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Related Manuals for ClearOne COLLABORATE PRO-600
Summary of Contents for ClearOne COLLABORATE PRO-600
- Page 1 ® COLLABORATE RO 600 UIDE...
- Page 2 1.1 – Sept. 2016 DOC-0156-001 R © 2016 ClearOne Inc. - All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne. Printed in the United States of America. ClearOne reserves specific privileges.
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Page 3: Table Of Contents
TABLE OF CONTENTS Chapter 1: Introduction ........................6 IN THIS CHAPTER ..............................6 COLLABORATE PRO 600 OVERVIEW ........................6 MAIN FEATURES ..............................8 COMPARISON TABLE .............................. 9 FEATURE HIGHLIGHTS ............................9 Chapter 2: Getting Started ......................10 IN THIS CHAPTER ..............................10 USING THE REMOTE CONTROL .......................... - Page 4 CALL STATE INDICATIONS ........................... 36 USING CALL TONES .............................. 37 RECORDING AND STREAMING ..........................38 DATA SHARING ..............................40 USING MULTICASTING ............................44 Chapter 5: Quick Dialing Methods ....................46 IN THIS CHAPTER ..............................46 USING THE CONTACTS ............................46 USING THE RECENT CALLS ..........................
- Page 5 PARTICIPANTS ............................... 76 END MEETING ................................ 77 Chapter 9: Web Access and Management ................78 IN THIS CHAPTER ..............................78 ACCESSING COLLABORATE PRO VIA BROWSER ..................... 78 VIEWING A STREAM SESSION ..........................79 VIEWING A MULTICAST VIDEO COLLABORATION .................... 80 DOWNLOADING COLLABORATE SHARE ......................
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Page 6: Chapter 1: Introduction
COLLABORATE Pro is ideal for users who need a powerful videoconference solution, offering point-to-point/multipoint capabilities, powered by ClearOne’s COLLABORATE Pro software. Various accessories, such as a PTZ camera, ClearOne CHAT 150C Mic Array and DataPoint– can be installed and integrated as part of the COLLABORATE Pro system. - Page 7 NOTES: For more information about the COLLABORATE Pro 600 physical installation, including the connection of cables and devices to COLLABORATE Pro 600, refer to the COLLABORATE Pro 600 Quick Setup Guide. For the complete technical specifications, refer to the COLLABORATE Pro 600 datasheet.
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Page 8: Main Features
Multipoint videoconferences support Configurable audio, video and displays, and automatic answering Display on-screen running text to all participants via Web management during a call Support ClearOne CHAT 150C Mic Array Far End mute indicator Telnet interface Communicating in standalone mode, COLLABORATE Central mode and gatekeeper... -
Page 9: Comparison Table
COMPARISON TABLE The following table specifies the differences between the various models of COLLABORATE Pro. COLLABORATE Pro 300 Series COLLABORATE Pro 600 Series COLLABORATE Pro 900 Series Max Tx 1080/30 1080/60 1080/60 Max Rx 1080/60 1080/60 1080/60 Up to 1+8 Up to 1+8 √... -
Page 10: Chapter 2: Getting Started
Chapter 2: Getting Started IN THIS CHAPTER Once the COLLABORATE Pro unit is installed, connected and turned on, it is ready for use. This chapter describes the following basic operations: Using the Remote Control Using the On-Screen Menu System Icons Displaying System Information USING THE REMOTE CONTROL You can navigate the COLLABORATE Pro on-screen graphic user interface (GUI) using the RF... - Page 11 The remote control includes the following button types: Alphanumeric Keypad Command Buttons Navigation arrows and Additional Buttons LPHANUMERIC EYPAD The remote control includes an alphanumeric keypad with buttons from 0 to 9. In the Dot button you can find the following signs: '.'',', '*', '#', '^', '@', '$', ':', '=', '-', '_', '!' etc. In addition, Clear button to erase entered characters.
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Page 12: Navigation Arrows And Additional Buttons
Button Name Command Recent Calls Display the current Recent Calls Mute Mic Mute the local microphone Recording Start \ Stop recording Streaming Start \ Stop streaming Settings Open the settings menu Mute Video Temporarily disable the local video camera and its transmission Delete Delete characters... -
Page 13: Using The On-Screen Menu
USING THE ON-SCREEN MENU The on-screen menu enables you to navigate COLLABORATE Pro options prior to and during a videoconference call. The main menu is accessed using the remote control (see Using the Remote Control). To display the COLLABORATE Pro main menu: Press OK on the remote control. - Page 14 To access a category/option: Press OK when the category/option is selected (highlighted in orange). To collapse the menu options: Press Back on the remote control. The following menu buttons may appear occasionally in the GUI (appear in the context of use): GUI Button Label...
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Page 15: System Icons
SYSTEM ICONS The following icons indicate the different behaviors of the system. Icon Image Meaning Mute Speaker Mute Microphone Far End Microphone Mute No Network Far End Camera Control (FECC) Do Not Disturb Central Registration Central Registration Failed Gatekeeper Registration Gatekeeper Registration Failed MCU Voice-Switch Layout Multicast... -
Page 16: Displaying System Information
DISPLAYING SYSTEM INFORMATION Whenever the COLLABORATE Pro unit is turned on, you can view the system status details. Different details are displayed when the unit is in idle state or in an ongoing videoconference session. To display the current system status details: Press Status ( ) on the remote control. - Page 17 IP Address – IP Address of the COLLABORATE Pro unit, as automatically assigned by the DHCP server or as manually configured via Settings>System>LAN. You can use this IP Address to access and manage the unit via a browser (see Accessing COLLABORATE Pro via Browser) NOTE: During a videoconference call, you can display additional/different relevant information by selecting Call Status /...
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Page 18: Collaborate Setup
COLLABORATE SETUP When system is loaded for the first time (after restore defaults), the setup wizard is displayed on screen in order to configure the basic settings: 1. General: Name – System name used to identify the system when using DNS dialing. Language –... - Page 19 2. Network: Obtain Address from DHCP Server – Select the checkbox to obtain an IP Address from a DHCP server. IP Address – Set the IP Address for this system. If using a DHCP server, the address obtained from the DHCP server is displayed. Subnet Mask –...
- Page 20 3. Proxy: Enter your organization proxy server address. For any assistance use your organization’s network manager. 4. License: Activate Spontania license by following the instructions: 1. Open web browser and navigate to http://activation.spontania.com. 2. If your company doesn’t have a Spontania account, choose ‘No’ option. 20 | C O L L A B O R A T E P R O : U s e r G u i d e...
- Page 21 3. Fill the required fields in order to create a new administrator account to activate Spontania license, and press ‘Activate’. 4. ‘Spontnaia license is activated’ message will appear and you can use your Spontania application. 21 | C O L L A B O R A T E P R O : U s e r G u i d e...
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Page 22: Chapter 3: Configuration
Chapter 3: Configuration IN THIS CHAPTER This chapter explains the basic configuration options and includes the following sections: Configuring the Audio Configuring the Camera Configuring Multiple Cameras Controlling Multiple Cameras Configuring the Display Serial Port Configuring LAN Configuring the Wi-Fi Updates CONFIGURING THE AUDIO The audio input/output must be configured so that you will be able to hear and be heard... - Page 23 Note: The audio of the COLLABORATE Pro system must be optimized for the outputs used and the room in which it is used. For best audio performance, ClearOne recommends using Balanced Audio or Line output to a mixer or amplifier. HDMI audio to a monitor is also supported, but monitor speakers are usually lower quality.
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Page 24: Configuring The Camera
Delay The HDMI connection must have a signal delay setting to allow the echo cancellation to operate effectively. Initially, set the Audio Delay in the COLLABORATE Pro Settings>System>Audio>Digital Display Audio Delay control to 50 msec. (Range is 0 to 120 msec.) Then, while making a call, adjust delay up or down in 10 msec increments until the audio echo is no longer heard. -
Page 25: Configuring Multiple Cameras
To configure the camera settings: 1. In the Camera Settings window, select the correct options from the Source. 2. Optional: Set the percentage (%) of Color, Contrast, Brightness, and Hue. You can leave the default settings of these parameters unchanged. 3. -
Page 26: Controlling Multiple Cameras
HDMI V ONFIGURING AMERA ONNECTED TO IDEO APTOP HARING THRU HDMI V IDEO Connect the main camera to HDMI input 1 and connect the laptop to HDMI input 2 HDMI 1 HDMI 2 ONFIGURING AMERAS ONNECTED TO HARING THRU OINT Connect the main camera to HDMI input 1 connect the second camera to HDMI input 2. -
Page 27: Serial Port
To configure the basic display settings: Display Mode (Configured automatically) – Single Mode – Both videoconference parties are displayed on a single screen. Dual Mode – Conferences are displayed on two screens. NOTE: Incoming resolution in dual mode is limited to 1080@30. Display Remote on Main –... - Page 28 To configure the serial port settings: Serial Mode – Camera control – Select this option when second camera is connected to HDMI 2 and COM 2 is connected to the camera PTZ control (RS-232 port). Serial Control – Select this option when COM 2 is connected to external management unit.
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Page 29: Lan Settings
LAN SETTINGS In the IP Settings window you can configure TCP/IP networking parameters for COLLABORATE. To edit system settings: 1. Select Settings>System>LAN. The IP Settings window appears. 2. In the System Settings window, set the following options and parameters Obtain Address from DHCP Server – Select the checkbox to obtain an IP Address from a DHCP server. -
Page 30: Wi-Fi Settings
Wi-Fi SETTINGS You can use “Collaborate Share” feature via external Wi-Fi network while your system is located in the corporation LAN network. To access the Wi-Fi settings: 1. Press OK on the remote control. The main menu appears. 2. Using the remote control’s Navigation arrows, select Settings>System > Wi-Fi. The Wi-Fi Settings window appears. -
Page 31: Software Updates
Once Wi-Fi was set and connected ,verify that the “Collaborate Share” sender is located with the same Collaborate Pro Wi-Fi network. Load “Collaborate Share” sender application and select the Collaborate Pro receiver from the list. NOTE: While connection speed or Signal Strength is low you may encounter low data quality. -
Page 32: Chapter 4: Video Collaboration
Chapter 4: Video Collaboration IN THIS CHAPTER This chapter explains the video collaboration basics and options using COLLABORATE Pro, and includes the following sections: Starting Calls Auto-Answering Calls Ending Calls Muting the Video Switching Image Modes Switching Call View Modes Using Picture-In-Picture (PIP) Modes Call State Indications Using Call Tones... -
Page 33: Auto-Answering Calls
2. Select the type of call you want to make: H.323 or SIP – an IP-based call via the connected local network (LAN). 3. In the Type a Number/Name field, type the IP Address to which you want to call. Alternatively, instead of an IP Address, you can also use an Alias, E.164 number, or a DNS Address (if such are defined on your network). -
Page 34: Muting The Video
MUTING THE VIDEO Muting during a videoconference is a preference which is selected via the remote control. When you press Mute Video during a call, the remote side sees the Mute Video BMP image, which indicates that your video source has been mute. SWITCHING CALL VIEW MODES Depending on the type of screen and video interface you are using (HDMI/Display Port);... - Page 35 upper-left corner, while the remote person is viewed in the large area of the screen. The other modes are: PIP 2 – The local caller sees only the remote person. PIP 3 – The local caller is viewed in the small upper-right corner, while the remote person is viewed in the main area of the screen.
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Page 36: Call State Indications
CALL STATE INDICATIONS Various call states are represented by icons on the screen when videoconferencing is taking place. GUI Icon Indication The current call is encrypted The local microphone is muted The local speaker is muted Far End mode is on (You can control the remote side camera) Local network disconnection Unsuccessful COLLABORATE Central registration Successful COLLABORATE Central registration... -
Page 37: Using Call Tones
GUI Icon Indication Currently streaming Currently on Audio session. SIP registration. SIP Registration failed. USING CALL TONES When making calls the call operator can request a Password or DTMF tone to connect. PERATOR EQUEST FOR ASSWORD The Operator can request you to access a conference password to proceed with the call. To enter a conference password: Use the remote control, and press the numeric pad. -
Page 38: Recording And Streaming
RECORDING AND STREAMING The recording and playback functionality allows you to record idle, point-to-point and multipoint (MCU based) sessions, and view them at a later time. You can share the recorded file during a videoconference with the parties connected, through the recording sharing option. - Page 39 recording?" appears. Press Yes. NOTE: When recording in idle mode (not during a videoconference), you can stop the recording by pressing the End Call button on the remote control. A confirmation message appears and requires you to select Yes. ECORDING You can view recordings in either of the following ways: Via the Web interface Browse the locally saved recordings by selecting Recording>...
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Page 40: Data Sharing
Select Streaming>Stop Streaming. The message "Do you want to stop Streaming?" Press Yes. streaming button on the remote control NOTE: When streaming in idle mode (not during a videoconference), you can stop the streaming by pressing the End Call button on the remote control. - Page 41 ONNECTING TO A Laptop computers can be connected to the COLLABORATE Pro using one of two methods: 1. Connect the laptop to HDMI Input. 2. Connect the laptop using a DataPoint device When you select HDMI as data source, the screen switches to display the data on the screen. USB F ONNECTING A LASH...
- Page 42 HARING IRELESS You can view and share your PC desktop or any open application via network using Collaborate Share feature. To define wireless settings, please follow the Presentation settings. To view and share wireless: 1. Download Collaborate Share application from the web interface (More information in web section).
- Page 43 Button Image Button Name Command Pause Pause the current share Play Resume the paused shared Full view Switch the Collaborate share to full view Compact view Switch the Collaborate share to normal view When several “Collaborate Share” are connected Spotlight to the system, use this icon to move the chosen stream into the main area When several “Collaborate Share”...
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Page 44: Using Multicasting
COLLABORATE Pro allows numerous passive viewers to view the session. This is typically used at lectures, or any session that passive viewers can benefit from. Multicast sessions can be viewed by all ClearOne endpoints, the free ClearOne multicast viewer, and the Apple QuickTime viewer. - Page 45 ETTING UP ULTICAST ALLS See Multicast Settings. OINING A ULTICAST ALL AS A ASSIVE ARTICIPANT To join a multicast: 1. Press OK on the remote control. The main menu appears. 2. Select Streaming>Join Multicast on the main menu. The Join Multicast window appears. 3.
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Page 46: Chapter 5: Quick Dialing Methods
Chapter 5: Quick Dialing Methods IN THIS CHAPTER This chapter describes the different quick dialing methods that are available in COLLABORATE Pro, and includes the following sections: Using the Contacts Using the Recent Calls Using Online Directories Using Spontania Contacts USING THE CONTACTS The Contacts enables you to make calls to addresses stored on the local system. - Page 47 CONTACTS SING THE VIA THE You can select the Contacts from the New Call bar. To select the Contacts via the New Call bar: 1. Select SIP / H.323 Call on the main menu. The New Call bar, appears. 2. In the New Call bar, select Address Book. The Contacts window appears. (Use the left arrow button to skip to the left tabs) 3.
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Page 48: Using The Recent Calls
USING THE RECENT CALLS Log entries are automatically logged to the Recent Calls when an outgoing call is made or when an incoming call is received. You can add log entries to the Contacts, or delete them from the Recent Calls log. NOTE: Log entries cannot be edited. -
Page 49: Using Directory
USING DIRECTORY The Directory is an external directory which can be used for calling. If you are registered in the Directory, you can view the Directory in the Contacts under the Directory tab. DIRECTORY CCESSING A VIA THE EMOTE ONTROL To access the Contacts via the remote control: 1. -
Page 50: Chapter 6: Advanced Settings
Chapter 6: Advanced Settings IN THIS CHAPTER This chapter covers the advanced settings for COLLABORATE Pro, and includes the following sections: Admin Settings Directory Properties H.323 Protocol Settings SIP Protocol Settings Multicast Settings Firewall and NAT Settings Spontania Settings 50 | C O L L A B O R A T E P R O : U s e r G u i d e... -
Page 51: Admin Settings
ADMIN SETTINGS To configure Admin settings: 1. Select Settings>Advanced>Admin. The Admin Settings window appears. 2. In the Admin Settings window, set the following options and parameters. Enable adaptive bandwidth Adjustment – Enables videoconferences to proceed at reduced bandwidth if the network is congested. Deselecting this option maintains a constant quality to the session, but it may cause network problems. -
Page 52: Directory Properties
, the Directory Settings provide a way to register with a Directory. NOTE: Directory settings are available only in COLLABORATE Pro systems that are not managed by a ClearOne COLLABORATE Central. To configure the Directory settings: 1. Select Settings>Advanced>Directory. The Directory Settings window appears. -
Page 53: H.323 Protocol Settings
NOTE: For more information about ClearOne’s COLLABORATE Central server, its installation and configuration, refer to the COLLABORATE Central User Guide. - Page 54 To configure a connection to a COLLABORATE Central server or to a gatekeeper server: 1. Select Settings>Advanced>H.323. The H.323 Settings window appears. 2. In the H.323 Settings window, set the following options and parameters: None – Keep this option selected (selected by default) if you do not want to use a COLLABORATE Central server or a gatekeeper.
- Page 55 Firewall/NAT only when the connection type is known. Tunneling (not available when working with a gatekeeper) - This selection should be selected manually for ClearOne Proprietary Tunneling. The default tunneling port is configured by the System Administrator (see NetPoint/ COLLABORATE Central Administration Configuration Manager).
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Page 56: Sip Protocol Settings
SIP PROTOCOL SETTINGS SIP is a common communication signaling protocol for VoIP. To configure SIP settings: Select Settings>Advanced>SIP. The SIP Settings window appears. 2. In the SIP Settings window, set the following options and parameters: Use Proxy – Use a proxy server or as stand alone. User Name –... -
Page 57: Multicast Settings
Multicast sessions can be viewed by all ClearOne endpoints and the Apple QuickTime viewer. The Multicast Settings window allows you to define how multicast sessions are initiated by COLLABORATE Pro. - Page 58 Time to Live – The number of router hops allowed. Announcement Rate – SDP announcement rate in seconds. Refresh Video Rate – The video image refresh rate in multicast streams; an interval of 5 seconds is set by default. 3. Select Apply. 58 | C O L L A B O R A T E P R O : U s e r G u i d e...
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Page 59: Record Collaborate Pro Into Standard Nas
RECORD COLLABORATE PRO INTO STANDARD NAS You can record from the COLLABORATE Pro to a Standard Network Attached Storage (NAS). 1. Verify that the recording destination PC /server workgroup is WORKGROUP (under advanced system settings). 2. Create new folder in destination PC 3. -
Page 60: Firewall Settings
FIREWALL SETTINGS The Firewall Network Settings contain your system's identification configuration on the local network. NAT helps protect a LAN from exposure to unwanted traffic by providing one single external address to remote users. NAT uses a system of local and external addresses to hide a LAN's users from other networks. -
Page 61: Spontania Settings
Tunneling Port – The default tunneling port is 443. Tunneling is available only when working with COLLABORATE Central. Use HTTP Proxy – If your organization uses Proxy server, configure in the Proxy Address and Proxy Port. Send Media As HTTP – Disguising tunneling traffic as HTTP. SPONTANIA SETTINGS Registering to Spontania server will allow you to join and create Spontania cloud-based video conference according to your permissions. -
Page 62: Chapter 7: General Settings
Chapter 7: General Settings IN THIS CHAPTER This chapter covers the General settings for COLLABORATE Pro, and includes the following sections: Calls Settings MCU Properties Recording Settings Streaming Settings Presentation Settings Preference Settings Security Settings CALL SETTINGS In the Call Settings window you can define miscellaneous technical settings that affect how video collaboration calls are performed by default. -
Page 63: Mcu Settings
Auto Reject During Media Activity – Select to auto reject all incoming calls when system is recording / streaming / multicasting on idle mode. Auto mute microphone upon incoming call – Enables auto muting the microphone for incoming calls. – Block Incoming SIP Calls Select to auto reject only incoming SIP calls. -
Page 64: Recording Settings
VS (voice switched) – The video stream of the dominant speaker is shown. The current dominant speaker sees the previous dominant speaker. 2x2 – The screen is divided into 4 quadrants of the same size. Each quadrant contains an image. If there are more than 4 endpoints in the call using this layout, the dominant speaker appears, replacing an image of a non-dominant speaker. -
Page 65: Streaming Settings
2. In the Recording Settings window the following properties can be configured: Recording Path – Select to set the path of the recording directory. This option is useful when changing the recording location to a USB flash drive or to a remote computer that in the same work group. - Page 66 2. In the Streaming Settings window the following properties can be configured: Streaming Port – Enter the streaming port number. The default port is 12100 for WMV and 554 for MP4. NOTE: Port number of MP4 streaming cannot be modified. Number Of Ports –...
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Page 67: Presentation Settings
PRESENTATION SETTINGS To configure the presentation settings: 1. Select Settings>General>Presentation. The Presentation Settings window appears. 2. In the Presentation Settings window the following properties can be configured: Enable Wireless Sharing – Allow wireless data sharing from any PC with Collaborate Share application. -
Page 68: Preference Settings
PREFERENCE SETTINGS The preference settings define general system properties. To configure preference settings: 1. Select Settings>General> Preference. The preference Settings window appears. 2. In the Preference Settings window, set the following options and parameters. System ID – System ID used to identify the system when using DNS dialing. Name –... -
Page 69: Security Settings
SECURITY SETTINGS To configure security settings: 1. Select Settings>General>Security. The Security Settings window appears. In the Security Settings window, set the following options and parameters Enable Web Server – Select this option to allow Web access to the COLLABORATE Pro unit via a browser. -
Page 70: Chapter 8: Spontania
Chapter 8: Spontania IN THIS CHAPTER Spontania is a unified group video conference and collaboration software. It provides a full range of real-time communication and collaboration. STARTING / JOINING A SPONTANIA MEETING You can start or join a Spontania meeting: 1. -
Page 71: Spontania Settings
SPONTANIA SETTINGS During a Spontania meeting you can change the settings according to your permissions. 1. Audio Settings: 71 | C O L L A B O R A T E P R O : U s e r G u i d e... - Page 72 Audio Input – Select CHAT 150C Mic Array to be your audio input device. Audio Output – Select a playback device from the list Microphone Level – Adjust the microphone sensitivity level in percentage (%) Disable AEC – Disable the check box to prevent echo. 2.
- Page 73 2. Recording Settings (Available only for moderator): Recording Path – The path where the recordings will be saved. Format – Choose between MP4 and WCONF. Quality – Choose recording quality (MP4 format only). Background Image – Choose image to be in the background when the recording layout is not covering the all screen (MP4 format only).
- Page 74 Application: shows the general configuration of quality for the signal transmission in the participants’ application sharing service. It is divided into 3 fields: o Predefined - shows a list of pre-established configurations regarding the quality of the application sharing service, which sets up specific values for the fields “Bandwidth” and “Depth”.
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Page 75: Presentation
PRESENTATION HDMI 1 / 2 – Depending on your camera source, if available, share second HDMI input. DataPoint – Share your HDMI input via DataPoint device. File Transfer – Transfer a file to the other participants. Share Video – Share video file from USB storage device or share a recording. Whiteboard –... -
Page 76: Participants
PARTICIPANTS Lists of connected participants, showing the communication and collaboration services activated for each of them. Only moderator can manage these services. Icon - This icon allows the moderator to act on the specific configuration parameters of a certain user. Icon - appears on the left of each user’s name. -
Page 77: End Meeting
END MEETING End Meeting – Terminate the meeting and discard all participants. This option is available only for moderator. Leave Meeting – Hang up and leave the meeting. 77 | C O L L A B O R A T E P R O : U s e r G u i d e... -
Page 78: Chapter 9: Web Access And Management
Chapter 9: Web Access and Management IN THIS CHAPTER This chapter explains how to access COLLABORATE Pro via a browser and use the Web- based GUI for viewing sessions/files, and configuring the unit from a remote location or via the LAN. -
Page 79: Viewing A Stream Session
3. If a password was set for Web access (see Administration Settings): in the Password field, enter your password for accessing the management options, and then click Login. If the password is authenticated, the management options page appears. VIEWING A STREAM SESSION You can view in your browser any stream that has started on COLLABORATE Pro. -
Page 80: Viewing A Multicast Video Collaboration
VIEWING A MULTICAST VIDEO COLLABORATION You can view in your browser an ongoing multicast video collaboration that has started via the COLLABORATE Pro unit. The multicast video collaboration is viewed in the browser using an embedded Apple QuickTime plug-in. NOTE: Viewing a multicast video collaboration does not require you to enter your password and you do not have to log in. -
Page 81: Importing/Exporting The License
1. After logging in, click Maintenance>System License. The License page appears. 2. Copy and paste the license key (a long text-based string) that you received from ClearOne into the License Key text box, and then click Apply. Once the license key is applied, you can view which features/functionalities are available: Presentation –... -
Page 82: Viewing The Recording Archive
VIEWING THE RECORDING ARCHIVE You can view the list of recordings that are stored in the COLLABORATE Pro recording directory, and you can also delete recordings that are no longer needed. To view the list of recordings: 1. After logging in, click Recording. The Recording Archive page appears. 2. -
Page 83: Sending Running Text In A Call
range will be displayed once you click the Search button. You can browse for specific From/To dates using the two Browse buttons available next to the text boxes. The Recording Archive list shows the following details for each saved recording: Name –... -
Page 84: Viewing Call Status
then click Start. NOTE: To stop the display of the running text message on the far end, click Stop. VIEWING CALL STATUS During a videoconference call, you can view and check the technical details of the call. To view the call status details: During the video collaboration call, click the Info link in the Call View box (see Call View box). -
Page 85: Performing System Upgrade
To upgrade the COLLABORATE Pro software: 1. After logging in, click Maintenance>System Upgrade. The System Upgrade box appears. 2. Click Browse and then select the ClearOne-provided file that contains the newer software version. 3. Click Upgrade. The system upgrade is performed and then the system reboots. - Page 86 2. The system will reboot and a Recovery screen will appear 3. Select the Backup option. The Backup screen will appear. Using the remote control to enter letters and numbers, enter the Backup name and click on the Create button to create the backup file of the configuration. Once it is done, press the Exit button and reboot the system.
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Page 87: Performing System Restore From Backup File
PERFORMING SYSTEM RESTORE FROM BACKUP FILE Whenever necessary, you can discard all manually entered configuration settings and restore the settings to a saved backup of an earlier configuration. NOTE: Before restoring the system, you must save the system License Key. This is accessed by using the menu: Maintenance>... -
Page 88: Performing System Restore From Ftp
Select the Restore button. The Restore screen will appear 5. Select the backup configuration file you want to restore, and press the Restore button. 6. Once the restore process is completed, press OK and shutdown the system by pressing for a few seconds on the power button; then press the power button again in order to turn on the system. - Page 89 2. The system will reboot and Recovery menu will appear. 3. Select the FTP Updates button. The FTP Updates screen will appear 4. Enter the FTP server details including FTP Address, User Name and Password, and click the Connect button. 5.
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Page 90: Access To System Recovery With Usb Device
ACCESS TO SYSTEM RECOVERY WITH USB DEVICE In addition to web server, you can reach recovery mode with designated USB device. 1. Connect Recovery USB and a keyboard to the system. 2. Restart you system (Settings > Power > Restart). 3. -
Page 91: Chapter 10: Telnet Commands
Chapter 10: Telnet Commands The Telnet commands allow you to communicate with a remote computer that is using the Telnet protocol. You can run telnet without parameters in order to enter the telnet context, indicated by the Telnet prompt (telnet>). From the Telnet prompt, use the following commands to manage a computer running Telnet Client. - Page 92 Description Arguments Example Stop camera movement Direction: camerastop camerastop sz spt – stop pan tilt camerastop sz remote sz – stop zoom Dial specific address via LAN Address: dial dial 125.0.1.2 lan 128 network Calltype: lan,sip,audio Bandwidth (optional): 64, 128, 256, 384, 512, 1024 (Bandwidth list is configurable in Commands.xml file on...
- Page 93 shutdown / restart restart Shutdown or restart the unit. sharehdmi1 / sharehdmi2 start Start sharing HDMI content Parameter: sharehdmi2 depending on connected devices. sharelaptop sharelaptop start Share DataPoint when it is Parameter: connected to the unit. sharewireless sharewireless start Start wireless sharing when Parameter: there is at least 1 sender connected to the unit.
- Page 94 remotecontrol remotecontrol 1 Commit a remote control 1 Status command 2 Data 3 Phone Book 4 Help 5 Near Far 6 Camera Control 7 Preset Recall 8 Preset Set 9 PIP 10 Speed Dial 11 Call Log 12 Mute Mic 13 Display 14 Settings 15 Mute Video...
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Page 95: Starting An Api Session Using An Rs-232 (Com 2) Interface
Starting an API Session using an RS-232 (COM 2) Interface The COLLABORATE Pro can run API sessions from the RS-232 interface – COM 2. 1. Enable telnet interface in the Security settings. 2. In Serial Port settings, choose Serial control. 3. - Page 96 TELNET API (SPONTANIA) Description Arguments Example hangup Hanging up session hangup — Return PTZ camera to default camerahome camerahome position Save or restore camera Action: save, restore camerapos camerapos save 2 position from preset Position: 1-9 Start camera movement pan, Direction: camerastart camerastart u...
- Page 97 sharewireless sharewireless start Start wireless sharing when Parameter: there is at least 1 sender connected to the unit. changewirelesslay changewirelesslayout Change wireless layout while Parameter: wireless is being shared. single nextsender nextsender When more than one sender is shared in preview or single layout, change between main senders.
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Page 98: Chapter 11: Specifications
Chapter 11: Specifications The following are the COLLABORATE Pro specifications. Video Specifications Transmission Speed SIP / H.323: 96 Kbps - 6Mbps Video Standards H.261, H.263, H.263+/++, H.264 Live Video Resolution QCIF (176 x 144 pixels) QVGA (320 x 240 pixels) CIF (352 x 288 pixels) SIF (352 x 240 pixels) VGA (640 x 480 pixels) - Page 99 Packet duplication AES is NIST validation Firewall traversal using NetPoint H.460 protocol and ClearOne Tunneling proprietary protocol NAT – Network Address Translation Supports restricted access to users via admin 99 | C O L L A B O R A T E P R O : U s e r G u i d e...
- Page 100 Directory Services 1000+ local number directory 10,000+ global number directory H.350 support (COLLABORATE Central mode) LDAP Directory support Open LDAP Microsoft ILS, SiteServer, Active Directory and Exchange Search and filter queries Environmental 0 - 40°C temperature 15 - 80% humidity Universal Power Supply: Input 100~240VAC@1.8A Frequency 50/60 Hz...
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Page 101: Chapter 12: Network Requirements
Chapter 12: Network Requirements IN THIS CHAPTER In order to operate a videoconferencing via the network, some network settings must be set by your network manager. SYSTEM PLACED IN THE DMZ: 1. A reserved static IP address 2. Subnet Mask 3. - Page 102 The Collaborate Pro can be registered to NetPoint firewall traversal server. The NetPoint server allows end points behind firewalls to communicate with other end points, both in WAN and behind other firewalls (NetPoint server address can be provided by ClearOne representative).
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