enables you to set the phone numbers of up to 4 lines. To define the ISDN phone numbers: 1. -
Page 61: System Settings
SYSTEM SETTINGS In the System Settings window you can configure TCP/IP networking parameters for Collaborate Room. To edit system settings: 1. Select Settings>Network>System. The System Settings window appears. 2. In the System Settings window, set the following options and parameters Obtain Address from DHCP Server –... -
Page 62: Multicast Settings
Collaborate Room allows numerous passive viewers to view the session. This is typically used at lectures, or any session that passive viewers can benefit from. Multicast sessions can be viewed by all ClearOne endpoints, the free ClearOne Broadcast Viewer, and the Apple QuickTime viewer. -
Page 63: Recording And Streaming Settings
Bandwidth – Maximum bandwidth (in Kbps) allowed for outgoing multicast streams. Video Format – The digital encoding format using during the multicast transmission; by default is set to H.264. Video Port – Number of the port through which the video multicast passes. ... -
Page 64: Mcu Settings
Number of Streaming Ports [1..20] – Enter the number of streaming ports. The default number of streaming ports is 10. Recording Quality – Select the quality of the video recordings made on Collaborate Room: For SD: Low – Record at image resolution of 352x288 pixels (CIF). ... - Page 65 22 – The screen is divided into 4 quadrants of the same size. Each quadrant contains an image. If there are more than 4 endpoints in the call using this layout, the dominant speaker appears, replacing an image of a non-dominant speaker.
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Page 66: Firewall And Nat Settings
H.460 - This selection should be selected manually for network connections over Firewall/NAT only when the connection type is known. Tunneling - This selection should be selected manually for ClearOne Proprietary Tunneling. The default tunneling port is configured by the System Administrator (see NetPoint/ Collaborate Central Administration Configuration Manager). - Page 67 NAT Mode Disabled – Callers to the organization LAN are not identified. Manual – Enter your external IP address. The NAT device maps this to your internal extension number. Automatic – The NAT device recognizes your IP address and maps it to your ...
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Page 69: Chapter 7: Web Access And Management
Chapter 7: Web Access and Management IN THIS CHAPTER This chapter explains how to access Collaborate Room via a browser and use the Web-based GUI for viewing sessions/files, and configuring the unit from a remote location or via the LAN. The Web interface includes all the options that are available via the regular on-screen GUI, as well as some additional configuration options that are not available via the regular GUI. -
Page 70: Viewing A Stream Session
3. If a password was set for Web access (see Administration Settings): in the Password field, enter your password for accessing the management options, and then click Login. If the password is authenticated, the management options page appears. VIEWING A STREAM SESSION You can view in your browser any stream that has started on Collaborate Room. -
Page 71: Viewing A Multicast Videoconference
VIEWING A MULTICAST VIDEOCONFERENCE You can view in your browser an ongoing multicast videoconference that has started via the Collaborate Room unit. The multicast videoconference is viewed in the browser using Window Media Player or Apple QuickTime plug-in embedding. NOTE: Viewing a multicast videoconference does not require you to enter your password and you do not have to log in. -
Page 72: Viewing The Recording Archive
2. Copy and paste the license key (a long text-based string) that you received from ClearOne into the License Key text box, and then click Apply. Once the license key is applied, you can view which features/functionalities are available: ISDN – Number of ISDN lines available for use. -
Page 73: Sending Running Text In A Call
2 Weeks Ago – Click to display only the recordings that were saved two weeks ago. Previous Month – Click to display only the recordings that were saved in the previous month. All – Click to display the entire archive of recordings that are saved in the ... - Page 74 Click the Running Text button. The Running Text box appears. In the text box, type the message you want to send and display on the far-end screen, and then cl ick Start. NOTE: To stop the display of the running text message on the far end, click Stop.
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Page 75: Viewing Call Status
VIEWING CALL STATUS During a videoconference call, you can view and check the technical details of the call. To view the call status details: During the videoconference call, click the Info link in the Call View box (see Call View box). -
Page 76: Performing System Restore
2. Click Browse and then select the ClearOne provided file that contains the newer software version. 3. Click Upgrade. The system upgrade is performed and then the system reboots. PERFORMING SYSTEM RESTORE Whenever necessary, you can discard all manual configuration and restore the factory- default settings. -
Page 77: Chapter 8: Telnet Commands
Chapter 8: Telnet Commands The telnet commands allow you to communicate with a remote computer that is using the Telnet protocol. You can run telnet without parameters in order to enter the telnet context, indicated by the Telnet prompt (telnet>). From the Telnet prompt, use the following commands to manage a computer running Telnet Client. - Page 78 Description Arguments Example Stop camera movement Direction: camerastop camerastop sz spt – stop pan tilt sz – stop zoom Address: Dial specific address via LAN dial dial 125.0.1.2 network or ISDN Calltype: lan,isdn,audio lan 128 communicator ...
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Page 79: Chapter 9: Specifications
Chapter 9: Specifications The following are the Collaborate Room specifications. Video Specifications Transmission Speed H.323: 64 Kbps - 6Mbps ISDN 64 Kbps -512 Kbps (4xBRI)* *not supported in current version Video Standards H.261, H.263, H.263+/++, H.264 Live Video Resolution ... - Page 80 Audio Specifications Audio Features Full duplex echo cancellation Automatic noise suppression (ANS) Automatic gain control (AGC) Audio Standards 20 KHz: AAC-LD 7 KHz: G.722, G.722.1 3.4 KHz: G.711, G.723.1, G.728,G.729 AMR (3G) Data Specifications ...
- Page 81 Networking Specifications Standards Supported ITU-T: H.323 v4.2 Annex Q (FECC) ISDN: H.320*, H.221, H.242, H.230 * This option will be supported in a future version of Collaborate Room. H.323 QoS Features DiffServ IP Precedence Firewall port sync ...
- Page 82 Search and filter packet ordering Packet duplication AES is NIST validation Firewall traversal using NetPoint H.460 protocol and ClearOne Tunneling proprietary protocol NAT – Network Address Translation Supports restricted access to users via admin Directory Services ...
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